We were on a wild goose chase trying to match 20 year old travertine tile for a home renovation. We…read morewent to every dealer in the Valley, even bought some stone that was supposed to be a good match, but everything was low quality: dirty, splotchy, and nowhere close. Then we found Stefano and the team at MSTC. Not only did they help identify the exact stone we needed, but they even found it for us at a friendly competitor and guided us through the whole process, even though the sale wasn't through them. In a time when real customer service feels rare, MSTC is the exception. If you're looking for high-quality stone and a team that actually cares, this should be your first and last stop. Also, bonus points for having a super cool showroom and a candy bowl our 5 year old loved. (The matching tile is the one in the attached photos that's half sealed with 511 enhancing sealer.) Thank you, MSTC

Fantastic selection, wonderful shop with so much to inspire your next design. The staff is helpful…read moreand knowledgeable- they can do design work for a fee which is worth it when working with so many options and trims, etc. They'll help you get it right. I used star and cross Saltillo in my entry with a custom seal/matte finish. I also used a pretty Talavera tile in my kitchen with a pencil to finish off the edge. I am very happy with the result and will be doing my bbq area in the future.

This is why the this is the best renovation company. We did my renovation approximately three four…read moremonths ago and I'm having a problem with a wax seal and I called Angie who is on vacation in Hawaii and she responded to me and tried to set up something to help me get that taken care of

ABT remodeled two bathrooms for us in the past nine months and we are so pleased with both of them…read more I would definitely recommend ABT. These were total remodels of 1982 bathrooms. The ABT designers helped us figure out the best use of the space and developed a clear plan with recommendations for materials. We visited the ABT showroom a few times and they patiently showed us samples and answered all our questions. They came to our home, too. The people who executed the plan were excellent in many ways. First, they were competent and made many practical suggestions that improved the plan. Second, they were skilled tradesmen who cared about our satisfaction; they wanted us to have great bathrooms and came back a few times to be sure that we do. Third, they were all extremely professional, trustworthy people that we were happy to have in our home. In fact, a few times they worked when we were out of town and it went fine. We are planning to do future renovations and planning to use ABT. I recommend ABT without hesitation.

I'm honestly shocked that repeat customers--or any customers--can be treated so poorly…read more We arrived around 1:50 p.m., unaware that this location closes at 2:00 on Saturdays. This was a new location for us, and after parking and figuring out where to go, a male employee outside directed us to the sample rocks. We found what we needed in under five minutes. When we walked into the trailer to pay at approximately 1:58, we were met with an extremely unwelcoming attitude. There were four employees inside, and not one acknowledged us. A blonde woman behind the counter looked up and abruptly said, "We are closed," in a very dismissive manner. ( Sadly, I didn't catch her name but she was blonde and sounded like she's smoked one too many cigarettes ). I completely understand wanting to leave on time, but the delivery was unnecessarily rude. A simple, polite explanation would have gone a long way. We were purchasing five rip rap rocks, not placing a large or time-consuming order. What makes this more frustrating is that the employee outside who directed us never mentioned that they were closing in 10 minutes, which would have allowed us to respect their time. We are repeat customers, but unfortunately this is not the first time the front desk staff has been unhelpful or unfriendly. Customer service matters, and based on our experiences, I would not recommend this business. Honestly, you're better off walking around in the desert to find some free rocks rather than deal with this place. And that's what we did!

Great product selection and the staff is super helpful and easy to work with, providing tips…read more Knowledge and ideas. They even loaded up my car!

I contacted them to find out about rockscape materials and boulders. The guy who helped me was very…read moreknowledgable and gave me great advice, plus their prices were really great. I would definitely recommend using them.

