Tanya B.

What can I say about Paradise Stream?? This is our second at this location. The was not good. My husband got sick. I thought that I had to call the ambulance for my husband. Because he had something in his throat and chest. He had to drink water and a ginger ale soda to clear out what was going on in his chest. He had seafood soup and We think the soup was old. They had the same menu all week. And the food made him sick. Then the next day I got sick. The food wasn't fresh at all. What crazy it was only 17 couple at the resort. When we came home my husband had the flu and was admitted in the hospital and I had a cold. I couldn't go to work. The room was nice but the door had a big under it. I had to put a towel behind the bottom of the door so the cold air won't come in our room. They need to put more drains in the bathroom floor. Because when we took our shower the water was all over the floor. We had to use the towels that we had to mop up the water. They only gave us two bath towels, two face clothes and one bath floor towel. No pool and No Jacuzzi towels. What do they think when you get in and out the pool and the jacuzzi. How would you dry yourself off??? So me and my husband went to spooners and picked up some towels from the pool area. Everything was in walking distance. But it was so cold that we jump in the car to drive every where. The gift shop has a little of everything. When booking a room you have an option of just the room with breakfast or dinner. Or just the room and eat of the resort. They have on restaurant on the resort put its bar food like pizza, wings, burgers, nachos and tater tots. They have two bowling lanes, two pool tables, and other games, to play and also miniature golf. They have couples games that you can play and win a necklace trophy. The grounds are lovely all year around. A great place to relax. They have live music every night. Some of the rooms and different areas need up grades. Please be mindful of the food that you are serving the guest. One thing that I did forget that was very gross. Was the manager came out of nowhere with no gloves?No sanitize. Ask on his hands to stir the food for please. After that no one wanted any food. They probably had a lot of food left over. Then that wasn't all he did when it was dinner time.He was helping serve in the dinner cause it was a little busy. He touched somebody's ribs on their plate. The manager shouldn't touched the food. No gloves or nothing on his hands. He might have been doing this for a while.And no one paid attention. But he needs to stop because people can get people can get sick.

Alex N.

What a great time my woman and I had here at Paradise Stream. We had a bit of a late check-in due to a storm that passed by that knocked out the power, but they had it up and running quickly. Prior to that, we arrived early, got ourselves signed in and acquainted with the resort. The check-in was at 3:30 pm so we hung out in the pool, The hot tub, walked around for a bit and played some pool. We ate dinner that you need to have a reservation to have. The food was really good. Both breakfast and dinner. The lamb shank was fall off the bone literally. The rooms were clean and comfy. Alot todo at Paradise Stream. Come and enjoy some very well-deserved time with your significant other.

Jane J.

2 stars for retro vibe. -100 stars for service. Front desk checkin was a chaotic mess. Reports of bugs in rooms on the phone coming in as we tried to get our key. Save yourself $10 and buy the same wax log at Walmart for $3 only 5 min away. The gift shop personnel was the least friendly cashier we've met in a long time. Zero assistance. No one is going to cordially invite you or even tell you about QR code flyer events posted only for certain days/times so read everything or you'll miss out like on haunted trail Fridays. They say not to reserve your meal times at reservation but at checkin they were filled up so you can't even eat when you want to. Our 2 story champagne suite filled with smoke with the flue open. NO CARBON MONOXIDE DETECTOR and only 1 window in entire 1k sf. We had to leave the door open for 4 hours to breathe. May have something to do with the 5" HOLE of the internal brick of our fireplace. The AC works well thankfully because it was well over 80 upstairs when we arrived with temps outside in the 50s. The "stars" light in the ceiling of our champagne tub has a short so it was flashing like a strobe light - epileptics beware. The between room insulation does not - we heard moaning and music from an adjacent room until 2am. NOTE: No water pressure in suite 422. Unsure if it's the entire property or just this suite but it was DRIPPING out of the rain shower head to the point if you had the shower head angled at all there wasn't enough pressure to keep all holes dripping so only half would drip AT FULLY ON. Especially love they encourage you to drive a few hundred feet away to night activities, drink heavily and drive to your room. Definitely make sure you have uninsured driver insurance because the clientele here is pretty sus. Activities director aka CXO is spastic and not friendly old guy. Do not be 1 minute late or you can't play because "he's got another activity to get to" (next in an hour). The games didn't match the daily calendar, for example a couples game show with sweets was a billiards tournament lasting 10 minutes. Marshmallow golf for a free nights stay included completely melted marshmallows that stuck to the wedge so you couldn't even hit them to attempt the game. Want to play for fun additional marshmallows? Too bad - they're not here for your enjoyment. Overall, if you plan to stay in your suite - okay. If you plan to play outdoors, you'll have to grab gear from the gift shop requiring IDs to be left with them to borrow damaged old and broken equipment worth nothing, but still ok for kitschy. If you actually want to do activities beyond getting drunk and screwing, you may want to go elsewhere. Sad to see these treasured historical places dive so low. It was a memory to be made on a bucket list. Highly recommend staying in your room or avoiding staff. And if you have any curiosity, a black light would be fun to see what you might be exposed to in suite. Honestly would not stay here again if it was free. Maybe another location has friendlier staff and a better activities director.

