After haggling about surprise fees and up charges, my furniture was broken upon arrival.

I moved from Texas to Mass in March, 2021. I found out that my cancer came back. I used Panther services not by choice but through Safebound Moving & Storage, which I thoroughly searched for on my first move and used. Trusting Safebound because my first move went smoothly. Finding out only after using Panther Moving & Storage, that Safebound doesn't move people anymore, they just contract out the services. Safebound deceived me into using Panther because they told me they contracted with them but it was still Safebound. All lies! Safebound never helped me. Panther Movers have Zero regard for the life possessions of others. If they see something they like, they steal it. They treat your property disrespectfully. A disgraceful act of vandalism and disparity! Most of my boxes were crushed. I filled each box to the point nothing would move and yet they were still able to destroy many items in these boxes just by their handling of them. Each Home Depot box I filled was numbered, named the room, and my last name. How they misplaced 10 boxes is beyond me. - They stole my 5-tier shoe rack. - Broke my Bugs Bunny collector clock, which I've had for over 30 years And was double wrapped. - Broke my solid wood stand up easel. These are about $250 - They never returned one garment box, which contained all my dress clothes. I have zero dress clothes now. - I'm still missing about 7 boxes of items. These items would be paintings, canvases, art supplies and more. I called them constantly the first two years. Spoke each time to a different woman who promised to get back to me and never did. I constantly left messages that weren't answered. They told me submit a claim, I used the company they gave me, that company said they don't handle panther. I submitted a complaint to BBB, still got nothing. So now when I pass away from cancer I'll wear shorts! Thanks... Hope you sleazy movers had a good time stealing half my life! Absolutely disgraceful! read more

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I had the harrowing experience of being extorted by Panthers Moving contracted out by Vantage Movers in Florida. My niece moved out of state. They doubled her quoted price, did not schedule a drop off day to her new apartment, showed up unannounced and demanded more money or they will take her possessions. On top of that, while trying to pay their extortion-- Zelle declined two of my payments. After talking to the bank--Turns out they are de-platformed on banking apps because they are being investigated by law enforcement! It's scary to think these criminals have her address. If you are looking for reliable, trustworthy, honest movers-- go elsewhere. Do not trust them with banking information or your children's addresses. They are such bad business owners that I was dragged into this for fear of my family member's safety. I'd rather trust my move to a Coyote from a drug cartel-- or Wylie Coyote for that matter--than these unorganized agents of chaos. No stars. Stay away as if your life depended on it. Edit: So Yelp reached out to me saying I would have legal ramifications if any of these facts are untrue. Thank you, I took a media law class in college. You cannot sue a private citizen for their opinions. Fact: I have electronic receipts showing my Zelle payments were declined. We have had phone conversations with the bank and with Zelle saying Panthers Moving IS UNDER INVESTIGATION. Fact: They showed up unannounced and pulled a doctor (my niece) out of work early because they just showed up at her doorstep for an unscheduled drop-off. There are work records at a hospital. Fact: They changed the method of payment options from accepting credit cards and checks to only taking CASH APP and Zelle (at the last minute). Fact: The Meriam Webster dictionary's definition of extortion is what occurred here. Opinion: Would you trust people being investigated for whatever reason with your possessions and your children's addresses? Opinion: Wylie Coyote and the Sinaloa Cartel are more trustworthy than these folks-- both have never extorted my niece (fact). FACT: Yelp needs to look at the Better Business Bureau reports on these crooks. Its the same playbook. Its a pattern. FACT: The business has reached out to us to offer us $200 to take down our reviews. Sounds like they have no leg to stand on. It makes me wonder if this is Yelp's play how trustworthy are the reviews here? Your product is public trust-- that's how you get more advertising dollars-- not shilling for crooks. Namaste read more

The people who loaded and unloaded were good, hard working people, however, I wouldn't call them professional. I believe some of them were just day laborers. That was the good news. The rest of the experience was bad. Company is virtually impossible to contact. Call the 800 number and you'll get a message something like, "no one is here" then a beep. They call back when they get time to call back which may be days later. They overcharged me based on someone's estimate of cubic ft. They said they would review and discuss with me. I never heard from them again. They promised 30 days free storage, then called me on a Sunday morning, seven days ahead of the target date, at 8AM saying they would deliver tomorrow at 8AM. As a result I was left with scrambling on Sunday to find a place to store my furniture. It was a very unsatisfactory experience. My advice: stay away, look elsewhere. They're just not any good at communicating and they don't seem to really care. It's like well we got the money, see ya. read more

