My Panera is great! I ordered a breakfast sandwich for dine in. After I picked it up, I went back to the pick up counter to look to see if I could find any hot sauce. Everyone was busy so I didn't bother any employees. After I sat down one of the employees that was helping somebody at the register came over and asked very politely if I was looking for something and if he could help. I told him I was curious if they had hot sauce, he returned with a packet of Tabasco what great service !!! read more

Checking in on a Horrible service report 20 minute delay while being ignored Careless and rude And intentional delay after it was ready read more

Service at the drive through is terrible! Waited 20 minutes at the drive through window saw my food sitting there three girls walked by and ignored me finally drove off! Will not be back! read more

The location is clean and well-kept. This sandwich has been my go-to for the last two weeks. I always request extra mozzarella and chicken. The baked goods looked delicious, but I didn't buy any since I've been trying to avoid sweets. The staff members were nice and helpful read more

Panera Bread - Asiago Bagel stack chicken and mozzarella - Sandwiches Near Me - Wheaton, Illinois

My husband and I have eaten here before and it is always a pleasant experience. The restaurant is clean and there are enough tables. The music is actually in the background not blasting. We both got the pick 2 which is nice to get a soup or salad with sandwich for us. He got the Asiago bagel chicken sandwich and Loved it. I ordered the chicken avocado blt. Not going to get it again. The chicken was not nicely sliced like the picture, just bits and pieces which kept falling out of my sandwich. And the nicely sliced avocado on the picture was not on my sandwich, just a little smooshed green on the bread. We had the tomato soup and the chicken noodle soup. Both were good but a little cooler temperature than we would like. Of course, the coffee is always great since it grinds just before you get your cup. The employees are always very nice here. Kudos to you all And we will return. read more

I was the only one in the drive up and it took five minutes to provide me with two cookies and a cinnamon roll, which are already prepared. I called back twice to report an issue pick up. The off the hook until it disconnected me and that happened two times in a row during their "non-busy periods. They apparently do not give a rip about read more

This is the closest Panera to my place of work. Usually if I order something simple there's no issues. However there have been several instances where I've expressed having a food allergy. Only one employee at this location has ever taken it seriously. When I contacted the manger to express my concerns it was disregarded. The location is nice and clean. Aside from that I do avoid going here when I can. read more

Every time I come to this location they do not have the food on their menu, even the bread. Almost every time I order from this location they make the food wrong and I'm sick and tired of spending money and paying for the prices they have for the their food when you don't even get what you ordered. They are stealing money from us and on top of that they have poor service and I'm not sure who is training them but that can be improved. read more

is easily the worst Panera on God's green Earth. They are consistent in 2 things, being expertly slow and always out of items. Block the items on your website if you're out!!!! Get more staff if it takes you 15-20 to make a sandwich and soup! It's just always miserable coming here and all of Wheaton know it. Get some upper level management in here and fix this place because it's poorly run, poorly staffed and inefficiently supplied/prepped. Want me to take over and be the GM? I'll fix this place in a hurry! read more

I have to eat low sodium food. Not much to pick from but I like their tuna on sourdough bread. They could give you more tuna for the price. read more

The new drive thru Panera is beautiful inside! High ceilings, white and bright, clean and has a European bakery vibe. Outside seating is perfect if you have a dog and want to chill with a book or work and eat. The manager was so nice and I did ask her about the pothole outside by entrance, it's not Paneras drive. She said they have called, it was patched and came off so they will need to fix again. So drive slow and avoid it. Drive thru is great too! This is the 2nd Panera like this other than St. Louis original. Lucky Wheaton! read more

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super unprofessional, I went to pick up an order through drive through and when they asked for my name I was laughed at because a coworker of there's went to high school with me and we had drama (we are both fully graduated and currently in college) super embarrassing and had me sitting waiting after they laughed and abruptly turned the microphone off when I was mid sentence read more

The restaurant is beautiful. It's an old Ihop remodelled and everything is new. Bright and clean. The food is typical of other Paneras. I had the Thai Chicken Salad. It was really delicious. I ordered on the App from my table. read more

I placed an online drive through order for my lunch and it was to be ready at 1:19pm. I arrive to the store shortly after 1:20pm and waited 15 minutes for my very small order to come out. When I arrived back at work to eat I found none of the items I ordered were correct. This was extremely frustrating due to the time restraint I was in for my lunch break. I called the store and was able to get a refund from the manager, who didn't seem very apoplectic either. read more

Wtf is this serving. A joke? The sandwich was good. But the bread was bigger than the Mac. HOW. read more

Panera Bread - Sandwiches Near Me - Wheaton, Illinois

Gave this location multiple opportunities. Everytime I go the service is suuuupppperrr sloooowwwww. This time they charged me 14.00 for a breakfast sandwich and a small cold brew. I asked the lady if this size was your medium and she says that's our water size. She did give me a free lemonade but I just wanted out at that point. Never again read more

