After a long day of hiking I had the displeasure of eating the beef ribs at Park Distillery. The server sold me on their smoked beef rib special, covered with a chef's special BBQ sauce. I was very unimpressed. The ribs were far from tender, I had to violently tear at them to separate the meager amount of meat from the bone. Under the massive heaping of bbq sauce the meat held none of the smokey flavour that was promised to me from the server. Instead I had a bland, seemingly boiled and oven-cooked rib that was hastily basted with an average BBQ sauce. The sauce itself seemed like an afterthought, in addition to tasting overly sugary, it wasn't nicely caramelized on-top of the ribs. It was almost like the ribs were dipped into the sauce and placed on the plate. Along with the sub-par beef ribs, I was subjected to a boring coleslaw that might as well have been purchased from the deli at a local Safeway and mashed potatoes were equally average, kind of chunky with a small dollop of butter on top. The potatoes had no spice or flavour and weren't creamy or buttery. The only glimmer of hope I had during this meal was the corn bread, It was quite good, the maple topping was the best part of my meal. The other three members of my group had more standard pub faire, the burger, pork fingers, and some kind of chicken. After polling the group they seem to have found the food to be pretty good, but nothing incredibly stand-out. The service I had during the evening was also quite disappointing, my parties appetizer (the pork fingers) arrived fairly promptly within 15 minutes of ordering and were quite good. However, it took another 40 minutes for our main courses to arrive. It was quite busy but it was still felt like an excessive wait time. During our wait the server informed us that our food was "next to be delivered" however it was still 10 minutes before anything arrived. When I expressed my dissatisfaction in the ribs to the server, at first she seemed genuinely concerned about comments but when she returned later she addressed me with a tone of sarcasm and degradation stating "I'll let the chefs know of your constructive criticism." She emphasized constructive in a very mocking manner. I felt very slighted by the tone. As I payed, 60 cash on a 43 dollar bill, I requested change. She took the rest of the bills from my table and then walked away. I sat and waited for my change but she just walked by and said "Thank you" I had to call her out and request my change a second time. As she returned she confronted me and asked what was wrong with her service I mentioned her tone and the rebuttal she offered was that she keeps a book of the comments from customers. I again voiced my frustration, left four dollars as a tip and walked away. As my group was leaving, we were followed outside by the co-manager. She questioned if there was any issues. I informed her of my frustrations in the server and the ribs and she seemed very apologetic offering to discount my meal. I politely declined as what I really wanted was a good meal, not my money back, and I don't feel Park Distillery will provide that. They really push their smoked items and chef special BBQ sauce on the menu but both are very disappointing. If you do go here stick to the drinks and traditional pub faire. To be fair, I did eat all of the ribs and potatoes, entirely out of hunger, I had no desire to wait for another 40 minutes for a replacement dish to be brought out for me. I will probably not be returning to Park Distillery, and I cannot recommend it to anyone looking for BBQ in Banff. read more

We are here on our first night in Banff. The service was pretty good - very friendly waitstaff. The food was quite tasty. We enjoyed the calamari, the ribs, and a really delicious piece of a rotisserie chicken! read more

Great craft spirits! Adam the bartender welcomes you warmly and adds great background to the spirits and the town in general!

Location and service is good but the lunch selection was not great. I had the avocado toast and blu dog but both were not that great nor was it worth the price. read more

Stopped by for dinner after doing the 15km hike to Taylor Lake. Got the 25 dollar burger and it was delicious and hit the spot for refueling. It came with this amazing huge onion ring that had Bacon and cheese inside the batter. Amazing! You pay for good service and good food, but it's worth it. read more

Excellent pub food. Had the Okabagan salad and the fish tacos, which were tasty not too heavy. Cocktails were creative and delicious. Totally worth a stop. read more

Very good bar. Gin & Tonic is outstanding and so was the Sezarac. We had roasted carrots and fries which were very good. Corn bread was ok too. Our bar tender Bryan was good and knew his stuff. Highly recommend this place. read more

Delicious rib-eye steak and veggie bowl! Our waitress (sorry forgot her name) was so lovely and ran us through the menu and Park's specialty spirits. The gin and tonic was spot on! The meat was cooked perfectly, 100% would go back to Park again. The restaurant had a cool and welcoming vibe, felt like home with so many Aussie staff members. read more

We had a very lovely lunch today. On our way to Jasper and had 1 1/2 hours to rest, use facilities, and have lunch before heading out again. My husband saw the reviews for lunch and had to check them out. As the name implies, vodka, gin, and such are their main drinks. We tried something that felt more like lunch - I had a Syrah and my husband had a local lager on tap. He had rotisserie chicken with fries, and I had the fresh tuna on avocado and toast topped with a poached egg, and accompanied by small salad with blueberries. Yummy - is the first thought and almost the last - the last being - whatever calories I consumed, they were hedonistically worth it and healthy to boot. That was good! Our waitress Brheigh really tried to make us happy after changing our drinks from distilled tasters for some sure things (in essence, what we are most familiar with and which never fails to put a smile on our faces) and at last telling her we really needed to get the food quickly or we would'nt have time to eat. That being said, we raised a star for her attention, and subtracted a star for their lack of sufficient help given it's a tourist town, and the buses were in! In summary, the food and drinks were excellent, the staff cordial and very professional, but they need more of them. read more