These guys stolen over $20,000 worth items from me. The sad part about all of this I have picture of all of it when we first started. Sent a guy who did 12 years in prison to delivery my things to my new place. They lied about everything they do. My boxes were open on receiving my things. Alone with me not getting all the things that I had them move. These people will take your money and rob you at the same time. There is no accountability with this company. They have the right person on them now, I'm retired, and this is my only mission until this is completed. Now they have block me on their phones and their claims insurance doesn't work. DO NOT GO WITH THIS COMPANY, THEY WILL GIVE YOU ATTITUDE, STEAL FROM AND WON'T ANSWER THE PHONE ONCE THEY GET YOUR MONEY. *Notes you have to pay before they load your things and when you received your things. read more

DO NOT USE THEM! items broken, claim they have insurance, I used them 12/8/23 we are now in 2/29/24 and they have not returned a single phone call for me to make my claim!!! STAY AWAY FROM THESE PEOPLE!!! read more

i moved 2 weeks ago and still have not recieved my things! i was told 5-7 days for me to recieve it & i have not. im calling constantly nobody is answering the phone. maria the customer service rep answered the phone was rude & still could not give me a update on when i will recieve my items. worst company ever!!!!! i do not recommend i will have to take legal action if anything is missing or i do not recieve within (this was the review they said they would sue me for) update: i finally recieved my boyfriends furniture & clothes after 2 weeks furnitures have scratches and colognes are missing whatever you do use another company!!!!!!!! this is the worst moving experience ever! what a nightmare read more

The company charged an additional $600 on the day of the move for "packing" despite all of the packing being completed by me. They called the padded blankets they wrapped around the TV and monitor packing and upcharged. They of course brought a ton of paperwork for me to complete and then acted weirdly because I had to ask to use his pen to complete. He actually exclaimed "you'll have to give it back" and was offended when I said I know. On arrival to the destination they unloaded the truck. Were ready to leave without putting things like the recliner together. I had to ask and again the weird attitude...that's why we ask. After they left I began to discover all of the broken items. A tear in the arm of the recliner, the plug that was wrenched apart with the second piece missing. The mattress that was dirty because although I was charged it was not placed in the mattress protector.......I also discovered that he had taken my copies of the paperwork and when I called to ask where the plug for my recliner was and that I needed the receipt returned. He just said call the office and hung up. Btw the office phone I was given goes to a full voice-mail. At 62 I have moved more than 20 times. I traveled for work for over 15 years. I have made multiple cross country moves. Never has a move been this bungled and stressful. Note: I did not contract with this company. They were subcontracted by Trinity Van Lines. The office just called. They said they will make it right. Let's see. Received a second call from Jill in the office. She states that their policy is not to process claims or provide the paperwork I requested (which I think is illegal) because I posted a bad review. Does not sound like they want to make it right. read more

Panthers Moving & Storage - Movers Near Me

DO NOT USE THIS COMPANY!! They took 40 days to deliver my items, half of my things are missing and the things that were delivered were completely destroyed. They don't answer their phone and this company is a complete scam!!! I have no idea how they are even in business!!!!! Then they harassed me to sign a document that I received all my items!! They wouldn't leave my apartment!! I literally had to threaten to call the cops!!! I was legit scared. read more

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Why I didn't use Yelp in the first place to see the reviews beats me‍ Please run, run, run the other way! This company is horrible!! They are so unprofessional and find ways to nickel and dime you. Yes, I read the fine print but they don't have their own trucks, they hire bootleg people, and some of my things were left behind. Please so your research and cross this terrible company off the list...in red! read more

