It is sad to see what has happened to Panera No cashier, use tablets to select food. Nothing exciting to choose from anymore. Got a bowl of broccoli cheddar and a half grilled cheese. Also got a cup of coffee. Tried to get a Dubai chocolate cookie advertised on the door but was sold out The grilled cheese was ok but was baked not grilled. The baguette tasted like a supermarket baguette, not the fresh bread they used to have. Hot water for tea was out. Dark roast coffee was empty. Regular coffee was lukewarm. Traded in my hot cup for a cold cup to an indifferent window person. Got iced tea. No more fresh lemon. Maybe this explains why the place was empty at 6:15pm? read more

Egg and cheese sandwich literally had zero flavor. If it wasn't for the seeds on the bread I would not have tasted anything. $7 for egg and cheese No Thanks read more

Panera Bread - Egg and Cheese $7 - Salad Near Me - Pembroke, Massachusetts

Always good food. I love their meal options. Prices, like everywhere have become expensive. I just paid 20$ for the half sandwich and soup bowl with a drink. Food was excellent but prices may keep me away. read more

The food is overpriced, but tastes good and is consistent every time I come. This time I decided to ask for suggestions because I wanted to try something new. The cashier not only ignored my questions but she also got my name wrong. I asked multiple questions. I'm not so sure about the ambience because I got my food to go although I have eaten there before and it's like every other Panera on the inside. read more

You have to walk in if you pay online but I had my dog and my disabled mother in the car so I had to use the the drivethough window. so went to the drivethrough and I paid by credit card handed it to the lady and she takes it and shut the window and took off for like 10 minutes with my card. I don't know who she is, does she have a criminal record in stealing credit card numbers? You know the people these places hire. Anyone that will do the job for slave wages. And I find this alot with these fast food workers. Unreal. So rude. Just to let you fast food workers out there know. I'm lucky she didn't steal my number but wow. Panera teach your employees proper money exchange. You make the exchange always in front fo the customer! always. The Identity Theft and Assumption Deterrence Act criminalizes unauthorized use of another person's identification to commit fraud, and federal penalties can include up to 30 years in prison and fines up to $1 million for large-scale operations. ... Facing felony credit card fraud charges read more

Apparently you have to be pretty for the Cook to recognize you are waiting for food. I was standing waiting and he said not a word. Then a pretty young girl came and stood beside me and the Cook says "May I help you?" and processed to converse with her. It happened two more times. Then my food was ready. He placed the food on the counter and said poppyseed? and pushed the bag towards me without another word, but continued to pay all his attention to the others. Very rude!!!! read more

The food is usually fairly average but there's always a long wait time. They also close like 15 minutes before the stated closing time pretty often which is just ridiculous. read more

Found a hair in the soup no replacement offered stay away Cannot recommend this establishment eat here at your own risk read more

Overall my experience was good at this location. There was a one time mess up when the salad with chicken came without chicken,

food was overdone and dry, extremely noisy restaurant! Service was slow, had to finally ask for the check as server disappeared. Never go back!!! read more

Just paid $20.00 for a "you pick 2" and this is my sandwich. All bread and lettuce, with a thin layer of tuna. They serve this sandwich on bread that is more like a bagel. So disappointed, used to love Panera. I understand that times are tough right now, but, if I am paying for a tuna sandwich, there should be tuna on it. So, I basically paid $20 for a lemonade because that was all I ate. read more

