They charged me for food that they didn't put in my bag for my carry out, it was a sad night. We were at this Panera 2 weeks earlier and they messed up our order then, but the location is by my doctors office, so I decided to give them another try. But I have learned my lesson the hard way, won't go there again. Learn from my lesson and go elsewhere. read more

This panera is not great when it comes to a timely matter and getting orders right. It was extremely busy when i went in, which is fine because i had time. i ordered on the device and just ordered a drink, a bagel with cream cheese, and a macaroon. that order should have taken 5 min tops bc i didn't even want my bagel toasted. i waited 25 min because there was a huge line and figured they were just behind, and then went up and asked about it. the lasy had layed the stuff out but forgot to cut the bagel and sign off that it was done. she gave me the bag and i sat down and saw there was no cream cheese in it. but the line now had 10 plus people in it so it would have taken another 20 minutes to get it. i feel bad for workers because they get slammed and don't have enough people working. but they need to definitely make sure to get orders right read more

Panera Bread - Sandwiches Near Me - Shawnee, Kansas

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I've been here before and it was a disaster but I try to give folks a try...Nope it's not getting as many better. I went back because they forgot my soup ..my sandwiches were sloppy today. I really wanted to like them but I'm gonna keep it movin read more

Panera Bread - Sandwiches Near Me - Shawnee, Kansas

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The slowest Panera on earth. I genuinely have no idea what takes so long. Could be two people in the entire restaurant and you're waiting half an hour for food. read more

I have celiac so I don't have a lot of options to choose from but they do have foods that are GS. Their chicken Cobb salad is consistently good and their autumn squash soup (when in season) is excellent. Before I was diagnosed and ate a variety of their food choices, most were good besides their pizzas which are terrible. The ambience is fine, it's chill and relaxed and you can linger. The most negative thing is they need to clean everything better. The tables are often dirty and dishes piled in the area where they are to be placed. And the bathroom needs to be cleaned more often also. Some of the staff are nice and others are just okay. read more

the food was great accuracy was spot on and the cashei that helped me was so very helpful and kind

Late breakfast , but they still had one four-cheese souffle left. Was warm and not hot, but very understandable being it was out for an extended period. Pecan braid was very good. I no longer get coffee at Panera's being the majority of the time, grounds were always present at the bottom of the cup. This particular Panera's has new employees so be prepared for a longer than usual wait, but am glad to see workers are starting to come back. read more

Panera Bread - Four cheese souffle. - Sandwiches Near Me - Shawnee, Kansas

Years ago, Panera had a great bakery with many items includes actual loaves of bread. They gradually dropped most items from their menu, stopped selling bread, got worse in quality, and made smaller pastries at a much higher price, I rec'd a gift certificate this year for Christmas and they don't even have bear claws anymore to spend it on. That was the only thing they still made that I liked. The bear claws had been shrinking in size and quality for a while. The service at the Merriam, Kansas store is just awful. I've ordered bear claws here in the past, and when I went to pick them up, told that they didn't make any that day. Maybe I can donate my gift card to a homeless person. read more

best $10 chicken noodle sou I've had bro what are your prices, maybe if yall had a bread bowl. never going here again.

This location has sealed my decision not to return to Panera. My wife and I went to this location and the dining room was closed. The setup of the parking lot is ridiculous. You cannot turn into e drive through from the parking lot area. So once we are committed to the drive through, we find out that this location is not going to carry potato soup any longer. The one item that brought my wife to this location. Reluctantly we tried the small broccoli Mac and cheese with potatoes chips and a coke. The coke was mixed wrong and tasted horrible. The chips were not edible, mostly stale. The macaroni was a small portion and I did not even try it. I drove down the street to McAlister's. For a 1 more I got a meal that was so much better. This location will not see my again. read more

Super nice staff. After a looooong lunch meeting that I had to drag my daughter to, she got peckish again and went to get a cookie. The clerk just gave it to her, along with a pastry. No charge or anything!! She said 'it's on the house!' Isn't that crazy?! My kid is pretty cute, I must say, but free food?! That's unheard of! So thanks, Panera! This location has all the standard Panera fare you'd expect. It's bright and cheerful, but the cold drink dispenser area could use some cleaning and organization. And part of the roof was leaking, but that's probably just because it's so hot and humid that it's some liquid condensation. Other than that, no complaints. read more

Panera Bread - Free food!!! - Sandwiches Near Me - Shawnee, Kansas

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The food was good and staff was friendly. But, the price of $17 for sandwich, chips and drink is a bit steep.

