I have never had any issues at this Jimmy John's. Everyone I've ever had to speak with have always been so nice and lovely and so helpful. I've never had any issues with my order. read more

Jimmy John's - Sandwiches Near Me - Sherman, Texas

The people here were extremely friendly and accommodating. Went in early before they were open to retrieve an order. Super clean + fresh sandwich. All good things would recommend going. read more

Jimmy John's - The order - Sandwiches Near Me - Sherman, Texas

Casually slow with subpar/non existent customer service should be the motto at this location. 3 people working on a Wednesday evening and it took over 15 mins to make 3 sandwiches. Helped everyone in the drive thru first. One lady came through the drive thru, parked (waited while parked) and came into the store 2 different times to find out about her order. While in here the second time she asked if there was something she could do to speed up the order. What happened to jimmy John's freaky fast with great customer service. This place is slower than McDonalds on a bad day and customer service is none existent. read more

I am not sure how this Jimmy Johns stays in business. I arrived later in the evening and I was the only one there. I went inside to order due to historical bad experiences in the drive thru. I had to repeat my order a few times due to the employee not knowing the difference between pickles and peppers. I tried to keep a visual on the sandwich prep but when I got home, the oil and vinegar was on the wrong sandwich. My problem is that all three persons working were visually confused as to their job. If they are the future of this country, we are all in trouble. Owners, please do some checks and balances and make your business more successful. read more

I like the fresh bread that really helps how the whole experience works. JJ is not my absolute favorite sub sandwich but it's at least a nine on the ten scale. read more

Love this place. Always a great experience! Fresh ingredients and their bread is wonderful ! Their employees are friendly and helpful every visit! read more

This pains me because I've always loved this sandwich shop but this last to go order was so horrible it still turns my stomach. After only a few bites I realized something was horribly wrong with my sandwich. The taste has not left my mouth after multiple brushing and several days past. My stomach turned toxic after only a couple hours too. My wife experienced a similar result and spit it out only a couple of bites in. What did you do to our order that we paid $30 for jimmy johns workers?! Criminal read more

Amazing service and clean restaurant. The people were incredibly helpful and kind Amber was fantastic read more

By far the nastiest JJ's I've ever been to, got to my hotel after ordering a Giant and chips, no chips in the bag and the grossest sandwich I have seen, I trashed it and wasted $20 management needs to be more involved in my opinion read more

I like Jimmy John's. The sandwiches are delicious and taste fresh. Drive through people are always nice and polite. Could be a bit faster but, it's not bad. read more

Food was great! Everything was correct so I am giving the two stars for that! I ordered online and waited about 40 mins until I decided to go pickup my order! I got there and they were busy I completely understand that but the first thing walking in two employees are arguing openly in front of customers very uncomfortable for us and unprofessional for them! I finally was assisted and told them my order # and name they gave me the wrong order then said oh well we lost your ticket then so I said okay and waited for them to make it turns out they had it the entire time! I understand they are busy but they need to be way more organized instead of employees all over the place and arguing in front of customers it definitely made a bad impression! Definitely not freaky "Fast" waiting an hour for three sandwiches! read more

Great food! Great service! The atmosphere of the sandwich shop is great to talk business, to talk with your friends, bring your spouse or partner on a date. I recommend this place. I also recommend joining the Rewards Program where you get rewards for free stuff. Try it! They have a great delivery service, too. read more

Seriously yes this is #4 no lettuce extra cheese! Jokes is what this is! Crap crap and crap. Not worth the money read more

Jimmy John's - #4 - Sandwiches Near Me - Sherman, Texas

I tried Jimmy John's when they first opened this location. My sandwich was dry and bland, so I ignored them for a long time. Gave them another try recently and was very impressed. The Spicy East Coast Italian was great! Been back a couple times since to try different sandwiches off the "favorites" menu and haven't been let down yet. It's odd that the place is never busy, but the ingredients are all fresh. read more

Horrible! This is a picture of my son's sandwich that was supposed to be turkey, cheese and mayo only. The guy came back 3 times to ask me what I wanted on it and still got it wrong. No cheese, tomatoes added and a tiny piece of turkey that didn't even cover the bread. They also got the other sandwich wrong and the drinks. Plus it took forever to make them!! Worst experience ever and I will not return. Pretty sure everyone in there is high. read more

