Staff extremely friendly, fresh food. This store makes it right if they ever have an issue completing your order. We will be customers as long as we live in Roanoke. Thank you read more

Three visits in a row and they screwed up the order and/or overcharged us every time. Floor is always sticky even all the way into the bathroom. What the heck? Do you ever clean? I mean the staff is basically all kids but don't you all at least have an adult manager to supervise them and take care of the restaurant? If you do I guess they are a big slob too. read more

how are you out of baggets (bread for side) at 11:30 am?? I keep trying this location because of the convenience but man it's disappointing every time read more

The food was just ok. Soup was cold and the chicken salad sandwich had more mixed greens than chicken salad.

Panera bread drive thru has become a part of my daily routine. The food/drinks are always fresh, the restaurant is always clean, and the staff has become such a pleasant part to the start of my morning. They are friendly, kind, and you can tell they are happy working together. Special shout out to Ally and Cheyenne. They always remember me and ask how my day is going. Love this place! read more

This is nothing against this franchise owner or their store, specifically. Prices are insane and portions have been cut. Such a ripoff! A half sandwich (more like a quarter), pick-2, kids sandwich and 3 drinks, $37+. Still hungry. Not thanks! read more

I've came to this location 3 times and every time the floor is super sticky and dirty. They always have the wet flier sign out and I have never once seen a single empty mop. The food is alright but wish they actually clean the place better if they are even cleaning it. read more

Customer service at this location is always top notch. We're sip club members and go to lots of different Paneras and this one is, by far, the cleanest and most friendly. The food is fresh and hot and the bakery items here are way better than anywhere else. Sometimes it takes a while to get our order but they always keep us informed on the progress and get it out to us as quickly as possible. Bonus: they sometimes play Christian music in the lobby. We love that! read more

forgot things on 3 different occasions. staff was rude and made fun of my car. will not be coming back

Stopped here after a very long day to pick up dinner. I got the pick 2 with a flat bread pizza and Caesar salad plus a bagel for the morning . The young lady who assisted me was absolutely wonderful. She was super pleasant and recommend the ceasar salad when I couldn't make up my mind. It's was close to seven and the dining room was clean and inviting. As I waited on my to go order a large group of teens came in and I watched the young cashier handle it like a pro. My meal was packaged well and still warm when I go home. My only issue was the ice tea machines and lemonade machine were not working properly and I was unable to find another employee to assist me. read more

will not be going back. all our orders came out wrong. when we told them, they corrected them l, but not without a rude attitude. the caramel latte was half foam and had an extremely bitter taste (not from the coffee). we also got the chicken and rice soup bread bowl, steak dip sandwich, sides of bread and parfait; they were all mediocre at best. read more

Cannot believe Panera Bread got rid of the best sandwich on the menu "The Sierra Turkey". Cannot come back and eat at a chain that refuses their staff to make this sandwich even though they still have all the ingredients. Absolutely ridiculous read more

Horrible service. Ordered food on the app in advance, waited 13-15 minutes in the drive thru to pick up an order that was already ready. Only 3 cars in front of me. Staff does not have it together. read more

Always an evening meal waiting for pick up. Great choices and great service and fantastic wuality

They took away the turkey avacado BLT and replaced it with a chicken one, which is gross. The cheese was nasty and the sandwich was $15!!!! I got a sandwich, Mac and cheese, and a drink and my total was almost $40. Way way overpriced, and my order wasn't ready when they said it would be (it rarely is). Most likely won't be ordering from Panera anymore as the quality has gone down the drain and the prices are ridiculous. read more

I've dined-in at many Paneras and while this one had a friendly staff, they didn't communicate well regarding the menu items and our order. The girl working the register was also working to-go orders (by sacking them up and such), and while she was nice she didn't seem to answer our questions regarding sandwiches and new menu items...so much so, that my Mom thought she was given the wrong sandwich. I went up and visited with her and a manager only to find out what my Mom understood to be a menu item was, in fact, not on the menu at all. When asked about the discrepancy, the girl from the register just referred us to the manager back by the orders/kitchen. Additionally, the cookie we swapped out at the end of our ticket was an up charge and the cashier failed to tell us that but rather told us it would be no charge. I understand some workers are unlearned but I have thought higher of Panera Bread employees for quite a while. Saturday's lunch was fine but left us a bit frustrated to spend close to $100 to find that some of the items we ordered were not what we thought. I think that it feels we're in such a hurry to order that sometimes the questions we ask while ordering aren't fully answered if answered correctly at all. You could tell the staff was busy doing other things and didn't want to accommodate us as much as we'd hoped. read more

I'm not sure if talking to management helped but I went back today for a salad and was so impressed by the freshness of the baby greens mix. If it did help, Panera has really won me over by paying attention to what their customers are saying - good or bad. And honestly, being able to see the result of having an open line of communication with your customers is something that builds loyalty. Thanks! read more

The ordering process was a bit slow because they had a new employee. I enjoy their soups and salads. Though slightly more expensive than competitors such as Jason's Deli, I believe Panera has better ingredients. The cinnamon roll (pictured) was delectable. The dining area was clean and comfortable. read more

Panera Bread - Cinnamon Roll - Salad Near Me - Roanoke, Texas

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The guy working the counter yesterday afternoon was really friendly and helpful. I asked for a substitution they don't normally do because I had just got out of the hospital after spending labor day weekend there and it was my first meal in 3 days and he was accommodating and kind about it. It made my first meal after an internal bleed a really pleasant experience. read more

Fast great service. The broccoli cheese bread bowl is one of my favorite dishes on earth. The chicken noodle is also great. I have come here and they don't have any broccoli and cheddar soup. Various times. How hard is it to make soup. It's 5:00pm and they are out. That's crap. read more

Panera Bread - Salad Near Me - Roanoke, Texas

It was just bad the employees were just rude the managers look like didn't treat employees good food tasted horrible no seasoning at all and I will not be going back there read more

Panera Bread - Salad Near Me - Roanoke, Texas

Had a great experience here today, ordered 2 bread loaves and got them super quick . We will be back!