This location is the best in the area PERIOD! I work from home and I pass another location to come to this one because everyone is so nice, the food is consistent, the bathroom is clean, wifi is strong, and it's overall a cleaner location than some of the others. Cleanliness is a big thing lately, and honestly, it should have always been, but this is where we are and it matters. I applaud the management here and hope that the stellar customer service doesn't change. I spoke with the manager today to compliment her and her team and I want people to realize how important this, compliment as often as you complain. The compliments and the balance they create matter. read more

I stopped in to grab a soufflé at 10:15 and they were out. Website mentions breakfast is served until 11-disappointing. Hardly anything in the bakery case, for being late in the mornin--not much to pick from. Ordered a baguette to take home. It was flat and VERY doughy. I even asked the girl at counter if it didn't rise long enough. She said, "That' our regular baguette. I order them here frequently and this is not the usual. Horrible! It's my first time here since Pandemic began. Very disappointing--won't be back. read more

Panera Bread - Doughy baguette. Horrid! - Sandwiches Near Me - Shawnee, Kansas

What in the blue heck is going on at this location????? Everything we ordered was either not available or not available any longer. When saying one of the items we wanted a male employee walking buy got very vocal rudely saying "we haven't had that for 2 seasons". (Well bud I'm sorry, I must have not gotten that news letter). So when we get our order we are missing not only silverware but part of the order. When we go to ask about the missing food, they wanted to charge us again. I would of LOVED to show a receipt HOWEVER. The cashier as I was paying walked away and never offered to get me a receipt because she walked off to handle other things, even before my card was done processing. Our family will choice a different location in the future. read more

Route 96, Victor, New York location. I had the Signature Take Sandwich with the included side of chips. Along with a drink, it was ~$18.00. That's a lot of money for not a lot of (slightly upscale) fast food. I was completely unimpressed with the sandwich. Way more bun than chicken. I'm not sure what the small round discs were. Very little mayo. Very little flavor. Perhaps it would be more flavorful with tomato, which I don't eat. To be fair, this the first Panera meal that has disappointed me. But it was really unsatisfying. And expensive. My advice is to skip this sandwich unless you like bland food. read more

So yesterday morning I showed up to pick up my catering order and the store was out of there 10 cup carafes. The manager sent one of the employees to another store to grab a few. The manager was so apologetic I only waited 10 minutes but she insisted on giving me some free scones for my coffee which was a great. Needless to say if that was the worst thing that happen to her that morning it was a great day. Once again thank you..... read more

Wanted to place a $100 order but the store would not allow it because there was a line of customers. Now they are minus one customer forever. read more

Ordered online for delivery today. The process was quick and easy! It was so nice to not have to wrestle my kids into the car to get lunch. I was able to customize everyone's order online. Everything arrived just as requested! We even ordered a half dozen bagels for breakfast. Delivery was prompt and the driver was professional. You'll get a text alert when your order is headed your way. It will give you a link to a tracker as well so you can see exactly where your delivery driver is at. Totally worth the $3 delivery fee. Our food was good. I love that they have vegan options available. Makes eating out as a family much easier! read more

Why Panera? I had a coupon. It wasn't enough of a reason in the long run. I've never had potato soup that tasted so bad and I've eaten some pretty bad potato soup. They have these dumb banners hanging everywhere blocking the menus, but then get mad when you don't know what you want to order. This is not the place for me. read more

This locations seems to be a notch above others in the area. The employees were friendly, the service was somewhat fast, and the dining area was nicer and seemed newer. The dining area was nicely divided, and there was an employee keeping the dining area clean (lacking at other locations). My only complaint is the premium price, but the Panera card helps with that. This location also has a drive-thru. Nice! read more

Panera Bread - Restaurant Exterior - Sandwiches Near Me - Shawnee, Kansas

We've always been Panera fans, however today was not it. Waited 40 minutes for them to prepare 2 breakfast sandwiches and a bagel. Once we finally received our food the bagel was not there. Once we got the bagel it was not toasted and thrown in the bag. Not a good start to our morning, maybe next time. read more

Love love love their drive through, so quick, easy and convenient, also, their customer service is awesome! My go to here includes the garden goddess Cobb salad and chicken noodle soup. The salad here is better than other locations I've been to. read more

Food was hot and delicious. As always. But again, completely sold out of Souffles. Always disappointing. The price keeps going up, I still want one but I don't try very often because it is usually a wasted trip. I had a manager once that told me " you cannot make a sale if you don't have any product! It is cost effective to discount one or two rather than lose today's sale and potential future sales" read more

Really odd experience here tonight. Multiple cash registers open but no one seemed to want to take our order. We had trouble buying a gift card with our order and I practically had to fight to get my baguette that is included with my order. My sandwich wasn't bad but for the price a lot of places are much better - and what is with the weird tiny pickle? Also, why is it so dang hard to get a piece of silverware here? read more

Panera Bread - The Italian with a baguette and the sorriest looking pickle I've ever seen. - Sandwiches Near Me - Shawnee, Kansas

