When you spend a lot of money on cabinets, you expect a high level of service. This is an example of a good experience that went sour at the end. The Parr sales rep added some items to our order that weren't relevant to our install. Parr has declined return/reimbursement and has tried to shift blame to the contractor that the order was placed under. read more

No real experience designers with degrees. Parr trainees their designers on the job, this means lots of mistakes, these mistakes will cost you time and money. It took weeks for Parr to correct and reorder the correct cabinets just look at the other reviews need I say more. I do not know if Parr is too cheap to pay their employees or bad management. One thing is certain Parr lumber will waste your time. read more

Helped sell the house. Nice design center I am buying cabinets for another home. Evergreen is so disorganized and messy and all imported from China. Parr is selling me domestic products for about the same price as Evergreen. However last time I bought from Parr, I used builder grade Aristocraft Cabinets. There were some defects and damage. I did get some push back when I looked them over before pickup. Last time I installed the cabinets myself. This time, I went in to get a design and quote and the rep did a nice job with the layout and gave me some good ideas. I hesitate though because they want all the money up front for an install over a month away. 50% down and the rest after install would be appropriate I think. My current quote is for full install and quartz counter. I was told I could wait on payment for the counter which helps. read more

Parr Cabinet Design Center - Parr Cabinets 2015 - Kitchen & Bath Near Me - Everett, Washington

Sucks that I need to give any stars at all to get the review started. This company is full of incompetent staff. Took completely wrong measurements of our kitchen without taking account for a standard stove or a standard fridge. Had 4 months to order and deliver the cabinets. Got the delivery the contractors started to install and we find out about the wrong measurement, then one whole cabinet is missing. It qas included in the blueprint but never ordered nor delivered. John from parr who was responsible for the ordering and measuring and delivery was no where to be found [ on work trips out of state everytime we asked for him ) Javier at parr is the only person there I have come across with any customer service skills and the make it right attitude. We asked to speak to the mamager/supervisor and no reply from Her either [karen] for almost a week. We luckily were able to drive to their office and pick up a left over (or part of someone else's order) cabinet that fit the correct size but the Door style did not match. Here we are 3 weeks later playing tag btwn emails. I was told it will be delivered on the 16th. Now I'm being td it's the 21st. This is just unacceptable: to 1st do incomplete work, then give the customer attitude when they complain and then slack with making it right. Complete crap company read more

AVOID PARR CABINET DESIGN CENTER IN EVERETT UNLESS YOU WANT A KITCHEN REMODEL NIGHTMARE. 1. CABINET ONTIME DELIVERY DOES NOT EXIST. We ordered 15 cabinets at the beginning of Jan 2019 and THE CONTRACT SAYS 5 WEEKS DELIVERY. 8 weeks later cabinets arrived to my house but 3 were missing. The 3 missing showed up on Feb 27th. Also 3 other cabinets had either quality issue or designed incorrectly and needed to be replaced. Parr reordered them on March 11th under what Parr said 2-3 week rash order. However April 5 (12 weeks after the original purchase date/4 weeks after the rash order replacement order) the long waited replacement cabinets arrived, but only one!! Two of the 3 replacement cabinets WERE MISSING AGAIN. Called Parr, nobody noticed the missing ones. Took hours to sort things out. They said we had to wait two more weeks. Our kitchen remodel project originally planned between Feb 25 to mid March has been HORRIBLY DELAYED BY 2 MONTHS till mid April to early May. We had to live without a kitchen for almost 3 months. 2. DOWNHILL CUSTOMER SERVICE. During the entire project, the sales person NEVER INFORMED US ABOUT MISSING CABINETS. All cabinets arrived at their Everette warehouse firstly. Apparently they didn't check quality or quantity when they arrived. We only found out by the hard way when they showed up by my door. Throughout the project we had to call them twice every week to follow up on cabinet arrival time. Sales person hardly ever responded my email inquiry about cabinet arrival time. BAD COMMUNICATION AND IRRESPONSIBLE. 3. CABINETS HAD MULTIPLE QUALITY ISSUES. The cabinets we ordered are Dora Supreme which was a line the sales person highly recommended. In additional to the 3 cabinets that had quality or design issue and needed to be replaced completely. Many other parts were shipped incorrectly and also caused the entire project to be HORRIBLY DELAYED BY 2 MONTHS. read more