We hired Choice Moving to move us from TX to FL. They don't actually have trucks so they contract movers and I guess we got lucky with Panthers moving. We were originally quoted 303 ft^3 on the truck, plenty of space for our one bedroom apartment. They came to our apartment and were attempting to charge us over 50% above our original quote. They came up with a $200 fee for a long distance trek to account for the distance from our apartment to the elevator, totally fine, we understand but we could not come to terms with the $600-700 up-charge for the stuff we already had accounted for thoroughly with choice moving twice and with photos. After about one hour of negotiation, mostly on our part, we said we would leave our night stands and box spring behind, they said they would quote us at 360 ft^3 and nothing less which was still about $600 over our quote. Then our original movers, Choice moving came up with the compromise of loading the truck up to 303 ft^3, the original quote which would mean no up-charge except for the long distance fee, and whatever was left over would not go on the truck. We were ok with that because we knew everything would fit. After we presented that to Panthers movers, the mover literally just left our apartment and ditched us with no regard for our situation. Two things are clear: 1. they obviously wanted to up-charge from the beginning. 2. They were never planning on honoring the original quote. To be clear, we are not unreasonable, we would understand if they charged us 20-30% above our original quote, it is a quote after all but 50-60% is simply absurd and there's no reason for it. read more

We had so many missing items it's not even funny. And they use a third party to hold and deliver when moving cross country. In this case, when something goes missing, they don't even know who to hold accountable and everyone just denies responsibility in every way possible. I couldn't stop grieving for years after the loss of some valuables that I never imagined would go missing with our move because I carefully stored it among my other household goods. read more

They never are reachable. They charged double what was quoted. Stuff was broken and missing but they refuse to answer their phones which is a google number by the way. I would avoid at all cost. They also took over a month to deliver our stuff and threatened us to the point where we had to pay them the higher rate in cash or they would not release our items. read more

Unfortunate experience. This is a "shell" company who contracts out the labor. They will basically tell you anything and everything but mostly nothing at all. This is a scam in that they have these dudes (think Huntsville Prison let out on a day pass) who show up with NO NOTICE and start the threatening behavior right away. A LOT of extra fees including a bogus 30 day storage fee which is apparently a known scam with these people. My gut told me to run away but I was in a situation where I had to move from where I was. This was almost a physical altercation and police matter but they loaded my stuff. Almost TWO MONTHS later it shows up in my new city at 10:00 at night! The boxes are mostly crushed and I remain heartbroken. DO NOT USE this company. read more

DO NOT HIRE THEM!!!! They showed up as scheduled but there was already a load on the truck. So 12 hours later (that's right 12 HOURS) there wasn't enough room for all our items and we wound up giving away some of our belongings to neighbors as we had to be out of the house. Two weeks later when our items arrived at our new residence many things were broken or missing. We're out thousands of dollars. When we call to complain they refer us to the claims center. Once we complete the process they offer us $89!!! DO NOT HIRE THEM!!!! read more

My experience has been dreadful. First of all i told the foreman of the movers everything went, I was moving to California. After they left I found they had not packed or taken any of my clothes in the open closet!! What were they thinking i am going to move cross country with no clothes? I called and they returned the next day and charged a significant amount of money more for packing the clothes, which should have been done in the first place! Two weeks later they show up calling me saying they are delivering my things in 2 hours, with no contact at all since the day they packed and took my houseful of possessions. No heads up at all. After i have gone through all the boxes many things are not in the shipment. I think two to four boxes are missing in action. I call ,they never answer, I leave voicemails they DO NOT RESPOND!!! It has been beyond infuriating. Now I will have to file insurance if they ever respond to me. i do not recommend them at all. read more

worst experience ever. Do not use. Ended up having to cancel there service and rent truck and move items to California myself. Never ever use or trust Panthers moving and storage. Can not say enough bad things about them. DO NOT USE. Should not be in business. Do Not Use. DO NOT USE. read more

These people are HORRIBLE. Don't use them. Do NOT use. I can't stress this enough. They up-charge everything. Stuff delivered and dumped. These people are rude and untrustworthy. It was the biggest nightmare my family has gone through. I would have given a zero below zero if given the option. read more

