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Jonestown, TX

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Pardners Heating & Air Conditioning

3.4 (8 reviews)
Closed • 9:00 am - 5:00 pm

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Airco - Airco achieved the Top 20 in Daikin FIT sales for North America in 2024 !

Airco

(284 reviews)

Airco came to the rescue when our 12-yr old HVAC had a line back up with a lot of water damage to a…read morehouse right before our move-in day. It happened at 4:30 on a Friday in July and with all the 100+ temps that week, the three other companies I called in a panic were too busy to come out. A local friend of mine said she'd had two years of good service from Airco, so I tried them next and they got us some help in just a few hours. Ernie the technician was AMAZING, friendly and professional and a relief to work with. Later on during the water damage mitigation process with TX Dry Out & Restoration, we ended up needing to replace the old out-of-code HVAC, and had a great experience with Airco. Brandon was extremely helpful and happy to coordinate with TX Dry Out to get our new unit installed on schedule amid all the restoration work. Both Ernie and Brandon went above and beyond for us during a very stressful time, and I'm so grateful! Thank you, Airco!

This review has been revised to reflect Jeremy from Airco stepping in to fix a problem created by a…read moretechnician (Stuart) no longer with the company. Several years ago, Airco installed a 3-ton variable-speed system in a house that had previously had a 2-ton unit (and a history of trouble keeping cool). After about a year of operation, our tenants reported mold in the ducts, high humidity, and a short-cycling unit. Our investigation found that the installer, Stuart, had never pulled a permit for the work. I want to be candid: it took a negative Yelp review to get Airco's attention. Jeremy reached out, recommended we upsize the ductwork, offered a very fair price, and agreed to close out the permits. I'm slow to trust, so I got second and third opinions from other HVAC companies -- they confirmed the system size was correct for the house, and that the ductwork should have been upsized at the original install. My own Manual J calculations agreed with Jeremy's. Notably, Jeremy was the only installer I could find who was actually willing to run a Manual J. He also followed through on pulling permits and getting the city inspection scheduled. Airco worked to schedule the new duct installation during the one week we'd be in town -- during peak season, no less -- and their crew moved fast and stayed professional, which I appreciated given how brutal a Texas attic is this time of year. A few days in, the system is no longer short-cycling, and indoor humidity has dropped to about 63%. Still a touch higher than ideal, but we think we can chase the rest of it down -- possibly window seals, possibly fan settings or duct leakage. I was impressed enough that I also used Airco for a plumbing call this week.

Cool Time HVAC - Evan coil on this install we did

Cool Time HVAC

(21 reviews)

After some search for replacing old A/C system I contacted Alex, owner of Cool Time LLC, and was…read moreimpressed by his knowledge and level of communication with potential customer. He recommended me the best option and on March 25, 2026 year his co-worker Nima installed the new system. I was very lucky to choose this company because Alex and Nima really care for their customers. When later I found that the new thermostat was not proper working ,Nima came next day after my call and replaced at no cost with another model, which works well. Highly recommend this company and my best wishes to Alex and Nima.

Amazing work from Cool Time HVAC! I engaged looking for vendors on servicing our residential home…read morefor installation of a new HVAC system, because every single summer since moving into this house (5+ years now) we've always had coolant leakage and have to fix leakage and refill Freon, which is a temporary bandaid fix. This summer it broke yet again and we bit the expensive bullet and started quote shopping. Right off the bat, Alex, was very responsive and communicative in getting us quotes in numbers and cut straight to the chase with numbers games for us. This is an expensive purchase and Alex was very willing to work on getting us the best price in any quote we could procure or others we talked to in the Austin area. Our AC unit went out Sat/Sunday, we talked Sunday night to Alex, and Monday evening after talking with 3-4 more companies, pulled the trigger on our new Carrier 3.5 T unit to swap out our current Trane 3.5 T unit. Alex's crew, his brothers, showed up bright and early Tuesday morning, and got to work! Pulled out the old HVAC system for interior and exterior, which was not an easy job in how our home was built and whoever lived here before decided to put all the big ticket items in the garage but the guys did a great job getting creative! I also spoke to Nimo, who was an absolute pleasure from a business standpoint, in ensuring we could understand everything we paid for today, helped turn the system back on, confirmed everything was properly installed and cleaned up and left even better than when we came in! I absolutely love that we went with Cool Time HVAC. Their customer service is unparalleled in helping us navigate something the typical homeowner considers a headache, and painful financial purchase, but they made it such a no nonsense ordeal. We appreciated the expert eyes, care for our home, and family friendly local business and personalized service in explaining registering for the unit, along with future care maintenance tips, along with hvac inspections that we look forward to continuing for our relationship in our HVAC love so it has many many years of use out of it before we have to do this all over again :)

Apex Heating & Air Conditioning - Thank you for your service, veteran approved on this new system!

Apex Heating & Air Conditioning

(299 reviews)

St. Johns

I've used John for HVAC repair and replacement for the last 10 years. He's always professional and…read moreaccommodating. Recently we ran across a city inspection issue with my 50 year old house. John drove the resolution working closely with my electrician. Highly recommended.

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

Service Wizard

Service Wizard

(493 reviews)

We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Pardners Heating & Air Conditioning - hvac - Updated October 2026

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