I use couriers all the time for work. I live on the Westside and everything I need is on the…read moreEastside or in The Valley, which, as you know is 281 miles away. Like, I might as well just go to Sacramento. No... but for real, it's a huge pain, and I'm lazy. I have a couple of go-to services who are usually efficient, quick and polite.
So, *ahem* they totally bailed on me when I needed them most. I'm not gonna yelp-shame them, but I WILL say that Speedy G wins the Gold Cup for courier. I called them in a panic after the second courier dispatcher had missed my deadline and was unreachable, at 12:04. She called me back at 12:09 with a quote and said she'd be there in 40-45 minutes. She arrived in 30 and somehow had my package there just past 1. I don't know how she did it, but was professional, quick, a woman of her word, and her van is adorable too. (I had a courier show up in a hoopty once, so that's big with me.)
She texted me upon arrival, solidified details, and gave me full confirmation after delivery and emailed me a receipt. She really is quite affordable, even with my emergency, last minute delivery. No crazy charges, no hidden fees, no weird "you pay me $3/minute of traffic" bull. I like when businesses are straight-up and she nailed it.
I know it's tempting to choose the sleek, online quote, automated services, but if you want to actually talk to someone, communicate specifics and you want your package actually delivered with no bs, and excellent customer service, save yourself the headache and anxiety and just call Carmen.