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We have had nothing but problems with our order through Parr Cabinet Outlet. For an order placed May 6th, to still be open, still sending replacement pieces and parts that are still not correct on August 6th, is incomprehensible. I understand that people make mistakes. However the lack of communication, and the consistent mistake upon mistake upon mistake has made this an experience that I hope no one ever has to experience. To date, the mistakes include the following: -cabinet order not placed with manufacturer after we submitted it - sat on a desk for 8 days. - 2 doors cracked upon arrival - 1 cabinet came with no base - replacements for the 2 cracked doors arrived, but the finish had raised water drop like spots on them. Had to send them back. - crown moulding ordered for top was insufficient - did not include waste created when making mitered cuts - replacement stick of crown moulding was wrong color. When we called, it had been placed as a replacement order for a different job - no finshed edges on sides of two cabinets. - replacement panels that arrived for those two cabinets were not cut to the shape of the cabinets they were intended to be installed on - no toe kick. But the worst part is that they will take some action to right one of the wrongs, and we have to call Parr to find that out. Materials are delivered to Parr for our job, and we have to call them to find that out as well. Communication is HORRIBLE with with company. This is the classic example of a construction company that is all service and smiles until they get your money. Once that happens, they couldn't care less about you. Do yourself a favor, and avoid Parr Cabinet Outlet. read more

Cabinets in stock are very well built for the $$ Special order does take awhile and they do seem to care, unlike the other reviews.

Joshua Anderson helped us with a kitchen island remodel and new countertops. He was thorough, honest and quick to return phone calls and emails. I appreciated being able to walk into the showroom and quickly receive ideas and help. Our project was a small project, I'm sure, but Joshua always gave our project the time and attention that was needed. read more

We were very unhappy with our experience with Parr Cabinetry. Our first impression was that the employee knew what he was talking about but after our cabinets were ordered we saw our mistake. Wrong cabinet sizes were ordered and delivered. The company Dura Supreme was recommended as a high quality company that they served. It was not good quality and we had many problems with them. Communication with Parr was difficult because we were always told the staff was in meetings. Returned calls rarely happened. They also did not communicate with cabinet manufacture (Dura Supreme) to stay on top of our order status. Rush orders were not initiated when the problem cabinets had to be reordered. This resulted in a many delays adding up to 7 months! Parr Cabinetry was reluctant to compensate or take responsibility for most of our problems. Overall a bad experience. read more

Great customer service and a ton of products to select from - based on one's budget. The entire staff is accommodating, knowledgeable and helpful. I LOVE my new kitchen cabinetry and couldn't have done it without all the help from Karen and team. They even went as far as to deliver a cabinet that had to be reordered to my house the minute it came in, as to keep the process moving on my kitchen. Thanks for all the help and advice guys - I would highly recommend! read more

This place tried to scam me and totally wasted my time. I got a quote from them and i was happy so i wanted to move forward. After a month the quote started to change and become more and more money. A job went from $4000 to $7000 and after almost two months finally i told them to forget about it. Buyer beware !! read more

The staff here were very friendly and knowledgeable. They were able throw together a quote and design for me on the spot, given my specifications. Their products seem very good quality and offered at a reasonable price. I would definitely recommend them. read more

I am so unhappy with Parr I won't ever recommend them to anyone. We are STILL waiting for our sink base to come in, which they screwed up in the first place when we originally places our order and somehow missed it. (The original order by the way was delayed 5 days by a "broken down truck".) Then they told us they would put a rush on it and it would be here in a week. Wrong, a week came and went and they said somehow it got screwed up and the rush order wasn't put through but that we would get it in another 8 days. Wrong, I called again and now they are pushing it out yet another 10 days! I talked to a supervisor and told them this is absolutely unacceptable and very poor service. They made a mistake and didn't order the sink base (how do you miss that?) they should have immediately taken care of it and they have given me nothing but excuses! The supervisor then said he can't do anything about it to get it to us faster, which I think is ridiculous. When you make an error in ordering something that customer should be put at the top of the stack, its ONE cabinet not a whole kitchen and the ONE cabinet is holding everything up since it is a sink base. If it was a wall cabinet I wouldn't even worry about it....but the sink is a huge deal and their neglect to understand the importance of this is beyond me! I am now waiting for his supervisor. Its unbelievable how bad their service is. So, we have no sink, and no dishwasher or garbage disposal as a result of their errors, and no countertops, which have now been rescheduled 6 times! Our kitchen is unusable, we are living in chaos and washing dishes on the deck as we can't do it in the bathroom since we have no garbage disposal in the bathroom. Its freezing out as it is late November. So at this point we may still not have a kitchen at Christmas, we already went through Thanksgiving without it. I am so unhappy I want to cry when I walk into my kitchen. I fully regret our decision to purchase anything through Parr, they are a lousy company. read more