Let me start out by saying this is my first Yelp review ever. I feel so passionately about how poorly I was treated that I felt the need to create a review, in the hopes that no one will be wrongfully screwed by this horrible group of people in the future. If I could give zero stars I would. This has been the worst moving experience of my life. I was connected to them through a broker and my goodness was this a horrendous experience. First, I was told that my price was going to be $800 less than it came out to. Panthers Moving blamed the broker, but I'd be hard pressed to figure out how this number is so far off and the information was so miscontrued if they had no involvement. I was quoted 268 ft^3 and it came out to 395 ft^3. Secondly, I was asked 4 times when my stuff was anticipated to arrive. I was given 4 separate time ranges. My stuff ended up arriving 14 days after it was picked up. When my stuff was being dropped off, three items were missing. I was told that they are in the truck somewhere but they cannot find them and that they would be coming back to drop them off when they are done dropping stuff off in Connecticut and Boston. At this point I really had had enough, so I just wanted this to be over with and did not want to make a fuss over it. This past Saturday at 3:30pm I was informed that the driver would be there in two hours. Two hours notice on a Saturday! I did not answer my phone for 3.5 hours and THIS WAS ALL THE AMMO THEY NEEDED TO FUCK ME OVER. The driver then messaged me the next day asking if I could pick up the stuff Sunday in Jersey City, after I had already been charged $250 for him to drop it off to Manhattan. This is where the fun begins. Naturally, I had not heard from them. I called them to get an update. They told me that in order to drop off my stuff to my apartment they were going to charge me another $300! So because they made a mistake, I had to pay for it, but their reasoning was because I didn't answer them in time on Saturday, they had the right to charge me. I ended up calling customer service in an attempt to resolve this, but they were nothing but nasty, condescending, and sarcastic to me. When on the phone with the supervisor, he was quite literally interrogating me on the issue of me not answering my phone. This company is not only the worst moving company of all time, but maybe the worst collection of people I have ever dealt with in my entire life. To whoever has made it this far in my rant, I cannot emphasize enough that you SHOULD NEVER USE THIS COMPANY. Save the pain and suffering now. If a broker quotes you this company, run for the hills. I am now on my way to pick my stuff up from their Jersey City location and I just pray to god that my stuff is still there. EDIT: I just received my stuff from them. My TV is broken, chair is broken, and drawer is missing. They went 0/3 and forwarded me to a third party claims solution company. Can't wait for this one. read more

I am a retired Army LTC who has moved over 30 times since college, so I know something about moving . I used Panthers Moving and Storage for a pack-out and storage move yesterday. Mike and Juan are without exception two of the best movers I have ever used. They were professional and their attention to detail was and is worthy of emulation by others in their profession. They overcame a few glitches without complaint and worked til the job was done. If ever i need another moving job they will be by-name requested to do the job. Guys, Well done and Thanks. Tim McKinnon Durant, OK read more

They are scammers! They stole my peloton bike. They arrive in a budget truck rental With all your boxes smashed up and open. Do not hire them. They broker your move out to people they don't know, unprofessionals that rent budget trucks! MSN logistic and ALl pro moving group... with Panthers.. They were all in on it together to steal my peloton bike. read more

I could cry for my sister-in-law. The move was from an Austin senior living center to an assisted living center near Buffalo. Panther had to pack very few items, but up charged double from estimate, though we did add one porcelain dog about 2 feet high, and borrowed some tape. Two men came on Sept 7, 2023, picked up on time, were friendly, put all items in a big box truck and left. There were only 28 lines of items on the list they left us, hard to read but so far so good. Got a call in a couple of days saying that could be in Buffalo on Tuesday, Sept 12. Panther arrived in an enclosed fifth wheel trailer (there were three loads, one for Boston and two for New York) being pulled by a pick up truck. Before arriving, they said there would be $250 because the truck wouldn't fit in their driveway. (there was a big box truck already parked in the driveway making deliveries) One man, the driver, arrived at 7:00 in the evening. Inside of the trailer were old smashed boxes and other debris, our load and one other load. There was no distinction between the two loads which were still on the truck but driver said he knew what was what (person accepting delivery didn't have much of an idea of what was actually in the load) so he delivered, also more charges for truck to elevator. We ended up with a chest of drawers with items that had sweatshirts that had Boston written on them. (when we asked what to do with the dresser, they said set it out by the road). Long story short, as unpacking was done, more items were found to be missing (in missing boxes) along with several others on the list. Called Panther and one rep did make some calls to the warehouse, but nothing. So, went thru the claims process, claimed $2,000 approx (on the low side of items worth) and were offered $75. Panther lost one quarter of a small load and we still paid over $4,000, never mind the time and effort trying to deal with the online claims company (not really user friendly). A couple of precious items Panther packed were lost among all the others items that were in lost boxes. Would say to stay from this company and check out your movers closely before deciding on one. (this company was brokered thru Interstate Moving) Neither company wants to take any responsibility or really seems to care. The lady moving will be 91 and it is very important that she have her familiar things around her. read more