Jimmy John's - Got order wrong. Supposed to be turkey, cheese and mayo only! Also is that the smallest piece of turkey ever!? - Sandwiches Near Me - Sherman, Texas

The only reason for the two stars was that subs were okay not anything that stands out. Their thing was freaky fast but not today took over 15 minutes to get subs they were not busy at all. And all the employees acted like they did not want to be there. A smile or a thank you could go a long way. Several dirty tables. Apparently customer service here is not a priority any more. read more

I live in Durant, Oklahoma 33 minutes from from Sherman, Texas. On the way home from shopping or doctors appointments we visit Jimmy John's dynamite easy to use app.I earn point for free sandwiches by using the app & I call in for the whole family. . So it's a large order. I was originally born in Chicago Illinois? I'm really picky about deli sandwiches. Chicago is the home of deli sandwiches. I'll tell you what Jimmy John's makes a real close competition with Chicago sandwiches so I'm really happy. We haven't an unpleasant experience there with oven fresh, roll, fresh deli meat, & anything you can imagine to put on top & you want cut in half the'll do that too. . This isn't a once or twice a sammich joint I frequent. I've been to this business 50 times this place is rock solid and it's tiny. It's on Highway 75 if you blink, you'll miss it so when you pick up your order; you gotta slow down & be careful it's on the frontage road. read more

asked for white sub bread on for my sandwich, drove up to window the clerk asked me if I said wheat? I plainly stated again no, I want white sub bread. H e looked over and saw they were making it on wheat and said not a word to them. when I received the sandwich I knew it was on wheat bc it was square but it took so long to make it , I couldn't wait to make another bc I had to go back to work. It was almost like they had made it earlier bc I had asked for light mayo and it had loads on it. Long story short it was in edible. Highly disappointed!!! $10 down the drain ! read more

Something's in the water at Jimmy John's. As of recent, the parking lot is completely full at lunch & dinner and the line seems to snake out the front door. After opening a year ago, though, the amount of business this small location received was sparse. Almost to the point of people wondering if they were staying open. Today marks my second try at their 'gourmet' sandwiches. While the ingredients are fresh and the time it takes for the sandwiches to be put together really is 'freaky fast', the bread leaves a lot to be desired. It was tasteless and a bit chewy. The Jimmy Chips, though? Yum. Overall, it filled me up, but I probably won't be heading back any time soon. read more

Jimmy John's - Sandwiches Near Me - Sherman, Texas

First time coming here. My Sandwhich was good which is why I gave them 2 stars. My fiancés Sandwhich had a long black hair in it. I have red hair and she has short blonde. I called and asked for a refund they gave it but no apology. No I'm so sorry. I'm not sure how that happened. I probably won't be eating here again read more

Great sandwiches and always fresh. Highly recommended. Enjoy your next meal at Jimmy John's.

Good food. A little wait sometimes but I think they are short staffed at times. Very friendly. Good catering experience too. Would definitely go back. read more

This store is a joke. Drove 15 minutes up the road to get an unwhich only to show up & them be closed. Pulled in at 9:45 & they don't close until 10. read more

This place is not freaky fast! Waited 10 minutes finally asked for my money back. No apologies no let me get your sandwich just ok you should see it back on your card. read more

Won't come here again. 1/2 hour for 3 sandwiches. Lots of staff and lots of laughing. Not serious when we asked about our order. They didn't get our order correct in the end. read more

Jimmy John's - Many many workers, took 1/2 hour for our food. Lots of laughing with no order. - Sandwiches Near Me - Sherman, Texas

I have never seen a more incompetent group of people in one place. So its Friday night 8pm and the place is empty. Cashier is chewing his food at the register and cannot answer a single question about the menu. Nobody here and waited almost 8 min for our sandwiches because the girl making them had to finish up her text conversation. Do yourself a favor and go elsewhere. read more

Jimmy John's - Sandwiches Near Me - Sherman, Texas

JJ as a whole is great- but the one in Sherman, TX needs a house cleaning! An off the clock employee came in while we were eating, he kept Using the F word super Loud and it was all so unprofessional. My order was wrong. I wanted to get out of there as fast as I could. read more

Good food but they ALWAYS literally ALWAYS get my order wrong... and I once saw an employee not change her gloves after handling chemicals then proceeded to make my food. The franchisee needs to step up and do his job and overhaul this restaurant. The only reason they get a 2 star is because their food is good. That's it. read more

