Best chicken sandwich in Rochester. They are opening a new restaurant in Penfield, so excited!…read more I take my grandkids there too they love the fries! Service was fast and efficient, staff is friendly even when they are overwhelmed.

Great food as always. The customer service is always stellar. Today I got a kids meal which…read moreincluded 5ct grilled nuggets, small Mac cheese, a vanilla cup and a soft drink for just under $10. I used the drive thru and g ad a quick drive thru. My order was exactly as ordered.

My second visit to Shake Shack. Both times, food and service were excellent! My first sandwich was…read morea single burger which was tasty and juicy. The size of a single patty is just right for my appetite and the topping were fresh. This time, I had their boneless rib sandwich. They serve it North Carolina style, topped with slaw, pickles, and a light BBQ sauce. Delicious, and a meal on its own. I ordered online both times and picked up inside. Service was very friendly, both from two young women, then by a middle aged man. The store was immaculately clean. Easy entry from the Clay Road side.

First time eating at a shake shake. It was a cool experience. I wasn't a fan of their fries, but my…read moreburger was phenomenal. I had the French soup burger and it was a solid choice. My friend had the regular burger, and was jealous of mine. I liked that they served wine, that different, and they are discreet about it. Their wine comes in cans, so you don't stand out. It was a fast food environment but XL. Their staff very helpful and friendly. You can order at the register or at a kiosk. If you order wine at the kiosk you need to flag an employee to check your id, and they enter a code. So if you are opting for beer or wine, I would suggest just going to the counter. The place was spotless, wasn't too crowded for its location, and so didn't feel like the wait was long. After you order, you have a seat and they bring you the food. Next time I will try a shake.

I tried this place out. I ended up getting what my coworkers referred to as a garbage plate. Two…read morechicken fingers on a bed of french fries and mac salad, topped with homemade meat sauce, onions, and Magnetic Sauce. It was good. A lot of food. Nothing super special to be honest. I also got a side of Cole always which was solid, but the cajon corn with no bacon was watered down and did not have much flavor to it The gal who took my order was very helpful though.

The chicken is awesome I got the 585 gluten free chicken tenders and fries with coleslaw and the…read moreportions are huge and the food was awesome! I have ceilac disease and had no issues eating here! Definitely going back!!!

Very kind and friendly server，help me heat my burger.Very nice！the food there so popular.read more

Yum! I saw a TikTok review of this restaurant so I had to try it for myself. The Peruvian chicken…read moreis delicious and very moist. The French fries too were delicious and ample. Mac and cheese rounded out the sides and I would order it again. We also ordered the fried chicken sandwich that needed not sauce or condiments. It's served on a delicious bun with pickles, lettuce and tomatoes. Excellent sandwich. I will definitely return for another delicious meal. Place is very clean too and the staff pleasant.

Ok normally I wouldn't write a review over a 'normal' Taco Bell that I'm use too but I just moved…read moreto NY from CA, on the drive here Taco Bell was the cheapest to feed my family for the long road trip so we stopped at some in different states for it, as I drove away from ca the Taco Bell's got worse. I honestly thought Taco Bell's were all the same but trust me they AREN'T! So with that said I tried and tried a few different ones here looking for the same quality as in ca, with no luck until this one! It wasn't perfect but the closest thing I got to ca. The food here doesn't even compare to the food in ca, not even Taco Bell. All the other Taco Bell's here don't know how to even warm up a tortilla or cook the beans, it's so disgusting everywhere else but this one knew how to , which I'm happy I found a good Taco Bell finally!!

