This review is more cumulative (since its opening about 2 years ago). Honestly not much to say other than a pretty serviceable location for when I had my Sip Club membership (loved getting the hibiscus tea with my cookies, and the occasional sandwich/salad combo). The big ding I'll give it is once in a while there would be a long line in the drive thru for no reason, sometimes taking upwards of 20 minutes with little movement (usually occurred in the evenings). Otherwise, service is as expected (only visited the dining room once or twice-- pretty clean and well kept overall). But yea, fix up the traffic flow for drive thru, if haven't done so. read more

This Panera sucks at to-go orders. First time eating here was fine, but eating in the restaurant. Last two times (one including today) they have gotten our order wrong / missing item!! Last time my boyfriend got all the way home & found our Mac & cheese completely missing from the order. He was so sweet to drive back but I tried calling cause that is so irritating. But no one answers the phone it's an automated service. Gets you no where! Then today they gave us the wrong half sandwich. After he waited forever in the drive thru for the order itself. They have to get it together at this location, cause it's kinda ridiculous. read more

Panera Bread - Salad Near Me - Montclair, California

Thank you to Liliana, for her excellent customer service today! I used the Panera app to order Southwest chicken salad and chips for pickup---it was ready when predicted at 12:09. The issue? I somehow ordered it at Montclair instead of my usual La Verne. So I ordered it again at La Verne and went to pick it up. I didn't want the salad at Montclair to go to waste, so I called, told them my mistake, and asked that they give it away rather than waste a perfectly good salad. Liliana answered cheerfully and asked if I wanted a refund. I said, " well that would be super nice but it was my error, so is that possible?" She kindly asked her manager and the manager said yes, take my info! She patiently took my info and then wished me a good day. You made my day good today, Liliana! :) Thank you to both Liliana and the manager of this Panera. Next time I'm in Montclair I bet I'll stop by and order lunch there because they treated me so well. read more

So I needed a quick coffee and bite to eas . Was not feeling fast food. This was convenient the coffee was good, I was able to get a breckfast sandwich with eggs cheese, arugula, tomato on an everything bagel. It was what I was looking for. This location is modern and boxy. Seating area is clean but nothing to right home about lots of windows to watch the tragic go by . There is a patio . Service speed is good. Staff are friendly. But you may have to find someone to take your order if you don't use the kiosk. Drinks are self serve except the high caffeine drinks. The dinning room was very clean and the bread and pastries displayed looked delicious. read more

9/8/26 Came here last week for the first time. I wanted to go to the grand opening when it happened, but I never made it because I was out of town. I live not too far from here. I can't believe this was my first time here since it opened. I just wanted one item. I ordered a chocolate croissant. It was really good! I ordered it on the app and picked it up. When I came to the front counter, the lady that was working was really nice and got it for me right away. I also ran into somebody that works at another restaurant that was eating here before she was going to work. This restaurant looks very nice inside and has a lot of space. I had a great first experience here. I will definitely order more stuff and come here again really soon! read more

1st of all, I didnt realize this location was here so its super convenient. The dining room was very clean and roomy. Lots of big windows and tall ceilings to make it feel so open. It also has a great outdoor seating area available. The order kiosk is what greets you soon as you walk in so u can decide what you want right there. Their menu has gotten bigger over the years and the food has just better. Its been a while since I ate PB so this was a good treat. Tbh, I wasn't even planning on eating here as an option but as I was going thru my late wife's closet, I found a brand new gift card her old boss (thank u so much Ms Penny! ) had given her over 6years ago. My wife continues to provide blessings for me so I really am enjoying my kunch. read more

Panera Bread - Quick lunch w Nanay - Salad Near Me - Montclair, California

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Panera Bread in Montclair is now open for business. Wahoo! I came here for a very quick lunch yesterday. I usually do drive-thru, but this time, I decided to walk-in. So glad I did. It has quite an open space with lots of seating inside and some limited patio seating outside. Tables were clean with the exception of a few with crumbs. Their trash bin area has 3 compartments. I get confused on which bin to place what in. The labels need to be clear as to what the items are... most of the time, they are not because they use the formal names like organics, mixed recyclables, waste and not the simple names like plates, utensils, napkins, food LOL. They had 3 self-ordering kiosks and one or two registers at the counter. Fountain and other drinks station is equipped with a variety of choices such as soda, juices, tea, and coffee. Sip Happy! Rapid pick-up and delivery pick-up are along the wall at the back corner. Utensils are readily available near the counter pick-up area. They have it all figured out. Great job! I ordered via the kiosk. I got their Caesar Salad & Homestyle Chicken Noodle Soup for $8+. But I only paid $1+ because I had a $7 discount in my Panera rewards account (thanks!). Cool, Happy Birthday to me! LOL Portion was perfect! Not too much and not too little. Salad was good, but wished there was more salad and less croutons LOL. Caesar salad dressing was well balanced in flavor. Soup was delicious... got good strips of chicken and good amount of noodles. Glad I got more solids than liquids. Well done! I'll definitely return here for more good eats in the future. They have a screen that shows all the current orders so you can track your order. Nice! I didn't have any interaction with the staff whatsoever. Just order, wait, pick-up, sit down, eat, and leave. Sweet! What I love about Panera most is their great selections of pastries, bagels, and other baked goods. What's even more amazing is that they donate unsold baked goods to feed their neighbors in need. How cool is that! Thank you Panera for your love and support of your community! read more

