We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

​I had a leaking outdoor main water riser that needed a full 2-inch valve replacement--not an easy…read morejob. Out of the 4 plumbers I contacted on Yelp, he was the only one who took the time to discuss all the technical details with me beforehand and make sure everything was planned right. ​He came out and did an incredible, high-quality job. The new setup looks very clean and beautiful, and he even corrected the tension issues on both the 2-inch and 1-inch lines to ensure long-term reliability. His pricing was completely fair, transparent, and honest throughout the entire process. ​He is definitely going to be our first-choice plumber from now on, and I'll be recommending him to all my friends and neighbors. Highly recommended!

Giovanni was absolutely amazing! My kitchen drain stopped working and my sink was completely…read moreclogged. What I thought would be a small, quick fix ended up turning into a much bigger project, but Giovanni was incredibly patient, thorough, and committed to getting the job done right. He took his time, never made me feel rushed, and genuinely cared about finding a solution. On top of being extremely knowledgeable and honest, he's also hilarious, he had me laughing throughout the whole process! I highly recommend Giovanni to anyone who needs plumbing work. It's hard to find someone who is honest, reliable, patient, and genuinely takes pride in their work. If you have any plumbing issues, call Giovanni, you won't regret it!

I reached out to Pure as a referral from my insurance agent. I had used a different plumber for…read moremany years for more simple work like clogged drains, but when they needed to do a more complicated job (still simple for a plumber) they screwed it up 4X so I decided to get a new plumber to fix a leak that had now developed in my kitchen sink. I reached out over yelp and they were very responsive to my request over the weekend. Good communication and timely responses (especially since it was the weekend when they are closed). They answered my questions and scheduled me for Monday. They came by and were friendly, professional and helpful. Really appreciate how they handled things. Sounds like I may have found a new plumber to use from now on.

Excellent experience from beginning to end. Made the call on a Saturday, and Nate came out on…read moreMonday and gave me an estimate to (1) install an automatic gas shut off valve and (2) make a small repair on our dishwasher air-gap hose. Nate was friendly, courteous, and very knowledgeable. He walked me through the estimate and scheduled the service for later that week. Dylan came out and completed both jobs. Like Nate, he was friendly and courteous, and he completed the work within the expected time-frame.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

We had Giovani come out to our house and he was great from start to finish. He was very…read moreprofessional, showed up ready to work, and knew what he was doing. The work was done right and the quality was solid. He was easy to work with and took the time to make sure everything was taken care of. I'd happily hire EJ Home Services again and recommend them to anyone looking for someone dependable. Five stars.

No call, no show for a scheduled appointment…read more We took time off work and waited all day for EJ Home Services. They never arrived and provided no advance notice that they would miss the appointment. We tried calling and received no response until after the scheduled appointment time had passed. Can't comment on their workmanship because they never arrived. But our experience with their reliability, communication, and customer service was terrible. If you value your time and professionalism, I would strongly recommend choosing another company.

Quick response and fantastic work quality. Great value and excellent service…read more Waking up on Saturday morning to a broken heater is no fun, but they made it so easy

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

**Excellent plumbing service from start to finish.**…read more **Service Requested:** I contacted them for water not draining in the bathroom and our overall plumbing that needed prompt repair. They responded quickly, scheduled a convenient appointment, and arrived on time. **Quality:** The plumber was professional, knowledgeable, and efficient. They identified the source of the leak, explained the repair clearly, completed the work properly, and left the area clean afterward. The leak has been fully resolved and they redid everything. **Value:** Pricing was explained upfront, with no surprises. The service felt fairly priced for the responsiveness, workmanship, and peace of mind provided. Overall, I appreciated their honest communication and reliable work. They came ontime and everyday they cleaned up before they left. Their workmanship was top notch and I would gladly use them again and recommend them to anyone looking for a trustworthy plumbing company.

I had a problem with a clogged sink in my secondary bathroom. Was not the trap but on the drain…read morepipe. Called a company - they said a 5 diamond type company. The technician wanted to sell me a lot of things to change and politely r3fused. Then finally looked to the problem and said thar need to change the whole pipe from under the house , breaking the wall since was a old style and he cannot put a snake to clean it. Quoted a day of work and $2800...I politely refused (was secondary bathroom anyway) and called Knockout (just picked them from Yelp) . They sent a technician Bryan in one hour and he said that indeed being an old style should be replaced for roughly $2600 . Since I was not prepared for the expense I asked for a cheaper solution. So he told me that he will try to put a snake and clean it (the other company flatly refused to even try ). Sure thing in one hour he solved the problem for $312 !!! I strongly recommend this company especially Bryan. Honest , fast proffesional and he did not try to sell me other things like previous guy. Definitelly Ill use them in the future!

Nur was very friendly and he came on time as promised. He…read moredid quality installation work and made sure system is working properly. Overall I am happy with their service.

I have worked with Zack on several projects in our house, and I have only great things to say about…read morehis work. He has worked on re-locating our washer unit, which involved some tricky plumbing, and installing a sink in the garage. Most recently, we had to pack up some drywall due to water damage in our garage (unrelated to his work). Zack identified a pipe joint was still leaking, and he replaced an entire section with new copper pipes and soldered to ensure we had no leak before patching it up. He always has the customer's best interests in mind, provides fair pricing, and is very friendly to work with. He and his crew are professionals, and always clean up after their work is done. I highly recommend him!

Martin was super helpful with our water softener and our tankless water heater…read more Straight forward competitive (best) pricing. I've gotten quotes from all over and they were super high. Some of the other places would tell me that I need to do all this extra work in order for the setup i wanted and charge me double what I was quoted with Martin at Evo Water. Martin was super knowledgeable and I didn't feel like I being sold all this extra work that these other companies were telling me I needed. I had my water softener installed about 3 years ago and its been running perfectly fine. Then I recently replaced my old tank water heater with this new tankless and its been great. Go to Evo Water, they'll get you taken care of.

Martin is very experienced and effective in replacing my filter tank media. He is concise and…read morereliable.

Alex, the Super Plumber, is OUR plumber, you can't have him! Ok... I guess he can help you too;…read moreafter all, he DOES have super powers. Whether you have an emergency excrement volcano spewing poopoos all over your front yard (who knew Golgothans were real?!?) or just a funny smell in your master bathroom he comes quickly to meter swift plumbery justice to make life smell right again. His knowledge is vast, prices are fair, punctuality is on point, and speed is extraterrestrial! Alex truly lives up to his Super lineage (it's as if Superman had a cousin who chose to do more important things than save hapless female reporters). Keep up the great work Alex!

I had an issue the other week where all toilets in the house save one stopped flushing around 7pm…read moreor so. I called 4-5 places and got machines or worse: AI. Alex was the only person who answered the phone and even came out that evening to help scout for a cleanout. We didn't find one, but he came out the next day at 9am. After figuring out the best location for one (my house can be tricky), they put one in and once installed, the problem was solved quickly. He came out when he said, when he said, and did the work and solved the problem. I have zero complaints and only praise. In a world increasingly filled with companies that don't really seem to care for their customers, it's always refreshing to find someone who does.