Okay so this is the craziest thing I've ever found in my food.. I'm so shocked and upset especially…read morebeing pregnant, I need to be very careful with what I'm consuming. I know Taco Bell isn't the healthiest option but after a long day at work and it being so close, it's normally just my go to at night. I got my favorite thing on the menu, a chicken quesadilla because well.. I felt like that was the safest option on the menu. Sadly, my Taco Bell days are over and my desire for those quesadillas will forever be gone. I seriously don't know what this is but from what it looks like and the help of google lense, it's either a caterpillar or the most terrifying option.. BAT DROPPINGS. I will never eat at Taco Bell again and despite the many allegations of stomach pains from this chain, it's this experience that will forever turn my head away in disgust. Adios.

I don't know why I come to this location Always screw ups,…read morestaff is a meh Go elsewhere The end

Pulling into the drive thru at 7:45 I was met with very angry customers yelling at the intercom…read moreasking "is anyone even working tonight?" Multiple cars either reversed out or drove around the side to get out due to long waits without responses from the intercom. The car in front of me and myself waited at the intercom to no avail. We ended up driving to the window. Upon arrival to the window, the employee was sitting there on his cell phone while his kitchen could've used some assistance. Waited another chunk of time before my food to come out and the man in the window didn't even have drinks ready for the upcoming vehicles/orders. I was there for close to 30 minutes before receiving my order. This was my second time at this location, looking to get food in a pinch using a mobile order. Both times the waits were horrendous.... Food was decent.

I game specifically for the ice cream, and got the Hot Fudge on a warm day…read more Delicious!!! I went by the Drive Thru way. Easy way to get an ice cream and satisfy the cravings.

Every time I come it's at least a 30min wait in the drive thru. They often forget condiments,…read moredrinks, or other item. At that point it's not worth going back to wait longer. There is no apology or explanation for wait. At least the food is usually hot.

I didn't realize they also had food here, and when I saw they even had plant based chicken,  I had…read moreto try it!!! I got a BBQ "chicken" wrap. It was ok, but it just had so much sauce on it! I tried to see what the chicken looked like, but I couldn't even find it. It just had so much sauce! It was ok, but I'd ask for much less sauce next time, or order a different wrap, which is probably what I'll do.  The pesto grilled cheese was very good.  I ate half the wrap and half the grilled cheese, and that was all I ate. It's definitely decent portions.  I drank the smoothie as I ran errands and drove home.  It was also a very decent size.  I got the Bahama Mama. I was hoping it would taste kind of like a Hummingbird you can get in Jamaica, but it didn't.  I really couldn't taste the white chocolate, so I think I'd just get a regular fruit smoothie next time. It was still good though.  There's a new location coming to Webster, which I'm sure I'll be able to come to more.  It literally took me over 20 minutes to get here from Jefferson Road. This plaza and that intersection are very busy. I will be back though, and plan to try more of the plant based chicken.

Came back for a 2nd time in a week and tried the Detox smoothie. Its so refreshing on a hot day…read moreand a healthy treat! Service was fast and it was pretty busy there at 1230pm. The inside was casual and clean.

This was my first Sonic meal, a late lunch. I had seen lots of commercials where the Smasher looked…read moregood so I got a two patty combo with Tater Tots. The sandwich was tasty and juicy, cooked to order with plenty of fresh condiments. Tots were hot and crispy. Service was friendly. I will probably try the app next time to see if that decreases the wait time although at the drive thru you are dependent on the cars ahead. It will be interesting seeing how the car hops handle summer orders.

It's as if both the Sonics in Rochester are teaching a class on how not to run a business. Dinning…read moreroom doors, always locked car hops are always closed and if you go through the drive thru they tell you to place a mobile order. Yesterday I placed a mobile order and was told they were no longer selling milkshakes at 10:30pm. Yet they let me order it on the app and did not refund me. The signs on the front of the store contradict each say 1 says open till midnight the other says open till 1am. Neither is accurate as they actually are closed well before this. Going here is a mistake. I like Sonic but whoever owns the 2 locations in Rochester clearly doesn't know how to run a restaurant. The Irondequoit location is exactly the same. I've gone in other cities and it's great, car hops work and you're served on roller skates it's an actual experience.