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Very lovely staff! I really wish it had a bread wall though, everything is clean and organized but it lacks the coziness unique to other paneras. The food was great! I appreciate the young lady at the register for providing personal and popular recommendations as well, very helpful even during a packed restaurant. Will be returning. read more

We thoroughly enjoyed our visit for breakfast today! What we were most appreciative about is that we noticed the employees, Alicia in particular, were vigilant about not allowing 2 transients from using the coffee bar or the restrooms. She was quick to say that they needed to make a purchase for access. One transient got very upset and much to our dismay, went thru each coffee urn and stuck her finger in each spigot. When notified the manager was quick to replace the urns. My suggestion is that each restaurant make it standard protocol to prohibit transients from using the drink bar or the bathrooms; most importantly to be proactive about it. The food is always beautifully prepared and delicious, and so the establishment needs to be safeguarded for cleanliness! read more

Glad this location opened near me. It has a drive thru so it's perfect for when I'm feeling lazy. I order ahead and pick up through the drive thru. Just keep in mind that people do also order at the box so you could end up waiting for their food to be prepped even if you ordered ahead. Yesterday I was craving something comforting food so my go-to is the broccoli cheddar soup. It always hits the spot. I also got the Chipotle chicken avocado sandwich with some extra veggies. Food is always consistently good so I know I'll be satisfied with my choice when I come here. read more

Panera Bread - Broccoli cheddar soup w/French baguette and a chipotle avocado sandwich with extra veggies - Salad Near Me - Montclair, California

I love Panera bread I'm always here, but never at this location! To be honest, I always have it DoorDash to me, but I noticed that when you order your food there, it's a lot more food than getting it delivered! The staff was very friendly! And to be honest, the place is super clean considering it it's in Montclair! But I love the people that are there for very respectable and putting their food away and plates. read more

Panera Bread - Salad Near Me - Montclair, California

Place is ridiculous, i ordered a broccoli and cheese and they put one scoop. Way too expensive, i will not be coming here again read more

Panera Bread - Broccoli and cheese - Salad Near Me - Montclair, California

First time trying Panera food was good service was good little pricey but it's ok food was good read more

Panera Bread - Salad Near Me - Montclair, California

Im here right now. I like the ambiance, the lighting is good, it is spacey and roomy, and comfortable seating. The only thing is I will not be staying here to study, the wall outlets are all covered up. I will not be able to keep my laptop chargers. With it has that one small detail, but it's a big detail at the same time. read more

Panera Bread - Cover up wall outlet - Salad Near Me - Montclair, California

I waited about 20 minutes in the drive through for my food and they gave me the wrong order. I should've checked on the spot but I was sick and had just finished fasting because I had to get blood work, I just wanted to really get home and eat. I'm really disappointed. I tried to call them too but the message over the phone said to call back later. Don't come here during lunch hour. They don't care. read more

This location is terrible when it comes to ordering from the drive through. Multiple times, they have forgotten to give you the full order. If you don't check that you received everything from your order, you will have paid more than what you ordered, and you will be home by the time you realize it. This is no way to do business. read more

Nicole you are an amazing individual. We need more people like you in the world. She was cleaning and greeting people like family. Made sure my order was right and I was enjoying my time. I had a southwest chicken salad. It was great! Portion is pretty good for price. I am so happy this location opened up in my neighborhood. Always my go to spot for mommy get away lunch. read more

They're always out of something and that something always happens to be the MAIN ingredient--like green leaves, Romain, lettuce, etc. Today it was greens and BAGELS. The last time I went for a you pick 2 and there were pieces of hair strands in my soup. Not just one hair.. a few! So disappointing because I love Panera and this one's the closest to my home and it's horrible. read more

Love the food. The drive thru services are fast. The service is awsome always so nice. Looks very clean and well kept! I always order through the app, so by the time I get there, my order is ready. Thank you guys! read more

I love chicken salad here. Place was neat and clean too. I like Panera for consistency and good food.

