The service has always been fantastic. We are regulars and the crew remembers us and always treats us like royalty. The food is always hot and ready. It's a great location to stop in for lunch! read more

I ordered the chicken Alfredo for pickup from this Papa Gino's location. The service was great -- my food was ready fast, and the staff was super friendly and efficient. The pasta and chicken were decent -- not amazing, but solid if you're hungry and craving something quick. I did add extra Alfredo sauce, but unfortunately, it's a watery sauce that didn't really do its job. I also really enjoy melted cheese on my Alfredo, but they only had asiago -- which was more like a hard, shredded topping that didn't melt into the dish the way I like. The biggest letdown was the broccoli. It was so hard I didn't even eat it. Overall, not terrible, just okay. I might order it again if I'm really craving chicken Alfredo on the fly, but I wouldn't go out of my way for it. Also it's a papa Gino's chain restaurants have the same vibe when you walked in nothing out of the ordinary. Classic feel. read more

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I really wish I would have liked this, but it was such a let down. The pizza was okay, just edible, but nothing to write home about. The cheesy bread was also meh. Overall, there are probably better options for pizza in the area. read more

I lived in MA until my mid-40's, and Papa Gino's was a go-to. This location was a major go-to when I lived across the street in apartments and ate there every time I carried my laundry to the building next store, and ate while drying. LOL Papa Gino's is a solid performer. There are WAY better pizza places (Regina and Santarpio's, to name a few), but Papa Gino's delivers. I had a small pizza, and the price was good, the pie was tasty and hot, and the service was pretty awesome with some nice kids working the counter. I don't get back to MA as often as I'd like anymore, but hitting some of my favs like Papa Gino's, D'Angelos, Harry's, and a few others always takes me home again. With so many changes in our lives, it's nice to have some places change very little. Thanks Papa! read more

Great food and good atmosphere :great place and crew;service was phenomenal and the food is fantastic

My go-to pizza is the macaroni and cheese pizza it's awesome. And the best part of it is when I reheat it the next day in my toaster oven it's even better. I don't eat inside I usually get takeout so I can't comment on service or ambience. read more

Always fresh and delicious! Wonderful staff awesome service and old school ambiance! The staff here goes out of their way to serve you which is why we keep coming back! The Pizza Chefs are awesome not your typical run of the mill but delicious pies! read more

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I stopped by for a quick slice of pizza and as always this Papa Gino's never fails to deliver the staff is awesome food is always fresh big shout out to them read more

The food quality here is absolutely terrible. It didn't used to be like this, which is sad. I've come in to get carry out food and delivery for almost 10 years and I don't know what management needs to do or management possibly needs to change, but it's terrible. Whether we have gotten pizzas, subs, burgers, or chicken, it has been absolutely bottom of the barrel. Not to mention, they have probably some of the worst delivery drivers I've ever seen. If you give them specific directions, they don't follow them and this is something I have talked to management about several times and they don't seem to do anything about it. Also anytime that you're getting a burger for some reason it has a fish taste to it so I don't think they change out their grease that often which is disgusting. If this place is gonna continue to cut corners with the service and food quality, then they should just step down. This is not what we're coming here for or paying for. read more

In long time didn't went to there but We went very good delicious and team work there very nice

Papa Gino's... I want to like you, but the prices per slice and based on the other options in town, the only thing you really have going is mediocre slices to go that I don't have to wait long for. The decor and ambiance at this location is pretty bad. It has seen better days, but given it is tucked away in a pretty sub par strip mall, I don't think it will see better. Kids like the pizza, the cheese pizza is acceptable. Everything is fairly quick and very tame. Toppings are lackluster, honestly you are better off sometimes just getting a sub instead. That says a lot when you have pizza in your name. read more

Papa Gino's Pizzeria - Steak and Cheese with peppers and onion - Pizza Near Me - Westborough, Massachusetts

Papa Gino's for the win! We were so excited that we got to eat in. Since the crazy Covid restrictions, you can NOW eat in. We ordered a steak and cheese sub and a pizza. The staff was so friendly and welcoming us back. Made sure we wanted for nothing. Great food Amazing staff Thank you so much for making us welcome. read more

