Ordered their new pan pizza and it was a huge hit. Saw that Papa John's was running a promotion on a new release. We had not had a good pan pizza in a while so I ordered a large cheese pie. Service was very easy. I ordered online and they told me when it would be ready. I got there a couple of minutes early and they had me boxed up and ready to go very quickly. The store was clean and the workers, friendly and efficient. The pizza was incredible. Loved the crunch and yet soft texture of the crust. Undercarriage was perfectly done and the cheese had a beautiful melt to it. Great food and great service! read more

This location is stunningly amazing! Not only was the pizza made with the care and understanding of what a pizza lover wants, but the customer service is top notch! There was a mistake with our wings, my girlfriend doesn't do bone in or spicy, and that is what I ordered for myself. The flavors we ordered were flipped, when I called the woman I talked to was not only empathetic to the situation, but made it right by sending a new set of wings quickly, on a much busier than usual night. A+ to the team working this Friday night. I will be ordering from here again! read more

This establishment should be put out of business. Inflated initial product pricing with the offer of deep discounts is nothing more than predatory illusion. Apparently the owners hope people are stupid enough to fall into this pizza Ponzi scheme. Shame on you! read more

The customer service and management of this Papa Johns is terrible. On Friday we ordered pizza with 4 hours notice. When we went to pick it up, they had given our order to someone else. We understand mistakes like these can happen. We came back in 20 mins to pick it up. We called today, Halloween, at noon. I asked to order two pizzas and asked one to be comped given the issue on Friday. The manager agreed and said they working be ready at 5 like we requested. I showed up at 5:10 and they had no record of my order. The ladies at the front refused to do anything other than say "you have to talk to the manager," but per the ladies at the front, the manager was in the back on the phone taking orders. After 20 mins, I asked for a full refund from Friday which they gave, and left. I won't be returning. You have 1,000 other pizza options in Maple Valley. Use them. read more

Holy Mushrooms! I can't even describe the amount of mushrooms I had to pick off their "fiesta chicken", where's the chicken?, I like mushrooms but not that much, we had to re organize our whole pizza.... read more

Papa Johns Pizza - Mushroom disaster - Pizza Near Me - Maple Valley, Washington

The food I received was substandard and under cooked. Cost $80 delivered. The dough was tough. So bland.

We've been ordering too much Papa Johns lately...whoops. Wanted to shout them out because every time we order either on the website or through door dash the pizzas arrive perfect, hot and correct. What more can you ask for from a pizza joint? Thanks PJ for keeping my family happy and fed. read more

We were very happy with our order today. Pizza's were hot and everything we ordered looked and tasted great. We had delivery and they were on time. Very courteous driver as well. Will definitely order from again and will recommend to family and friends. Thank you. read more

Ordered a pizza with extra cheese. There was almost no cheese at all. It was also burnt and cold. They took it off our bill, but that didn't change the fact that we didn't have anything to eat. I wasn't expecting something life changing, but I don't even think what we received could even be called Pizza. Just order Dominos. read more

Papa Johns Pizza - "Extra Cheese" - Pizza Near Me - Maple Valley, Washington

I ordered some wings and cheese sticks for delivery today. I was a few wings in when I noticed these fly eggs on a wing!! They refunded my order but from the size of the eggs these wings had to have been left out for a while. read more

Papa Johns Pizza - Not sure what these are... but not chicken. - Pizza Near Me - Maple Valley, Washington

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I'll be very frank, any pizza that can deliver using an app on my phone gets great ratings! When I first downloaded the app, I was excited! Delivery has just gotten easier and it was refreshing to find the app was completely straight forward and quick to adjust for customizations! What baffled me was how at check out, you could then track your delivery! The one concern I have is if you plan to order on a game day; DONT! They will be swamped and I feel terrible for the staff! The pizza is always hot, the ingredients don't seem cheapened, and honestly out of the brands in Maple Valley, I love the crust!!! Always ask for extra peppers, and that yummy garlic dipping sauce! I won't lie, even with their prices, the deals are totally worth it!!! If you're determined to avoid a wait, pick it up and be polite! I have immense compassion for anyone who works in the food delivery business! Things happen out of their control. Thanks Maple Valley Papa Johns for always rocking it!!! read more

The people here are hard workers, doing their best for the customer despite the hard times. Very friendly and passionate about their jobs. Pizza is a 7/10. If you go in, ask about the specials and there is almost always something they can do for you. read more

