Cancel

    Open app

    Search

    Parkway Cleaners

    3.0 (36 reviews)
    Closed Closed

    Parkway Cleaners Photos

    You might also consider

    Recommended Reviews - Parkway Cleaners

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The Sweat Shirt.
    Derrick V.

    I took a red hooded Ralph Lauren Polo Sweat Shirt to this poor excuse of a business 5 and half months ago to repair a broken zipper. They never called to inform me it was repaired. I became really busy during those months and it slipped my mind. I recently remembered that I had left it there and went in to pick it up. I went into parkway cleaners on the 17th of November. I showed the lady Nina at the counter my receipt/ticket. She brought it up to the counter. I noticed right away that there was still a safety pin on the zipper. It was not fixed and they had the sweat coat for over 5 months. Nina acknowledge it right away and asked me to come back two Saturdays from that Friday. So they would have it for another 8 days. I went in today ( 12/5/2023 ) and they brought it to the counter and there was oil stains from the sewing machine when they repaired the zipper on the front mid/chest section of the sweat shirt. The oil stains ran parallel to the zipper on both right and left side of the garment. I took it out of the garment bag to inspect it better and sure enough it was there. I thought it might be lint material. NOPE!!! I said something right away. The owners sister Nina denied accountability right then and there even though these oil stains were not there before. I had washed it before it took it in. It didn't have anything on it, whatsoever. I told her this garment was over $100.00 and she would not budge. Nina brought out her battle-ax sister the owner from the back. Her name is Judy. She actually had the nerve to say... " You know that we did not do that." Before I even had a chance to even say anything. Not even a greeting when she first walked up. They deny culpability no matter what the circumstances are, regarding any kind of damage to customers garments.. I took it to their competitors next door and they will take care of it. STAY AWAY FROM THIS BUSINESS!!! Do not learn the hard way. These other negative reviews are accurate.

    Photo of damaged sleeve

    I've never taken the time to leave a review on a business bad or good. In this case my experience was horrible. I took a garment I purchased 2 weeks ago for dry cleaning and the sleeve was damaged. The owner reached and was accusatory immediately why I asked about their policy if anything gets damaged, advised because it's expensive and want to make sure I have recourse. In addition he said he check the cameras and said when I picked up the items I went to the one damaged as if I knew it was. I asked to check the cameras the day I dropped off and shows where I show the clerk the sleeves because of the buttons need to be covered, yet they did not work that day. They attempted to fix I asked if I did not like it what are my options, received no clear answer. I told him will report him to better Business Bureau he said he does not want threats and said to pick up the item and I can no longer go to their business and hung up. The worst service ever.

    Dane T.

    Brand new clothes and a designer suit came back with damaged buttons. Pants were smelly with mildew. They offered to fix it but I wouldn't trust them with anything of value. Avoid at all costs. Remember "No Refunds"

    Nicola L.

    This is what I was handed after my 2nd request to replace a broken zipper. The pic should say it all. At this point I have no words. Stay away from this place!

    Darrin P.

    Parkway cleaners is amazing and has wonderful customer service. I had to get a stain out of some work pants and a shirt, both look perfect and at a reasonable price. I'm extremely tall so it's great to have a place that will alter my pants for my tree like legs.

    Thomas G.

    I have going to this place for years. Overall they do a pretty good job. A broken button here and there. But, that's common with all dry cleaners. They just raised their prices to $1.95 per shirt. This sounds a little steep. And they're out of way too! Sorry if I don't come back.

    See all

    Photo of S B.
    146
    372
    64

    1 day ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    My aunt recommend me this place to get my jeans altered. I found my spot, they do a great job. I'll be coming back.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 3

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dee M.
    1
    58
    11

    4 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 3

    5 years ago

    They don't always pick up the phone when you call, but they'll have your things cleaned at the time promised.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nicola L.
    5
    132
    113

    7 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    5 years ago

    Helped us out in a pinch for my son's wedding. Really happy with the service and the product :)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Darrin P.
    93
    28
    31

    8 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Thomas G.
    11
    132
    334

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Tina C.
    211
    4
    0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Toby H.
    53
    21
    6

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Jeremy P.
    71
    43
    98

    11 years ago

    Helpful 4
    Thanks 0
    Love this 13
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Bryan T.
    0
    139
    11

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Parkway Cleaners

    Review Highlights - Parkway Cleaners

    Had to get a dress pressed last minute and they had a quick turn around time!

