Prices have increased and portions have shrunk within the last few years. I recently went through the drive-thru and was charged extra for a (normally included) side of bread with my bowl of soup. I also ordered a fruit cup and once I opened it up, I noticed it was smaller than their water cups. Definitely not worth the price paid. Hoping something changes soon, as I'm not as big a fan as I was when they first opened. read more

See all

We've tried to give this Panera a chance a few times now. Every time we've ordered it's as if someone threw our sandwiches in the bag from across the room. I've never been to another Panera that cone across as messy and care less. They mess up our orders frequently and leave out a food item almost every time. I think it's safe to say, we've given up. read more

I came here to study last night and it was a decent Panera experience. There was a lot of seating and I grabbed a cozy spot next to their fireplace. There aren't too many easy places to find plugs unless you're next to a wall and the single tables are a bit small for spreading out study material (especially for two people) but we made it work. I did notice that the tables weren't cleaned very quickly after patrons left and I had to clean off my own table before I sat down. I ordered the autumn squash bread bowl and I really enjoyed it! I usually do the creamy tomato in a bread bowl, but I had to try this fall/winter flavor (maybe it's not seasonal, but it definitely screamed seasonal to me). The soup was creamy, sweet, and had pumpkin seeds on top. Oh and it was nestled in a crusty/pillowy bread bowl - the epitome of comfort food! I couldn't stop myself from gobbling it up! All in all, I would definitely come back here if I wanted to really hunker down and study for a whole evening. The ambiance and cleanliness of the place wasn't the best and the service was nothing special, but that bread bowl, though. read more

Panera Bread - Autumn squash bread bowl!! - Sandwiches Near Me - Sherman, Texas

Ordered the pick 2. Broccoli cheese soup and broccoli mac and cheese. The soup was wonderful. The mac and cheese was the soup with a spoon full of mac. It was god awful. read more

Okay food, garbage service. One or two of the staff (not the cashiers) make snide comments within earshot of guests. Recommend they should quit if they hate their jobs so much, rather than creating unnecessary & undesired confrontations with the customers. read more

I've tried to give this place chance after chance but I continue to be disappointed. I order the exact same thing every time I come. Every time it's delivered to me, the sandwich is cold in the inside and my extra chipotle mayo is missing. So I started writing on the self order kiosk "please cook extra long" under the additional notes section. Still received cold sandwiches. So then I started writing "please cook twice as long, middle is always cold." I still recieved cold sandwiches. Today's visit I waited longer than anyone else and saw people that came in after me getting all their food before me, and I'm talking about 10 people. So I finally went up to ask about it and the cook says shes cooking it extra long. I was excited my sandwich finally would be warm. Well it was but my chips and extra mayo were missing. Here's the problem: you charge almost $14 for a sandwich and drink and cannot make it to order. Second, when I bring back my cold sandwiches I get annoyed looks as if I'm being picky. I enjoy the fresh food and cannot understand why you cant ensure my food is warm. read more

In the area for the day and decided to stop by here for my beloved bacon Mac n cheese. I love that they have a drive through as the weather is really crappy and not feeling like getting out of my car. The portion size here seems bigger than the store I visited in dfw a few days ago. The lady in the drive through was very friendly and gave me everything I requested. No complaints here! read more

Panera Bread - Sandwiches Near Me - Sherman, Texas

This particular Panera messes up my order every single time. I normally don't leave reviews because I just deal with it but tonight they were out of baguettes and I asked for a substitution of some type of bread and apparently they were out of every single bread type. NO bread at Panera bread. Then get home and the part of my order that they did have, was not correct. Ordered the turkey bacon bravo on ciabatta warm, no lettuce or tomato. Definitely have ancho sauce of some sort and cold sandwich. Also if they have no bread, how did we have bread for our sandwiches? Also, I know I can be picky and I definitely respect everyone in retail and restaurant industry right now -- they're out there despite COVID-- and I do not usually complain but today was definitely the most frustrating and disappointing experience I've had in a while for food. read more

