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Pardners Heating & Air Conditioning

3.4 (8 reviews)
Closed • 9:00 am - 5:00 pm

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Cool Time HVAC - Best heat pump installation near me

Cool Time HVAC

(19 reviews)

I've worked with Cool Time on a couple of different projects, including a full HVAC replacement,…read moreand they have always been nothing but friendly, professional, and willing to work through obstacles together. They were the only local HVAC company that would even talk to me when I wanted to use my home warranty to help pay for costs, and that alone convinced me that this is a company that genuinely cares and wants to do right by their customer. It's been a pleasure, and I'm sure it will continue to be one. Thanks guys!

Amazing work from Cool Time HVAC! I engaged looking for vendors on servicing our residential home…read morefor installation of a new HVAC system, because every single summer since moving into this house (5+ years now) we've always had coolant leakage and have to fix leakage and refill Freon, which is a temporary bandaid fix. This summer it broke yet again and we bit the expensive bullet and started quote shopping. Right off the bat, Alex, was very responsive and communicative in getting us quotes in numbers and cut straight to the chase with numbers games for us. This is an expensive purchase and Alex was very willing to work on getting us the best price in any quote we could procure or others we talked to in the Austin area. Our AC unit went out Sat/Sunday, we talked Sunday night to Alex, and Monday evening after talking with 3-4 more companies, pulled the trigger on our new Carrier 3.5 T unit to swap out our current Trane 3.5 T unit. Alex's crew, his brothers, showed up bright and early Tuesday morning, and got to work! Pulled out the old HVAC system for interior and exterior, which was not an easy job in how our home was built and whoever lived here before decided to put all the big ticket items in the garage but the guys did a great job getting creative! I also spoke to Nimo, who was an absolute pleasure from a business standpoint, in ensuring we could understand everything we paid for today, helped turn the system back on, confirmed everything was properly installed and cleaned up and left even better than when we came in! I absolutely love that we went with Cool Time HVAC. Their customer service is unparalleled in helping us navigate something the typical homeowner considers a headache, and painful financial purchase, but they made it such a no nonsense ordeal. We appreciated the expert eyes, care for our home, and family friendly local business and personalized service in explaining registering for the unit, along with future care maintenance tips, along with hvac inspections that we look forward to continuing for our relationship in our HVAC love so it has many many years of use out of it before we have to do this all over again :)

GREENTEK

GREENTEK

(208 reviews)

***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

Apex Heating & Air Conditioning - Thank you for your service, veteran approved on this new system!

Apex Heating & Air Conditioning

(297 reviews)

I called Apex on a Friday afternoon after my AC started blowing hot air. John made it out in under…read morean hour and had my problem fixed soon after. I appreciated him not trying to hard sell and would recommend Apex to anyone looking for an honest technician.

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

Pardners Heating & Air Conditioning - hvac - Updated May 2026

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