The first few times I tried to eat here, there was always a very long drive thru line. I waited once and it was over twenty minutes, so I left. This time, I was the only vehicle in line and there was almost nobody inside... should have been a clue! I ordered the pick 2- with the chicken salad sandwich and the baked potato soup with a cookie = $12.37. I'd say the chicken salad wasn't too bad, but it definitely didn't make up for everything else. The baked potato soup had no cheese, only tiny pieces of bacon, and no crackers. I found a piece of bread just tossed in at the bottom of my to go bag. Not a single thing about this meal was worth the gas it took to go there. Should have went to schlotskys, which has much better soup that includes crackers and is about the same price if not a little cheaper. Should have checked the yelp reviews... rookie mistake! read more

The employees do not know how to explain the pick two options. Left without ordering because the employee was not sure which sandwiches could be chosen with soup?? read more

The tables are always dirty and no one wants to come and clean them. The food is good on the other hand's

Already had the doors locked at 9:25 when they don't close until 10. Either post new hours or keep your doors open

I love that this location has a drive through! Staff is always super friendly and the orders are always correct! Panera Bread's pricing is high for what you get. 1/2 a sandwich, a small salad and a cup of soup can set you back $20. But that's, of course no fault of this particular location. In fact, if you are going pay Panera's prices... you want your experience to be easy and your food to be on point. Which is exactly what you will find here! It's my go-to location. read more

Food ok, front desk girl who took our order was fine but listed us as to go when we were eating in. Then when I told the gal making our food she acted like it was my fault and I could not change it. Made a big deal of changing it and not very nice. All the staff in the back and in dining room felt like I was in a high school bully arena. Grow up and get some employees that understand decent customer service or pay attention Panera management. We won't visit this one again. Update: I received a call from Panera corporate offering apologies and a free meal. They are doing what they can to train and promised to work with the group. They also have us a free meal at that location. Now I just have to get up the nerve to use it...but a very nice apology and kudos to the company. read more

I have been coming to this panera for a while now and have always had decent service but tonight whoever was working the drive through (order taking) was incredibly rude and very annoyed that I was placing an order. Maybe she was having a bad day, but still no reason to make her customers feel like they are annoying. The team manager was very nice at the window tho. Seems good customer service is hard to find. Disappointed customer. read more

Sofia was so sweet!!! She was super helpful when they didn't have enough ingredients for our food. Highly recommend asking for Sofia when visiting. She needs a promotion!!!! read more

Over a dollar for this amount of cream cheese?? This is different than when I've previously purchased. I hate wasting any amount of money and that's exactly what I did. read more

Panera Bread - Salad Near Me - Roanoke, Texas

Worst location for Panera. They need to start over. The sandwiches that I've had was the worst. I've only been there twice for sandwich. Never again. Appears to have been reheated in microwave and definitely was not fresh by any means. Too much grease or butter underneath my sandwich in sandwich box. The soup was great. read more

Food is always good. Quality is always consistent. They move SO slow though. Honestly, I think DoorDash could deliver an order from here faster than they make it if you order and wait at the restaurant. No joke. read more

Slow and ruuuuuuuuuuuuude, It is 7:30 AM and the last thing that I want to pay for besides my coffee and croissant is a bad attitude and some slow service. Worker at Panera, I understand that you may have been there since 4:30 making bagels, but it's not my fault or the gentleman in front of me... that you took this shift. I know your tired, but please do not take it out on customers who are coming into your drive through on a beautiful Friday morning. Thank you!!!!!!!!!! Ps the hazelnut coffee is pretty good, hence the second star... read more

Been to other paneras and never noticed that they actually had baked good like muffins and sweet rolls. This place is new to Roanoke but still has the panera class. Will be back b4 long. read more

It is completely disappointing when a restaurant that prides itself on salads (see picture above) is out of lettuces. The are constantly out of bakery items which I somewhat understand. But they are always out of something like of certain vegetable or salad dressing. This place is seriously mismanaged. read more

Panera Bread - Salad Near Me - Roanoke, Texas

It's one of the best Panera I have been to. It is very modern and has nice ambiance. Love this place.

Worst Panera I've ever been to..and I love eating at other Panera,s but this one has extremely slow service..there was no one in line but me and it still took 20 minutes to get a bowl of soup, I think they only had 1 girl working. Both times I've been the same thing happens . Plus after waiting I get rock hard bread..the food service goes down after darkso disappointed cause this is the closet one to me. read more

I don't normally give this low a rating, but this Panera location has earned it. We ordered straight off the menu, bowl of chicken noodle soup, large macaroni and cheese, and a pick 2 combo. First, no crackers. For allllll the soup they offer, no crackers?!?! Second, the restaurant was empty, but it took 15-20 minutes to get our food. Third, the soup bowl was only 1/3 full and cold! I had to get up and get it warmed. Ugh. Dissatisfaction! read more

The food is delicious! While the drive thru is convenient, that convenience is negated by the absolutely GLACIAL pace of service. It is literally the slowest drive thru on the face of the planet--a mistake I have now made for the 3rd and final time. Each time being slower than the last. Additionally, when you FINALLY reach the drive thru window to pay, the staff is either blissfully unaware of their sloth-like behavior or just completely unapologetic. read more