Darren G.

Overall I prefer this location to Cove Haven as it has a lot more around it. Breakfast had nice variety and was really good. My main complaints are the bed is on wheels which makes no sense and even locking the bed did not stop it from moving fully. Our room had ants in it which was not wonderful and the pool area is not super clean. Also the cable does not work right and the wifi sucks. However, they have fun activities to do both on property and off. Most on property activities are included in the price. They also have fun stuff to do near by and some good restaurants. Overall a few complaints but I would likely do it again someday or maybe try Pocono Place as I haven't tried their third property yet

Shadarra A.

I really enjoyed this hidden gem. It was about a 3 hour drive away from baltimore but it was so worth it. I went during a week day and stayed overnight. It was in a nice quiet area. From the outside the room Didn't look that big but once you enter it was huge. The room had 3 floors. The room was clean and quiet. The hot tub was nice and spacious and by it being the shape of a glass made it even more special. The pool wasn't to deep but deep enough and big enough to move around. The sauna was pretty nice also. The room also had a massage table which was nice also. We even had free breakfast made to order. They had things to do on the campus but the room was so nice we didn't make it to the club. They have a club and a spa on site. You can even do the dinner if you don't want to Leave the resort. I'm definitely going to go back before the year is over. The receptionist was pretty nice also Jane.

Teresita D.

The one star I give for front desk allowing us to leave and attempt to salvage the few hours left of my birthday by finding a new hotel to stay at. After driving hours to what was suppose to be a surprise birthday celebration getaway, we were greeted by the... - Trash all on the grounds - broken up pavements - door that you have to kick in, in order to open - dirty shower - dirty towels - carpet stains that look like urine - dirty bed linen - beds with no fitted sheets - wood furniture with splintered wood - pool room that smells like mold and bleach - electrical wires that should not be exposed - and a warm greeting on the window (I can laugh at it now but believe me in the moment I was furious) I can't make this up so I decided to share pictures to give you a visual!

Dann M.

The first room they gave us had no heat, so they nicely upgraded our room. Unfortunately the pool water was cold and wouldn't heat up. Maintenance said it will take time. The water was still cold the next morning. We stayed only one night, so we couldn't enjoy the indoor pool. The location was nice and breakfast was good. We will give them another try some other time.

Vlane C.