Panera Bread - Tuna Salad Sandwich - Salad Near Me - Pembroke, Massachusetts

Worst Managment!!! I made a breakfast order today and instead of a sausage egg and cheese they gave me a chicken sandwich with fried pickles on it. No biggie, mistakes happen. I call the store and explain what happened and asked can you refund me for the sandwich. The girls reply was to come back and they can fix it. I said I can't, I'm on my way to work. She says okay yeah, come through the drive through and hangs up. I call back and get the same girl (Lily) I said I think you miss understood me. I can't come back today and just want a refund and she says oh can you come back tomorrow. I said no I would like a refund. She says I need to come back to the store to process the refund. I inform her that I paid with Apple Pay over the app. And she tells me she can't refund me. I ask to speak to the manager and she calls the manager over. Here is the kicker. Lily never put the phone on mute and I can her the manager in the back ground saying that they don't serve a chicken and pickle sandwich. And she doesn't understand what is wrong with my order and there is nothing wrong with my order. She tells her to tell me that they don't make that sandwich. They go back and forth and the manager tells her to tell me "have a nice day" and hang up. You would think a manager would have just takes the call and fixed this issue. I finally got Lily to give her the phone and she rudely tells me that they don't even have that sandwich. I tell her that before talking sh*t about a customer they should at least mute the phone. They ended up refunding the whole order by canceling it in their system. This process took about 15 minutes. Do better Panera. All I wanted is my money back for the item I didn't receive. Oh and if you are the manager take a look at the photos, of the sandwich you don't make read more

Panera Bread - Pickle and chicken sandwich - Salad Near Me - Pembroke, Massachusetts

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I go toPanera because it is reliable good food. Their prices are good and I walk away feeling as though I got my money's worth. That was not the case tonight at the Panera in Pembroke. We ordered sandwiches and my choice was the classic grill cheese but I added tomato and avocado which cost an additional $3. The sandwich was not grilled; perhaps it was warmed in a microwave to melt the cheese. (That's my guess as there was no grill marks anywhere.) There was a thin slice of tomato, one small slice of avocado and one slice of cheese. I took a photo but there doesn't seem to be any place to post a photo here. I'm not sure what happened to the reliable Panera but it was not there for me tonight. rose read more

Panera Bread - I go toPanera because it is reliable good food. Their prices are good and i walk away feeling as though I got my money's worth. That was not - Salad Near Me - Pembroke, Massachusetts

My wife and I were in a hurry so we went thru the drive thru and ordered 2 breakfast sandwiches. Waited 14 mins for the order to come out and the line piled up behind us around the other side of the store. Besides the coffee coming out wrong/the sandwiches with sausage was undercookedAnd it cost us $15.48 we had a great experience! NOT! We both got thru maybe half our sandwiches and had to throw them out! When we went in later to complain we got a young milk toast clerk who said - 'Thx-Sorry!' DO NOT GO TO THIS ESTABLISHMENT! Horrendous food and service! If I could give 0 Stars I would! read more

Panera has a drive through!!! How amazing is that!?! You can literally get decent/healthy food in a drive through! If this place was closer I would probably go here way to much. I got a egg and cheese on a sesame bagel with ginger peach tea when it was 4 degrees outside, and I never got out of my car. Panera is Always changing their menu to add yummy new salads and they have a large variety of Tea. Definitely worth a stop! read more

The food at the Pembroke Panera is delicious and the staff are very friendly. With the outdoor seating it's a nice stop for a quick tasty meal. The Art Deco design is a little odd for a restaurant today, but doesn't detract. The other locations I've been to usually have a fireplace which is nice in the cold weather. read more

Panera Bread - Salad Near Me - Pembroke, Massachusetts

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Overpriced mediocre food. Enough millennial attitude for all to enjoy. Went through the drive through on 9.12.19 and spent $45+. Knocked on the window while waiting for order because receipt read wrong items. Was trying to be nice and let them know before they packed the order up. I think I turned the drive thru workers life upside down. Got home and missing an entree (overpriced mushy tortellini) ... immediately call the store and get a 12 year old attitude on the phone. Tell him I'm missing an item. His reply "oh yeah, what item?" I reply "why does it matter; it's missing, give me your manager please. He hangs up on me. Call a second time and I get millennial mike on the phone. I ask to speak to manager. The reply "for what?" I tell him it's none of his business, just get the manager. Manager Sam gets on the phone. Apologizes half a$$ and tells me she will mail me Panera cash. Whatever the hell that is. I'll believe it when I see it. Won't ever return to this Panera again. read more

No sausage on both breakfast sandwiches we ordered. Pics are what I order and the very sad sandwich I received. Just go to Dunkies. read more

Panera Bread - Salad Near Me - Pembroke, Massachusetts

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Pretty cookie cutter obviously but this place has a disconnect with customer order and preference. Anytime i have to go here for my wife I always order the grilled cheese sandwich. I beg and grovel for them to PLEASE burn it. Scorch it. Nuke it. Then ask Them at the grille to so the same to make sure. She. I get home into the toaster It goes as it is limper than you know what after a hard night of drinking. Not a fan read more