I'm sorry, this business's issues are not covid related. I have to say, I think we have the worst Panera restaurant. I gave them 2 stars because the order was correct and they did good getting it to the car for curbside delivery. The food quality is not good though. We ordered as a group for work and that is the only reason I spent my $16 there. read more

Never been to Panera before. First time the sandwich was just like I could have made at home but for $12. Second time, there was hardly any meat and it was the size of the palm of my hand and overloaded with onions for $12. No reason to go back...at all. read more

The last few times I have ordered from this restaurant I have noticed the people making the food look and dress sloppily and make the food the same way. On my visit this time, there were two people making my sandwich, a greasy-haired multiple- nose-ringed girl wearing an old dirty-looking knitted hat and an equally unkempt boy who only wore one glove. They did lots of chatting about their personal lives as they slapped my sandwich together. The sandwich filling was barely there and it was more like a tomato and lettuce sandwich. I get the feeling that there are either no managers taking care of the store or they just don't care. This is not the first time I've noticed how poorly run the store is. The experience was so gross that I threw the sandwich away and went to another food venue. Needless to say, I won't be returning. read more

I love Panera Bread ... BUT they are very stingy with their salad dressing! I went through the drive-thru, made sure my order was right & drove away. As I'm about to eat, I get HALF A CUP of dress. (It's the itty bitty cups). I don't like a lot of dressing, but the dressing was not enough. Disappointed read more

Just so you know, I'm not a big Panera Bread fan to begin with, so there you have my bias up front. This Panera disappointed on multiple occasions. I would virtually never visit of my own volition, but my wife likes it. The service and decor is more or less like any other Panera, nothing major to say there. I've ordered multiple different paninis there and they were always pretty bad. What really made me give this place one star is the french onion soup. Maybe it's not always like this, but when I tried it it was awful. It didn't taste right. It didn't taste good. I ate about half of it and put it aside. Well, half was too much. I woke up in the middle of the night feeling sick and I threw up. Then I woke up about once an hour and continued throwing up. The next morning I had to go take a test for work, so I threw up before I left, threw up in the bathroom at the testing center, and then threw up again after the test, then I went home and continued throwing up and feeling sick for another 24 hours or so. It was awful. I know these things happen. Everyone makes mistakes. But that was my experience. read more

Good charity food with a. Great selection of tea. This restaurant is over priced for quantity given.

I Love eating here, the SpicyThai Salad with Chicken is my favorite salad, the Napa Almond Chicken Salad Sandwich and the Autumn Squash Soup are my absolute favorite things on the menu. It is pricey but worth it. read more

I love panera bread food but it a not about it now . The workers are terrible. I have been there a lot of times and even got my panera card. They never ask do I want chips or bagel and always put chips. But worst in my panera reward card I have free pastry and I showed them it 3 times already and they still charge me for pastry saying you don't have any rewards. And then yesterday I receive email that my reward is about to expire. Really people ? read more

Panera Bread - I have reward and I showed them it 3 times already and they still charge me for pastry saying you don't have any rewards. - Sandwiches Near Me - Sherman, Texas

This is the first Panera I tried. I remember it was in the afternoon and I haven't eaten, so I walked into the second closest building. The nearest being Panda Express, and we all know nobody wants that fake chinese. After I got in I realized I had been here once during orientation. By then somebody orders a bread bowl. It is not on the menu, and this potato soup in a bread bowl is still my favorite.Another dish I love is tontine Alfredo. My friend once ordered this by mistake and she hated it, but I fell in love with it. This is a nice place to have a quiet afternoon by yourself. They are efficient, they are simple but delicious, they are clean. I sometime drive through with the soup and bread bowl. They always leave the top of the bread bowl attached, which I don't appreciate. read more

