I will start this as I always do by saying that I only give out five stars if I am really blown away. I go to a Panera almost everyday during the work week. I go so that I can get a Agave Green iced tea as I have got away from coffee. I have the about to be $12 a month sip club subscription that I got when I was drinking coffee and I really enjoy it. Just walk in punch in you code and get you drink. It is well worth it if you go more than 4 times a month. Also you can use it multiple times a day. I think every two hours. Anyway back to this Panera. I frequent this location as I get gas close by and it is convenient for me. The service is fast when ever I decide to order food. The food has always been good but can be inconsistent. I like the chipotle, chicken, egg and avocado on ciabatta. I have got it here a few times. The last time I got it it was perfect. This time it was a bit of a mess but still tasted great it was just not well constructed. I have also had lunch here a few times and again service was fast and the food was good. Just what you except from Panera. Ambiance is fine nothing special. There are other Paneras I like better on that front. My biggest issue with this location is that it's a little messy at times read more

We are regulars for cinnamon crunch bagels can't seem to stay away! It's always quick never have to wait too long.

Their food is very good and portions are big, there was enough for us to share the next day. We will be back again !!!!

Why review Panera? Because they have one of the best staff members I have ever encountered. Food is good and served quickly. Place is clean. I've eaten here several times with a friend who uses a wheelchair. Annette, who works behind the counter, is one of the nicest and most accommodating servers I've ever met. She make sure she greets everyone in a friendly manner and shows respect to everyone. For my friend, she always delivers the order for her with a smile and make sure she has everything she needs. Thanks Annette, you're the best! read more

Panera Bread - Sandwiches Near Me - Syracuse, New York

A guy working there called me multiple b's because I told his supervisor he was touching his hat prior to grabbing bread and proceeded to making people food and the manager or supervisor didn't try to calm him down.....For some this may not be a sanitary issue but it's a big no no where I'm from as well as being disrespected and it was the worst location I've ever seen. Needs new management. read more

Although often crowded, the service and quality of the food are both outstanding. There is a fireplace and soft music, creating a great ambiance. Their baked goodies are always a must!! read more

I went to Paneras on Circle drive today for a quick lunch, my friend and I both ordered the French onion soup in a bread bowl. first the bread was a cold bowl, which cooled the soup which was luke warm at best, still has 3-4 unmelted cheese pieces on the bread edge. as far as the cheese, may only have used a tsp of it. should have a lot more cheese and should be melted over the sides. we were both very disappointed and the for the price we felt cheated for this order. sorry but won't be coming back since it was out first time and gave an insight on what the quality is. the service was fine but lack quality control with the food. read more

This location has gone way downhill . Some of the employees I encountered could use retraining on senior citizens. We now go to Fayetteville location . Excellent service from this location read more

they continue to go down hill............... ordered 2 cheesesteak sammies over the weekend. 29.00 for the pair! ouch! the portions were half of what you get at a normal deli. shouldnt call a half a half when its only a quarter. No more flatbread pizza, the menu has been gutted. Who eats here anymore? When these first opened, plenty of ambiance. that is long gone. no more classical music, lit fireplaces, or clean surroundings. Portions a joke and nobody wanting a "real" lunch or dinner will step in this place. Pretty dam sad........... and did I mention overpriced? LOL read more

I really wish that businesses did better when they claim rapid curbside options. If I order food on the app, it's ready most times before I even leave my driveway. Today I accidentally ordered for curbside. I was going to run in and grab it but noticed there was a charge for the curbside option so I doubled down. A full ten minutes later my food was brought to my car by a nice staff member. Unfortunately that wait frustration was amplified by the app gloating an instant delivery. There would be no annoyance if there was more practical SLAs read more

When there's no chicken in your chicken Caesar but there's an..... orange? Place has gone downhill read more

Panera Bread - Receipt for chicken Caesar and a salad without chicken - Sandwiches Near Me - Syracuse, New York