6 cheese tuscan pizza, light sauce, well done is all I have to say! The best! The hot wings are awesome and Papa John's Special is great too, delivery is super fast. I just have nothing bad to say here! Outstanding every time! Great selection on pizzas, wings, breads. Only thing not a big selection on salads. For 2 small speciality pizzas, hot wings and 2 pops, with delivery and a $3 tip it was $32. Use coupons if you want to spend less then that! FYI read more

Went to this location a couple weeks ago after we moved into our new house close by. We have gotten Papa John's in other places we've lived and usually consider it an ok pizza. Ordered a vegetarian and a pepperoni. We had a long day of unpacking and were just glad to have something to eat without having to cook. The vegetarian was good but the pepperoni was NOT. Took one bite and knew something was off. My husband thought I was being weird about it so he said he would eat it. He experienced the same thing. One bite and that was it! I think the pepperoni had gone bad! It really was terrible. Luckily my son was happy eating the vegetarian. We were so tired and it was late so we ended up just throwing the pepperoni one away instead of bothering complaining about it. What a waste of money though! Hopefully this was a one time occurrence but I think we will try another place for pizza next time! read more

The pizza is alright. It's a thick, sweet crust, but the pizza is made the way it's supposed to be and the delivery times are usually very good. Busy nights on the weekend seem to put them back quite a bit. Weird, since this is the concept behind the company. The store is clean for the most part, if there are no customers. The music is ridiculous. The employees just play whatever music they want at an obnoxious volume. There is no censor or anyone in the store that cares that this is supposed to be a family establishment. The employees are rude and impatient. Customer service only exists here in order to get the customer back out the door. There is not a sense of caring for the food that you are about to eat. The manager at this location doesn't seem to care for his employees read more

Ordered delivery here today, had to call around to a ton of different pizza places due to the area I was in no one delivered! Finally Heather from this location was so kind to make the delivery to this address. She called me back and made it work! Not a huge fan of Papa Johns but was thankful they were able to come out to us. Thank you! read more

Papa John's is a solid pizza chain. This location is no exception. The food is consistently delicious. Since first introduced to Papa John's I have been a fan because they have consistently good doe and they give you 2 perks! 1) garlic butter sauce & 2) peppers. Really this pizza is above average even though it doesnt cost that much, its those two little "perks" that make it great for me and those who share it with me. My favorite pizza from them, bar none, is the Chicken Bacon Ranch Pizza. I love their Cheese bread as well. Im sure the cheese bread adds 5 lbs every time I eat it, but it is worth the money. Im looking forward to trying their Buffalo Chicken Pizza. Take out only. Come Hungry read more

Honestly this is my favorite place in MV for a decent pie. It's relatively cheap with their specials. Plus, every time I go in or get it delivered they seem in a good mood! Seems like a great place to be in Maple Valley, I'd recommend to anyone!! read more

Ordered New pizza double cheese burger it's advertised as double portion of beef. I'm at home eating a large piece with no beef lol. Also ordered 8 garlic wings. One of the wings was only a little broken piece of a half wing. And they counted the little broken piece as a wing lol. I will never go back . I would never pay restaurant prices for food that's inferior to frozen. read more

Awesome pizza and awesome service!! Hubby and I came in and ordered an xl the works pizza square cut and cheesy sticks,he messed up and didn't square cut and remade the pizza and gave us the second free:-) the service was excellent!! read more

My dad went to pick up our order and returned to the house extremely irritated. When he entered the store, the girl behind the register just stood there and looked at him for about 20 seconds and walked away. A few minutes later a guy came forward and asked if he could help. When my dad told them the name on the order he was picking up, there was a lot of confusion about what was included in the order and what the price was. It seems like any time someone in my family orders from them, they have no idea what they're doing. I've also found that there's been a real decline in the quality of the food over the years. I would not recommend them to anyone at any time. read more

Came in bought a pizza they told me the wait was gonna be around 30 mins. No problem! came back in 30 mins..stood they're awkwardly wasn't greeted or asked if i needed anything by any of the staff. I literally see my order get put on the rack. I know its mine cause it had the wings. Finally Brian asks if I've paid yet after 25 minutes of standing there. I tell him no I've already paid. he turns around sees my order and says "sorry man didn't know you paid yet" Awful experience they weren't crazy busy if they were I would have gotten it I never write these kinds of reviews but this was just too bad. read more

Rude service and it's all dough hardly any toppings and barely any cheese. I don't know if it's just this location or all locations but after the service I received I will not be returning. I can't believe the people they hire to be the regional manager read more

