I got a Baja bowl with chicken and a regular ginger ale. $18 later and I got literally 2.5 pieces of chicken and a ladle full of Greek yogurt. This is insane. The bowl is good, it's just crazy expensive for what they're actually giving you. read more

Just received my steak sandwich and it looks as if someone has picked off all the meat and toppings. The baguette tasted stale. I am highly disappointed and surprised. No wonder this store only has three stars. read more

Panera Bread - Sandwiches Near Me - Stafford, Virginia

I used to love this place when it first opened and now it's just MEH. Their food menu is always changing and they're coming up with better items here and there but I'm just not a fan. I feel like everything tastes so healthy in a not so healthy way, if that makes sense? In other words, I guess what I'm trying to say is that a piece of cardboard would probably taste better than some of the items on their menu. Please, don't get me wrong, their bagels and sweets are delicious, some of their sandwiches are good it's just certain items i'm referring to, like their pasta dishes. I'm giving this place 3 stars because it is a nice place to just relax and meet up with friends for some coffee. At times it can get really loud but it's usually quiet. read more

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Yesterday, I was at this location to meet with several people. Not only did I have a yummy meal while I sat next to the fire, both managers could not have been any more professional or hospitable to me and my guests. On other occasions, I have met with my guests at other local venues. Yesterday, many were so excited to meet at this Panera. They said it was convenient to I-95 and offered them a snack or dinner option as they met with me. Panera Stafford for the win! PS - the bathroom was amazingly clean. 3 bonus points for you. read more

Staff is very friendly and food is always delicious, however, every time I order a salad the dressing containers barely ever have any dressing in them. The first time i thought perhaps it was just a mistake, but I think this is a common issue at this location because it's happened at least three times. Very disappointed. read more

Terrible curb side service, if anything is wrong your order, there is absolutely no way of getting anyone's attention. If you call the number, no-one answers, if you don't have a mask because you ordered curb side and didn't expect to have to go in, there is no way to get anyone's attention. Then you end up having to pay for food you never receive. Terrible service. read more

I want to say a big thank you to Team Manager Amanda for being so kind and helpful when my order was incorrect yesterday. I know lunch rush can be hectic but she was so kind when I mentioned it and she took care of it right away. I went in today to get the correct order and she went above and beyond and was so kind and gracious. Thank you Amanda for being one of the few who care for your customers. This young lady deserves all the praise and a raise! read more

I did have a delicious sandwich today but usually I'll stop in here for soup, they absolutely have the best soups in town. The service at this particular location is absolutely amazing. There was a young lady manager here running around to make sure everything is perfect and you could tell how hard she was working to make sure everybody was taken care of. Which service like this it's no wonder this place is super busy all the time. Delicious food, great staff great location read more

Panera Bread - Broccoli cheddar soup - Sandwiches Near Me - Stafford, Virginia

I placed an order at 11 said it would be here at 11:30 it is now 12:25 and I just got the food the soup is cold the bread is soggy the sandwich looks like a 2 year old made it. read more

Panera Bread - Sandwiches Near Me - Stafford, Virginia

This location of Panera is the first I've seen of the renovated ones and it looks amazing! The design is very industrial and clean looking. Panera's customer service in my opinion has always been above most chains and it's even better at this location. They have a great customizable menu which makes it easy for someone like me (that only eats halal) to make just about anything into what I want or what I can eat. It's always nice to just sit here and have lunch. I will always be a big fan of Panera! read more

Panera Bread - Avacodo melt and salad - Sandwiches Near Me - Stafford, Virginia

Horrible! This is what my Smokehouse BBQ Chicken Sandwich looked like versus what they say it should look like. Plus, after driving all the way to the restaurant to get my curb-side order, I find out upon my return home they failed to put my soup in the bag. The Manager (Kevin) told me I could drive all the way back if I wanted a refund...company policy he said!!!! Horrible service and horrible food. read more

Panera Bread - What Panera says a Smokehouse BBQ Chicken Sandwich is supposed to look like. - Sandwiches Near Me - Stafford, Virginia

