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    At Home

    2.6 (90 reviews)
    Open 9:00 am - 10:00 pm
    Updated 1 month ago

    At Home Photos

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    Roni B.

    Love this place! Customer service on the floor was kinda meh! This time around. Usually it's exceptional! Always new stuff. Seems like their getting ready for Halloween.

    Katt G.

    This is my neighborhood At Home store. It's convenient for me and I can spend hours in this store. I often visit the one in Richmond too because I've found the inventory is different at each store. This location is located right off north side of Katy freeway feeder/service drive. It has a super huge parking lot, so no worries finding a parking space ever. The inventory had some slow points during pandemic, but so much better now. I love all of the themed home decor. Like right now you'll find various coastal decor, farmhouse and they recently got in quite a few cute gnomes for garden. Now the line. The line is often long and seems there's never enough cashiers. Especially during the weekend! Be prepared to find something to do to pass time if you happen to get stuck in the line.

    The place is huge!
    Diane K.

    This is a LOVE-HATE relationship! The love: First of all, I love the selection here. They seem to have everything, and at decent prices. I can just browse and browse...mirrors, paintings, furniture, art, outdoor items, decor, rugs, greenery, etc etc. Prices: very reasonable. The hate: we were looking for an item we couldn't find anywhere, and FOUND It here on their website. We then drive 20 minutes to the store to get the item, and couldn't find it. So, I ask an employee where it is in the store, and I am told that they don't have that type of inventory system. What???? This is 2018 and a store employee can't find something, even if I have a SKU number from their website. Not believing this, I ask another employee, and I am told the same thing. Somebody in corporate needs to make some major upgrades.

    Melissa G.

    I never saw this many people at this store before except maybe at Christmas time. They have just reopened and while the layout may have changed, the items they sell are the same. They already have their Christmas decorations out as well as Halloween. And while it is a tad cleaner and there's no water falling from holes in the ceiling, I did step in some gum that a shopper was just too trashy to pick up after it fell out of their mouth. Sometimes it isn't the store's fault. They need to hire more people. Apparently the new face is making everyone want to shop here. The carts are scattered throughout the parking lot with only one guy assigned to bring them in. The biggest positive change, other than the inside no longer feeling like a haunted house, is the parking lot. It's nice, new blacktop with 2 entrances on the feeder road rather than the older gravely cement with pot holes that could devour a small child. So congrats At Home, you look much nicer and maybe it will stay that way when the "new" wears off.

    At Home - wrong advertised price!

    The At Home @ 19420 Katy Freeway has a section of their rugs improperly advertised for cheaper (5x7) than they are when you get to the register. When questioning the manager, Ralph, stated yes they are mislabeled and yes the advertised pricing is incorrect but your price is the higher price. While explaining and showing a picture of the rug to be purchased, Ralph interjected to ask rudely " what is it that you want?" my wife said "we don't anything" and handed the rug back. Mistakes happen, but don't admit I am right and then rudely treat me like I am not there to pay you for a product. Customers aren't always right, but neither are managers, such as, Ralph. Very unprofessional and poorly handled.

    Two stalls broken,  others were filthy, urinals were nasty, sinks were disgusting and the door had brown liquid leaking from the handle.
    DeWayne R.

    It's a bargain shopper's dream, that's for sure. I mean, it's the rebirth of Garden Pottery, so I give it at least 4 stars for that. On this visit though, they failed to impress me with aisles that weren't clear, I don't recall seeing a store rep on the floor, and the most horrible restroom I've ever encountered (see pic). They're having a Closing Soon Sale, but plan to reopen in Fall of 2017. I hope that they gut the building and hire people who care a little bit more.

    Store was VERY organized an clean. It was a pleasure to shop!

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    3 years ago

    What an awesome store. Such good prices on RH furniture. Definitely will be back to purchase more items

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    7 years ago

    I had never been to at home before and I was amazed at how big and organized the store was. They had everything I could have imagined.

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    Page 1 of 3

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    Review Highlights - At Home

    This Garden Ridge does not contain any of the hobby or craft like things seen at other Garden Ridges.

    Mentioned in 14 reviews

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