It's not that I don't like the food, it's just the effort in the employees. I ordered a simple cheddar broccoli sourdough bread bowl and I waited for around 10-15min just to have my order not have my bread bowl. For the second time. Except this time I got my bread bowl came out cold and they told me I had to microwave my bread because they basically didn't want to (because I've had my bread bowl warm before) but guess what? It wasn't even cut open. So after microwaving my bread bowl at panera bread I then had to cut open my hot bread which was difficult.. I just don't understand why I paid for this. read more

Food is always good and fresh. They have plenty of seating indoors and out. You get a lot for what you pay. read more

Panera Bread - They bring the food to you. And have outside seating. - Sandwiches Near Me - Tukwila, Washington

Poor customer service. Personnel was rude and inattentive. I asked for the location of the cream and the men at the counter was rude and ignored me. Manager was also not a big help. Do yourself a favor and go to a different location. Not worth it. read more

I swore off Panera Bread, but since I got off late I was looking for something that was still open. Used the Panera app and it states that this Panera was open until 10:00. Ordered for rapid pick up at 9:05. Got there only to find all the doors locked, but customers are inside. Knocked on the front door loud enough for three associates who were inside delegating the desserts. Once I finally got someone attention, one of the associates came to the door to tell me that they were closed. I told her I had an order for pick up. She lets me in, and I ask her if they had their hours posted on the windows cause it wasn't there. When I got my order it was missing the drink. Ask one of the girls behind the sand which counter if I could get a cup or get a refund. She gives me a cup. Fill my cup up and go leave. I also ordered a cookie which is not in the bag. I can understand missing one item, but TWO, and I already paid for it is ROBBERY. If that how y'all operate at this Panera you need to be shut down, cause that's not right. The customer service here is awful. Why is the door locked at 9:05 if the website states they're closed at 10:00? Is that normal for all the Panera's? Cause if it is people need to be given the actual time the establishment closes. This will not happen again. I will not waste my money eating here. Customer service needs training. I should've learned the first time, but I most certainly learned not to come to this establishment! read more

Went here for lunch and disappointed. My smokehouse turkey panini was average and not well presented. The tomato ale mustard was too sweet. I've bought Stouffer's panini at Fred Meyer that were as good. I can't really recommend this place. read more

This is my third visit to panera and each time it has been a little bit worse. What led to the poor review this time was a 30-minute wait for a luke warm sandwich that had obviously been in the window a while. read more

They seem very unorganized, slow and I feel terrible for the single cashier with a long line and so many other employees walking around.

The wait to order was several minutes long. The person taking our order was not professional. She got our order wrong and we were brought dirty silverware. There weren't any clean cups after I was told there was some available. read more

This past weekend I took my family to Panera by Nordy's rack in south center. We should have gone to Chipotle becuase the service was slow and compared to Specialty's down town the bread tasted like it was 3 days old. The pastry display looked generic and stale. The portions seemed lack luster on the sandwiches barely any turkey , that sucks. One positive was the staff was nice and helpfull but the food came out like 15 minutes later. read more

I am a Seattle area local. Food is alright. I have been eating at this location since it opened. Restaurant is consistently dirty. It's also dated. I sent feedback directly to Panera about cleanliness and late night security concerns, no response. I would give this restaurant 3 stars if my concerns were acknowledged and addressed. Thanks. read more

This was my first time ordering some food online for pick up in store. I requested to pick up my bagels and cream cheese around 530pm. When I arrived, they were looking up my ticket to see what my order was. I had ordered the Tuesdays bagels special. Unfortunately, it was later in the night and they didn't have the bagels that I ordered. The person that helped me (forgot his name) was awesome! Not only he refunded my money due to my order being incomplete, he went beyond customer service and offered some different flavor of bagels and gave me some due to the error. He didn't have to but he did. The bagels are delicious, he gave me a variety of bagels, there was blueberry, cinnamon crunch, raisins and more. I thought their bagels are well made. Overall great customer service is the reason why I'll visit this place again. read more

The manager Brittany and the Cashier Giovanni are the only reasons I have not given one star. I came here with a friend at around 7:30 pm. Giovanni took our order and was incredibly nice. He let us know they will bring our food out to us, so we sat down. Both our mac and cheeses and soup were cold, the bagels were not warmed up and I had to get up to ask for both the bagels and the cold brew drink I ordered. When asking about the bagels, the young lady asked "what bagels?" And I had to tell her which ones were ordered and she brought them out and dropped the plates on our table. Then, when i got up again for my cold brew, a different young lady simply rolled her eyes and turned around to get it, not saying a word. She brought it to our table and said "sorry" as she was turning around and walking away. The manager, Brittany only turned this experience around by giving us a full refund for our experience and sincerely apologized. I don't think I'll ever come back here, but I truly appreciate a good manager who was very prompt in offering a refund. read more

Always good to great! Love their salad and soups. They are really busy for lunch today and they were very efficient and friendly service.