HORRIBLE!! its been 42 days without our furniture. I'm starting to think the driver is bullshitting us. NO ONE communicates and they never call back and hardly answers the phone. If I could leave 0 stars I would. read more

Panther Moving and Storage was contracted by Sunflower Transit. After receiving our moving cost of $6k from Sunflower Transit and all paperwork signed and deposit paid for our move from TX to TN. Panther Moving arrived late on the day of our move, the lead guy walked around and checked all our household goods (everything was already packed in boxes and all furniture was bubble wrapped and covered with blankets and stretch film. We did all the hard work to keep our furniture and items safe from being damaged. The lead guy called his boss and we received a call from their office saying that we had more weight than what was contracted and if we wanted them to move us we needed to pay and additional $4200. It could only be wired no check no credit card. We had sold our house and had scheduled the movers to arrive three days prior to closing. They screwed us over by increasing the price and if we didn't pay we were still on the hook for the original contract cost $6k. So we either pay the inflated price or lost out on $6k. Obviously we were stuck and had to pay the extra cost. The movers would not do anything until they got confirmation of payment. Once our stuff was packed in a large moving trailer, and we moved to TN, we couldn't reach anyone from Panther moving to confirm delivery (which was going to a storage unit). For over a month I called every number I could find online and tried all extensions available until I spoke with someone in the finance department. I even found the owner on FB and sent him a message but no answer. When we finally got in touch with a representative and set up delivery to a storage facility near us, we were warned that there needed to be access for an 18 wheeler or we would get charged a fee. On top of additional fees listed on the forms they brought with them ( climbing stairs fees, walking more than 75 feet fee, elevator usage fee, and other ridiculous fees.) on the day of delivery the movers arrived extremely late and to top it off they showed up in a 26 foot uhaul truck with all our stuff crammed in it. They wouldn't unload the truck until we paid the remaining balance of our initial $6k contract (in cash only). This was the worst experience ever and we were just scammed out of more money by either lose money or pay more! read more

This experience with these people have been an absolute NIGHTMARE! THey change the prices, over charge after promising one price and hike it at the last minute. Also, they showed up 1.5 hours LATER than window on move day and rescheduled 3X for re-delivery. The "manager" refused to give his name, and did all kinds of shady things throughout the process, asking for cash app payments, ETC... Don't use this company. read more

Well. Where do I start? This was the worst moving experience I have ever had in my life. "Premium packing" includes the men throwing clothes that were hung on hangers from my closets into "wardrobe boxes" in piles. Nothing was hung in a box. In fact, items were broken when they removed and packed- including a set of mounted long horns. Hard to break a horn that used to be on a cow's skull. Also, they were supposed to disassemble furniture as required and on delivery, reassemble it- what they actually meant, was ruin a motorized Tempur-pedic bed and mattress, and lose the bed legs- which we later found in a box with more "premium packed" clothing from a closet that wasn't even near the bedroom where that bed was located. An antique vanity table with mirror- they lost the wooden handle to a screw to hold the antique mirror on the table. I still haven't been able to find it. They also took legs off my sectional couch, and did not put them back on at delivery; those items were in a large box with nothing else in the box except the couch legs. What makes that super interesting, is that they "ran out of room" on the truck for multiple items that were included in the estimate I was given. So, I had to rent the largest uhaul (26 ft) to take the rest of my stuff out of state in addition to paying this company an exorbitant amount of money, for awful packing that a 10 year old child could have beat. Premium packing means they don't label any boxes with what is inside the box or what room it was packed from. They don't care about your items, they "pack" things in a rushed manor, and have no consideration for how it will travel in their used budget truck. I regret buying food for the crew dinner and drinks. I regret tipping each of them $100 after they loaded the truck (I had no idea during pick up that everything was done in such a shitty manner). BEWARE. NEVER USE THIS COMPANY OR MISSION MOVING. You will absolutely be ripped off, and have items damaged. read more

