Nate (owner and technician) did a great job. Had the fireplace working better than new in one hour…read more Recommended for service of a fireplace

I tried for three weeks to schedule a service on my grill. The never return calls and email…read moreinquiries to Crystal went unanswered. This company apparently does not value their customers.

Corey has rubs in all the right places!! All jokes aside, we…read morejust purchased a Traeger Woodridge Pro Elite from TSGS. When purchasing the delivery option they also include assembly. I don't know who else offers this service and I guess it doesn't matter because we are now customers for life!! We also purchased a Traeger Flatrock for Father's Day last year and they provided the same service. Their customer service is next level and I recommend anyone reading this review to feel the same way we do after your purchase here!! Thank you Corey and the Team for another awesome purchasing experience!!

We came to see some appliances for our outdoor kitchen and William help us chose what was best…read morequality and pricing Edit got promised a cover for a coyote grill that I purchased and there telling me it's in back order on there end and it's not in back order online just keep in mind they lie too make a sale but overall the appliances are nice looking and good quality

Great place for all your grilling/outdoor kitchen needs, including a nice selection of Akaushi…read morebeef. The staff is very friendly and helpful. It's great to have a store like this in the neighborhood!

The guys in the shop are super helpful and friendly We've had to have our Hot Rod replaced a couple…read moreof times and they've always gone above and beyond to help. The briskets that they sell in the shop are always fantastic. Also they're super knowledgeable when it comes to tips and recommendations.

Everyone we dealt with was great. We purchased a new fireplace door and we love it. Bill and Jesse…read morewere the installers and they were awesome to work with. They arrived on time and worked efficiently to complete the job quickly. We are very satisfied with the job and highly recommend The Fireplace and Patio Shop.

My fireplace was not staying lit for more than 5 minutes so I called Fireplace and Patio in Conroe…read moreto check it out. They gave me a 2 hour window for arrival and were a bit late but went right to work and diagnosed and fixed the problem. We have an old gas fireplace and to start it the front screen and a trim piece have to be removed. They offered to install a remote starter which they did. Now I can light it without removing the screen and it works like a charm. I'm sorry I don't recall their names but the two guys were very professional and friendly and I highly recommend this company if you need work done on your fireplace.

I have a Lone Star Grillz large IVS that I bought second hand about four months ago. To say that I…read morelove this thing is an understatement. Been using it almost every weekend--it holds temp like you wouldn't believe, and the huge capacity give you room for a huge cook--and tons of working space for smaller cooks. Mine is tricked out with about every option except the competition cart. 8" casters, side table, grab handles/towel racks on two sides, two large brass ball valves and one smaller one. I run it using an old BBQ Guru Cyber Q (though I'm jonesing for a Fireboard 2) and a Pit Bull fan. It uses about a pound of charcoal per hour, and the tuning plates are really helpful during long cooks. I've even called the folks at LSG with a couple of questions, and they were wonderfully helpful--kinda remarkable given that I bought used. Only complaint is the time it takes to get up to temp--usually an hour +. I strongly considered a Stumps or Assassin gravity fed smoker, but I'm *really* happy with the LSG. So much easier than the cheap-ass offsets I started with, and gets better results and is easier to clean than my old modded WSM 22".

I finally got my 30" Offset Cabinet Smoker that I had ordered back in March (it's now almost…read moreOctober). The web page said it could take between 10-18 weeks... not 6 months (25 weeks). I would have been less irritated at the wait if they would have just sent periodic messages letting me know that I wasn't forgotten. In fact, when I did call for the 3rd time, they said my order was finally started July 30th. WTF, why did they wait 4 months to even start building it?!? At one point, I thought maybe I was being scammed and almost cancelled my order. For the price I paid, LSG should have thrown in a few set of Ginsu knives or something. (-1 star) Then, when they finally did ship it, the 1st shipper called saying they couldn't deliver it. They said the crate was 1500lbs, and their lift was only rated to 1200lbs... and asked me if I had a folk lift!!! Sure, it's parked next to my CRV in the garage (not really). So a 2nd shipper had to "rescue" it. (-1 star) All that said... I set it into its final resting place, cleaned it off, and fired it up today. It's very solid and easy to work. The only issue I have is that the vent handle on the firebox. When they shipped it, they put it in the firebox (I went with the 1/2 thick... totally worth it!). When I tried to install the handle, the pre-drilled hole in the vent is just a fraction too small to slide the bolt through. But I can fix that. (5 stars)

I have been calling this place in Katy for the past two days and no one ever answered! I ended up…read moredriving all the way over there because it said they were open. When I arrived there definitely was a building full of material but locked doors. Rang the door bell and called and left a voicemail and no one ever called back. Why have a storefront if you are not available when customers need you!

What a great store. If you like grilling g, tailgating, or know someone who does then visit this…read morestore. Located in La Centerr on the CRHS side. It's funny, my wife and I love walking La Centerra but I just got done saying how all the stores and restaurants are boutique and not my thing and as we round the corner I see a store that specializes in BACKYARD GRILLING! This store has one product: the original Fire Disk and with it the store offers plenty of accessories. I encourage you to visit.

Thank goodness we have this wonderful store in our little town! The owners do their very best to…read morehelp each customer and really care about personal Customer Service!! They have a beautiful, clean showroom and plenty of parking. I'm so glad I can go here now for all my appliances and not some Corporate Store. I know the money I spend here stays in our community

Owners, sales employees and delivery personnel are not on the same page when it comes to Customer…read moreService. Miscommunication and inept statements led to a huge delivery debacle, e.g., not certified to install a "gas" stove, not able to install wall A/C units, scheduled delivery time was set for after lunch, arrival time at 5:00 p.m., and lastly, not able to deliver appliances to a 2nd story home. TOTAL waste of time! Spoke with one of the Owner's a few days later, he offered to install the wall A/C units himself and pay me for lost wages. He also stated that he would reiterate store policies to his employees. Too little, too late---Done!

Great place for getting wood for your big BBQ Cook Offs, home fire pits, fireplaces or just camp…read morewood. Terry and his brother Larry know everything you need to know about wood and also have plenty of cooking accessories fitted for your needs. Their prices are fair and their hospitality is priceless. We've been going there since the glory "Herbie" years and will never stop going. Great family owned business.

Great people friendly service Fair prices on their camp wood…read more I will be back for sure

Very helpful, quality pellet smoker good craftmanship. Coy took the time to explain features and…read moreusage no high-pressure sales pitch. I moved from the Yoder to P&S, 7 months ago and am very happy

It doesnt matter, these people think they know it all already. Pics explain review for me. Arrogant…read moreknow it all ,Texas attitude. Horribal craftsmanship. Cut corners all over the place. The real kicker, CEO had balls to tell me i had an "some ulterior motive." Go some place else , there are better choices out there,dont roll the dice with these clowns.

Very good place to get ideas and it's pricey. You CCNA take a loot at it, but I would recommend to…read moreshop around outside more.

Went here looking for outdoor furniture. There were 3 people at the desk who did not looking super…read morebusy and there were NO ONE in the store. We asked for some assistance and were not given any assistance, I don't know if they are just that snobby or just that lazy. The prices are EXTREMELY high with nothing remotely being what we liked. They had no selection of anything nice. When we did find something we wanted to know the price, the woman STILL did not want to help us. We left there and will go to Chair King to get the outdoor furniture. Chair King is much more helpful, prices are better, willing to assist you, better selection, and nonjudgmental. I would never recommend Patio 1 Outdoor Furniture as they don't want to assist anyone and don't seem to care about you.