Big Thank You to the Manager and staff you were very gracious in helping me correct the order I incorrectly placed. I learned my lesson..be careful next time when I customize my salard.. read more

When I went there today The guy informed me that there was a 20% off if I got two items. So I got these and they also came with a bag of chips and apple or some bread I chose the chips. The guy was extra attentive very nice with the high energy I would say the service was absolutely wonderful. I did not go inside I just used the drive-thru however. The soup is delicious and not too salty. It's actually very hot so I have to wait a little bit to eat some more of it I only took a couple bites so far. The salad has bacon and onions with half of an egg and ranch dressing. The bacon is very crunchy and crispy and delicious as well. read more

Panera Bread - Drive through window - Salad Near Me - Wallingford, Connecticut

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most horrible service ever literally made a turkey bacon bravo with no meat went back to let them know they messed up fix it with one piece of turkey sent it back 2nd time this is happened every time I go there nver again waste of time and money read more

Fast service, friendly service, good prices. Got in before the lunch crowd. Will return when in the area. read more

Panera Bread - Chicken Ranch Salad - Salad Near Me - Wallingford, Connecticut

I'm glad to see they are open, but I've been rather disappointed with the coffee. It always tastes watered down. Always. Unfortunately, because of this, I've canceled my coffee subscription. I always purchased other items while I went there, but I've found myself going to the other fast food places for coffee - and then buy myself food there, instead. Really wish they'd fix the coffee. read more

My experience at this vendor was traumatic to say the least . The fat gay manager is a narcissist with the most rude approach if you are not white! I was courteous and kind when I approached him only to realize that it didn't matter it was about what I represent ( minority).My visit there was in November of last year I was with my daughter he was very mean and cruel for no apparent reason even mistreating his minority worker. Despite of my efforts to reason with him he continued to bully ,yelled mocked and ultimately never resolved my issue which happened to be very simple! Had to add a start to leave a comment but this place is ZERO!! read more

So I decided to go to Panera and went through the drive through because my app was not working . I got cream of tomato soup cup and 1/2 Asian crunchy salad . I also ordered a grilled cheese. Soup was good as always the grilled cheese was fair but the salad was pathetic it had 2 slivered pieces of chicken and nothing else in the salad. Very disappointed. But the service was quick through the drive up . They have a few new items to choose from but honestly for the portion size and the 28.00 for 1/2 salad and soup and the basic grilled cheese. Was not worth it . But I may try again and see if my opinion changes.. thanks Chris M read more

Was pleased with my meal today. They were very efficient in getting orders out and everything tasted delicious. I usually order from the app because I like to see all the customization option but it was not working for some reason and the cashier was very helpful to go through the options with me. I know that can be annoying but she took the time and didn't make me feel rushed. The seasonal soup was delicious. My meal was perfect amount to fill me but not make me over stuffed. Delicious meal and great service read more

Panera Bread - Mediterranean Veggie sandwich and Autumn soup. - Salad Near Me - Wallingford, Connecticut

Too bad. Weak compared to the Guilford CT location. Soup was warm not hot. Squash soup ok but no seeds on top. Clean restaurant but kind of expensive for take out. read more

Great service! I enjoy their soup and green tea. A nice easy meal after a long day. Will go back when I visit!

Typical Panera bread! I've been to many Panera breads, and I like that they are all the same, you know what to expect. Would love for them to roll out a gluten free bread sandwich someday, but we've got a ways to go. read more

Panera Bread - Cobb salad - Salad Near Me - Wallingford, Connecticut

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I love Panera bread and the asiago bagels sandwiches. So good. The customer service was very good.

So I was apprehensive after seeing so many questionable reviews Even with my love for bear claws . However service was good food was excellent . Not too long a wait The waitress at front counter was very good and attentive . All in all very good If I was to say a negative they need to clean table tops more often Good work Panera ! read more

a top choice for our family because they make it easy to identify where dairy is used. my grandson has an allergy to milk proteins, so it is critical for us. the food is good. the service is friendly. it's a pleasant place to sit and enjoy. read more

Normally I love Panera but recently had a few bad experiences here. A few weeks ago I ordered delivery for lunch, I ordered the turkey bravo sandwich and instead of that I somehow wound up with either tuna or chicken salad sandwich, which out of all sandwiches is one I would never eat. Since it was through a 3rd party I didn't get a lunch and didn't fully get my money back so just had to stay hungry for the rest of my work shift since there was no time to get anything else. Then I decided today to pick up my own and order so I could make sure it's accurate. I ordered at 12:45pm it said it would be ready in 10 minutes. When I got there, there were still multiple orders ahead of me so I waited 30 minutes to get my food and by that time my lunch was over. If it is going to take longer don't put a false time on there because I never would've went if I knew it would take 30 minutes. Then to top it off, on my turkey bravo sandwich which is normally real normal pieces of bacon they threw bacon bits on it! There seemed to be plenty of people in the back there just very unorganized and evidently not trained. read more

Panera Bread - Turkey bravo with bacon bits thrown on - Salad Near Me - Wallingford, Connecticut