So with covid19 going on you would think your food server would wear mask and gloves. But you definitely would not think that your food would be set in a paper sack with no covering. Many nasty things could have been on my food. NO No thanks read more

Panera Bread - My food was in paper sack just like it was thrown in bag. Not expectable! - Sandwiches Near Me - Sherman, Texas

I had never been to Panera Bread before I visited this location. I thought it was great - the bagels are really good, their prices similar to Einstein's, the coffee better than Einstein's and the restaurant really clean and nice. I'll definitely be back again for some more of those delicious bagels!! :-) read more

Panera Bread - Sandwiches Near Me - Sherman, Texas

See all

We are here eating lunch and when our food was delivered to our table the server notices that the cooks may have made a mistake. She took it back to the window and the cook proceeded to cuss at her and call her names. This woman was looking out for her customer and the cook was an asshole to her! If I thought she would not get yelled at, I would take the plate back to him and tell him where he could stick it! He is the most ignorant person i have come across in a good while. I will have to remember not to come here on sundays...ever. Food wasn't great. Soup was only warm. You can tell that the kitchen staff is only here to pick up on young servers and a paycheck. No pride! read more

Panera is always a hit! The new menu for summer is out and does not disappoint. I love all the healthy options. The poppy seed strawberry salad is awesome. The breads and sandwiches are still the best in the fast food arena. It's great to have a drive thru option where the food is actually good for you. Looking forward to Trinh the power shakes. read more

It's a Chain restaurant but I had a friend that had never had a bread bowl so I took her there. The service was decent but must have been rush hour even though lunch hour was gone. Once food was delivered it turned out to be very good soups. I mean problem is they are relatively expensive and bread and soup does not fill me up. The side bread was hard but it's the type of bread so can't fault them for that. read more

This location is amazing! The service was great and the food was good! I ordered through the iPads which are very simple to use especially if the normal line is long. If you are not familiar with how this works, you log into the iPad with your rewards or simply use it in the guest mode. You look through the menu and are able to customize whatever item you are wanting. After, you simply pay for it but you can only use a card or gift cards. After I ordered, I sat down and the food was brought to me. The food was very good and there was hardly any wait time. It was definitely a great experience! read more

I visited the Panera Bread today for lunch, did the pick 2 with Southwest Chile Salad and the Steak Cheddar Panini. The salad was good, the sandwich was not. Sandwich had about three pieces of meat, a few onions thrown on and I could not find any horseradish. I asked the server if that was how the sandwich was supposed to be served, he assured me that it was. Very disappointed with the sandwich as well as the server, acted like he didn't care and why was I bothering him. read more

Panera Bread - Steak & Cheddar - Sandwiches Near Me - Sherman, Texas

Bad food worse service and , If you like the fireplace roaring and the A/C on snow this is the place for you ! Food is burned and services is bad , people are rude and , the manager , thinks he knows it all ! Guest are treated as if they were sheep or cows ! Over all bad place to eat ! If anyone is thinking of eating out , go somewhere else ! Bad JUJU ! read more

Great customer service we received morning of 02/06!!! We really appreciated everyone!

I don't eat here often. The wait in the drive thru was about 15 or more minutes. We were on our lunch break so we had to rush back and eat. I found a hair in my turkey, avocado blt sandwich. The avocado was turning brown and sandwich had no flavor. I got the Cobb salad which the avocado was brown in it and dressing was horrible. I ended up throwing 10$ worth of food in the trash. read more

This is always one of my "go to" places, because I love the food! The staff is usually very friendly. The prices are ridiculous. I do feel like they could provide larger portions, to justify the prices. read more

Having just come from a hospital and being given very specific dietary restrictions, I stopped at Panera, thinks no it would be my healthiest best bet. Turns out I was wrong for my needs..... BUT they were so amazing helping me sus out what ingredients met my dietary needs. Thank you Victor for taking time from the kitchen to discuss my needs and offer delicious options. read more

