I was out running my dad around in the area and he had a craving for Panera. He enjoys their French onion soup and tuna sandwiches. Stopped in to place an order to go. It is located in the foundry Road shopping center. They do not have any dedicated parking just for Panera so you will have to park in the lot behind it or get lucky enough for one of the few spaces in front. It wasn't very crowded so I did not have to wait to place my order. I got the half portion size tuna salad sandwich, and cup of French onion soup for my father. I saw that they have the French dip back on the menu so that's what I ordered. I tried to be a little bit healthier and got a apple instead of chips with it. Inside it was clean and after placing my order, I went to the takeout window to wait for it. It was prepared pretty quickly in about 10 minutes. When I got home with my food, I noticed that the Apple was the smallest Apple I have ever seen. It made me regret my decision on not getting the chips. The food otherwise was decent. Sense it was a few minutes before I got home. My sandwich needed to be reheated as well as the sauce. read more

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This is my local Panera spot. Been coming here for a few years now. I have always had a good experience whenever I go. Now these dipper sandwiches that are currently in the menu are definitely a hit in my book. Today I popped in & dined in for lunch, I have always been obsessed with their creamy tomato soup so it was a no brainer for me to go for the Chicken Pesto Ciabatta Dipper combo. I requested extra basil pesto spread in my sandwich and they hooked me up just right! The sandwich had all of my favs, grilled chicken, two types of cheeses and a yummy spread. You about a half cup of soup to dip with and that combo tasted amazing. I didn't realize it came with chips, so I ordered a cookie as my dessert. Not sure how long these combos will last but I will be back to try a different one. This location always lives up to the Panera standard & name, pop in and try something on the menu that you haven't tried yet, I'm sure you won't be disappointed. Make sure you also download the app, this meal was only $6.66 with my rewards & discounts in the app. read more

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Worst pb location. If you're picking up an online order, they make you stand at a door, you have no idea if they are working on it, because there is no one there to greet you. Just a line of customers greeted by a closed door. Orders are never ready so everyone is just standing at that closed door. The food is fine, just always check your food if you're picking up. They rush your order while you're in front of the closed door and make mistake after mistake after mistake. read more

Panera Bread - Closed pick up door. 6 people are waiting while I took this picture. Absolutely ridiculous. - Sandwiches Near Me - Owings Mills, Maryland

Don't go, poor customer service. Line cook had attitude about having to work. Every employee was on their cell phone. Manager did nothing. Owner was there clueless. Just save your time go to other restaurant. read more

Is it OK to not post a review but say that I am concerned about all the unfavorable recent reviews and no response from an owner or manager? I will skip this place until that happens. read more

Panera you can do better!!!!! Improve: Food, Service, & Ambiance Ordered online which was a seamless process. Where this experience pivots is going to a back door to the kitchen and knocking for pickup. They've got to make a better plan as this TACKY and not representative of the image it wants to create. I declined the sandwich in presentation of my entire experience. Staff 1/5 was an excellent experience the other 4 couldn't be bothered with the day or customers patiently waiting for online orders. Do better Panera. On a positive side, I've experienced better service and food was 4/5 while dining in. Again, DO better as you've absorbed other recently closed locations for the area. read more

Panera Bread - location for online orders. very tacky. Maybe it's time to call health department. - Sandwiches Near Me - Owings Mills, Maryland

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The coffee bar was out of half and half and after making the staff aware after a few minutes i reminded them I was waiting. They indicated it would be out in just a couple minutes. At no less than 8 minutes and as I walked up to remind them yet again they indicated there was additional half and half at the soda bar. Had I known that I would have used it So the people I asked didn't indicate it was there when I asked but they knew it was at the cold bar because they told me. Poor customer service. As well as poor maintenance. The next person will need to tell them as when I left the coffee bar was still not restocked. Deborah Carper. read more

This is the second time they messed up and sent me brocc and ched soup instead of chicken and wild rice. I will never order for delivery from them again. I'm not feeling well and was really looking forward to the soup and now my husband has to go in person to the store to get it instead of staying home and caring for me. Plus, they just threw my baguettes into the bag like pieces of trash. So my husband goes to the Panera location we ordered from and asks for a manager, after waiting almost 10 minutes, no one ever comes out so one of the cashiers ended up taking care of the issue but she even said "my manager isn't coming out". This is ridiculous customer service. Panera has lost another customer. read more

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Just had breakfast here. Food was terrible, the sausage patty on my breakfast sandwich looked like it was cooked last week and the croissant was cold and tasted store bought. The entire place was dirty as well, when I moved the chair to sit down the back of it felt sticky. Will not be back. read more