I know the pandemic has really hurt things in terms of staffing. It's pretty clear though that if Panera wants their dine-in customers to have a better experience, the Corporate leadership needs to suck it up, up the pay to a better level, and retain competent employees. Had two somewhat irritating experiences dining in so I'm not doing it anymore, but I'm not going to fault the staff for lack of training, poor communication, and the absolute worst restaurant layout I've seen anywhere. I do go fairly regularly to take-out one thing: the Rustic XL Sourdough sandwich loaf. My family loves this bread, toasted with some butter it is absolutely delightful and it is absolutely fantastic for grilled cheese sandwiches. read more

I haven't even opened my order yet, but this place is earning a 1 star based solely on the absolute rudeness of the worker that was taking my order in the drive through. Completely dismissive and disrespectful. Sounded like they hated me by their tone of voice. Answered my questions with "I guess" statements. Refused to tell me my total until I asked at the window. Very Rude. Panera: do better with hiring! read more

I have frequented Panera bread for over 10 years - many different locations in many different states - and this Panera is the only one I have consistently had a negative experience at. One associate (who I have always encountered in the morning or noon on weekdays) is extremely rude. The following has occurred during my visits to this Panera: - I ordered the tomato soup and they left out the side of croutons which comes with the soup. I asked politely if they had croutons and the associate looked at me and angrily said "no." I ordered a Caesar salad, which had croutons on it - so this obviously was untrue. Leaving an essential ingredient out of a meal is not great - but then REFUSING to correct the mistake when I politely asked is something I have honestly never experienced at any restaurant before. - I ordered a meal with a coffee and they did not leave out a cup for the coffee or put it in the bag. This happens occasionally at all Panera locations - no big deal! I asked for a coffee cup and this same associate angrily told me to check the bag. I told her politely that it was not in the bag. She angrily exclaimed that "they always put it in the bag" - even though it was not in the bag!!! This time at least - after basically yelling at me - she did angrily give me a cup - so at least the problem was technically corrected. This employee is not mature, intelligent, or emotionally stable enough to work in a customer service job. Mistakes are made, which she likely contributes to, and she either REFUSES to correct them or has a MAJOR ATTITUDE about doing so. These are just MY interactions with her - I've watched her be even ruder to other customers. I hope - for the sake of this Panera location - that this toxic employee is removed. I'm surprised that this is happening at a Panera - which usually has excellent customer service. read more

Grubhub Rocks at this place ! Every time I place a order for delivery it arrives fast and super hot. My brocolli & cheese soup and Mac n cheese were nice and hot when it arrived a mere 10 min later. The tuna sandwich (half) was good and loaded with veggies lettuce,tomato and onion. They made sure I had napkins and my utensils . I will definitely be a repeat customer. I live in Meriden. read more

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Bad experience. Have been to this location a few times before and seemed be be ok. Went this morning and had to wait 10 minutes for 3 bagels and 2 coffees. I would not have minded if the place was busy but there was only one person ahead of us who did not order much. The bagels were only half "toasted." The worst part was my coffee which I ordered a large with one cream...it was one step up from lukewarm and about half the cup was cream! Also they did not give us any napkins and there were none to be found in the restaurant so we had to them wait to get someone's attention to get napkins. read more

We had an event at work yesterday. I set up the food and delivery a week ago. Panera never showed and no call. One of our employees picked it up and they wouldn't bring it out to her car. I spoke to the manager yesterday. I asked for 2 boxes of food to be delivered this morning. This was for the employees we missed yesterday. He agreed and said he would discount the order. No discount on the bill and they only delivered 1 box of food. It doesn't get much worse. read more

Very dirty bathroom, better not no use them at all. Neglecting staff, don't care about what the customer customized and ordered for Theo food read more

Rapid pickup- not suggested here. We were passing through on an eight hour drive and decided to do rapid pickup - because it is supposed to be quick! We did not receive our food until 20 minutes after suggested time. It was not very busy and there were many workers in the back. Our hot food was cold when we received... disappointing Panera order 792076745 read more

I love the concept of a turkey/tomato/bacon/avocado sandwich. I crave the idea of it. The flavors are there. BUT: the lettuce and tomato are so wet, the bread falls apart. The turkey is not sliced, but a few (leftover?) turkey chunks are thrown in. You may get halfway through your 1st half of sandwich, but then the wet bread disintegrates. The very few turkey chunks roll out of the sandwich. Be now, you've been thru 10-12 napkins and you are mortified to have liquid running over your fingers and hands. Come on, guys. You can do better than this. Pretend you are home and YOU are eating it. Put it together! read more