I'm so disappointed in this location. (The Braintree store is awesome.) The food, the service, and the wait-time at the Pembroke location are atrocious. Sausage, egg, and cheese breakfast sandwiches were inedible. Took forever at the drive-up. My husband's sandwich was overflowing with scrambled egg (was supposed to be over easy) while mine had maybe half an egg. The sausage was pallid, cold, and flavorless. No detectable cheese. Coffee was not hot. Lesson learned. read more

Came here today to grab a quick lunch ended up getting you pick two their seasonal strawberry poppyseed salad and broccoli cheddar soup with a Peach Blueberry smoothie, not knowing that the base of the smoothie was Mango (which I'm highly allergic to) they were able to accommodate me and use the strawberry base instead... YUM!!! They were so kind and the service was great! Thanks again for working around my allergies! read more

I like this Panera. Fairly new, it's the first one I know of with a drive-thru which was a real plus on a rainy day! I appreciate the consistency of Panera, the fresh ingredients they all use and the variety of menu items. Also like the standby menu items, plus they're apparently willing to admit it was a huge mistake to discontinue blueberry muffins because they brought them back! I got a BaconTurkey Bravo the other day which has been on the menu since Day One, I think. Huge sandwich, was enough for lunch and breakfast the next day. Pastries are fresh, the store layout is inviting and their goal is to get you through the line fast & happy. I was! The customer service here has been high every time I've been in, with knowledgeable employees and willing to accommodate. It's a keeper for me. read more

DO NOT order from them. I ordered tuna sandwich guess what I got? I got tuna and chicken salad sandwich. Yes both mixed together in one sandwich. When I called its you need to come back to get refunded bc you can be lying about fake order. How can you refund a cc if it's a fake order? Nothing but idiots who work at this location I should of known better when he couldn't read my name KIM called me Bridget. Yes it was my order bc the other 4 things I ordered was in bag. read more

Panera Bread - Salad Near Me - Pembroke, Massachusetts

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OMG Panera! No no no. Get rid of those crap kiosk tablets. You are in a service industry, act like it. Not a single employee said hello when I walk in yet I can see 3 of them. No eye contact. Machine doesn't recognize my Panera card nor my phone number. I order as an unknown uncared about guest. Sesame bagel, I want it toasted with cream cheese but no option seen and a cup of coffee. I swipe my credit card and the screen immediately goes back to the home screen. Did it go through? Did you mean to say thank you for my business? A human finally comes out to tell me there are no sesame bagels. I figured out from watching another customer that I'm to grab my own coffee cup as none was offered by the machine. Throwing away my loyalty card as I am no longer loyal. I bet Gunther Tooties will say hello. read more

Shame on us for thinking we'd get our grilled cheese GRILLED this time around. What a disaster. The most important part about a grilled cheese is you're supposed to GRILL THE CHEESE. read more

Panera Bread - This is real. Again. Incredible that this isnt a joke. - Salad Near Me - Pembroke, Massachusetts

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Needed a late dinner decided to just grab a sandwich. Got the classic chicken sandwich. It was Expensive and it was disgusting. Was cold when I got home 5 minutes later. Breading on chicken was tasteless and the chicken has a unpleasant texture. Ended up throwing most of it in the trash . Very disappointed read more

Probably one of the worst Panera's on the south shore. Avoid the drive thru, the concept is good however the drive through is always a nightmare. Rude staff and they never seem to be able to get an order correct read more

We got here ordered on the kiosk only to find out they were out of baguettes. We completed our order though and waited for or food. We sat there for 30 minutes, when we found out our order did not go through. People from the drive through had been getting the food while we were sitting there waiting. I will NEVER come to this place again. read more

Fast service, friendly staff, clean environment and good food. Price is OK in comparison to food quality & the factors above. read more

Ordered two small mac and cheese at the drive thru. Both were barely half full. When i got home (10 minutes) I called the store 2x. No answer either time. Cost me almost $14. Rip. PS. This was Friday August 3 at approximately 6 PM read more