I'm sad because I love this location and I always order online. This time, the Smokehouse BBQ chicken sandwich had mostly bread, sauce and little chicken. That's not a sandwich! Panera you've to do better! read more

Panera Bread - Smokehouse BBQ Chicken Sandwich - Sandwiches Near Me - Owings Mills, Maryland

Panera has great soups and the bread is the DEVIL in a good waySeriously, if you're looking for great service always with a smile then this location is for you. Have they went down a little with the portions control, absolutely but if it's brought to their attention they will try to rectify the situation. For that they get an 8/10! The Autumn Squash soup is one of my favorites (sadly I devoured before I remembered to take a pic) always hearty and flavorful! Absolutely love the added touch of the 4 pumpkin seeds! read more

Panera Bread - Strawberry Mint Charge! Definitely a must - Sandwiches Near Me - Owings Mills, Maryland

This place is below (1) stars! I went there today and again for the 3rd time I received a Turkey sandwich that had stale bread. The bread was hard as a brick and the sandwich is half the size of what I've received in NC. Sandwiches in NC are larger and the bread is soft and chewy. read more

The food is good and reasonably priced. I got some sandwich and it was very good. The cheese was melted well, the meat was plentiful, the bread was soft. Also got a bread bowl soup. The soup was good and the sourdough bowl was soft. Very pleasant eat. Also got some pastries and they're just about the best pastries you can get. The locale itself sits on a street in a shopping centre. Provides good views of the scenes outside as well as pleasant outdoor seating. The parking situation is probably not good (only like 6 spots immediately around the building I think), but I don't go during the rush hour, so I didn't notice anything myself. read more

I love Panera Bread, everything I've ever had there is fresh and made to my own specifications.

I will never order from this location ever again. Ordered the Asiago spicy steak sandwich first they didn't have the bagel in stock at the time of the order and that was ok a quick change of the bagel. When I picked it up though... it looked nothing like what's advertised and that's the only reason I wanted to try it and it was missing the ingredients that go in the sandwich. I called they were nice about the situation but going in the store to get a remake of the sandwich I purchased, the cashier act like they was doing me a favor or something with the smart disposition and brought the sandwich out to me saying "here u go" like I wanted too much out of them. Smh! Then they put a lot of arugula on the sandwich even outside of the sandwich because I pinpointed the fact that they did not put it on the last sandwich. This is crazy for something I spend my money for. read more

Service at this location needs to improve. You place an order on the internet and then wait at a door for someone to finally come out and give you your order. Very odd process and no one is managing the door to make sure "rapid"'orders are given to the customers. Very disappointed Panera you need a better process. read more

I was at this location today. It was pretty cool. I love how you can just place your order at a kiosk. It makes things go a lot faster. I was here during lunch time and it wasn't too crowded. The staff was nice, the place was clean. The only thing that I struggled with was figuring out what I wanted to eat. I am gluten free and it's 2023. There are so many people that live a gluten free lifestyle, that I am surprised that they don't have more gluten free options and I mean they could at least have some bread that's gluten free. Also the menu should have the acronyms of GF- Gluten Free V- Vegan. I really look for that at every and any restaurant or Fast Food place that I go to. By all means the experience here today was overall good but that's my only grievance. read more

Salad was really good but not even amount of chicken with lettuce way to much bread was hard. Pizza had no sauce and cheese was not good but I would recommend the salad though. And I also had a blueberry bagel that tasted stale don't get it trust me. read more

Panera Bread - Caesar Salad with Chicken with bread - Sandwiches Near Me - Owings Mills, Maryland

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I've been coming here since they've been open. I must admit they started a little slow and that's why I waited quite some time to do my Yelp review but I am proud to say they are moving fast and keeping up w the demands now! The food has always been good here and you still get all the same options as you do the other panera locations. I do like this Panera Bread because it's spacious a has many seating options and different seating arrangements so that way you can sit wherever your heart desires whether you're hosting a study group, spending family time or a dinner for one, they can accommodate it. I liked it there because their beverage station is always clean and the condiments always full. Looking forward to returning back there pretty soon to get my favorite Chicken and Wild Rice Soup & Figi Apple Chicken Salad! read more

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Walked in on a weekday, stood at the counter no one was there to take my order or even to acknowledge that I was there. As I was standing there, the only thing I heard was foul language coming from the kitchen area. There was a woman that brought her sandwich back because it was the wrong order and asked for a refund. They addressed her before they addressed me. Also, the soufflés looked burnt. This Panera chain poorly managed total dysfunction. Corporate should fire everyone and start over. It's unfortunate because it makes me think twice about going to Panera read more

The food wasvok. I ordered the BBQ NOODLE SOUP. It was bland. The decor is updated and clean. The waitress came immediately and food served in less than (5) minutes. read more