If I could give this company zero stars I would. I have been dealing with Parr Cabinet in Everett for about 45 days now and it's been the most unreal and frustrating experience. It borders madness because one comes to anticipate receiving basic customer service when dealing with a retail business. With Parr, in addition to deceitful business practices, their customer service does not exist at all. I placed an order for custom refrigerator panels to be matched to my existing cabinets. Parr took my money for a sample door to be made which included having the design + color match. It took more than 40 days to get any sort of progress done on the order. When Parr "finally" received the sample door back about 45 days later, the Parr sales rep told me that he did not want to open the box until I was there. I thought to myself, what kind of Cabinet business does not open the box for a "sample" door to make sure that the sample coming back is what the Customer ordered? Only Parr would do that. Parr prefers to have the Customer come all the way down to the showroom for the customer to learn first-hand what was received back after all this time is actually wrong. Finally, I clued in why the sales Rep did that. It's because he deceitfully knew that what was being sent back was only the color match and it was not per the agreement and order that was placed. So Parr takes your money and then leads you on and on..... It does not matter if you follow up via email, via phone and speak to a new manager. Parr continued to "lead" me on by saying that they were following up with the manufacturer, and that they will call me back. The Parr's Sales Rep NEVER calls you back. After they take your money and screw up your order, and realize they screwed up, they avoid you like the plague. I finally called the manufacturer directly myself because I knew something just did not smell right and after being led on, I got tired of the BS that Parr was telling me via phone. With the work order number in hand, I found out from the manufacturer that the order that was placed was "complete" and only included a color match according to their records. So my deduction is that Parr Cabinet Sale Reps are incompetent and untrustworthy. They have no problem lieing to your face. After the experience I have been through, HELL NO WAY would I ever do business with Parr again or refer anyone I know to do business with them. Go somewhere else! I would do business out of state with another Cabinet merchant before ever considering doing business with Parr again. They should be shut down for deceitful business practices. The net result of this is that I plan on filing a case with the Better Business Bureau to get my money refunded or contacting one of the local TV stations. Others in the Seattle WA area need to be warned before they consider doing business with Parr Cabinet Center in Everett. I think it's fair that everyone should know just how bad they are. read more

I had such a smooth experience with this company !! I am a property manager and am renovating 2 of my units that desperately needed cabinets. The owner of the building did extensive research as well as cost comparison and this company won out. They products are great quality with competitive pricing. Overall outstanding experience. The salesman (Joshua) was extremely helpful and had great knowledge about cabinets , different types of wood , pros and cons of each option , colors, durability , as well as excellent customer service. Everyone in the warehouse (managers and employees that were not working on my file )were EXTREMELY transparent which is just about all you can ask on big ticket items such as cabinets. He recommended an excellent general contractor to install the cabinets and Joshua was available for any questions I had and always returned my calls quickly throughout the process. There is a very high level of genuine care, professionalism, and efficiency with this company. Always on time , even early , for our onsite appointments for measuring and did the job quickly and well as not to disrupt tenants . Also recommended different size /shape cabinets and shelving than what our original idea and made GREAT use of the space. Townhouses need all the cabinet space they can get !! I will definitely be going back to this company for the other 14 units for this property and my other 50 doors when the time comes!! Don't go anywhere else!! read more