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I love this location, and I am confused by all of the low ratings! We ordered one of their Family Feast specials for takeout and it was a great value and more than enough for a family of 4. They thought of everything- all utensils for eating and serving were included, containers for the Mac and cheese, and the half sandwiches were very thick and delicious! The only thing you need is a metal knife to cut the baguette! Yes, it is a tad pricey for their Pick 2 combos, but worth the convenience and being a healthier option in my opinion. I highly recommend their Family Feast packs that start at $29 for 4 people. It isn't on their menu, but you can get it online on their site or app, or you can ask them about it when you order. Also, I load up on gift cards when they have promos like a free $10 for every $50 in gift cards purchased to maximize my value. Lastly, the staff here are WONDERFUL. Very friendly and working hard to maintain safety guidelines during the pandemic. On warmer days, their outdoor patio is a nice place to hang out and enjoy your meal or a coffee. read more

I love Panera! The location of this Panera is very convenient for me. It's spacious and comfortable. The employees were friendly and the space was clean. Can't go wrong with the autumn squash. It's fall in a bowl! read more

Panera Bread - Sandwiches Near Me - Syracuse, New York

Love Panera, no matter what, no matter where! Even the few times I've had an order be messed up, they're always quick to fix it and even throw in freebies, especially if you're not aggressive and rude towards them. My only hope is that they add gluten-free options to the menu someday. read more

Ordered online and usually Oder in ok. In general. No salad dressing for salad. No bacon on sandwich that featured bacon. So disappointed. Lately they messing up totally read more

After being a customer for serval years, the location on Erie Blvd in Syracuse seems to have undergone a management change. I normally order a coffee, toasted bagel and a fresh made to order yogurt parfait made in a dine in soup bowl. All of the managers previously agreed that dine in should be in a real bowl not a plastic to go cup. This morning Justin, a manager here at Erie Blvd. said here is your made in a to go cup, place it in the bowl yourself. Really! I asked for and received a refund. So ends my twice a week visit to Panera Bread. There are other places that will welcome my $15 morning breakfast. I will inform my church group. read more

Drink Cups Confiscated from Kiosk where I CHECK MYSELF OUT to having to the wait in line behind other customers waiting for their food! So no more quick stops for the $13/month drink club before work! It was out of my way to begin with & Starbucks drive through is about to open in a more convenient area for in & out. Refund my $13! I'm not playing your games! read more

Sometimes at the end of the day, I'm just too tired to cook or to go out to a sit down restaurant. It's times like these that I turn to my phone and see what takeout apps I have. Panera has been one of those places that has never disappointed me in terms of quality, taste and fast service. Best of all, they now will bring the food out to your car for $1 extra. In any case, their sandwiches, salads and sides are all good. Just make sure to upgrade your free baguette to something else, so you don't overload on carbs if you're already getting a sandwich. read more

Ordered late in the day 2 half sandwiches delicious but barely anything on bread except greens and 2tsp chicken salad ! Ordered via grub hub and they were on time! I would only order lunch from now on read more

The Morton's Steakhouse USDA Prime Steaks & Chops. Filet Mignon* 8 oz. $53 (570 cal.) Panera Bread a salad and a family soup for $50 for to Mortons read more

came here with a group to study, flies EVERYWHERE. Little fruit bugs. They spelt every single name wrong, and then gave us mac and cheese in a dirty bowl, it was literally crusty. BAD BAD BAD BAD. read more