Very cool interior and great cocktails..I had the cascade which was made with gin from the Park distillery..the drinks were smaller than I'd like but still delicious..the burger was also very good..definitely a good spot for a small or large group.. read more

Was excited for this place as there are very good reviews. Sat down and waiter informed us they had run out of ribs which was unfortunate because they look like their most popular dish after the $25 burger. Decided to go with the $25 burger but when I was ready to order, they ran out of that too. I went with the chicken burger instead, with fries....oh wait, they ran out of fries too. Ended up having bland calamari and a very average chicken burger with potatoes. Very disappointed that I wasted my appetite I built up for the day on that meal. read more

The food and service was great. The $25 burger is big. Ig your ungry then you should get that. Maddie mutt would be.very proud. And. Happy. Fries were good and so was the other fod. Mut hut but mut hut but mut hut but have a great day. MUSTARD!!!@MUTT.CA read more

This restaurant was a solid find. The prices were reasonable, the portions large and well plated, and the food thoughtfully prepared. I had the pork chop (which was giant and fresh grilled), and my husband had the ribs. Both were very good, and came with delicious mashed potatoes and veg. He had some cole slaw, which he said was the best he'd ever eaten. The only thing that was not stellar was the cornbread. It was a trifle underdone, making it gluey and hard to eat. Otherwise, very delicious meal! read more

Had dinner with the family here. Our server was friendly and knowledgeable about the various drinks. Food was very good and restaurant atmosphere was relaxing. Would recommend asking to sit by the second floor balcony for the view. read more

for the price point, this is excellent. they throw in flavors and ingredients you just dont get in most restaurants. im talking about you, you delicious picked onions. read more

Great drinks, bland food. Expensive. You're better off hitting Bruno's around the corner.

We had one of our best meals here. We weren't very hungry but wanted to try some things in addition to their distillery options. We had the grilled carrots, calamari, and the ahi appetizer. Everything tasted so fresh and delicious. The calamari was lightly battered/fried and it was gluten free! Honestly, it was the best calamari I have ever had. We left buying two bottle of gin and one espresso vodka. We wanted to come back again but didn't find the time. read more

Great service and good small plates. Sit outside upstairs you can still people watch but get an overhead heater

Amazing food, great atmosphere, even better customer service! My family and I visited Banff over the weekend and went to the Park Distillery on Saturday evening. There were 10 of us and a baby and they accommodated our large party by giving us a cozy big booth where we had ample room. Our server was excellent and very friendly, the food was incredible- from the chicken sandwich to the prime rib. Everything was to die for. Although we had a minor problem after our dining experience was over, the staff at the Park Distillery were receptive, timely, attentive, friendly, and respectful in addressing our concern and refunded our entire bill the next day. Talk about customer service. We are very appreciative and can't say enough about this restaurant! read more

Really enjoyed our dinner here. The place was nice and fun, the food was great, and the service was excellent as well. We had the prime rib, and trout, and the apple crisp. All were great! Thank you! read more

Amazing experience! Definitely recommend sitting at the bar. Bartenders were great at recommending food and specialty cocktails, and even made a couple not on the menu. Highly recommend to come here read more

Couldn't get reservations on a Friday night when I check in late afternoon, but stopped by anyway and was able to get a table for four. The place is slightly pricey, but it's Banff and also they do have inexpensive items on the menu. The service was excellent, especially impressive for a tourist town and a new place. They get five stars for that and for the *amazing* fish and chips (Friday night special) which was a bargain. Also, the thyme lemonade is very good. read more

We had a delicious meal and the waiter (Michael) was efficient without making us feel rushed. The host (Brandon) was especially helpful, informative and pleasant. We enjoyed ourselves immensely! read more

(Cont'd from 6/29/16 review) Oh, I forgot, their beer is amazing! We got the grasshopper wheat ale, it was refreshing, no after taste and perfect for a hot summer day! read more

We really, really wanted to love this place. We booked a reservation for a non-ideal time for our group ahead of time. Service was non-attentive and not familiar with the offerings. We waited 30 minutes after we finished eating for a dessert menu, offer for another round of drinks, or the check. (We ended up searching the server's booth for the dessert menu.) No offer to split up the check. Drinks: we ordered three of the premium cocktails ($12 a piece). All of them just tasted off. Food: the best part of the experience. We really enjoyed: salmon, chicken, Caeser salad, and burger. Not so great: the half chicken was supposed to come with mashed potatoes, but it came with boiled potatoes, fries tasted overdone. Mixed reviews: chicken sandwich. Ambience was cool, with distillery equipment on site and a rustic chic decor. Again, we really wanted to love this place, but were underwhelmed. It paled in comparison to our excellent meal the night before at Earl's. read more