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Convenient lunch spot when you're in a rush or need a place to work while eating. I arrived during lunch time and it was really crowded. The tables were left dirty after people finished eating. Employees are very nice and accommodating. I ordered the you pick two, turkey bravo and turkey chili. The turkey chili was really good as it came out hot- a good savory soup. The turkey bravo is also a great sandwich! You get the option to pick between chips, and apple or baguette as your side. read more

Panera Bread - Sandwiches Near Me - Stafford, Virginia

They can not get an online order correct. This is 3rd time we have ordered take-out from this store, with items missing. I called the manager, and she was indifferent about the situation, to say nothing of us having to drive another 18 miles round trip to pick up the missing items. I had also tipped the staff when I made my online payment! By the time I got back to the store I cancelled the order and got my money back. Chick-Fil-A is right up the road if you're eating in Stafford. Their service is fast and friendly, and they always get your order correct. read more

Food is good but service needs improvement. Healthy food and drinks. Standard and looks clean. They need to improve the salad selections though. read more

Panera Bread - Ceaser salad. Looks plain. - Sandwiches Near Me - Stafford, Virginia

The food was pretty good but the manager was horrible. Kevin Rosales was the manager on duty and the way he talked to us was as if we're below him. Talking to us in a attitude that we have to order our drinks with our food and that we have to pay for the drinks. I'm sorry do you want to see our other receipt for our payed drinks? He didn't even apologize when he made that assumption and I responded back with I bought food my sibling bought our drinks. Thank you very much. All he said was "oh okay" and brought the rest of the food out. No apology, nothing. Leaving a sour taste for the food towards the end. And embarrassing us because there were people around us making it seem like we're some thieves when all we wanted was a nice lunch. Thank you for that! read more

Absolutely great service, food, and atmosphere! Best Panera I've been to, and definitely a great place to stop if you're traveling on I-95 and need food that's fast AND healthy. Having never been to this Panera before, we were a bit confused on how things worked as it is different from our on Panera. Upon noticing our confusing, an employee named Molly helped us find the drink station and brought our food to us (which we've never seen at Panera before!). She was very helpful and we even saw her working to help other customers as we ate. Thanks Molly and Panera Crew! read more

This is a horrible restaurant. Would not recommend. The mangers are unprofessional and treat their employees horrible. I feel sorry for those young teenagers. Ben in particular is very rude and unprofessional. He cusses in the workplace and thinks it's funny. The cashiers are rude. I will never come back here. My experience was ruined. read more

Absolutely the best Panera I've been to. I travel often and like to hit the drive through locations. Unfortunately this location doesn't have one but I promise you the quality and customer service is worth stopping in! The lines move fast and food is always correct and hot! I visit the Fredericksburg, Spotslyvannia* and Woodbridge location and there's no comparison. At those locations I get hard bread, or watered down soup. It just doesn't seem like those places take the time to make sure the customer is happy. The next nearest location that can compare is lake ridge. Travelers is you're reading this, stop by it's your best bet for correct good tasting food and drinks, and right off I-95! read more

Why is it that Panera REFUSES to make their food correctly when you order online and dine out? I eat at Panera regularly because of the clean eating they promote. However, I am so tired of feeling like I need to dine in to get my food prepared correctly. Today is just another example of POORLY prepared food. Frontega chicken ordered with no tomato. I didn't ask for the chopped basil to be excluded. My half salad has HALF a cop of green goddess dressing. We have called multiple times when we order out and informed the store about ill-prepared food time and time again. No...I don't want a free anything next time. I just want my damn food prepared right the first time. Poor food prep and customer service occurs ONLY at the Stafford Panera! Ate in Warrenton store a few weeks ago. Best experience ever !! Had lunch in the Stafford store two days ago. It took the manager three trips to get our order right. Dude, there's a ticket. Read it. Stop bullshitting with the cooks. Maybe they can get orders prepared correctly if you just let them work! Panera is one of the VERY FEW healthy choices in Stafford. Can y'all just get it together!? read more

I've ordered a lot of the same sandwich from this place and they have made it wrong 80% of the time and then today I ordered the sandwich again and they made it wrong so my mom went in and asked for them to make it again and then she said ok and then made it wrong again. read more