So very disappointing as I loved Panera eating there often and missed having one near by after moving. I've been disappointed every time I've visited a few different locations since encouraging the same issues at each location; order is constantly incorrect either in person or pick up. Never give the standard pickle anymore...even though I've started asking for pickles when placing my order and still don't receive any. This particular occasion I checked my order before leaving to see if I needed a spoon or napkins and had noticed the pickles were missing so politely let them know I had ordered pickles but didn't have any...they gave me a tiny sliver of a pickle in a large to go soup bowl that didn't fit in the bag with my original order. Sounds like a little nit picky and petty of a review but I'm truly hoping for Panera to step up again and provide quality food worth the calories and wait. read more

Place is always filthy and they never get your order right. Ordered a full apple Fuji salad and got about a quarter of a salad with 2 dressings for $11.00. Outrage. read more

Panera Bread - Supposed to be a full Fuji Apple salad. It looks like it's a quarter of a salad. - Salad Near Me - Pembroke, Massachusetts

Frustrating fluctuating hours (have to call to make sure they're open), when online it says close at 9:30 PM (7/12/16) for this store. But it was already close few minutes before 9:00 PM. I just wish they'd update their store hours online or actually stay open until 9:30 PM (it's a food place and it's summer). read more

Panera Bread - Wrong store hours (7/12/16) - Salad Near Me - Pembroke, Massachusetts

this panera is so bad. like i don't even know how it's possible that it's this bad. i'll give them the one star because at least the ingredients are decently fresh, but these people just don't have any idea on how to put them together. multiple trips there, and my sandwiches are never put together properly, for instance if i order a sandwich with avocado on it, i get half of an avocado scooped out of it's shell, not sliced, EVERY TIME. bread doesn't taste fresh when it's a panini. i hope they can get the properly trained managers who can train and guide their team better. very poorly executed... read more

The drive threw lady was super rude. She spilled my smoothie and did not refill or replace it. Super disappointed. Didn't even get an apology read more

Went the other day, got food to go(obviously due to pandemic) anyways it was delicious, went back today and the food was terrible. I totally get things aren't functioning normally but it seemed all the ingredients were kinda old maybe even expired? they also gave me the wrong food. I went back to have my order adjusted, they were very apologetic and helpful. When I got home to check the food, the order was correct but the food was awful! The lettuce in the salad was wilted and soggy. It actually kinda smelt bad, keep in mind this was the second salad I got, so my assumption is their food distributer wasn't able to get them fresh produce, fine I get it but if that's the case take the item off the menu rather than serve expired food that's an Exotic Joe move. You're better than that Panera. read more

The food is fine, but sometimes it feels like the employees belong more in a proper after school program than running a restaurant. If you come looking to eat in a relaxed atmosphere or with any hope of getting work done be prepared to suffer a lot of yelling and awkward teen flirtation. read more

8:15 Friday, 7/13. It was bad luck that we stopped. Tried to order a salad, but the mixed lettuce had run out. Tried to order a smoothie, but the yogurt had run out. The turkey bacon avocado sandwich had rock hard bacon, unripe (flavorless) avocado, and a weird sweetness from the turkey that really concerned us regarding the freshness of the meat. Unfortunately, took the 1/2 sandwich to go. Didn't have time to return it. Additionally, the women's room was disgusting - overflowing paper all over the place. Going to the cape? Pass this place by!! read more

Panera Bread in pembroke is one of my favorite places to go! Today, they did a spectacular job on my chocolate croissant and an even more outstanding job on my grilled cheese! The staff here are so friendly and kind and whenever i walk through those doors i know i'm going to get the most comforting meal. With the wide variety of drinks, soups, sandwiches, and bakery items this immediately makes Panera Bread the top of the (fast) food chain! The location is impeccable as well. One could not ask for a better Panera Bread! read more

This location needs to get their act together. Food is more often than not made incorrectly, they very frequently ignore requests to not include ingredients (such as, no mayo). Online ordering wait times are -double- from what time the website tells you it will ready by. Staff is friendly but I think they are so used to messing up that they very quickly try to give away drinks or pastries for the inconvenience. read more