Papa Gino's Pizzeria - The Works Pizza - Pizza Near Me - Westborough, Massachusetts

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Best pizza place! Love the cheesy breadsticks! I moved out of state a few years ago and always make a point to stop in at least once every time that I am in the area. read more

Ian was refusing to help us the entire time and was giving us horrible service. After being instructed to help he still refused. Bad service 1/10 read more

I love papa gino's but there aren't any that deliver to me so I haven't had any in years. We drive by the plaza today and stopped in for a couple slices of cheese pizza. So good! And the employees were so nice. We then ordered a full pizza half cheese and half pepperoni. Amazing! And nostalgic. We'll be driving here for pickup from now on. Pizza and service is great. Curbside pickup was easy. read more

The pizza is great, we love the super veggie pizza. The level of service is excellent. The one time we had an issue the manager Mike went above and beyond to make it right. read more

No one has reviewed this yet? Well I guess I am the first. I like this place and would give it 5 stars if their were at least one healthy option. But I do love Papa Gino's Pizza. My family is from Westborough so I am there often. I could be mistaken but I do believe that this is the only pizza shop in-town that offers delivery. Amazing. read more

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I ordered a bunch of pizzas for my child's birthday party and the staff was super helpful and accommodating! I would definitely go back. Papa's is the best! read more

Mike took my order over the phone, wicked cool dude made ordering easy and not obnoxious, I bet when the food gets here it'll be fire too.

Consistently my favorite place to order pizza. I've never had a poor experience with their food and is simply just perfect.

Must have been near closing. I called in an order and they said 15 minutes. Arrived 15 minutes later and it wasn't in the oven yet. The staff was all over the place, the woman at the counter pushed a wrong button on the register and then swore. She apologized but now that I sitting here waiting for my pizza I can see that it's probably a regular occupancy. Hope the pizza is not as disappointing as the wait. read more

Great quality food and awesome employees! Definitely the best papa Gino's pizza I've ever had, highly recommend if you're in the area

Absolutely AWFUL cold food, wrong order and the price wasn't close to what I was told. Of course the charming "shift manager" just shrugged and said, "I guess it was a mistake" and did nothing else. Also, while this isn't Papa Gino's fault they have the misfortune of being in Westborough, who has decided to round up the meals tax to 7% therefore I shall not visit again here or any other Westborough eatery read more

Ordered a buffalo chicken mac and cheese pizza (one of their signature pizzas off the menu) and they send me a pizza without any chicken or buffalo on it, just mac and cheese. WTF? If it was a custom order I MIGHT understand, but how do you screw up a pizza that's on your actual menu? Waited 45 minutes so I'm gonna eat it anyway, but wow, what a mess. Used to go there all the time back in the day but this place has really gone downhill. I don't know why I even gave it a shot to be honest. read more

I usually order a fairly large amount of food to be delivered to the team here at work. I've had a few minor issues with the web site, but when I've called the store, they're always super friendly and helpful - and super quick to rectify any issues. (Thanks Heidi!) All of the specialty pizzas are excellent, and the catering menu salads work perfectly for folks who'd prefer something other than pizza. When ordering delivery, food arrives when scheduled, is piping hot, and I've never received the wrong stuff. As soon as the scent of fresh pizza starts to drift through the office, everyone is eager to stop working and make a mad dash for the conference room. Within minutes, an over-crowded conference room goes from noisy chaos to complete silence as everyone feasts on the wonderful Papa Gino's food stuffs. read more