My experience was horrible not because of the food but the service provided here. There was a worker by the name of Katrina who shouldn't be allowed to work the front counter. She was disrespectful and while I try to understand that high school to college students need a job, it's not excuse to treat the customer unprofessionally. Not to mention the babbling to other co-workers while I'm ordering about inappropriate things. I'm just glad my child wasn't near the counter with all the foul language. You want to do that on your own time, fine. But don't do it front of a customer while you are on the clock!! read more

We ordered online and the driver never delivered. Apparently they use door dash but wasn't even offered a new order to replace the food, just a refund and not even including the delivery fee and tip. read more

Umm.. I'm torn. This was my first time at Panera Bread. It didn't seem like something that I'd enjoy.. but my wife convinced me to go. It's nice inside. The pastries behind the glass looked very good. I ended up ordering a "pick 2" meal where you get some sort of sandwich, soup, and bread/chips. I got the steak and arugula sandwich and the chicken noodle soup. I went to go find seating and I was eyeing other people's dishes. Everyone had HUUGE bowls of soup so I was pretty excited haha. For two "pick two" meals it came to $23. That's a bit more expensive than I'd expect to pay for a sandwich and a soup but if the soup is that big, maybe it'll be worth it. Our food came out, and I thought they had the wrong table. IT LOOKED LIKE A KIDS MEAL. The sandwich was literally 3 bites and the soup was not any bigger. The sandwich was not bad at all.. but I left hungry.. for over $10 a meal I'm expecting to leave full... wifey said she remembers it being bigger... maybe we just got gipped.. dunno if I'd go back, unless the servings get a bit bigger. read more

Hmmm... the mac n cheese was on point as always, and the apple was good, the new tea plum ginger awesome... the Chinese chicken salad was blah... read more

I had a really bad sandwich here yesterday. It was the roasted turkey apple and cheddar which sounds great and looked to be their signature sandwich since it was listed first on the wall menu and a photograph was provided. When it came to the eating this was a messy wet sandwich with no unique flavor and absolutely no "yum" moment when I was glad I ordered it. The turkey was in little clumpy balls like islands in a sea of sweating apples and moist salad greens. I thought it was deli lunch meat until the end of my meal when the second half of the sandwich just disintegrated and I could see that it was closer to a real turkey just sliced way too thin. There was no crunch or injection of freshness to the apple/salad greens and I expected some kind of salty contrast with the cheddar and there was none to speak of-it could have been Subway's gross white processed cheese and the sandwich would have been no worse. When the bread could no longer hold together the thin messy pile of ingredients I picked out the last bit of turkey and didn't finish the rest. This was only my second visit so I chose baguette for a side since Panera seems to be part bakery. When I took the time to look at my side my thought was literally "food meant for a French prison." I had dry baguette with none of the cream cheese I'd heard about and no butter or even olive oil for dipping. Just plain bread all alone! I tried to get the attention of staff members who were delivering plates, but it was too busy for them to make eye contact so I ate the soft portion from the middle of my three inch cross cut of baguette and threw the rest away with the contents of my abandoned sandwich. My daughter got the chicken noodle soup and wisely chose the small bag of potato chips as a side and luckily for me she shared one of her chips with me before the meal was done so I was less hungry after throwing away so much of my food. She thought the soup was okay, but only ate a few bites. This is not necessarily a rejection since she is only nine and eats like a bird. My review gave a second star because we both elected to get the pastry for a dollar with our meal (snack?) I got the cheese danish and my daughter got the bear claw. Both of the pastries were really good. read more

I thought that, for a corporate chain cafeteria, Panera was pretty good: good flavors, nice staff, quick turnaround time, clean bright interiors, decent coffee, decent prices. read more

Panera Bread is AWESOME. My family and I LOVE to eat there regularly. They're A-OK. The service here was polite and professional - just what we've experienced at every other Panera Bread. I guarantee we'll be back. read more

This is my second attempt at a Panera in different locations. The first was downtown Bellevue near work, this time Tukwila by Nordstrom Rack. I sampled both my dish and my girlfriends. It was greasy and gooey and we both actually got upset stomachs which is one step away from Food Poisoning. I think you should just stay away. I felt bad after the bellevue one also and so I dont think this is a random. I dont know if its the grease or bad food, but the quality I think is low and likely the grease is the main issue. I have had paninis in a lot of place so this is really a let down given I thought it would have good food given their advertisement and the fact they supposedly bake bread. No go! read more

This is the white person's Chipotle. It's a quick easy cheap and good. Far from artisan.

Great service for them being about to close. Could use a better seating arrangement. I've been to others that are more spacious and liked the atmosphere better than this location. Order wasn't right, but they said...keep that sandwich, we'll send you home with the right one. Pretty awesome crew they have by making things right! read more

This a nice place to meet up with some a friend or two, or hold a lunch meeting. It does get very busy though around lunch time; can get difficult to find seating at times. So I recommend coming either before or after the lunch rush hour. When I was in college I used to come here often to study and use their WiFi. Another good reason to wait until after lunch; their WiFi is limited at lunch time; you will get kicked off after, i think, 30 minutes. But, it is pretty unlimited any other time of the day. I find that their soups are salty, so I really like this place for their coffee and pastries in the early morning. I like to come here for more of the coffee shop feel than the restaurant feel. Staff have always been friendly to me. read more