Panera Bread - This was like 10.00 ? Wtf? Def not a medium - Sandwiches Near Me - Wheaton, Illinois

Love the new Panera in Danada Square. The interior has a high ceiling, wood finishing, surrounded by lots of glass windows to provide a large and bright space! Service wise, it is clear that staff and venue is new, so its not a well tuned machine yet. Fortunately, the food quality did not suffer! Baja salad. Found my new favorite salad. This bowl provides a flavor explosion. read more

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Great location. The food is always good. I love the cheddar broccoli soup, chicken pecan sandwich and all of their salads. Service is always great and the restaurant is always clean! read more

So disappointed. Normally this is one of my favorite Paneras. There was new staff at the counter who had not been well trained, what should have taken 5 min. for me to get my food took 20. Shame on you Panera! read more

Great new venue that's not on the Yelp map yet. A much improved space with high ceiling and modern interior. Panera is a regular go to for our family as we live it's healthier option and fresh breads. read more

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I love Panera but my last 3 orders have been completely wrong. I ordered 4 salads with chicken all of them didn't have chicken. I tried to order again today and I received my salads without chicken. I called the manager Karen and she was very nice but said they seem to keep having problems with salads read more

This Panera is fairly new and beautifully designed which means it has such great potential to be amazing but is has to be one of the worse Panera's I have ever been to. We live in the area and were so excited to have a Panera close by and with a drive through! However, the order time is painstakingly slow. The wait in the drive through has never been less than 25 minutes even with just one car ahead of me. Portion sizes are off, cafe drinks are overly sweet, and even when I am in a rush and order just a bagel with cream cheese, I am guaranteed to get the wrong cream cheese to go with it. I have given this location a dozen chances and it has not improved. Not one iota. Whoever reads these reviews is obviously not communicating with the store managers and associates because it's still really bad here. P.S. Often times, curbside pickup option is turned off and unavailable in the app. A manager said it was because they were too busy with inside and drive thru orders. P.P.S. Employees and managers are friendly here. read more

Good food and the best soup, but the turn in the drive-thru is SO NARROW. Other than that, everything is great. P.S. Pls put smaller pieces of chicken in the chicken noodle soup :) read more

This Panera is a mess. I made an in app order for the drive through pickup. First off, I noticed a dead mouse next to the kitchen entrance by the drive thru. Disgusting. I told the worker at the window and she said she'd let someone know to clean it up right away. My order was almost correct, but she didn't give me my drink so I had to go back. Secondly, the fruit cup had the use by sticker on it, and that had passed by a day. So be careful what you eat as some things may have already gone bad. I didn't eat the fruit, obviously. Third. I went to bite into my cookie and there was a hair baked into it. The final straw was when I was about halfway done with my Mediterranean bowl and found a dead bug mixed in with the food. I'm so thankful I noticed it and didn't eat it. I went back to the restaurant to bring the bowl with the dead bug in it, and what do you know, the mouse was still sitting by the kitchen door. I will not be returning here. The health department should be checking it out though. read more

Well, by looking at the ratings, I can see nothing has changed. They have about eight parking spots for the entire place unless you walk from all the way over by the bank and over half the time they're out of almost everything that you could want from drinks to food, and also the employees are not very friendly. read more

Slow AF. No one gives of a sense of urgency or brightness. It looks like a nice free standing building however there are 2 patrons including myself 7 employees behind the counter one in the bakery and 1 at the register. How is it I'm still waiting for 1 sandwich after 30 minutes? read more

I was really looking forward to Panera opening a new location in Danada Square near Whole Foods and Starbucks, but was very disappointed after two visits. The location is fantastic. It's easier to get to and maneuver aroung and has an already robust popular new drive-through. However, inside it's far worse than the Rice Square Panera. There seem to be fewer tables inside and it's really noisy. The acoustics are terrible and it's hard to hold a conversation . Behind the counter a cook seemed to be pounding something for a long time which added to the noise. They also only have two cash terminals and the line was long. Moreover, they got my order and that of my friends wrong. I can let that pass as it seemed the staff was new, but that can't make up for the poor inside set-up. Just don't understand why they created a cold-feeling, noisy enviromnent without enough cash registers to serve guests. The old Panera had such a nice, warm and inviting atmosphere. Perhaps they think - rightly so perhaps - that more walk-in traffic will convert to drive-through, but that is still no excuse for the poor inside design. Dissapointing and won't be going back for sit-down service. read more

We are done ordering from Panera!!! My friend and I like the food but every time we have to call in the order we know it will take 20-30 minutes and many calls for them to answer the phone. Tried to order online and the website is not working for orders. This is getting ridiculous. I think we will stop ordering from your restaurant. I was told to call customer service if this happens again, they are not open and they hang up on me! read more

