Great service! Would definitely recommend. Easy to work with and super fast. They came right on…read moretime and the screens they made are exactly what I wanted.

I honestly don't know how this guy is still in business. This will be the last time I refer anyone…read moreto him. As a board member of a building with many residents needing window repairs or replacements, I expected a much higher level of professionalism. I contacted this contractor today, and he told me he wasn't even sure when he would be available to come take measurements. When I asked for a timeframe, he couldn't even tell me whether it would take 1 or 2 weeks just to come out for simple window measurements. He said he would "let me know," yet never even took down any contact information. On top of that, the person I referred to him was also left waiting without any response or follow-up. This is no way to run a business. The customer service is extremely poor and unprofessional. I had no idea the company operated this way, otherwise I never would have referred anyone to them. Do yourself a favor and use a real window repair company like Mike the Glazier instead. The business owner has since removed his rude and unprofessional follow-up comments to my review and has now taken a much softer approach in his response. His original replies were completely nasty and disrespectful. I guess someone finally educated him on appropriate business etiquette and basic manners. Listen Taulant, you really need to work on how you communicate with people. It's not just about the quality of your work, it's also about professionalism, respect, and the way you speak to customers. Just because a job is $325 instead of $13,000 doesn't mean you should brush people off or treat them like they're not important. You know exactly what happened here, so please don't try to play the victim. I'm not trying to hurt you or hurt your business, I'm trying to teach you an important lesson. I was actually trying to help you by referring business your way and putting money in your pocket, but instead you ignored the customer I referred to you and then brushed me off as well. That's not how you build or maintain a good reputation. You also can't say things to customers like "I don't trust your measurements" or act like you'll get to their job only when you feel like it because it's a smaller project. Every customer deserves respect and proper communication regardless of the size of the job. I will eventually delete the review because my intention is not to damage your business, but I hope you truly take this as a lesson learned moving forward. How you communicate with people matters just as much as the work itself.

I had great service AND communication with Fiberama, Brooklyn. They did a lovely job---very neat…read moreAND professional. Had NO problems with communication, appoints, or installation. THE ONLY THING THAT I'M NOT completely satisfied with is that the "gutter" is very narrow and I think it should be wider.

We were very disappointed with this company. We purchased a small replacement awning and a new…read moremetal door. We showed the salesperson how to finish the bottom framing of the door and signed a contract. The door was not installed as agreed and there was an issue with the molding not affixed properly. We called for a repair visit and no one returned our call. Then we made an appointment for 12-3 , but no one called or came. We called back at 4:45 and were assured someone would be there that day. No one came. We made another appointment and the service man came, but claimed he wasn't given any parts. After a few minutes of discussion another employee came out of the same truck with the parts. That person then complained about the measurements, which had been taken by their salesperson, as being wrong and he had a negative attitude. I would not recommend this company.

We have a large crack on the window. the guys from this company quickly arrived, took measurements…read moreand then brought and installed a new glass in the window. They arrived on time, were polite and professionally performed their work! Highly recommend!

Our 30 years-old double hung window didn't open easily. It needed balance replacements, & it was…read morealso slightly misaligned. Sergey fixed both problems quickly & efficiently. He called when he said he would, arrived at the time he stated, & diagnosed what was wrong perfectly. He also charged $450 less than the first estimate I got for this job! I won't call anyone else to repair all the other windows in my house. He also showed me a safety hack about the balances, & partially open double hung windows. Awesome.

It took me more than 6 months to look for wright person to install my window. Slava was recommended…read moreand it was worth the wait. Him and his team did an amazing job. Highly recommended . On time, clean, very detailed

These guys were great! Fast, clean and easy to work with. They came on time and delivered. This was…read morea very positive experience. Worth every penny, I'd use them again in a heartbeat.

I would not hesitate to use them again! I ordered commercial entrance doors from them, it was for…read moremy new restaurant, and I was not disappointed. It was a very pleasant experience working with their team; they were fast to respond and very efficient. The installers were quick as well and left the area neat. Greaat experience all along.

Best company when it comes to residential window installation. Used them a lot of times and each…read moreexperience was outstanding. Highly recommended to anyone in need of their services!

White Star renovated my Brooklyn bathroom. Vadim was very professional and responsive from start to…read morefinish. He came the same day I called to give me a quote. His projected start date and end date were accurate. They kept the place tidy while they worked. I was offsite and could not come in person so periodically he sent pictures and videos showing their progress. He gave knowledgeable recommendations and guidance throughout. They coordinated material delivery well. Vadim even returned extra leftover tile back to the store for me. They did some extra little things for no additional charge that were technically not in scope. Quality work. Overall, highly recommended!

This is the second time I hired Vadim to do a job and he and his team did not disappoint- this time…read moreI hired him to do work for my Mom. They did a thorough job, very efficiently and it looks great. Vadim and his team are trustworthy professionals and I recommend them without hesitation.