In my endless search for perfect sandwiches even corporately owned chains deserve a fair shake. After all I'm a huge fan of some of them. Lunchtime with the Lady and we were right next to this Panera. So it seemed like a quick and easy deal. My favorite thing about Panera is always got to be the ordering process without having to deal with a human element. When it comes to preferences on sandwiches it's so much easier to omit and add your toppings yourself and not have to worry about a mistake by a cashier. Places like this at lunchtime get swamped and wrong buttons get accidentally pressed when they rush. Totally understandable but with the tablet system it's all on you. Super user friendly and I love it personally. But they still have the option to talk to a person if you want. Best of both worlds. Today we tried a shredded chicken sandwich and a bread bowl of the broccoli cheddar soup. And I also got chips as a side and a cinnamon crunch scone that was a $1 add on at the end. I'm usually a big fan of the steak panini and the turkey bravo here. It's reliable it's good and part of their pick two menu. But I hadn't had this one but will quickly become part of my regular rotation. Decent bread chicken had good flavor and it had a spicy mustard that complimented it well. I dropped the red onion cause I didn't want that much bite with that and the mustard. All in all a good start. The soup is my 100% constant go to. I will always recommend this in any facet you choose to have it. It's one of the best things on the menu in my opinion and I can't recommend it enough. Super creamy lots of flavor and soaks well either into your baguette side or the bread bowl itself. Now for the downsides, there will always be some. They had a new drink option here I'd never seen. Blood orange lemonade. I'm a big fan of lemonade thought I'd give it a go. Apparently it's blood orange, lemon, carrot,ginger and turmeric. It's got a very off putting after taste that just left a bad taste in my mouth. Not sure if it was a bad batch or really just gross. And the scone was dry as a bone and really had no cinnamon flavor to speak of hardly. And the icing they used on it was far too thick and cloyingly sweet to the point where after 2 bites I didn't even want it and threw it away. And as always. A bit over priced. For two people it's nearly 30$ for a few pick 2 meals with a medium drink. This particular shop is larger than most of them with ample indoor and outdoor seating. Very clean and well kept and the people that brought the food were super polite and let me dump and switch out my drink which was nice of them. It's hard to rate any chain super high unless your blown away. But this one is a solid 3.5 stars and if you want something quick. It's definitely worth the time. Just don't drink that blood orange concoction. read more

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Ordered you pick two and a coffee. I paid delivery fee and tip. Coffee wasn't delivered. Their solution was that I should drive to the store and get the coffee. Terrible costumer service. Will not be ordering from this location again read more

I'm a big fan of Paneras. I like to have a healthy option I can count on when traveling. I also like a quick stop on the way home if I need a quick meal in a week night. It's also a nice meeting place. I find myself at this location to meet up with someone. I have been coming to this location for years. Sometimes parking is difficult. Most of the time they get my order right. I do have a habit of altering an order. I do feel like this location is very very busy and some times this Panera shows that- carpets are worn and need to be vacuumed more often. But a decent place to stop if you are meeting up with someone, need a bite, or want to pick up some food. Food- decent Panera fare. It is what you would expect. This location does have the numbers on the table that they will deliver the food to you. They also have kiosks to order if you do not want to talk to a human. Lastly, and I have found this at many Paneras, you are limited at lunch to 30 minutes of wifi. I do not like this. It seems too short of a time period. I understand it's their busiest time and for the tech savvy people there is probably a way around this. I have not figured it out yet. We will be back. read more

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I had not eaten at a Panera in a long time. Saw they were now offering things I could eat. I had the Southwest Chile Lime Ranch Salad with Chicken. It was great. read more

Panera Bread - Southwest Chile Lime Ranch Salad with Chicken - Sandwiches Near Me - Syracuse, New York

As with any reviews I write when it comes to chain eateries, it's hard to give any more than 3-4 stars if you enjoy them. This particular Panera location is clean, friendly, and steadily busy. This can make finding a table on a weekday between noon and 1 PM a bit more of an adventure than some people may be interested in. The order process has sped up thanks to Panera's new tablet style ordering stations. This is especially nice for customizing your order. I'm a big fan of the soup in a bread bowl concept, which Panera has always done a great job with. I recently tried the creamy chicken and wild rice soup and was pleasantly surprised at how creamy and tasty it was. Definitely will be back once the snow starts to fly! All in all, this Panera is a solid spot for the workday crowd if you don't mind waiting a bit. read more

steak and white cheddar sandwich and a bowl of French onion soup. sandwich was all bread and only a very small amount of meat with a little cheese on it. onion soup was flavorless with barely any cheese on top. very disappointed. for the prices they charge I will be taking my business elsewhere. read more

What happened to the grilled chicken Caesar salad? It's horrible now. It has no flavor and the chicken is like tasteless deli meat. They use to have great shaved cheese on it too. They got rid of the cheese and now the REAL chicken! Won't be ordering it again. read more