Great atmosphere and the food is good. Highly recommend making reservations or go later in the evening, it's always quite busy. We enjoyed the corn flake pulled pork fingers, the corn bread, the mac 'n cheese, and the pork chop. Service is friendly. They had a DJ playing Thursday evening when we were last there. read more

One of our favorite restaurants on our trip. We lucked out with a table before it got busy. All our choices were spot on: calamari, grilled platter, chicken, and steak. A must try if you are in Banff. read more

Wow, the hostess was incredibly rude. She barely looked up from her list. Offered us a seat for 2 by the front door where the cold air was coming in. When we asked if there was anything else the response was "that's all I have". But we could walk around and wait for something. Such a shame considering our first experience last year was spectacular. Matthew treated us like gold last year. Shows how quickly poor service can turn you off of a place. If you can avoid the blonde lady at the front I believe you will enjoy it. read more

Had lunch here after canoeing. The blue dog is awesome! Speciality drinks using their alcohol definitely a plus!

The cocktails were money, but the ribs were a bit dry and overpriced. Very cool atmosphere, however.

Our Food was way over cooked. I had the wild boar and it was way too tough despite being described as very tender. I told the waiter expecting him to trove it from our bill but that did not happen. A bit disappointing. read more

If You d go there for fries and hamburgers, i think iT s a good place. If You d go for anything More decent, it s definitely too expensive, and not worth it. read more

We went as a group for the distillery tour and had dinner afterward. The whole evening was amazing, our server and our tour guide were both extremely knowledgeable and friendly. The cocktails were delicious and the tour guide was also the lead distiller, making it feel like we actually got a sneak peek inside the distilling process. The food was equally delicious and felt very authentic to the area. I can't say enough nice things about Park, it was a great evening! read more

Five stars for everything--food, drinks, ambiance and service. Burger was exceptional, cocktails among the best I've had and Marco was attentive, knowledgeable and charming . read more

Enjoyed New's Year Eve first seating at park. But the service, though pleasant, was less than timely. Though we had a 6.15 reservation we were told that we'd need to be gone by 8pm. Understood that there was a second seating beginning at 8, but our seating was on the late side for the early birds. Should have been informed during the time of the reservation. Regardless, the ambiance was amazing. Unfortunately, the food was just good. Both the appetizer and first course were nearly inedible. Yet the main course, salmon and/or steak and dessert (smoked smores) was excellent. I'd like to go back just for dinner as I think with a different menu this would have been great. The kitchen just appeared to get a little too creative. read more

I had a great Ceasar with my meal- they made it with homemade vodka which was delicious! However I was very disappointed with my meal. My meal was cold and undercooked- definately not worth the price. read more

The food is really great. But our server was not attentive. It took longer for us to get our ahi tuna salad, salmon tacos, and chowder, than it did for a couple (who arrived 5 or 10 minutes after us) to get their entrees. Presumably, the server waited too long to ring in our order? One quality check at the start of our meal, but nothing at the end. We were seated at a table in front of the bar and our server was behind the bar the whole time we waited for her to notice we were no longer eating. We also had to ask for another server to grab to-go boxes for our leftovers. Super quick response. He even took a moment to mention to our server that he was grabbing to-go boxes for us. 5 minutes after the boxes were dropped off, our server finally got to our table so that we could ask for the bill. If you know your table's been given to-go boxes, wouldn't it make sense to check-in right away? Slow service is one thing, but making your table wait to get their bill when all you're doing is garnishing something or cleaning something behind the bar is another thing. read more

Great restaurant with excellent food and the drinks were spectacular. Their caesar was just the right amount of spicy and the whiskey on the rocks was smooth. read more

We strolled into Park Distillery after a long day of hiking around the local lakes. We were greeted by an English bartender named Cole. He was insanely helpful with the drink menu as well as the food menu. We were particularly impressed with his ability to give recommendations based on our taste while mixing our drinks. You can't go wrong with the cocktail menu. Our party of two each had three drinks - six in total. The house made root beer was a highlight as they make the vanilla vodka in house and mix it with a local partner's boozy root beer recipe. The whiskey drinks were also impressive. Onto the food. We ordered a variety of dishes to share which included the steak and bean poutine - a must if you eat meat. Park Distillery also has a great vegan\vegetarian menu for those who do not. The campfire chicken sandwich was excellent as well as the shrimp lettuce wraps. Unique decor to compliment the many quality dining options in Banff! read more

New place in Banff. Great set up and terrific atmosphere. Our server was awesome and the food was great. The dirty fries are a must - big portion, so be prepared. I don't think they take reservations, but we stopped by and asked if they could save us a table and the host took care of us. We came back two hours later and sure enough the table was ready for us. read more