Panera Bread - BBQ Noodles - Sandwiches Near Me - Owings Mills, Maryland

I received a coupon for a "you pick two", so I stopped by to grab some lunch. The coupon was also about to expire soon, so I knew I had to use it or lose it. When I entered the restaurant, the line was already long and the line was not moving. Thankfully, a second register was opened. I placed my order and swiped my rewards card. The staff member verbally provided a list of my current rewards. I told her that I would like to use the "you pick two" offer. I ordered half of a grilled cheese sandwich and broccoli cheddar soup. She confirmed the order and stated the amount due. I did not think much about it until I looked at my receipt after paying and realized that the discount was not applied. I knew the food would take awhile to be prepared, so I got back in line to inform her of the issue. She apologized and explained that she hit the button to apply the offer, but for some reason it did not go through. She resolved the issue by returning the difference in cash. The grilled cheese sandwich was a little dry. The outside of the bread needed more butter. read more

Panera Bread - Not so grilled cheese sandwich - Sandwiches Near Me - Owings Mills, Maryland

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In search of a quick/casual place to grab an after-walk bite to eat we decided on Panera. Upon arrival there weren't any visible customers and I noticed two employees but no one at the register. No problem as there were two kiosk available to place our order. After placing an order we were directed to go to the register to pick up our drinks. The cashier directed us to the pick up window and the pick up window directed us back to the cashier. This could have been avoided if the cashier asked us what we ordered. Once drinks were in hand and sandwiches plated we took a seat and ate. Both of our sandwiches had cold pockets. I literally had to spit out a bite to confirm I didn't eat raw sausage meat. When we determined it was cold egg we decided to finish our meal. While waiting in line to refill our tik tok famous caffeinated beverages (located behind register) we were able to provide the sandwich feedback with the manager on duty who apologized and said next time will be better. read more

It had a fireplace, pretty clean, pretty new. Also the food isn't half bad. It's pretty nice for a panera.

I've been patronizing this Panera since they came to the area and for the most part the service has been good and the food fresh and tasty. I like that PB is constantly updating the food and drink menu while keeping the oldies but goodies. The beverages happen to be one of my favorites because you can get drinks other then your typical sodas. I noticed they appear to have seasonal drinks. In the summer my go to was the blood orange drink. Now they have what they call Charged drinks that have caffeine. I got the Strawberry Lemon Mint with Guarana & Caffeine. It was quite tasty, refreshing with a great strawberry flavor and a hint of mint. Today's pick was the Passion Papaya Green Tea that is lightly sweetened. Another winner! As part of the Sip Club you can get a drink every 2 hours every day. I have free membership until January and I plan on making good use of it. Normally the membership is $11.99/month. Some exclusions apply such as the expressos and smoothies aren't included, but they still have plenty to choose from. This is a great deal if you are a drinker and love Panera. read more

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I order from here often. Food is quick and fresh for sure. Great value for the cost. Large portions. I typically order the Green Goddess Salad with the BBQ Chicken Sandwich. This is a picture of the Green Goddess Salad. Comes with delicious Avocado Dressing. I also enjoy the Greek Salad! I ordered the pick two where you get a salad and a half sandwich. If you go in the store, they have like two kiosks where you can self order and this pick up or you can go to the register. During a lunch rush food comes out quickly and they have more than one cashier. Green Goddess Cobb Salad read more

Panera Bread - Green Goddess Cobb Salad with Chicken - Sandwiches Near Me - Owings Mills, Maryland

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Visited this location while in Maryland. I ordered 2 cups of tea from the kiosk as the line had a few folks on it and two cashiers. My pager (155) went off about three minutes after I finished check out. When I went to the pick up counter, the gentleman said oh, just get your cups and make the tea because the hot water is up front next to the coffee. I said yes but the container is empty so I was directed here by the cashier. The gentleman then said oh I will have the guy come do a refill on the hot water. We went back to the front and sat at a table. Two other patrons were near the coffee station waiting on hot water also. One lady turned and said hi are you waiting on the water too. I said yes the guy will come with a refill any minute. The gentleman came and got the container, he went to the back. He returned to the front and cleared dishes at the dish return countertop. The other patrons grew weary. There woman went to the counter and said excuse me please just put hot water in my cup. I can't wait any longer; it's been fifteen minutes. I waited patiently because I was enjoying the company of my family. The gentleman came out and literally threw the hot water container on the shelf and slammed the cover closed. It was so loud. His name was LaShawn. What he did was so rude. When he slammed the cover down, everyone sitting across from the tea station looked in silence. He literally shut us up. A woman sitting behind me said oh no. That is unacceptable behavior. He should be reported. That was very rude to do. He must be upset but that's not how you handle it. My cousin said there is no more honey and no lemons on this tea station. I said Girl, I'm scared to ask about it. I might get honey and lemons to the face next. We all laughed even though it wasn't really funny but we know he was mad at something, maybe not us or maybe he was. I mean they did keep bugging the cashiers about the wait time. They had pretty good reason to do so too. Twenty two minutes for hot water. Unreal. read more