When I go through the drive through the lady Kim never gets my order correct. She will be out of bagels or forget to slice the ones that I bought with a tub of cream cheese! Cana she please be trained to pay attention to detail? Oh and she doesn't give me a receipt. Thank goodness, I like Panera or I would definitely go somewhere else. Ordering online for pickup is much better!!! read more

We stopped by here on the way back from Durant Oklahoma. I had never had Panera but the girlfriend insisted that it was great. I was expecting just another sandwich shop. These sandwiches were awesome. Bread and everthing on it was super fresh and the soup in a bread bowl was great. I will definitely become a frequent customer to this franchise. read more

Sandra the nice lady taking my order was very obnoxious and had a very bad attitude to my friend and this is his first time here. Also my first time here and she was very rude to me when I asked what was on a sand which Sandra needs a serious attitude check if the owner wants my business again. On a side not the sandwich was good but the cookie was like a hockey puck which dented the table also Broke my bracket on my braces which I ave to pay for and they didn't even acknowledge them when I asked. Another side note me and two of my friends had to ask 3 times to get our coffee out and the 3rd time I threatened not to pay read more

While the food is delicious, it is highly over priced. A bagel with cream cheese will run you 5$ unless you have the handy Austin College Discount. The wifi is good and the inside is normally fine for studying. Don't let the drive through fool you, this is not fast food. The staff is friendly, but not always accurate - check your order before leaving the drive through window! If it's your first time you have to try the broccoli cheese soup or the french onion soup! The best sandwich is the chicken fontega! read more

I love Panera, but not this location. Dirty tables, , stuff all over floor, grimy bathroom, got my order wrong, and not super helpful staff. I'll head to the McKinney location next time. read more

A filthy, dirty place where the staff does not regularly clean off the tables; cCustomers have to clean off their own tables. The sandwiches we had were nothing to write home about; they were soggy and flavorless. There was debris on the floor, and no one bothered to clean it up. The place doesn't deserve to be in business if this is what they call food. Think twice before eating in this filthy place. read more

I can food is very good, well presented and fresh, employee Billie is particularly helpful and genuinely friendly. Men's bathroom however still needs more attendance. read more

I want to say today I'm amazed at the people serving there tonight. We overstayed thirty min after ten and nobody told us to leave, they were really nice to us when we left and no attitude at all. We were so absorbed we didn't realize we were overstaying for half an hr and nobody called us on it so big thank you and I'm sorry to the staff and a congratulations on your patience and service. I really like panera restaurants because the food is great and the atmosphere of the place is perfect, and mostly don't like American service for their rudeness but this time two thumbs up! read more

A spectacular place to eat. I love the potato soup and their shortbread cookies. The staff are very friendly and helpful. I love eating at the Sherman, Tx location. read more

My complaint is with multiple things. First of all the portion size. If you are a small eater like me and you leave hungry, not good. And this is consistent. Seondly the price...... OMG. When you can get an "all you can eat delicious soup and salad at Olive Garden for $5.99..... there is NO REASON at all to go to Panera. The third and most important complaint I have is with their complaint to serve "CLEAN FOOD". Since I eat mainly organic & NON FOOD, I was so excited to think I had another choice. SO I ASKED the wait staff to explain to me what "CLEAN FOOD" meant. They were unable to tell me. SOOO I did some research to find out. Turns out that they are being "SUED" for their claim of serving "CLEAN FOOD"...... it's not NON-GMO nor is it organic. They are being sued for decieving the public.... I get it because I was decieved. So disappointed because their food really is pretty good, they are just stingy with portions, the price is too high & the food isn't any more clean than anyone else's food. I'll go somewhere else. Or cook my own. read more

I love Panera and all that, but I'm finally tweaked enough to complain. We come into Sherman each Sunday at about 0930hrs and without fail the urn containing the dark roast coffee is dribbling or empty, and today was no exception... EMPTY again! What's up folks? Get with it! read more