Panera used to be a sleepy bakery when it first started. But it has transformed itself into a bakery / restaurant / meeting place / wireless connected workplace. Technology has moved it ahead of its older cousin, Starbucks and it hasn't looked back. One of the reasons people prefer a company is because of "ease of doing business with them" and with all the innovations Panera now offer, it's easy to get what you want at this place. It is easy to pre-order online and bypass the lines using rapid pickup, and it's easy to avoid the lines when you get there by using ordering kiosks. The food is always fresh, the staff helpful and in general this is a great place to hang out to do work, eat a meal or just get a coffee and baked treat. read more

Panera Bread - Very cool! Computer workstations where the keyboard and mouse are built into the table. And a wireless charger for phones. (non-Apple) - Sandwiches Near Me - Wheaton, Illinois

I was surprised to find out when I went in here 3 weeks ago at the manager told me they no longer have any whole grain breads. They're a bread price, why?! What happened to the whole wheat bagels in the whole grain breads? I don't want a sandwich on white bread. I tried to contact corporate three times and they don't care enough to contact me back. I guess they think that they'll just keep going on and on they must have forgotten about various chains that have closed. I will not order a sandwich on white bread. read more

Just ordered online for picking up. Food was good, at least as good as you can expect from Panera. However they forgot to include one of our soups what you only will find out once you get back home. And for a soup you won't go back so somebody is missing out on part of dinner. Question of the day: why having an "order checked by" space on the check if nobody does the checking? Clearly its not completed and item was missing. Dissapointed! read more

Panera Bread - Sandwiches Near Me - Wheaton, Illinois

Thank you Sam for the outstanding service today. You were very helpful, much appreciated.

Love the atmosphere at this Panera location. Wish quality of the food matched. The quality of the food has really declined. Won't be back to this location. read more

I had a good dine in experience here meeting a friend for lunch. I'm all about the strawberry poppyseed salad with chicken! She got there first and ordered for me. They allowed her to substitute an apple for the bread and even sliced it up. We didn't have to wait long for our food and it was fresh and so tasty! One of the employees even came by to ask how we were doing. Minus one star for how slow the lines move here. It seems to take way too long for the employees to take an order and move on to the next person. I had to have my friend order for me so I could enjoy my lunch and get out of there on time! read more

Very bad service !!! I like to buy country rustic bread.Can't buy i see rack with 100 loafs !!The manger said the bread is baked for tomorrow!!!! read more

The Wheaton - Danada Panera has seen its customer service decline over the years and is completely abysmal now! I have been going to that restaurant for over 13 years now regularly and my take out orders get messed up approx every 3rd order! The staff all know me, but largely ignore me when I have to come back to the store with their order screwup, as if I had done something wrong, instead of their own staff being to blame!?! I rarely get an apology and I rarely ever get any refunds or compensation for their continued mistakes and my wasted time (or gas) in having to return to the store. The store owner needs to hire managers that aren't afraid to provide customer service and then they need to competently train their food prep staff and bring back some quality to the products they offer! The store and its employees used to be great, but it's merely a shadow of what it used to be today. read more

Writing this as I've been waiting 27 minutes for my order of 2 soups and a Mac n cheese. Still 3 names in front of me. How can it be so slow? Line guy just asked for more focaccia bread (I think) and manager said, "there is no more - use this." Really? Too many other options nearby. I won't be back to this location. read more

2/8/20 Lovette, Glen Ellyn, Il I ordered a Modern Caprese sandwich (lettuce, cheese, chicken, tomatoes, bean spread on focaccia bread. I asked the young ladies to exchange the focaccia bread for the Brioche... My sandwich only had tomatoes and cheese, and was burnt. I called the restaurant 3 times... no answer!!! It was only 3:30 in the afternoon. There was once a time Panera Was a high quality eatery... not anymore. The young people/youth nEed training. I am utterly disappointed. This is the second experience as such. The first was in Westchester, il read more

Panera Bread - Half prepared Modern Caprese sandwich - Sandwiches Near Me - Wheaton, Illinois

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Not sure why it takes 15 minutes in the drive thru for 2 sandwiches and 2 soups . Clearly something is very wrong here .

This Panera is in a good location with plenty of competition. Service and quality are typical at this location. There are a few things that I'm not a fan of, however. First off, the garbage spots are few and in random places. I've seen plenty of people look around, not able to find them where they expected. Also, there are very few booths. Whenever I come, especially during busy hours, the 3 full booths are always taken. There are also two smaller ones and tables that have a booth on one side but I wish they had more full booths. They also only have two "comfy" chairs but I wouldn't consider them comfy. Maybe they don't want people like me hanging out longer than needed! Ha On the plus side, they have outdoor seating which is nice if you're a people watcher. They also have computers for public use as well as the technology of a keyboard in the table (see picture). There is also a room in the back that you can reserve which could come in handy when meeting a large group of people. Overall, not a bad Panera. read more

Panera Bread - Computer with a keyboard and mouse built in to the table. - Sandwiches Near Me - Wheaton, Illinois