I was trying to avoid the chain breakfast places but I was starving! No breakfasts wraps (kinda makes sense since they are all about the bread) no nonfat milk for a skinny latte. No real order at all to this place, from waiting in line (wait, where is the line?!) ordering (they had no clue what I was saying when I asked for a 'skinny' drink) and then getting your order...again no clear right or wrong place to stand, wait and even though I gave my name for my simple order they had no idea who my order was for and I had to ask about it lol. read more

I specifically asked for no bacon or mayo in my sandwich and of course they added it in. If they can't follow simple changes they can't handle such a simple job. read more

If you like spending over $10 for an average ham and cheese sandwich featuring not enough ham, bag of chips and a drink, then this place is for you. The bread is good, and the food tasted fine, but it's a ripoff. Any decent deli restaurant is better than this. read more

Was here late night about 845 ordering food, they did not have clean bowls, made every excuse not to serve us and extremely rude staff and the best part was that one of the employees said that we can prepare your food but in 15minutes we will have to shoo you away, absolutely rude and poor service read more

We ordered online and waited out front 20 minutes for them to bring our order out because of COVID19. Before leaving, I checked the order and sure enough, it was missing the cinnamon roll I ordered for breakfast tomorrow. I called them and they apologized and said they'd bring it right out. After ten minutes of waiting I called again and was told they were out. I asked if they had a substitute that would be suitable for breakfast and they said not really. So I asked for a refund and they said they can't do that unless I come in. I ordered online for curbside to avoid this so I called the customer care line to see if they could offer a resolution. After waiting on hold 25 minutes I gave up and am forced to share my poor service here on Yelp. They still owe me $3.29 for the forgotten item. Clearly they care little about customer satisfaction or even fairness since they basically ripped me off. Their food is good but skimpy and over priced but I can't patronize an establishment with such poor customer service. read more

pretty good food nice enough staff. lots of really slow customers staring at the board and holding up the line. and people sitting at the tables after they are done eating. price was not bad I felt. i expect to pay 10-12 buck for lunch tho. read more

Food was fresh, though the portions are a bit less-than-generous. Service was quick and very friendly. The soup was barely room-temp, but was quickly replaced by a fresh bowl piping hot. Very sparse menu for veggie folks. read more

Certainly not the cleanest Panera location I've visited... Reviewing THIS specific location, I can only give 3 stars for now. I came in way after the dinner rush and most of the tables were cleared, but not cleaned. Lots of dirty tables and dirty seating. I brushed someone else's dinner off of my seat before sitting....not cool. The people who work here were super friendly and personable, but the dining room needed some serious love, and a sense of urgency about the cleanliness was also missing. Definitely prefer the location at The Landing over this location, but will come back in a pinch to see if they've put some more emphasis on cleaning the seating and floors. Food was decent but not as flavorful as I remember. I enjoyed some pasta and soup, which was around $10 total. A good value, but I planned on staying to get some things done on my laptop and ended up bailing early. Hope to be back and to update or change my rating! read more

I have been long due for my cream of broccoli bread bowl soup. It's sour dough breaded soup you can eat inside out oink oink.. was delicious. Panera is always a cutesy cozy deli like shop with coffee, smoothies, soups, bagels, sandwiches and more! Great for chilling, chatting, and eating here in between shopping breaks =) and open late. Our date was under 14bux yay! read more

This morning did the online order rapid pick up thingy. Got half dozen bagels, tube of cream cheese and some coffee for me and a couple of my coworkers. After I placed the order, got there in 5 minutes and it was sitting there waiting for me. Super fast. Yes. read more

Panera's concept is good in my opinion. This location certainly didn't get as much training as did the other stores in the area. Maybe it's just the fact that it's new? The quality is so-so. The freshness, however, I haven't had problems with. I just wish they'd stop forgetting the silverware. It's hard to eat a bean soup without a spoon :( read more

love the toffee cookie the coffee cake love the asiago breakfast sandwich Mediterranean flatbread love love their caesar salad read more

Ideal if you don´t have time (or you are not really hungry) and you want something small or you wanna have breakfast . They don´t have only panini or sandwiches but also soups or salads. Staff is friendly. Just the prices could be slightly lower because I think that ratio price/quality is only ok. But still. read more

Yummy Mediterranean veggie sandwich, friendly staff and great fresh food, Definitely a great place to hit for something light on your shopping sprees =)! read more

Mmmm... Panera Bread! My absolute favorite thing to order here is the half sandwich, soup and bread. I always end up with the smoked turkey breast sandwich with the creamy tomato soup. You cannot compare their tomato soup to any other place. I love dipping my sandwich right into the warm creamy soup and clean the bowl with my bread. Yes! It's that good! read more

I love this Panera Bread location! I work a few stores down in the same complex so you could say I am a regular here. Some of the employees now know me by name and I love chatting with them! My favorite items to order are their broccoli cheddar or chicken & wild rice soup with a salad. The you pick 2 deal is great! The only reason why I give this place a 4 instead of 5 star isn't because of the atmosphere or the employees; it's the price. Paying $8-$10 dollars for a meal when I come here is a bit much. But this place is definately a 5 star for service and food quality! read more