Went here a couple weeks ago. Found you on Yelp. Just needed 4 big rocks for driveway markers. It…read morecan be intimidating to go to a rock yard when you are unfamiliar. But... the experience here was beyond comfortable! What great staff. Celeste was super kind at the counter and explained what to do and how to weigh and all those good things. Then I went to the yard to search for my 4 rocks! Immediately the machine operator asked if I needed help.... he gave me tape to mark the rocks I wanted as I moved along. Then another fella (sorry I forgot his name!) jumped in to help guide me to all the places I could go for searching. He was super helpful and offered some great advice so that we could buy our rocks even bigger! It seems obvious now... but it was a great tip as I was going forward what me and hubby could lift. He said well if you can back up tot he spot, you really just need to shimmy it, push off and then shimmy into place. Worked perfect! Loading was quick. Prices were fair and I have lots of info for future rock projects. Thanks to you all at Rock AZ! I look forward to seeing ya for more in 2021!

Beautiful range of exotic woods! Check out the Canarywood and Zebrawood. I also love the…read morePurpleheart! If you have wood furniture or charcuterie boards, don't forget to protect and to bring out the colors with beeswax, linseed oil.

First, normally the place and the people who work there are the best. Always helpful and…read moreknowledgeable. TODAY, HOWEVER, I bought a half sheet of Cherry plywood and ask for it to be cut at 25.25" x 48". When I'm putting it in the car, it didn't look right but I ASSUMED they ALWAYS do it right. Got home and it was cut 28"x48" and 20"x48" So I'm irritated and thought I should call the store and let them know so they'll be more careful. I call and Steve tells me to bring it back and they'll recut. Well I'm near an hours drive from them, and I can recut myself. BUT THATS NOT THE POINT. Steve seemed totally uninterested in the situation. And THATS why I'm posting this note.

The tile we selected and purchased several months ago was not available when needed, something…read moreabout the supplier. While I understand that this happens, the other options available were not even close to what we had selected and did not go with the design concept. So, I needed to grab tile elsewhere last minute for the contractor to stay on date. Yet, that is not why there is a two star review. It's because they have kept our money without a refund for well over a month! I keep having to email and call and still no movement. When this happened at other tile companies for the same project, they refunded the money the very same day. Something to keep in mind if you choose to use them.

We had purchased all of our travertine tile and underlayment/membrane that helps with cracking from…read moreMexi-Tile quite a while ago. This past Friday we called Mexi-Tile to ask a couple of questions about the underlayment/membrane for the travertine tile for a remodel project. A HUGE thank you to Gardner at Mexi-Tile for answering our questions and explaining the function and proper use and installation of the underlayment/membrane. It is not easy to explain over the phone, but Gardner did an excellent job, saved us a lot of hassle, and helped make our project a success. THANK YOU again!

Paul helped us, he is very knowledgeable, friendly, & helpful. Overall it was a great experience.read more

Great Store, great service, really good products. Buy your wood at the sore…read more DO NOT buy wood from Rocker online. I ordered several hundred dollars worth of wood from Rockler online and over 80% of it arrived with a bend in it. Rockler customer service did two reships to replace the bent wood but every shipment arrived with over 80% of the wood having a bend. Their claim was the weather during shipment which I can understand but that didn't fix the issue. I gave up calling them after the second reship. Too much hastle when everything they send is 80% bent...

Needed (window) sill bricks. Spoke with Devin. They had everything I needed. Devin was…read moreknowledgeable, polite, and expedient. GREAT CUSTOMER SERVICE!! You will be in and out of here ASAP! The staff were professional and helpful! Thanks Preach!!!

Preach helped me with much of my landscaping/ rock and masonry needs. They were very polite,…read moreprofessional, and responsive. Don, the manager, went above and beyond to really help me out in a time of need and I couldn't ask for better service! Definitely would recommend this business.

Great design and materials shop for flooring and backsplash materials! They manufacture many of…read moretheir own products. They will sell directly to the public, but not at the same low prices their contractor customers get. Ask for their "preferred contractor" list if you need an installer. They have 2 design consultants on hand and my wife and I found them to be very helpful and friendly in planning our backsplash design. We went home with several samples and ended up having our installer purchase our materials there. The store has a pretty good selection of products on display, but isn't as big as a few of the other design shops out there, thus the 4 star rating. Still, would highly recommend UBC.