Panthers Moving & Storage - Broken long horns - Movers Near Me

I just completed my move from Texas to Florida with Panther's and I have to say it was a good experience from beginning to end. I dealt with Mike in their sales office and he was not only knowledgeable about the industry but extremely cordially and responsive. Even after I paid my deposit, he was there for me for the duration of the moving process. On the day of pick up Neil and his crew were on time. They were professional and explained everything. My cost went up a little because I took additional space on the truck but Neil explained everything to me and was more than fair. They packed everything professional and I was confident that my items would arrive in the same condition they left my apartment. I received a call last night that they were to deliver this morning.. I was pleasantly surprised because it has only been 5 days and I read all the horror stories about moving companies taking upwards of 30 days for delivery. They completed the delivery in a timely manner, placed all my items where I wanted them and NO DAMAGES!!! I would recommend Panther's to my family and friends. Moving is so stressful and they made it as painless as possible. THANKS AGAIN MIKE, NEIL and the entire crew at PANTHER'S MOVING & STORAGE !!!! read more

Excellent moving company. Very honest workers, and very affordable. They did a great job in my recent move, and made it stress free, from packing, to delivering all my furniture and household goods. Everything arrived safely, and on time. This really made a huge difference, because moving to a new house is already stressful, but they really worked with me, and made my move so much easier. I'm very satisfied, and I will definitely hire them again. read more

I just received my furniture via Panthers. It arrived unwrapped, broken and the mirror was completely destroyed. I am very frustrated at this point regarding how to be reimbursed for the damage. The furniture was contracted to be wrapped for protection. We bubble wrapped all breakable furniture ourselves, but upon arrival all bubble wrapped had been removed. read more

In June 2022 My wife tried to call Mayflower Movers about a move from Houston, Texas to Tijeras, New Mexico, and was re-directed to Block Chain Movers (of Florida). A representative named William Teeter took her call. It was explained to him that we felt sorry for packers & movers in the summer time. We agreed to move Sept. 29 to aid the movers. William asked how many rooms would be moved. We stated "the living room, the kitchen, 2 bedrooms & a bed only from a 3rd room, a few things from the game room, and a few things from the garage. He told us that for booking 3 months in advance, we would receive a tremendous discount, and quoted $9,700 & some change. 3 days before the move, a quality assurance rep. Named Ted called and stated that we would have to re-inventory. We went room to room with him and did a very thorough accounting. He told us the previous rep (William) had made mistakes, and had not included packers. We told him that's not possible, William knew we were both disabled and would need help. He said our new rate would be $18,700 & some change. I became very angry and demanded my $3,600 deposit back. He said it was non-refundable. I told him I would contact an attorney, and we would see how non-refundable it was. He said he understood how shocking this was, and would give me a $3,000 discount. I reluctantly agreed (a lot of things were dangling 3 days before the move) My new moving rate was now $15,700 & some change, and I had to send him an additional $1,000 dollar deposit, making my total deposit $4,600. Ted then told me he could not justify an 18 wheeler as I would only fill it to 65% and it might be needed for a bigger move, so he would send 2 smaller trucks Instead. The day of the move 4 packers arrived in only 1 pick-up with a goose neck trailer from Panthers Moving & Storage of Austin, Texas. I thought, "ok, I guess the other truck will be along later." The driver was in charge, and wanted to see what was to be moved. In the entryway, I told him nothing was to go except 2 portraits, the furnishings and decorations would remain. I noticed he was ignoring me and taking pictures in the dining room. I told him nothing was going with us from the dining room and asked if he was paying attention to what I said about the entry way. He stated, "Yeah, Yeah, I got it." They loaded half of our things and told us we had reached capacity of our arrangement, and if we wanted to fill the trailer it would be $19,700 & some change. I told him I was not going to do that, he told his crew to stop packing and go back to the truck. We called Block Chain and got a new rep. named Eric. We asked for Ted and were told he was not available. Eric offered a $1,000 discount. The new moving price was $18,700 & some change. I told Eric this was not over. The packers came back in. They packed things they were told not to. Most important were our guns, ammo, and jewelry, and all of my meds (diabetes moniter, needles, blood pressure meds). I told the driver to get those things off of his truck. He found the guns & jewelry (because they were packed by me in a Tupperware tub) but could not find the meds. I came to realize that none of the boxes they were packing were marked. He told me I needed to sign some more papers, I told him I wasn't signing anything until he found my meds. He frowned at me, shook his clipboard at me and left. The whole crew drove off with my house 3/4 packed. We called Block Chain and a new rep. Diana took the call. We asked for Eric and were told he was not available. We told her that the crew had driven off, the job incomplete. We asked where the 2nd truck was? She said there was no 2nd truck, and to get one would be $3,250, and would require 4 money orders from Walmart. This delayed us another day, we had to seek off duty medical personnel & pharmacy to get emergency refills. Another Panthers crew arrived in a Budget rental truck. Before they would load, they required $6,900 & some change that we were allowed to write a check for. 3 days later we met a new 2 man crew in Tijeras. They would not unload until we went to the post office specifically for 7 money orders totaling $7,000 & some change. We were told not to fill in who the money was going to. I filled it in anyway and angered the driver who threatened that we may have to do it again after he checked with upline. It took 2 days to unload due to rain. We have taken dozens and dozens of pictures of broken furniture, damaged furniture, broken glass shelving, broken keepsakes, broken heirlooms. I watched my wife cry over 40 year old broken crystal, and 100 year old keepsakes from her ancestors. Because of the unmarked boxes it took an additional 2 days to find my meds. My expensive guitar was stolen, and I found it posted for sale in Austin. I have filed a police report. We were amazed that for $22,000+, 1/3rd of our stuff was either destroyed or damaged. One of the worst experiences ever read more