My husband and I have had a very positive experience working with Parr Design Center. We recently completed a year long process of building a new home and ordered all our cabinets from Parr. We worked with Karen and with her interior design background she helped us design our dream kitchen. She made onsite visits and combined with our consultations at the design center, created a open layout that is an efficient, functional and beautiful space for cooking and entertaining. We received the same attention to detail for the laundry and bathrooms. She also assisted with advice on interior and exterior paint colors, tiles, flooring and counters tops. read more

I mistakenly choose Parr to buy a set of cabinets for a wet bar back in December of 2014 from these guys. Horrible experience, delays and unaccountability all the way around. Things didn't get ordered when they said they were, the manager quit, the new guy was a jerk who took over for him. To make it right they gave me a door cover for my appliance (kegerator) that did not match the other cabinet doors, this is just how they do it. Gee thanks. The project was still not done by April -it was a small job that took that took 4 months - it was a simple wet bar?...I could go into greater deal, but I have wasted enough time on them. They seems great until you cut a check, then the excuses and lies roll in rather than your correct cabinet order. I would take a woodworking class, buy tools, buy lumber, rent a shop and build my own cabinets before ever dealing with these guys again, that would have been far less work. Trust me here, any review who says they are good is not a customer, but just a pal helping them out- I just love the San Diego review???? read more

In the spring of 2013, we had an extremely frustrating experience ordering $20,000.00 worth of custom (Huntwood brand) kitchen cabinetry, Corian counter tops, and a Corian sink from the Parr store on Airport Rd. I ordered and paid for everything on 04/30/2013 and by 09/03/2013, I gave up dealing with Parr & Huntwood and hired my own cabinet maker/contractor to remedy their mess. Derek, the salesperson, was a very nice young man but we got the feeling that he was a true professional trying to do his best in a difficult situation working with little internal support, unprofessional co-workers and a difficult manufacturer (Huntwood, made in Liberty Lake, WA). When I was required to pay 100% of the cost upfront before my order was placed, I should have turned around and left because if something goes wrong, the buyer really has little to no recourse. Also, the type of cabinet we ordered was not available on the showroom floor for us to look at in advance of ordering...another bad sign. The very large cabinet housing my double-wall ovens had to be built THREE times before Parr and Huntwood got it right. Also, they would not "rush" the 2nd and 3rd cabinets so my re-order was placed at the end of the line each time even though it was not my fault for their shoddy and/or incorrect work. Huntwood sent a rep to my home and I was unimpressed with his follow-up and his handling of the situation. Next time I place a custom order costing this much, I'll speak directly to the craftsman rather than ordering via a 3rd party and I'll also hire a certified kitchen planner rather than relying on the salesperson to design my placement & layout. I do not recommend Parr or Huntwood Cabinetry but I LOVE my Corian sink & countertops (but not how Parr's subcontractor installed them!). read more

Beware.... One star is generous. We spent s good deal of time working with Parr putting together a cabinet order of approx $13000. The salesman was very new however he and another salesman worked with our contractor making our experience quite pleasant.We were ready to sign on the "dotted line" when we realized (never told ahead of time) that we had to pay 100% up front. When we questioned this we were told to speak with the manager. We left a message for her on a Friday and when Monday afternoon arrived and she hadn't called, we called her. We explained our apprehensions regarding paying for everything up front and she basically told us to find another company. Her demeanor and attitude was highly disrespectful and she made it perfectly clear she wasn't interested in our business. Consequently we found the same cabinets at another shop for several thousands less and furthermore only had to pay 50% up front. Parr should not only train their employees on customer service but further change their policy regarding paying 100% up front. read more

Just an awesome experience. The cabinets are outstanding in quality and construction. Lots to choose from, minor problems (as in all remodel projects) handled courteously and quickly. Easy to work with. read more

Parr Cabinet Outlet in Seattle is #1 in my book. We worked with Jason and received SUPERIOR customer service for our kitchen and bath cabinets as well as countertops. Jason communicated with us throughout the process and went out of his way to get cabinets we realized we needed at the last minute. When it came to measuring and fabricating the countertops we realized we couldn't cut the stone on site but the team at Parr said "no problem" came to the house to measure, went back to the shop to fabricate, then came back at 5pm to install. The Installers were top notch as well! I can't say enough about Parr and the excellent customer service. Not to mention that the cabinets look great and the marble counters are incredible. You can't beat Parr's prices and customer service anywhere - believe me. . read more