Round 2 and disappointed again. The first round, ham and cheese sub. Simple right? 1slice of cheese and 1 slice of ham cut in half. Sad 2nd round 16 inch Italian, order with no oil, vinegar or tomato. Employee asked oil, tomato and what to which I replied vinegar twice. Pull up to window and he said some number. I said just a 16 inch Italian, no oil, vinegar or tomato. He hands me a bag, i get home and have no clue what my sandwich is. There's meat, cheese, oil, vinegar and jalapeno peppers! What? I live 1/2 hr away so not taking it back. This is why they make minimum wage. read more

We ordered our food at 6: 09 pm and waited a hour. Finally we checked our app and it said delivered when it wasn't. So we had to call and they said that they couldn't find our apartment. They could not find us so they gave up, marked it as delivered, and never called us to let us know or to ask for directions. We gave them directions and they said that they're leaving now. We called after 40 minutes and they said that they're actually leaving now, but will have to drive extremely slow due to the weather. I get that but they waited 40 minutes to leave when they told us otherwise. Just now got our food at 8:34pm. Took 2 hours and 25 minutes in all to receive our food. Didn't even knock. Food was soggy and we didn't get our bbq chips. read more

Just stopped for 3 to go orders. Customer service sucks. The cashier didn't understand words. (Seriously) the girl 1st in line kept bitching about everything and insisted she could not make my sandwich the way I have had it at least 10 times before. My last trip there. Ever read more

5 stars for Tony. We were passing through town and stopped by to grab some quick sandwiches. Drive-thru seemed a little slow, so I decided to go inside and order. There was ONE employee, Tony (according to my receipt) and he was killing it. Taking drive-thru orders, phone orders, manning the counter and making the sandwiches all by himself and he still had a pleasant attitude. Mind you, it wasn't the typical freaky-fast JJ experience, but it was still quick and he made a dang good sandwich. Give that guy a raise. read more

Went in this one and asked for a tuna without onion. They mix it there and never had a issue with it at others making it. Guy said it was premixed and no can do on making one without. Will not be back to this one and I love jimmy Johns. You just can't have it the way you like it at this one read more

Simply more expensive here than any other JJ's in the DFW area. I get the exact same order multiple times a month at JJ. This location rings up close to a full dollar more than any other location. Apparently they are allowed some flexibility in their pricing which is fine but 10% more than other locations seems excessive. read more

Loved bread used on sandwiches...everything had a very fresh taste and service was great. Will be going back.

My husband & I LOVE Jimmy John's subs!!! Especially the #12 unwich w/ all the free- be veggies, JJ mustard, oil & basil. Love the Thinny chips also! It's become one of our favorite places to go to eat. It's all so fresh! The staff is ALWAYS friendly & the place is clean! Great place imo! read more

I'd give it a 2. Had the Tuna and it was one of the best veggie subs ever. 3 or 4 molecules of Tuna. Wife had the steak and she liked it a lot, so I assume a 4 rating, resulting in a 3. Bread was good but not great. Chips (salt and vinegar) were super. I'll try it again but next time for an Italian or some kind of meat sub. Tuna... I'm heading back to Subway. They put the tuna in first and are really generous, then put the toppings on that you want. Jimmy John's seems to do it the other way around. read more

I have had your Italian Sub many times and loved each one BUT today my Sister stopped on her way to our house and got 3 Italian subs. Well, there was next to no meat on them and soaked in oil. I'm not sure what happened (possibly forgot they'd already put dressing on and added more?) either way it was gross. Not sure if I'll return. read more

I'm giving this store only 1 stars because in one week I have order from here twice online then once in the store and each time the order was wrong even the two I made online the receipt was right but they just can't seem to make the sandwich the way it's ordered. Now again today I order 3 sandwiched and one was wrong living in Gunter there is no way I'm driving all the way back to sherman. I've gotten to the point where I see they just don't give a Damn and do what ever they want and Patrick the person running this store told me the next time I come in to tell them my order is on him Really? How about you send me a gift card for all the messed up orders then train your staff how to read the tickets and make the sandwich that the customer has requested. there's a thought.... read more

The bearded beauty that goes by Lando makes Jimmy John's a magical experience. Food was perfect, service from Lando exceptional (order a Dasani and ask for a magic trick!), and overall an awesome experience. Team was all happy. Great job, Sherman Jimmy John's. read more