Panera Bread - Sandwiches Near Me - Owings Mills, Maryland

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Not my favorite location at all. Service sucks. I now typically just go in for the drinks as I have the Sip Club membership and I'm so glad they have a kiosk so I can just order myself and not have to deal with the staff who seem annoyed to take orders. read more

Service is spotty. The cashiers aren't really friendly and good luck in getting your order from the kitchen in a timely fashion or having them alert you that your order is ready for pick up. Often, orders pile up on the counter. On my last visit, my order was sitting on the counter and my pager had not gone off. There are plenty of tables and wifi is available. read more

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Pleasant Staff, Fresh Food, Comfortable Dining Room with Cozy Fire Place in A Great Location.

Overall, my food was great at the end of the day. I originally ordered the tuna salad sandwich and that was just way too salty however, I shared that with the manager told me I could pick up something else and I chose the cheesesteak sandwich and it was great. Customer service is great and I appreciate it. The manager allow me to switch out my order. read more

Ordered the Asian sesame salad with chicken but where's the chicken they put everything in it except chicken if they did must of been a strip cause only tasted a bit then I moved salad around and nothing if there was a chicken shortage they should have told me I would of gotten something else smh read more

I will not be going back to this location, I'll make a trip to another store. I used to order drinks here all the time for delivery while I'm at work. They always came perfectly. Not sure what happened, but in the last few months, every time I order from here (delivery or pick up) my drinks are 1/3 of the way filled. I have had them remake my drinks before, but i shouldnt have to complain every time to get my drinks made correctly. It's ridiculous, lazy & theft as far as I'm concerned. How hard is it to fill a cup?? Make sure your orders are correct and to your liking!!!. read more

Panera Bread - Sandwiches Near Me - Owings Mills, Maryland

Good food , good service, good atmosphere , place was clean and spacious. Will come back when in the area read more

Panera Bread - Sandwiches Near Me - Owings Mills, Maryland

***Complaint review**** My friend purchased an iced tea chai latte from the Security location and it was too sweet. So since I live in the Owings Mills area I thought I could exchange it at the Foundry Row location with no problem. The cashier stated she had to speak with her manager, Sam. Sam came to us and stated she can exchange it "this time" the next time you have to go back to the previous location. I was appalled by her response and I thought it was horrible customer service. Don't tell me you can do it this time, she was condescending and rude. Even if it's policy it was all in her delivery. Geesh, it's only an iced tea!! I will not return to this location ever. I did go to Panera's website to also submit my complaint as well. read more

So I only do rapid pickup here and the last 2 times half of my order was no longer available. What do I need to do to get a cinnamon roll or has my diet plan threatened Panera somehow to not give me a cinnamon roll. Ugh read more

I'm sad as I write this review. I love Panera, all of their items. Love them; however this location has really fallen way off. They have none of the nice desserts, such as the The Brittany. I asked several times about them. I was told they are out of season; which I found odd as other Panera's are carrying them. I find this excuse at this particular Panera all the time. They are always out of something and never have brought pastries. Some of these items really need to be addressed. read more

The food , service and ambiance is always pleasant. I love Panera Bread . My favorite things to order is the flatbread pizza, Madagascar vanilla latte and the green goddess salad. read more

Today I walked into this really nice Panera bread. I ordered my usual green goddess salad. I was given a buzzer to go the window when my food was ready. The salad came up in no time. I warmed up my bread in the microwave. Yum! My salad was a completely different story. It was beautiful but absolutely tasteless. My salad was huge let me say. I have never gotten the whole because I usually get a soup with it. I noticed that there barely any dressing on it so I asked for more. I was prompted given more. That didn't change anything about the salad. It just had no flavor. It truly do t understand it. It wasn't missing anything ingredient wise; it just didn't taste good. It hurts me to leave this review because I love Panera and eat there often. The staff was nice. The place was nice. The food just wouldn't. read more

I was really disappointed by my order. I ordered fontaga and the only on this thick bread is chicken and tomato. There is no sauce. Very thick bread and dry. This is not my first time eating fontaga. So, i know what the bread looks like and what the taste is like it. Whoever put the sandwich together did a very SLOPPY JOB. Also, the pastry pie was not included. Although, am expecting a refund. My order yesterday from Foundry row was a disappointment! read more