Inconsistent location. We were in from out of town and ate there two nights in a row. (Don't judge! We were super tired and love Panera and already had the order in the app from the night before.) The first night it was great. We did pickup both nights. The order was perfect, no problems. Everything was great. The second night? We got the order and started to drive away and as I started to unpack the bag there were two breads instead of one bread and one chips. We hadn't left the lot yet so we went back to point out the error and get the chips. We were told, "We're out of chips." Just like that. No apology. Nothing. Maybe tell customers that when they pick up their orders? Take two. We drive away again. We unpack more of the order. We notice there is only 1 spoon and we both have mac and cheese. Still haven't left the lot so we got back. Again. For a spoon. Ugh. Then when we finally get to eat, we notice that the sandwiches are DEFINITELY not as good as the night before (same exact sandwiches again, don't judge). Bread on the bottom of one was super soggy, only one small piece of chicken which was hanging halfway out of the bread. So I'd say it's a safe bet this place is a bit hit or miss. Night one was a Thursday and night two was a Friday. So maybe it was off because it was a Friday and busier? Still filled our bellies and tasted good, so not all bad at all. Agave lemonade is awesome. read more

"Food as it shouldn't be" Pick two, Half spicy Thai salad without the chicken. I added kale and cucumber. Check out the wimpy little nothing that I got. Almost entirely Asian noodles. The autumn soup was good but they pour that out of the bag and reheat. I ordered at the kiosk and double check the order. It was written correctly it was made poorly. read more

Panera Bread - Half a salad with added kale and cucumber. Really small all bad for you noodles. - Sandwiches Near Me - Syracuse, New York

Healthy menu. Prices are a bit high but that is most likely because of the quality of the food. Nice options and like the new upgrades. Not a fan of the apples selection put the bread is tasty. Nice place to relax and catch up with friends. Soups are a recommendation. read more

I had long heard about this place and finally had a chance to try it out I was in the mood for something light so I tried the grilled cheese. flavorless,doughy,and came out to over $10 with a drink. I was short three cents and the Woman who was ringing me up was not sympathetic at all. As it happened I didn't have any credit cards on me and told her I was going to have to go out to the car to scrounge for change. Miss crabtree wasnt budging. I dont know if her broomstick got a ticket earlier or what. luckily one of the other employees knew she was being silly and trite and told her to forget about it. it's the little things like that that can bother you. Anyways in the end it's all about the food and the one thing I tried was worse than a hospital cafeteria. all I have to say is the only thing this place is possibly good at is free Wi-Fi read more

Panera Bread is always a great go to meal. The one on Erie Blvd E is super clean and nice to sit down and have a meal. I went with some of my friends for a late lunch and we all ordered the mac and cheese. It was absolutely incredible. Just the right amount of creamy cheese and pasta. We all tried other meals as well and were extremely satisfied. If you want good food and conversation, head over to Panera Bread. read more

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I'm really tired of Panera BREAD being out of bread as a side. Salads and soup size shrinking.

Very disappointed in curbside packaging for pickup... tiny lunch bag size bag, with rolls, cold food and hot soup all stacked up together... and cold drink with no holder just handed with overflowing bag... for almost $20 on the order one would think they could afford at least a carry bag. Since this was being delivered to hospital for a friend, I can't comment on food other than the cold getting warmed, and the hot being cooled, and all of it inconsiderately done for the pickup customer! read more

I thought Panera would want customer feedback, but I never heard back from manager. I guess it's all lip service. Disappointing.

Good food if you get past the dirty sticky utensils and a curly hair in spouse salad. When we asked for clean utensils and staff started looking for non sticky ones, we switched to plastic utensils. Yuck! read more

Emma Savastano is the best Panera cashier in all the country. She was constantly cleaning the tables and takes orders while working. Best employee ever. Love Panera great food. I got a tiny bread piece though. read more

I love all delicious bread and cookies from Panera ,but I can't give them Erie location 5stars,I went there more than 20 days ago and ordered Caesar salad and some breads,all of them in the bag talking and laughing between them,so I payed with a gift card and took my paper bag,I thought the nice lady that assisted me put everything in the bag?,I only saw one bag,once at home I called them they offered me a gift card with the amount of the salad and still waiting,this was so disrespectful read more

Chopped chicken Cobb salad was tasty but I would have liked more blue cheese. The coffee is good and there is ample seating for work or meeting or reading. Can get busy around lunch and dinner. Free wifi is a plus. read more