Serious ant issues. 11/15/21 me and my wife visited for my birthday. We had the Garden of Eden Apple suite. We settled into the room and was so excited. Didn't notice anything the first night. When we woke up the next day, i noticed something crawling on me. I noticed an ant infestation over the top of the bed, at least 40-50 of them. The bed could come off from the wall, but they were already on the sheets and bed. The full colony was trooping in that area, enjoying their squatter stay for free. We complained at the front desk and they moved us to an ant free room. The pain was having to pack everything back up, then move to another room. No compensation from Paradise stream. The rest of the visit was fine. 5/15/2022 My wife's birthday. I treated her to the Champagne towers. We were in room 403. She was so excited. I video taped entering the room, going up stairs and into the bathroom. Again! Ant colony by the sink. About 15-20 around the bathroom sink area, enjoying their stay (see photos). The good thing is we didn't settle into room yet. We called the front desk, they told us to come back to main office so they could change our room. The older lady at the desk did this quick and was very courteous. Since i can't upload video here, Later, I tried to snap photos from the video. So it's hard to see all the ants. Now we are in room 407, new cards and i inspected the entire place like an health inspector. Didn't see any ant friends. 5-16-2022 at around 12:30pm, i get a phone call from the manager lady. I'm half asleep. Shes telling me on the phone i'm not suppose to be in this room. I can barely understand her. I told her i had ants in my other room 403 and i was transferred to this room yesterday, the older lady put me in here by the front desk. She repeated you were suppose to check out already. Finally after a bunch of going back and forth, i verified my name again. Then she said I wasn't in the computer. How is that possible? What kind of organization is this? Then she apologizes, then i go back to sleep. BUT WAIT! IT GETS WORST! We are about to leave the room to head to dinner, i forgot my cell phone in the room. We try both keys and none of them worked. Obviously the manager deactivated the card keys since i wasnt suppose to be in the room. Didn't bother to reactivate the same keys, because she assumed i was someone else. Bad organization, bad communications, bad updating customer information, plus bad training for staff of not having correct in room. So i had to wait for a maintenance guy, didn't take long, just 5 minutes. He opened the door, so i could get my phone. Then i had to go back to the front desk, where older lady (forgot her name), was upset at the manager. She went on and on, that she put our correct information in the computer for that room. I don't know what to believe. So we have new keys to the room. WHITE POWDER STUFF FALLING FROM CEILING IN LIVING ROOM (SEE PHOTOS) 5-16-22 in the evening. We are using the pool in the room. Guess what we see? More ANTS!! They are back, but this time just the scout ants are here (I studied ants for my house and business. Learned how they send out scouts for food, then leave an invisible trail for the colony to follow so everyone can bring food back to the queen). So these ants were around the outside of the pool, looking for food. About 10-15 of them maybe. They were just running around looking for anything. We just squished them with our fingers (like aliens would do to humans one day), and splashed water on the rest. Wife left a small piece of hot ghost pepper nacho chip for them. We told the front desk later, and they offered to move us, but, We just stayed put. PARADISE STREAM NEED TO FIRE THEIR PEST CONTROL COMPANY OR CONTRACTOR. Whoever is doing their pest control is using out dated methods from the 1970s and 1980s. Spraying on the floors of rooms isn't the way to do things anymore, that's primitive! Thats what the lady at the front desk told me they could do. I don't want that in my lungs. Why would you spray something with all those chemicals that will hurt the guest more than the ant? There are smarter ways to deal with ants, i figured out the secrets. "GETTING RID OF ANTS FOR DUMMIES" 3 steps (I would do this for them if they were paying me). FIRST you setup a 6-8 feet ant spray perimeter around each hotel room block. You take out the ant colony outside of the 4 room apartments. This stuff on amazon can help with that: "Amdro Ant Block Home Perimeter Ant Bait, 1LB" SECOND set up these traps outside the apartments and in the area under the room (maintenance area): "Terro 1806 Outdoor Liquid Ant Baits" Search on amazon. THIRD Set up these indoor ant traps in places in the room guest can't see: "TERRO T300B Liquid Ant Killer, 12

Danielle J.

This resort is good!! Bonnie was soo excellent and soo accommodating. She (Bonnie) made me and my husband first visit here very special. We stayed in the Champagne tower and the room was ok. First and foremost: the room have plumbing issues, they need to fix the bathroom ceiling, and the pool and the jacuzzi was not cleaned!! Besides all those other problems the room was very romantic

Samantha T.

The property is seriously dated, half of the activities are out of order, the bartender hates her job, and the hot water doesn't work. One of the MAIN things we chose this property for was the in room tub. How disappointing when we attempted to use it and the water was ice cold. Of course that meant we couldn't shower either which was even worse. We called the desk and the man working the front desk was obviously annoyed by our concern. They sent someone out an hour later and then called us an hour after that to let us know it was broken. Well duh. Also they called us to inform us well after 12AM.. Breakfast was rotten, and they were out of half of what they needed. Their customer service is a JOKE too. We've been trying to contact them for weeks regarding our stay in October but we continually get voicemails and promises to "get back to us" with nothing in return. Also in attempts to call the resort I found that their phones go "out of service" pretty often. What a waste of almost $1000 for 2 nights in a glorified motel. Not exactly the most ideal romantic experience. I waited to make this review until we had given it enough time and I can't believe that they have yet to give us any response.

Joshua W.