Papa Ginos.. what the hell happened? I thought my experience the other week in a totally seperate location was just a fluke or an off night.. but my goodness. We get Papa Gino's from this location at work from time to time and its never been on time or overly impressive, food typically arriving cold. On the off chance I am craving Papa's pizza I go to the Milk street plaza location for pick up orders.. or at least I had. Each time I'd arrive there was NO ONE in the restaurant and no one to greet me,.. usually kids kinda akwardly standing around looking at their feet until a person with guilt or a shred of work ethic left in them shows up at the counter. Then and only then has the food been warm. Delivery experiences are usually quite delayed at lunch time and peak times like holidays. Today I've eaten my last Papa Ginos in a very long time... if not forever. I've always loved their sauce and classic pepperoni .. HOW do you screw that up? Arrives cold. Dough was consistent but under cooked. And almost immediately upsets the belly. Just blah.. ordering 2 slices of pizza plus a side salad and even with such little food, when finished looks like I barely touched it.. and had to RUN to the bathroom to avoid certain disaster... AGAIN. Papas used to be consistently good.. now Consistently disappointing. read more

This place deserves no stars. The food is terrible and the service is even worse. Ordered delivery and they messed up the order and refused to remedy the issue. They said that I had to go there and show the order. Then and only then would they give me the right order. So, no sympathy and they still want to inconvenience me. They are so many other better places. Will never order from here again. read more

The pizza here is what you expect from Papa Gino's. It's perfectly fine and usually arrives heart and with no more or less mistakes than any other franchise pizza chain. Prices are fair, the app is decent, and the delivery drivers are friendly. What else can you ask for? read more

If you decide to go to Papa Ginos, DON'T go to this one. We order out here from Honda down the street quite often. Not only do we order larger orders on Saturdays for the entire dealership, we also order here for just a few people during the week. We had an issue both today and yesterday with our orders. Today we placed an order for a few subs at 12:37 pm. It's now 2:46 pm and we still haven't received our order. We called to complain and the only thing the manager kept doing is blaming it on the weather and his abundance of orders today. If you can't handle your customer base, then hire more employees. Extremely disappointed and will never, ever order from them again! read more

One of the worst Papa Gino's in existence! The delivery service is awful. There seem to be only two good drivers that will bring you your crappy tasting food hot at least. The inside of the restaurant is an absolute joke as well. Came in there the other day with some friends to get some Pasta and of course what do I find but a big piece of plastic in my meal. My other two friends have gotten pizza and a burger and the burger tasted like it had bits of bone and grit in it while my friends pizza was soggy and disgusting. Definitely not coming back here ever again! read more

I love taking my 4yr old grandson for lunch to the Westboro location. Great staff great specils He just loves the claw machine and chicken wings. read more

Have been going here for over 30 years and so glad it is here. Pizza is great and always ready on time. Easy access off Rt 9 and near other shopping, so can grab lunch or dinner there with no fuss. Great value and great food! read more

I come here sometimes and order a slice, or some buffalo wings or bread sticks. The food is not bad. They just need to update the interior of the restaurant to 21st century. read more

Delivered to my hotel...was just what I was hoping for..crust was just right and delivery was really quick. Compared to another place I've tried, this one wins hands down!! read more

Worst place ever. Service is bad, slow, and they pretty much don't care about customer service. If you order online with a pickup time, don't expect it for that time. It will always be late, no matter how much time in advance you give time. I will not go there ever again. I guess dominos will be the kids New pizza place. read more

This place is just OK. There pizza is ok but there lobster roll which is almost 11+$ is just pathetic, very small, it even smells bad, not sure if I just got a bad one but I didnt even bother going back since the service is just poor. 2 stars for the pizza though. read more

We have been here a couple of times for lunch. Each time we've visited, it's been fairly busy. In spite of this, the line move quickly and our food has always been hot. The food is always consistent, especially for a chain. read more

Ordered delivery. Simple order. Pasta and meatballs, mozerella sticks, pizza with bacon and mushrooms. Pasta came without meatballs. Order was 20 min late. Mozerella sticks had no cheese inside and came with no sauce, bacon on pizza was burned and the bread that came with pasta looked like someone took a bite out of it. When I called to let them know the gentleman who answered was extremely rude, never apologized and said they had people they were training on the grill and would send out a new order them hung up before I could finish talking. read more

Slices only - if you get a full pie chances are it will be underdone and soggy. Ask for well done to get a normal pie dough. Makes no sense why their slices can be better than full pies. read more

Friendly service, and surprisingly flavorful pizza for a chain restaurant. Very good pizza at a value price.