Oh my goodness. I was so disappointed this morning with the service. For 17$ I would have expected a better experience and have gotten much better at the same restaurant. You guys are off your game big time this morning and were outright rude. I also had two guests with me who's order you got wrong. First, If you are going to have a trainee at the cash register you should have someone available to help her. I noticed she repeated looked your way toward the manager multiple times. (Not her fault.) What is going on with supplies. Yeah, it's covid but for 17$ Fix it!!!! You didn't open yesterday. I think it was this morning crew and management. Next when my coffee was finally delivered in the restaurant the cup was sticky that I had to wash my hands. Yuck. Then there were problems with order itself (no sausage for my egg and cheese). Covid.. Put out the stupid sweeter and cream where people can reach it or at the very least put both in the same table area. Oh, and make sure the cream container is actually full. ok.. I've got more but you get the idea or at least you should. Customer service people..meh I know restaurants that have less resources that do a better job and don't charge as much. read more

When I first discovered Panera I would go at least twice a week. It has always been a great to go for lunch. I love there seasonal soups they are fantastic. I always grab there chicken thai salad its a bit spicy but very fulfilling. There seasonal soba Noodle soup was EVERYTHING. I think it only comes out around August- Dec. with each entrée you can choose between chips/apple or bread. Only bummer was when they removed there baked chips (I loved them). Another great choice is there You pick two, you can choose between soups/salads and sandwich. read more

I stopped in at the drive-through one weekday at about 6:50 AM. There was no wait except for the time it took me to decide what I wanted. I'm trying to their new egg and bacon on brioche. I've never double checked to ask what kind of cheese they use but it's not one I would prefer. It's a white cheese but I can't place which kind and I prefer yellow such as cheddar. But still, the sandwich was tasty and the server was polite. It was nice start to my morning. read more

Sometimes this place is packed, and rightfully so! The food is great! Their Broccoli Cheddar Bread Bowl is my favorite thing to get.

I left a similar review on Google Reviews, but it's very important to me Wyatt gets his recognition...Wyatt was working the closing shift on 2/09/22 and helped resolve a Doordash issue. He was so incredibly kind, patient, helpful, and professional when tackling the issue. This is an employee who genuinely cares about customers. Wyatt, you're the best. Thank you x1,000. read more

Have been to this location 3 times before 3:00 pm now needing a large loaf of sour dough and today some cinnamon crisp beagles..... always seem to out of both and yet with over 6 hours of business left in the day.... hard to understand.... guess they'd rather loose sales than have to have left overs or throw them away. read more

I frequent Panera when I travel for work, so I eat here a lot. It's nice to see their menu of salads change every so often. My favorites include the beet/quinoa/citrus salad & my current fave the southwestern chicken salad. I have tried a couple of their breakfast sandwiches and they are really good! The bagels are always delicious. Plus they usually have a fruit cup available, which is a great add-on. Sometimes I wish they had a few more options in terms of coffee beverages, but other than that this location is clean and the staff is very friendly. read more

Well staffed, pretty clean, and a little more space makes this a nice Panera to go to. I have always liked Panera... they test the hell out or their menu before adding items. So new items are usually awesome. This visit gave me the chance to eat an apple pastry while waiting for my car to be repaired nearby. Delicious puff pastry and apples with just a hint of custard and cinnamon. Panera is no Wheatfields, but they are darn good and easy to find if glorious grains are calling your name! read more

It was OK normally I'm really only posts ng this to share my disappointment ... Sandwich's are so much smaller than they used to be and it was noticable read more

Panera Bread - ...small - Sandwiches Near Me - Shawnee, Kansas

The food and coffee drinks are great, and the pastries are pretty good. But the reason for my rating is because, i wish they would put more Icing on their pastries and cinnamon rolls. There is barely any icing on the pastries or scones. We always ask for them to put more on them next time. But always disapointed. How much does it cost to make more icing? read more

8 of us made happy plates! The food is five star. Service and quality at this location are good. It must be the slight sting of sticker shock that holds back to four star vote. More specials perhaps? read more

Panera you are usually so good to me, but today you disappoint. I came here to grab lunch for my work. I wasn't getting food for myself, but since I was here anyway I figured I'd treat myself to a latte. After I ordered for everyone I asked and the cashier told me the latte machine was down. No! I asked about cappuccinos or anything and she said they have no hot drinks only plain coffee. Pass. She said it went down right before lunch so I am still giving them 3 stars, but I now have no latte. Sad. read more

Just a solid place to get soup, sandwiches, and pastries. if you haven't tried the soup in a bread bowl, I highly recommend it. Food is made fast and the restaurant is always clean. Parking can be mildly difficult at this location. read more

They forgot to give me my cookie and ended up driving me one all the way to my house right before close.. amazing customer service

I had one of the best customer experiences of my life from Panera! I was getting a takeout order with about 5 entrees and a few cookies. We got home and the cookies weren't In the bag, we didn't think much of It but we called to see if they still had them there and they did. But not only did they have them there, they had an employee drive 10 miles to our house to deliver the cookies!! They actually care about the customers! And they have definitely earned a lifetime customer! I will be returning very soon. read more