I ordered a chicken Caesar salad, to go, from this location yesterday and it had no Caesar dressing included. I did not notice this until I got home. This was very disappointing, but when I called to notify the location of this the lady I spoke with on the phone was very understanding. I wanted to see if I could bring it by to get the dressing, but she said they'll just redo the order for me. When I went back to the location the manager offered me additional food at no charge for my trouble! Customer service like this isn't common anymore and I'm very thankful to the management at this location. read more

Quality of food is great and outstanding customer service! Not a lot of calories and low sodium content. Most fast food places load foods with too much salt. read more

I really enjoy the food at Panera. Good, healthy choices with quick service. It has lost a star because they no longer have black bean soup or those chocolate mint cookies with the powdered sugar. read more

The Bathroom water is hot asl and they got my order wrong. I was also skipped in line when getting my food. The bathroom was not that clean and smelled like a$$ read more

I ordered a lentil quinoa veggie soup and it was half way in the bowl with barely any quinoa or lentils and they threw a piece of bread in there for the price is like a slap on the face! They need new management because that is unacceptable. read more

On a Monday morning (9:30am) staff can't handle breakfast. I submitted two orders, one dine-in and one to-go. The specialty coffee was nasty and pure milk upon request to have a new one made they gave me the same cup of warmer milk. The egg sandwich was cold from sitting on the counter. By the way the place was out of scrambled eggs on Monday at 9am!! And the sandwiches that included they still charged you for it and did not offer substitute. The second to-go order was the same.Waiting for half the order that includes two parfaits. I asked one of the workers behind the kitchen counter for the reminder of the order and she asked another person to grab it for her. To this I got cursed at and even other customer heard the person explicit and vulgar vocabulary. I was instructed to walk to the front counter and grab the two parfaits. Ha! I requested to speak to the manager and I'm still waiting. The place is dirty, horrible food and the staff needs to be fired. read more

Panera Bread - This is their overpriced and ugly chipotle, chicken wrap. - Sandwiches Near Me - Stafford, Virginia

1st time I ordered a loaf the night before, they sold it all so I didn't get my confirmed order fulfilled the next day. 2nd time, they didn't fulfill ahead of time, and they gave me a Frankenstein loaf, i.e. 1 loaf from multiple different loaves. The person said "You are actually getting more..AHA". the 3rd time, my long loaf was in plastic but the bread didn't resemble a loaf. Also, the crusts were torn. Looks like someone just dumped the bread in plastic and it lands where it lands. When I spoke to the person they didn't offer to correct it, refund me the amount if I decide not to take it, or choose another bread. NO MORE. 3x and I am out. Don't do it. They will act as if you should be grateful they are serving you. Terrible. read more

Panera Bread - supposed to be a loaf of bread.. - Sandwiches Near Me - Stafford, Virginia

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I'm a vegetarian and dig that they have options for me. What I don't dig is ordering a vegetarian black bean soup and finding chicken pieces in it after a few bites. I'm glad I was taking care to blow because it was hot which allowed me to notice. This was NOT okay. I found a manager to let him know what happened and how bad that could be if I had eaten it or anyone else. He was very dismissive and barely stopped what he was doing to listen to me. Advice: Any vegetarian food prep should be done separate from meat to avoid cross contamination. Also, better management training for the guy who gave no zero f*%ks. read more

This is my go-to place whenever I'm tired after a long day, don't want to make dinner, and don't want to spend a lot on something better. Sadly, this happens often, so I'm here a lot. Haha! In fact, I come here so much the mangers greet me by name, and know I only want a grilled chicken caesar salad. What a sad life. If I would make a complaint about Panera Bread it would be that their pastries are just so boring. How many ways can one prepare puff pastry? Apparently a lot, and they can all be found at your local Panera Bread. My caesar would be so much better if it were followed by something other than a dried out, corn syrup covered piece of puff pastry. Please my beloved managers, put the word into corporate to up their game in the sweets department. The great things about Panera, at least mine in Stafford, is the quality and speed of service. No matter how long the line is I am always out in 10 minutes or less. I am also always treated kindly by the cashiers, which I respect a lot because I know their job can be very frustrating. Lastly, that caesar salad dressing just does the trick. I hate to admit this, but the number one reason I keep coming back is that darn dressing. It is sooo good!! Thanks Panera of Stafford. See you soon!! read more