They underestimate the loads and then charge huge additional fees for the remainder of your belongings. They do not answer their phone and do not provide estimates on the delivery of goods. They picked up our load on 8/2/21 and have not delivered as of 9/16/21. No estimated delivery date,, no communication, avoid at all costs. You have been warned. read more

ABSOLUTELY THE WORST COMPANY EVER, I personally spoke to the owner whom tried to save his face and his company's face and promised me he was going to look for the missing items, emailed me back and told me to open a claim . We were give a quote for 4500 and every call we got the move would becoming more and more expensive , by the time the movers got to our place our move went from 4500 to 7600 . The movers WERE NOT wearing a mask, they were very careless and left before a walk thru. When we went back to our apartment, there were boxes and shelves left behind. We called them several times and no response, finally after 1 hour they called back and only came back in the next day, we missed our flight and had to get a hotel. We contacted everyone and they were nice and helpful in the process and the moment the move was at our house , they became not responsive and simply told us that we were on our own. Not only this entire nightmare , we had a bunch of items stolen and a bunch of items broken. We opened a claim and we dispute the 2 payments on the credit card , because you cannot dispute zelle and they request zelle payments .... because they know ho shitty they are . They destroyed our door in Miami and even broke some tiles while delivering .I would HOPE that the BBB close this company , the worst service and customer service ever. read more

Truly the worst experience of my life. Showed up without calling me to drop off my things, boxes and furniture completely destroyed, requested that my boyfriend help move all the furniture, and was incredibly rude lecturing me about how I shouldn't buy furniture like that or pack heavy boxes and that's why they're crushed. If I, a 5'2" woman can easily carry a heavy box up some stairs surely this man whose profession it is to move things can too. Most of my furniture was broken. To top it off, he went to "get his toolbox" to assemble my remaining furniture but actually just drove off and never returned again. The phone number was immediately deactivated. STAY FAR AWAY read more

This moving company is terrible they bump the price they tell you and it took 2 months to get my stuff .No one answers the phone once you book them .Dont use them there the moat un professional company i have ever dealth with read more

Picked up my items to deliver from Dallas Texas to Portland Oregon it's been 3 months and still no delivery. I call every day and no one ever answers the phone and no return phone calls. They are holding my belongings hostage or worse they probably went through my items and took what they wanted. Stay away from this company. read more

Would offer a word of warning to anyone considering using Panthers for any type of move. They moved us from NM to FL August 28th, 2019. We packed all our boxed and the blanket wrapped all the furniture. Our load was off-loaded in Austin and put on another truck. When it was delivered on September 13th the damage was unbelievable. The driver was so taken aback that he took photos of every thing that was damaged before it left the truck. I had called Mr. Levine, the owner of Panthers Moving and Storage on the 13th to tell him what we were seeing as it was off-loaded. I then sent him all the documents and photos on two separate occasions. I went through the MovingClaims.net site, the company Mr. Levine has his "Insurance" through, which asked for the paper work three separate time. Bottom line is: I had $2500-$3000 worth of damage. MovingClaims and Panthers offered $93.00 as settlement. While I will not tell anyone not to use Panthers Moving and Storage, I will suggest you think twice about it. - Scot Scurlock read more

