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Firehouse Subs

2.1 (55 reviews)
Open 10:00 am - 9:00 pm
Updated a few days ago

Order Firehouse Subs Takeout or Delivery

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FIREHOUSE SUBS ATMOSPHERE

What's the vibe?
Quiet
Casual
Good for kids
Good for groups

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Call Log

I wanted a meatball sub late in the evening - 8:20 pm. I called with 30 minutes until close but no one answered, my wife also called for me but no one answered. I tried the app but it wouldn't allow me to order. I drove to the store and the door was locked at 8:46 with a customer inside. The GM opened the door without identifying herself as GM and we spoke about no one answering the phone. She said it was in the back and on silent...? That was just an excuse for not answering the incoming calls. A restaurant associate told me that the woman who answered the door was the general manager. She offered for me to place my order. I attempted to order a meatball sub and learned that it had already been put away for the evening. I ordered my wife a hook n ladder and left very frustrated. The general manager displayed an extreme lack of responsibility to her commitment to the store and the corporate set hours of operation. She also displayed an absolute willingness to make excuses and lie about the ability to answer the incoming phone calls so customers could place orders. It also seems obvious that she prepared her restaurant to close early and so shut down many of the food options extremely early and against company policy. My wife manages a restaurant and they do not behave in such manners. Integrity is the backbone of all business and this GM had none. I am wildly disappointed.

a man at the counter

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2 months ago

Slowest service ever. Stop talking and start making. Manager kept talking to one lady. The 3 fixing food are either new or just don't care.

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6 months ago

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2 months ago

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4 months ago

Subs are all lettuce, tiny amount of meat, total rip off. I will never order from them again.

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

Was told to come back because they had too many online and catering orders. They even win as far as to suggest we eat somewhere else.

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2 years ago

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5 years ago

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Guest Services at Firehouse Subs

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1 year ago

Food was not up to standards service was not suitable was refusing people and the food was cold will not be returning

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3 years ago

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3 years ago

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2 years ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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3 years ago

Wonderful sandwiches. Nice and fresh. Made while you wait. One sub is enough for two

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5 years ago

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3 years ago

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3 years ago

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2 years ago

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6 years ago

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3 years ago

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2 years ago

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3 years ago

Rude staff. Food had no flavor. Meat was cold. Not your typical Firehouse Subs. Don't waste your money at this location.

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6 years ago

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4 years ago

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5 years ago

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4 years ago

Just waited an hour for a sandwich but it still wasn't ready. Got a refund. Worst customer service ever. Place is nasty dirty

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2 years ago

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4 years ago

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4 years ago

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4 years ago

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Page 1 of 2

Ask the Community - Firehouse Subs

Review Highlights - Firehouse Subs

They helped us resolve the problem and then filled our order with some of the best subs I've ever had the pleasure of eating.

Mentioned in 2 reviews

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The Eggsquisite Café has recently moved to Sherman, TX. I had heard of them, but never tried one…read more Recently, Wifey and I were looking for a place to eat and we remembered hearing about and seeing the new establishment and decided it was a perfect time to give them a try. WOW!! Are we ever glad we did?!? Not only was the food great, the beautiful and modern look inside provided a great experience and atmosphere. The service was also very friendly and focused. I tried one of their 'starters' as my meal and I have to say it was fabulous. The tater tot dish (That's My Jam Tots) is now a favorite and something I will probably order whether I intend to share it with the whole table or not. The photo backdrop was a neat idea, as well. If there was one drawback, it would be the minor issue of asking for a Dr. Pepper to go and they sent me out the door with a Diet Coke!! LOL. Overall, it was a great place to eat and we will be back!!

I moved here in November and within months, Eggsquisite became my default. And I mean that in the…read morebest possible way. I made a rule for myself: try something new every visit. So far I've worked through the avocado toast, the salmon toast, the eggs Benedict, and the smash burger. Every single one has been repeatable. Not everything on any menu is for every person, but I haven't found my 'not for me' here yet. What keeps me coming back beyond the food is the commitment to quality. You can taste it. The ingredients are sourced well, prepared well, and it shows. Right down to the potato buns on the burgers, which are genuinely excellent. This is a local business doing things right. If you haven't been, go. If you have, you already know.

Firehouse Subs - sandwiches - Updated May 2026

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