I was recommended to this store by my contractor during an extensive remodel and addition of our…read moreScottsdale home. When I arrived, the female front desk staff were friendly and helpful. I found a large 10 ft. iron front entry door at a 'steal' of a price. My sales rep (Carla) was there to answer all of my questions. Since the door was a floor model, I had a few things I needed to know before I purchased the iron door. Question #1- Was the door complete? Answer- YES Question #2- Was there any damage or was anything missing? Anything I needed to know? Answer-NO Questions #3-Was there a deadbolt and keys with the door? Answer- Yes Carla mentioned that there were a few 'nicks' in the iron painted finish and would send the door out with touch up paint kit. I purchased the door on a Thursday and mentioned that my contractor had an iron door specialist to install it. "Oh no...." Carla said, "You should use our door installer. If anything happens, we guarantee the work." So, I agreed to use Unique building Concepts door installer. He was to install the door the following Monday. When he arrived with the door, it was missing the deadbolt & keys, the bottom sweep and the touch up paint kit. I immediately called Unique and asked to speak to Carla. She was busy and I was on hold for quite some time before she finally picked up. She told me that the door installer picked up the door too early and they could not get the door ready for me in time. (5 days after purchase wasnt enough time?? But she blamed the installer) Carla told me that I could get a sweep fairly cheep and the deadbolt wasnt too expensive either so not to worry! She promised to mail the touch up paint. Wow! I thought....thats a bunch of crap! I was told the door was complete! Now your telling me to run out and take care of this stuff myself? I mentioned to Carla that she was my sales person and she told me that the door was intact. She then told me that the owner wasnt going to help me because "I got such a good deal on the door" and her hands were tied. Well, after installation, my contractor came over to inspect the door. The 10 ft door had half of its mounting brackets hack-sawed off by their professional door installer!The brackets were left lying on the ground on my front porch area. He said the door was not safe to have installed that way and we all scratched our heads wondering why he removed half of the brackets? Again, I called Unique building to speak with Carla but this time she would not take my calls. In fact, I had to call several times, over several days to get her to speak with me. (She never once called me back after I left messages and again blamed someone else in the office for this error.) When I told her about the poor installation job and how my contractor said it isnt installed safely and would not pass permits or codes, she basically said... "Well, youll have to talk to the installer. He said its just fine, so thats between you and him!" What happened to my guarantee with using their installer??! Well, their installer refused to do anything different, so I had to hire a new door guy to weld the brackets back on and re-install the door. After the new installer put the deabolt on, he informed me that the door did not line up with the jam. Hence the reason no deadbolt was on the door to begin with. So, my new guy had to re-drill the jam as well. Bottom line, they sold faulty products under false pretense and lied about everything. To make matters worse, the owners of this business thinks it is all fine and dandy to run his business this way! My contractor actually cancelled his account with Unique after this shady dealing because he was so appalled at their behavior. Bad, Bad, Bad Customer Service. They were the biggest nightmare of my building and remodel!!

I was in a huge bind. A pallet of sod arrived and my old gardener got flakey on me and couldn't…read morecomplete the job committed to. I fired him as this was not his first screw up. Josue showed up the very next morning and laid down the sod. I will be hiring him as our regular landscaping guy. He's professional and good at what he does.

I cannot recommend Josue and J & J Landscaping highly enough! I was in desperate need of help with…read moreweed maintenance for my entire front and back yard. After putting out a project request, I heard from Josue not too long after. He was kind, professional, and very easy to work with. I was able to get an estimate established the very same day that we spoke and an offer for service within a few days. On the day of service, Josue arrived early and got the job done, plus more, in a little over an hour! I was extremely impressed with the quality of work done in such little time. The price quoted for the services we received was excellent! So many places will try and overcharge to take advantage of you, but I didn't feel that way with Josue at all. Overall, very happy with the services received and will be a repeat, and hopefully lifelong customer. I highly recommend him for someone who is honest, affordable, and more than capable of doing a job well done. Thank you!!!!