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Imagine my surprise when the movers finally arrived and seeing how my bins/items looked Brittany did call me Wednesday and told me she had no idea I was going through what I was going through with the movers. She received a call from the driver of Integrated Movers informing her they tried to deliver my belongings and I wasn't available. That was not the truth. To be handled so rudely by Panthers Movers, and this is how you handled my belongings. You treated them like your customer service, unprofessional, with no care in the world. I saw these bins and was hurt. This is not how my belongings looked when you picked them up May 27 in San Antonio. I had 11 bins, each costing $50 a piece. They were sturdy and durable. This looks like they were cracked and taped in the manner on purpose. I was threatened if I didn't pay up front. I was told I was going to be taken to court if I don't pay upfront. No one had to threaten me when All Coast quoted me a price and I had to pay up front, I did it. No one had to threaten me when Panthers Movers arrived and I had to pay an extra $1000 on top of the $937 I already paid. I did it. My belongings didn't arrive on the 5 - 17, then 5- 21 days that you said it would arrive. It arrived 29 days later. Then to be told I really don't deserve a discount and only given $100 I guess to shut me up was really disrespectful. I know in future to NEVER call Budget or else I would get All Coastal, Panthers Movers, then Integrated Movers. I don't want to ever make that mistake again. And yes, this will be going on the website along with the pictures. read more

Everyone I dealt with at Panthers Moving & Storage was professional and courteous. The reason I'm giving them two stars is that they lost my bedframe, a box, and a rug. When they picked up and loaded my things, the foreman said their company would do the delivery. That was not the case. They hired someone else to deliver. When movers were unloading, there were a few items that were not mine, like someone else's vacuum and shredder. Their dispatch does not seem to have a good handle on keeping track of their orders. My missing bed is not only inconvenient, but also has other implications. The first, I can't assemble my bedframe without the headboard. The other is that as part of Panther's service, they were supposed to assemble my bed. I'm going to file a claim and reorder a whole new bedframe, but I'll now have to order white glove service to assemble which is an extra cost. To their credit, their quality control called me twice, but I would not recommend this company. read more

the biggest night mare of my life. i am 68 years old and never have been treated like this on business transaction. they are theives bullies, is only cost me $8000 over what they said it was going be. have damage furniture thst i am fighting with them as we speak. awful experiance moving to a diiferent state what was suppose to be a great experience turned to a nightmare and having a hard time getting over it. no one should have to go thruoght this. i am trying to get to tv stations to hear my storing help someone not get -ucked like i did. awful some bigshot sitting austin laughing up. i hope he gets whats coming to him. karma hope he gets triple what he did to me. am i mad what you think. read more

I would give them zero stars if it were possible; I currently have a moving process going on with them, and was lied to the broker that sourced me move out to them stating a 3 day delivery or by a specified date ; I received no contact from Panthers to set expectations- instead I have call and call a call before I finally got anything other than a voicemail , sent emails they never responded not even as of now ; when I finally spoke to someone was told oh no your items are in a pending status and it takes 5-7 business days for delivery and also until we can get a truck in that goes the route and even then if your items are at the front you'll be last to be delivered; I've ask for a manager contact they said 24-48 and almost a week later nothing ; mind you I moved across the country with nothing but a carryon bag an all packed with Panthers so expecting 3 day eta i didn't expect to be sleeping on the floor these past 7 days and spending extra money to buy duplicate necessities because the ball was dropped and oh it gets worse - the broker told me wrapping of my items couches etc was included panthers charged me , I was told assembly and disassemble was included I was told by them they came disassemble most items ; to top it off til this day I have no idea no idea none as to when my items are arriving it's just ohh waiting with no hurry on their truck to show up one day!!!! Not to mention their customer service tells you new conflicting stories each time ..This company is an absolute horror and shouldn't be able to take advantage of customers this way ..it's disgusting. BEWARE and be sure to ask if you contract with a moving company who they outsourced your move to because it will likely be some random company with a horrible rep that they will neglect to mention until the last minute and then your stuck !! read more