I really, really wanted to like this place. I really did. My fiancee and I booked the Diana's Oasis room for a night, which is the second tier below the champagne rooms. It wasn't an inexpensive booking: by the time we paid all the various fees and such, we could have stayed a week in a more modest hotel. I'm going to mention the price because the problems with the room are exacerbated by the pricing. If you order a medium rare steak at the Awful Waffle, and it comes out well done, you shrug, eat it, and move on with your life; if you order medium rare at Chez Fancy Pants and it comes out medium well, it matters. On first impression, the room looked like a lot of fun, and nice. There's a small foyer, with the bathroom off of it. The bathroom sports a good sized walk-in shower, with multiple shower heads. The bedroom has a heart shaped jacuzzi, a round bed, a couple of chairs, and behind it, the "pool" room. The room is a little 70's tacky, but ... hey, we knew that going in, and that was part of the fun. The problem is... it doesn't look like anything has been touched up since 1974. On closer look, several of the sconces were broken and cracked, or missing chips. The furniture all had scratches, chips, dents, and such on it. Lightbulbs were burnt out and hadn't been replaced. The mirrors all had large black spots on them, and in one place, the mirror had been hastily repaired using duct tape! Yowch: for the price, they can keep up with the repairs on the place. Cleanliness was similarly lax -- it looked "clean enough," but a better look around showed footprints in the pool area, smudges and grease on a chair (given the atmosphere of the hotel, you know what that was from), etc. Worse, I woke up late at night to use the restroom, and discovered a large roach in the bathroom. YUCK! Given the atmosphere of the place, as a "couple's retreat," it really makes me wonder just what other things weren't cleaned and how they may have been used... :-X Having spent the day hiking, our first stop was the shower. One of the three shower heads was poorly attached and fell out of its holder, spraying water everywhere. Okay, that was actually pretty funny. There was a little tiny bath mat, which didn't serve to keep the floors dry under the best of circumstances, and definitely not then. The jets in the hot tub were poor, as well, and a couple of them barely put out any water (some were fine, some just didn't work well). The indoor swimming pool, by the way, is about 5-feet deep, maybe 3' wide, and 7' long (I'm guestimating, I didn't measure). Its more of a soaking pool than a swimming pool. The ladder wasn't well attached, rather rickety, and had a large wire obvious underneath it. Perhaps the most frustrating part was the way the room's shape effected the air conditioner. The foyer area bottlenecks with the bathroom into the main room. The AC is in the foyer - and you can set it at 60° if you want, and still have the rest of the room be hot, muggy, and uncomfortable: its hard for the cool air to get out of the foyer. This is especially true if you've used the pool or hot tub, or ... well, let's just say "used the bed." The round bed's novelty quickly wore off when it came time to sleep: I'm just 5'9, but even at the very centre, my feet stuck over. Also, one final word of warning. If you've seen their marketing materials, and are expecting to see anyone like the models in the ads, forget about it. I'm in my 30s, my fiancee in her 20s, and if you add our age together, you'll still be below the average age of the guests at the hotel: like the furniture, it seems like they've been there since the 70s.

Jase L.

We will come back, Donna was amazing and so friendly and sweet. Lynnda (might have spelled it wrong was funny, sweet and an amazing greeter and loudgie was an amazing waitress and a sweet heart. Cons some of the activities they listed were not there and should be removed from the list 2. Outside activities need to be updated but we're fun. 3. Property is older which I understand some of the things but times and all should be replaced outside. 4. Poconos palace game room is amazing hope this place updates theirs. 5. The rooms need to be re painted and the crack and crevices inside should be fixed also. That is how pest get in. 6. The AC needs updated the rooms are warm the AC did nothing. PROs 1. Relaxing 2. Wooden location is awesome. We saw deer up close which they were nice deer. 3. Plenty of great views 4. The whole staff is so friendly and top notch. 5. We enjoyed our room and know it is a older place so nothing terrible about our room. 6. Breakfast and lunch was great 7. I like everything they offer is walking distance from where we were

Angela L.

I've never experienced anything like this before, never been to a romantic resort. This was an exciting experience. I stayed at the Lakeside suite which has a heart shaped Jacuzzi inside. Both the Jacuzzi and the view were amazing. The bed was very comfortable and had no stains surprisingly given what this establishment is all about LOL. Unfortunately, because of Covid, the lake activities were closed but there are many activities to play on the compound like mini golf, volleyball, and archery. But I think those things are better with multiple people not just a partner. During Covid time, you need a reservation for dinner and breakfast. Breakfast had a great selection it was very tasty. Dinner honestly wasn't as impressive. The service wasn't very good and the food was just ok. The cocktails were subpar, really tasted like syrup was used to make them. Also need a reservation for the spa. The spa is from a different company than the resort so I won't review them here but it's an option that you should call for ahead of time. Overall, I enjoy my getaway here.