Ok, I've been going to Panera for years. Is always been generally good but recently things have gone downhill. I have noticed a big decrease in the amount of food they are giving with higher prices. I ordered the Asiago beef sandwich and what came was a hard roll, a slice of cheese, and 2 small scraps of meat. When I asked the cooks about it, they held up a handful of meat and offered to give to me so I could put it on my sandwich. No offer for a remake. Second, the place was just dirty. Panera has pushed to get self service kiosks in this store but seem to have forgotten to have someone wipe down the tables. Not following the logic here . Lastly, this Paerna used to have two small casual seats by the fireplace which were nice if you wanted some time to read a book or paper and enjoy coffee or a pastry. Nope, now gone. The manager said they got rid of the chairs to move a displaced table that was a casualty of new self-serve kiosks. Again: technology for the sake of comfort and cleanliness Sorry guys, just not worth the cost. If you want to go have a good cup of coffee, enjoy free wifi, and have better food, go to Peets Coffee (Coffee and More) on Rte 1 between Stafford and Quantico. read more

I know most people don't have a problem finding something to eat at Panera, but if you don't eat meat or dairy it is really hard. I know their food is good and I really wish they had more options so My kids and I could get something other than the Mediterranean sandwich with no feta. read more

I love Panera, but I'm not a fan of this location. Unfortunately, this is the closest to My home. I always get the same item, ordered the same way and Consistently when I order from this location my order is always incorrect. Whether I order in person or online for Rapid Pickup, it's always wrong. I will most likely start driving a bit further to a different location just to ensure I get what I order and pay for. read more

Hanna was very unprofessional and rude and doesn't know how to do her job and should receive new training

This is never a wait when I go in and the food always tastes good. I like that they have the monthly subscription for coffee. I can go every day and get myself a nice drink. read more

Ordinarily, the food is good and the service is well done for the style of the eatery. But the delivery service and quality check of the orders are lacking. I recently ordered a meal that was missing an entree item and calls to the store went unanswered. Emails to the Panera Customer Care email (paneracustomercare@panerabread.com) are ineffective as other than the canned response of "thank you for your email" it's useless. Follow up emails are ignored. Going to the store in person is not an option for me, so I guess I'm out of luck on that score. read more

Dirty bathrooms, a rotten apple in my lunch, customers with uncontrolled dogs on the patio and a rude manager. I won't be back.

Stopped here on a road trip from Charlotte, NC to Washington, DC. I sincerely appreciated its convenient location as I was trying to nourish myself on the last leg of my trip. I really didn't want to load up on junk food from the plethora of fast food outlets that met me at every exit on 95, and couldn't have been happier to see the sign. Though there was a bit of a line, once I was at the front, I was greeted with a smile and my order was taken promptly. I was even given a MyPanera, to enroll myself for rewards. Upon getting my food I requested one additional container of dressing and it was given. No muss no fuss. Just wanted to say thank you. read more

This location is always busy, like really busy. It's probably due to the convenient location on 610. The kiosk and order yourself stations are really nice. The staff is polite whenever I approach them too. We take our dog out on the patio, which is a bonus for us. He gets to socialize and we get to eat. The bagel bins are always low or empty whenever I try to get some. Maybe I'm just getting after the morning rush, but it's a little bit of a disappointment. Food is always represented well, and we like that we can customize things. I just wish this location had a drive thru. read more

I haven't been here in months, but I thought let's give it a try. Got Asian chicken salad. No almonds sub dressing. As always. I had 15 minutes to grab it to go. Lucky me. I get home & no surprise it's wrong. I look at my receipt & the receipt was correct, but now they added how accuracy is important to them. So I call. Spoke to ken. The manager. Last time he was awful but, he was a lot nicer today when I expressed my frustration about the same issue. Thanks ken. Now let's hope they can get my salad right. read more

Panera Bread - Their pledge to always have food correct. - Sandwiches Near Me - Stafford, Virginia

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The cashier named Gideon there showed amazing knowledge of the products being sold at this location, and also informed me of the special deals offered such as the 99 cent pastries. He was very respectful, friendly and polite to not only me, but the customers in front of me. He is a spectacular example of how a company should represent itself. It's almost as if customer service is second nature to him. I can only hope he gets recognized for his efforts and is allowed to have room to grow in this company! read more