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    Window Door Pro

    4.0 (3 reviews)
    Open 9:00 am - 5:00 pm

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    A & J Window and Glass

    A & J Window and Glass

    (58 reviews)

    Bensonhurst

    A&J Windows - My Final Experience AVOID AT ALL COSTS…read more.. I've been a loyal customer and have referred A&J Windows to countless others. Sadly, after repeated recent experiences, I can say with certainty: I will never use them again. This is not an angry rant--it's a careful, factual account of a company that has crossed the line from incompetence to outright deception. Communication & Professionalism Getting in touch with them is nearly impossible. Dozens of calls and emails go ignored. When Reggie finally responds, it's with a new excuse, never accountability. This isn't a one-off--it's the norm. Issue #1 - Misuse of Funds / Nothing Delivered On a $16,000 skylight job, their supplier confirmed that A&J never even ordered the product--despite Reggie telling me countless times, "I'll install tomorrow." Meanwhile, they charged me more than 100% of the contract total and delivered absolutely nothing I paid for. This is not a misunderstanding--it's a Trust Fund Violation and fraud, plain and simple. Issue #2 - Seven No-Shows with an Open Roof After cutting open the roof, they cancelled seven separate times, often the morning of the supposed install--always insisting, "Tomorrow without fail." But no skylight had ever been ordered. My crew had to patch and reopen the roof six separate times (4+ hours labor each) to prevent water damage. This rippled across the project, holding up roofers, framers, Sheetrock, stair installers, and landscapers--delaying us by more than two months. Issue #3 - Bait & Switch on Materials On another project, they showed up with cheap spray-painted vinyl windows instead of the bronze aluminum specified in our signed contract. When I refused delivery, Reggie claimed I had "approved vinyl in person"--a blatant lie. As someone who has despised vinyl windows for 15+ years, there is no scenario in which I would ever have agreed to that substitution. Issue #4 - Referrals Burned A client I referred reported a nearly identical story: upfront payment demands, subpar workmanship, and refusal to fix mistakes. That reflects directly on me--and I deeply regret ever recommending them. Bottom Line For nine months I've pursued reimbursement, with nothing but stall tactics. My conclusion is unavoidable: * Unethical in their practices * Untrustworthy in their promises * Fraudulent in their handling of funds If you value your project, your budget, or your sanity--stay away.

    First Yelp review ever. Stay away. Unreliable…read more They insisted on coming for an in-person estimate vs offering a ballpark on Yelp like every other company. At first, this seemed like a good thing and that they were being exact and precise in their work. So I took the afternoon off and arranged to have them come to my apt the following week. On the day they were supposed to come by, I received a call 2 hours before they were due, telling me they wouldn't be able to make it that day. At first, I thought, ok, emergencies occur. But the reason I was given was that the owner decided to pull the guy doing my estimate off the job so he could help the owner move his office. I asked why I wasn't contacted earlier to reschedule, before taking a half day. The response was that they just found out about this! WHAT??? Did the owner decide to pick up and move offices on a whim?? Makes no sense at all. Zero regard for other people's time and inconvenience. On the plus side, this experience saved me from having to deal with more nonsense further down the line.

    Window Door Pro - doorsales - Updated May 2026

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