If you are a fan of Panera and are in the neighborhood this is a great option for you. The restaurant itself is much nicer and cleaner than other Panera Breads that I have been to. It is a newer building, only opening within the last year or so. Pro's : * This Panera has a drive through! Bringing home a warm bread bowl just got easier during poor weather! * Cleanliness. Being newly opened everything is well kept. No worn out bench cushions, and new appliances. This is what draws me here. * Opening at 6am it is one of the only options for a quiet place right off of route 5, to grab a book or tablet, sit by their fireplace (built into one of their walls) and enjoy an early breakfast. At 6AM, your options are very limited in Wallingford. * Plenty of seating with outlets, allowing you to get some work done on while charging any laptops or devices that you brought with you. * Plenty of parking Cons: * Being a Chain restaurant, don't expect to be blown out of the water. This is simply one of the nicer Paneras in the area, and one of the very few options for those who are early birds looking to got out and start their day. read more

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So, I can't remember EVER wanting to blast a business this badly. I sent corporate a mildly worded complaint about the complete lack of quality at this particular franchise after twice receiving barely edible cold food; they responded and said they were addressing it with their local staff. Fair enough, I'll give it another go; folks have off-days. This NEXT TIME my sandwich had the paper dividers left between the slices of cheese, the ham smelled rotten, and the bowl of French Onion soup was half-full, cold and had a disgusting blob of half congealed cheese sliming it's way around the bottom. I have sent them feedback again, and I am curious as to how much information is received by the local franchise regarding Panera #/Order #, etc. My recommendation? Flee on foot and never eat here... someone is going to get sick. More pics to come as I upload them. read more

Panera Bread - This was made at 2PM... not exactly "super busy". - Salad Near Me - Wallingford, Connecticut

This used to be one of the best Paneras going. Really disappointing Covid killed the store. Between staff turnover hours being cut back to opening at 11 AM it's crazy. Are used to be a regular customer at 6:30 AM every morning read it by the same people every day I would still be going there they were open now I have to go all the way to say if I want to go to a Panera they open at 7AM. Why keep the store open for seven hours a day you can't be making any money read more

Poorly designed building, strangely run, but the food is good. Staff has been fairly nice, but service at the drive through is slow, most of the time. I am giving it 4 stars because of the food. read more

Shout out to Nayelee!!! Last Thursday (09/29) I stopped at this location to get lunch. It was packed! A lot of customers waiting for their orders but I observed Nayelee keeping the things going, always with a smile in her face. When some customers asked for their orders, she politely respond their questions. She did a great job keeping a good attitude when they were shorted of staff and a lot of people waiting for their orders. I really appreciate her good attitude. read more

Arrived into Wallingford for a wedding and were hungry and waiting for our room at the neaby Hilton Garden Inn to be ready so we got a quick soup 'n salad at the Panera. Friendly, speedy service and predictable Panera staples we can get at any Panera. No issues. read more

Didn't dine in but went through the drive through. I had several gift cards to use up and was weary the person on the other side would be frustrated with me reciting all those numbers over the window. However, the young lady who assisted me was very pleasant and not once had an issue. She took my gift cards as well as my Panera # with no qualms. The service was all pretty swift as I made my own veggie sandwich and got the broccoli cheddar soup to match along with a green passion smoothie. read more

The literal worst Panera on the planet. This is the only Panera I have ever encountered where everything seems to be a problem. Try ordering a salad that typically has chicken in it without chicken. Watch them lose their minds and insist that they cannot deviate from the advertised description. Every other Panera on the planet happily switches out chicken for avocado or hard boiled eggs without an issue. This Panera always seems to schedule people who are having the worst day ever. But every single day of their lives. Life's really not that serious. read more

Tried to order a sandwich at the Wallingford Panera, they didn't have the bread needed to make the particular two sandwiches I asked for. So I ordered a cheese pizza. It was terrible. It was uncooked and the sauce and the cheese tasted awful. Will never come back to this restaurant again read more

Returned a stone cold chicken sandwich to the counter and was told by the creature in the kitchen to microwave it in the front of the shop. Enough said. read more

I ordered a sandwich with a dressing and vegetables and what I got it was not the one that I ordered.

As expected from any Panera Bread: Great food, Great service, Fast service. Would definitely eat at again. read more

Panera Bread - Bacon Turkey Bravo - Salad Near Me - Wallingford, Connecticut

I order cheese bacon sandwich not much cheese burned bacon .I know not to order that again . the cherry cheese cake was hard than a rock I know it was after 6 pm but don.t sell it if you know its not good . it will be a long time before I go back to the Wallingford store katie p read more

Other locations of this chain are usually cleaner and the food prepared without error. Floors and several tables are dirty even though the place isn't crowded. The kitchen floor has trash all over it. The staff doesn't say thank you or apologize for incorrect orders. There are lots of other choices nearby. Suggest trying one of those instead. read more

When this happened, I laughed at the absurdity of it, and they did apologize, but the more I think about it, the more I feel like I have to say something. I ordered through the drive through, a plain untoasted bagel with cream cheese. I also ordered a brownie. The fact that I got a toasted bagel instead is the least of my worries. The brownie already had a bite taken out of it. The teeth that had bitten it had left clear teeth tracks down the length of the bite in the frosting. As I was returning it, an employee came to the window and apologized for having served us her half eaten brownie instead of an uneaten one. I just can't. read more

The food is ok but if you like Mac and cheese do not some here the food is way too overpriced and the food has above average calories