I am a builder-remodeler with over 45 yrs. in the trades. Never have I seen the monumental and epic incompetence of this company. Pay close attention to the other 1 star reviews. Everything the others experienced is exactly what I am now experiencing. Frustration and a total disbelief of the business practices of Parr Cabinet leaves one with the only option of just shaking one's head and wondering "how could they still be in business?" My experience will be hitting social media soon, this dog-and-pony show needs to be exposed. read more

Spoke with Josh about remodeling our kitchen. He was very knowledgeable and have us a lot of great advice. He was very patient & pleasant to work with. read more

Buyers beware. This is zero stars! Their business is centered on mass production and in such they are incapable to provide customer service in the retail space. They do not have the capability to resolve order problems in any way. Serious process issues between the show room and the factory. Overall, we had bad products that took several months of repeat attempts to resolve, and really never did satisfy us. We just gave up because of their complete lack of abililty. They offered excuse after excuse such as "we are a production facility and really can't deal with one off issues". They should get out of the retail space and just deal with the builders. read more

I got a quote for new granite counter tops from the manager of the Everett location. After verifying the price several times, driving 2 hours to the yard to pick out the slabs and finalizing the job they come back and say the new price is over 50% higher than the Quote. Mind you nothing changed on the quote. When we questioned them they stated that they misquoted us....This was after 3 emails which we still have stating the the price was correct. During this time one of my friends had a complete kitchen ordered, it was not measured correctly, they were mislead on times and fitment, some cabinets were delivered damaged or very bad build quality and others still on back order, which the order is still not complete and this was over 2 months ago for cabinets originally stated in stock or 1 week lead time. The location management and regional management just say sorry and go somewhere else......This seems to be a very common response. Now that they have your money they don't want to deal with you. I guess I am fortunate that they are not doing my house from what I see they have done to my friends. BUYERS BEWARE!!!!!!!DO NOT DO BUSINESS WITH PARR CABINETS FOR ANY REASON OR PRICE!!!!!!! read more

I dealt with the South Everett store for 4 months trying to get the order right. In my opinion once they get your money they really don't care. They brag about their "American made cabinets" Hah- don't let this line fool you. There were too many issues to list but I got a way better price on chinese built plywood cabinets at a place in Sodo that were probably just as good as these. After four months I fiinally got things squared away after getting in touch with a big wig at the corperate office in Oregon. I must say he was very nice, apologetic and had a check to me in 3 days for my out of pocket expenses I had to pay my contractor to just make the pantry cabinet drawers functional. They still look funky with a stack of washers they had to put in between the slides and the cabinet to make them operable but at least the drawers open and close now. This whole experience was unbelievable. I am 64 years old. Dealing with the the South Everettt store is by far the worst example of customer service I have ever encountered. Not at all what I expect when I pay someone over $7000.00 of my hard earned money. read more

Well I see I am not the first person to leave only one star so I'm not alone here. I have done business with Parr while I did some remodeling on the two bathrooms in my home. I usually give people and businesses a second chance because I understand that we all make mistakes. However the last experience I had there was enough to really encourge me to never go back again. The first bathroom I remodeled I used Huntwood cabinets which are GREAT and that transaction went descent. On my second bathroom I ordered a 36" vanity and was told they no longer carried Huntwood but that another manufacturer, Kemper was close in quality so I went with them. I was told it would be about 5 weeks before the cabinet would arrive, no problem. Six weeks later with no call from Parr I called them to see what the status was, well they forgot to order it!! They did not forget to bill me. Anyway, five more weeks go by and my cabinet shows up, with the wrong drawer fronts. They told me they would get the correct ones for me and make it right, not a huge deal. When the "correct" ones showed up I stopped in, picked them up, went home and realized they were wrong ones again. They finally did get me the right drawer fronts but all in all it took about 4-5 months. Ridiculous. Furthermore, the Kemper cabinet was not as good of quality as Huntwood and seemed overpriced. I talked to their manager about this and how everything that could have gone wrong, went wrong. I asked for some kind of refund for my troubles and she said she could not do that but she could give me a deal on an order in the future. No thanks. I'll be going to the Huntwood dealer in Kent from now on. read more