Never had I had this much trouble . The driver did not have a pen , no biggie I got one and told him to keep it . Then he tells me to take my own pizza out of the warmer and proceeds to point at my soda he placed on the banister and said there's your soda and left . I tipped $ 5 for shitty service and you should see the pictures of my mutilated pizza and bacon cheese sticks . As if some one took the pizza and dropped it on its edge and mushed it together read more

3 stars cause its papa johns and they normally have pretty good pizza, but I literally live a 15 minute drive away and they won't deliver to my area (I don't drive). I know for a fact other papa johns locations drive further and have higher delivery volume than this store, that's ridiculous! read more

Fast and Consistent. It's not the greatest pizza in the world, but pretty decent. I like a little thinner crust and a kittle more cheese on my pizza, but different people have different likes and dislikes when it comes to pizza. They do run daily specials which are usually a good bargain. read more

Didn't seem very fresh. Tasted like a little Caesar. Won't go back tasted like crap!

Employees are friendly and polite. Would have been 5 stars but if I'm paying another three dollars for extra sauces they better make it in the box unlike my last two visits. read more

This place has horrible costumer service! I called because our food is cold. He doesn't even ask who I am nothing just no that came straight out of the oven and straight to you. Your telling me I am the only order and all day and it took 40 mins! Nice! I guess it time to go back to domino. at least the have better costumer service and better pizza read more

We were at a local bar that allows food to be delivered. We placed on order on my Papa John's app. After almost an hour I called to check the status. I was told it was in the car for delivery. 15 minutes later it still had not arrived. I called and again was told it was in the car. After all this, we finally received barely warm pizza. Who knows how long it was "in the car" During all of this, another table ordered Dominos. They received and ate their pizza before we received ours. I know who I will order from going forward. read more

Wow I'm beyond words for the way I was greeted by the wonderful staff here at papa John's. Not only was it vibrant and energetic but it very inviting and made me want to come back again for papas pizza read more

Forget the $5 carryout deal. The pizzas sit in the warmer too long, causing the cheese to harden and the sauce to dry out. The deal has also made them busier than they can deal with, making the quality suffer. Best to avoid until they can fix their production issues. read more

Pizza did not taste good at all. Nowhere near as good as Pizza Hut. They really skimp on the toppings as well. Will not be going back.

Decent pizza fir a decent price. Better than Papa Murphy's, for sure. It is no more expensive here and at least you don't have to cook it yourself and you get a smile from the staff. The cheese sticks are a favorite in my family. Stay away from the big cookie though. It is not so good. read more

Sitting at home with the flu, it only made sense to have a pizza delivered for my family since I couldn't cook. I placed the order from my phone entered in my debit card information and hit submit. I then received an email stating that my order had been placed. Thought I was all done. The pizza delivery guy showed up, he was very nice, and he told me that the order stated I had requested a cash, which I had not. I told him that I didn't have cash, but that I could get him a check or call the store. He called the store to see what he should do and I went ahead and called them to make the payment. Kim, is who I spoke with, and she was not very pleasant and seemed very agitated that this was taking place. Obviously something had gone wrong with the online ordering but it was out of my control. She did not need to be rude and I don't think I will be ordering pizza from there again. . read more

Flavorless dough with toppings so thin, you could call it a tortilla. Can't really say much other than the 45 minute delay for it on a Wednesday night was also ridiculous. read more

We ordered pizza and waited the busy hour and a half. Pizza showed up cold as ice. When calling the manager he agrued. My response I'm a retail manager you can't handle the business, put a hold on it until you get got up. $35 and we are reheating. Ugh read more

This location sure has gone downhill since it opened. Bottom line, the top manager is to blame for all the problems: bad customer service, poor consistency of product, long wait times, no organization. We've dealt with this manager a number of times and we are now done until/unless he is replaced. This guy cannot handle the responsibilities of running a business and is bringing the whole ship down with him. Acts like he's "all that and a bag of chips too". His personal feelings of importance as a manager is much more important that maintaining Papa John's quality of product and service. He's a total joke. Done with the Maple Valley, WA Papa John's until he is done. read more

Ordered pizza at 6pm was told it would be 30-45 min for delivery 7pm came and went Called at 715 and was told my order was not placed :-( Even though I gave them my debit card info And was confirmed my address Last time I order from that location read more

Worst pizza place in Maple Valley. You can place an order online and the " management" will change the pizza type,payment type and delivery address without even calling the associated order phone back. AVOID AT ALL COSTS! BANKING SECURITY RISK! read more