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Laundry Services 1,640 times last month within 15 miles of this business.

    Verify this business

    JUS Clean Comfort

    JUS Clean Comfort

    (85 reviews)

    $$$$

    I dropped off a dress to be cleaned before my friend's wedding, which happened to be Thanksgiving…read moreweekend in Southern California. I was told to pick it up at a certain time, but due to some sort of miscommunication, by the time I arrived the store had already closed early because of the holiday. Since Thanksgiving was the very next day, I figured I was out of luck and started mentally preparing to find a different dress to wear. I called the store anyway and somehow managed to get in touch with the owner. He explained that they had closed early because of Thanksgiving, which I completely understood. But when I told him my situation, he did something I absolutely did not expect. He said he was about 40 minutes away, but insisted on turning around and coming back to the store just so I could get my dress. He drove all the way back, opened the shop for me, and then had to drive another 40 minutes again afterward. I honestly couldn't believe it. That level of customer service is incredibly rare these days. He went so far out of his way to help me, especially right before a major holiday. Truly 10/10 service. I'm so grateful and will absolutely continue coming here. Highly recommend!

    I absolutely love coming here! The owner is such a kind man and the team is great here. -- always…read moreremembers my name and genuinely asks how I'm doing. It's that kind of personal touch that makes a big difference. My clothes always come back feeling fresh, smelling great, and looking perfect. Plus, the turnaround time is super quick. Highly recommend!

    Tons of Bubbles Laundromat-Walnut Creek  - Refreshments too!!

    Tons of Bubbles Laundromat-Walnut Creek

    (163 reviews)

    Tons of Bubbles is a laundromat located in the middle of downtown Walnut Creek, right across the…read morestreet from Safeway. Easy to find and overall great experience. Parking: They have parking lot but you'll need to pay. Hours: Open everyday Monday to Sunday from 6am to 10pm. Last wash is around 8:45pm. Vibe: It's chill. Never had a bad experience. People come in, do their laundry and then wait either in their car or the available seats at the front. Note: Make sure to put a timer on your phone if you're going to wait in your car. Be respectful and make sure you take your stuff out right away cause people are waiting to use the machine. Oh and when you walk in, washers are on the right and dryers are on the left. Tip: Bring your own liquid soap so you don't have to pay or buy at this location. You could also go to Safeway across the street and buy detergent. Here's how it works: 1. Load your clothes or items in the washer (right), put soap at the top, tap your card, select water temperature and then press start. 2. Once that's done, then move your stuff to the dryers. Tap your card, select the temperature then press start. 3. Then you're done. Don't forget to clean up after yourself especially if you're washing pet stuff or shoes in the machines.

    So grateful for this amazing business - helps gets laundry done faster for items that just are a…read morepain to wash at home like bedding towels and other heavier duty items - it's a great place and so thankful they are here Wonderful staff too ! Jeannie is especially the kindest and most helpful and friendly who went out of her way to help thanks so much :)

    Sunrise Cleaners & Alterations - nurse costume with uneven stitching

    Sunrise Cleaners & Alterations

    (99 reviews)

    $$

    I don't usually go out of my way to write reviews unless I've had a particularly strong experience,…read moreunfortunately, this is one of four of them. I've given this place multiple chances, hoping things would improve, but each interaction has been disappointing. The woman who answers the phone and works the front desk (I'm not sure if it's the same person) has consistently been rude, curt, and lacking basic customer service skills. It makes the entire experience uncomfortable and unwelcoming. Additionally, despite advertising leather cleaning services, they refused to take in a leather item, which was frustrating and confusing. "Top 10 Best Leather Jacket Cleaner in Martinez, CA - Last Updated December 2025 - Yelp - Sunrise Cleaners & Alterations" At this point, I won't be returning or recommending this business. It's disappointing, as they've lost what could have been a loyal customer.

    Make sure you specifically ask how much your alterations will cost while they are pinning…read moreyou/taking your item. Do not trust any estimates (i.e., pant hems cost 20 dollars). When I was shocked by the price (2 1/2 times the estimate), the owner told me that it was my fault for not specially asking for an exact quote and going off the front lady's estimate. Personally, I would request a quote in writing. See the picture for the response the owner personally messaged me on Yelp after I posted the above paragraph. (She also yelled at me on the phone.) It's their job to give accurate and transparent pricing.

    Parkway Cleaners - laundryservices - Updated May 2026

    Loading...
    Loading...
    Loading...