Had lots of issues with this location over the months... and really Panera customer service as well. Whether it was disappearing drink orders, putting the receipt inside the cup, or soiled drink prep area, this was frequently a troubled location. Now, Panera's central customer service (not related to this store) has ruined Panera for me. read more

Are you kidding me ? 10 dollars for a chicken soup with no chicken on it. Horrible what is this nonsense read more

Panera Bread - Worst chicken soup! - Salad Near Me - Montclair, California

I have never been more disappointed in a restaurant especially Panera. I've ordered this sandwich at Panera Upland MANY TIMES and it's big, full of veggies, and HALF a sandwich. This location is a joke. You can see how TINY it is. This looks like 1/3 sandwich. The inside has one tiny piece of tomato and the fact that it's the same size as the sandwich itself. The other sandwich we ordered had ONE slice of avocado. We finished our sandwiches in three bites. Considering how expensive Panera is, their serving is not worth it. Definitely not coming back read more

Panera Bread - Tuna Salad Sandwich - Salad Near Me - Montclair, California

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Carmen was very kind and helpful! It's more of a fast food vibe, I was picturing the cozy one in walnut that has the fireplace inside and little corners you can sort of tuck into. This isn't like that at all, wide open when you come in. We always get their cinnamon bagel and we love it. Only reason for 5 stars is Carmen though, she was working hard the whole time and commented on my daughters dress and served us well! read more

Ordered the cheese steak sandwich and it was gross AF! It was sweet what cheese steak sandwich is supposed to be sweet??? There was hardly any meat on the sandwich... AND IT WAS EXPENSIVE!!!!! No Bueno! read more

My first and last time eating at panera. Way overpriced and the chicken avocado blt was bland asf!!! Arugula for lettuce? That's for salads. I'm so disappointed and I paid 16$ for a bland tasteless sandwich. Never again!! The dude with the tattoo on his neck pretty much threw my sandwich up on the counter like a paper boy. 16 dollars of disappointment i literally ate 4 bites and the the rest away i couldn't find a dog that would eat it read more

WOW. Another bad experience. The lady at the counter was sweet though. They ran out of the meat for my sandwich. They didn't have any more soup. They changed and served our salad with a different dressing and didn't tell us. Our sandwich bread was switched when it clearly said what we wanted on the order. This is the second bad experience in two weeks. I spoke to the manager and he blamed the food distributor. Food was good but it's a headache. I think I will go elsewhere read more

Panera in my opinion has some flavorful food options and their breads are very good. But recently I've notice they are always out of something, like sausage for breakfast sandwich, a cheese type , sauce or a specific bread. One of my biggest complaint is that they do not fill sandwiches with thier meats. Like for example the Chipotle Chicken Avo melt will only have 4 tiny pieces of chicken if that and is barely noticeable that you will open it up thinking they forget to put chicken. I would have them correct any issues I had put it started to become a repetitive thing which made me fill like I was the problem and as a customer you should never have to fill that way especially because they need you you really don't need them. So I switch locations and It was no different than the one I frequent. I will no longer be supporting any Panera Bread restaurants. read more

Good experience this morning at their Grand Opening. Ordered an Everything Bagel w/ cream cheese spread and a Pomegranate Hibiscus Herbal Tea. Their Greek Yogurt with Mixed Berries Parfait pictured on their menu board looked so appetizing that after I left the restaurant, I decided to go back for it and conveniently their Drive Thru was a good option for it since I was already in my vehicle. Thank you and Welcome Panera Bread Montclair. read more

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2 stars because the food was delicious ONCE I received my correct order. I don't know what more could've gone wrong. * The coffees at 9:43 in the morning were all empty. * I handed them the empty almond milk pitcher and they said someone would refill it, I've been sitting here an hour waiting and no almond milk. * My pager went off that my food was ready. It wasn't. Stood there like an idiot waiting for the sandwich, the main entree to be made. Why did they say my order was ready when it wasn't. * I ordered a bag of chips and they gave me a piece of baguette. * Their mixed drink machine was making the loudest grinding noise. Loud enough to drowned out of the music playing. Food was delicious. Ordered a "you pick two" chicken, bacon, rancher, and bacon mac & cheese. With a coffee that I had to drink with no creamer because it was empty. Food good, service bad. read more

Opened recently and it's been amazing! Fresh bread and their wraps are great. I appreciate how they have a microwave for public use. Very helpful staff and great customer service. Drive thru is so efficient and can get quite busy but there is plenty of parking available so sometimes I prefer to park and walk in. Wifi available and maybe tables and indoor and outdoor seating I appreciate the bike stand so I can lock my bike when I ride. Very convenient spot and 10/10 would recommend. They open early and close late. Highly recommend the kickin grilled cheese read more

Panera is always good. Can't go wrong with Panera. they are a little pricey, but that's OK. You pay for what you get. Definitely great soup. Great sandwich. Great customer service great food can go wrong with this place. read more

Had a $70 order and they couldn't break $100... at 2:30pm... the middle of a lunch rush, after I just watched them take at least $40 from the customers in front of us. The owner (manager? He was not in uniform) was condescending to me and my partner. I work a service job, so I get it. I have a lot of empathy for the employees-- they were so apologetic and sweet. But I have no empathy for owners who don't value customers. Will not be returning there. read more

Food was pretty good except that soup that I had which was like a yoki soup that was really good. However I'm leaving a 4 star not because of the food but a good amount of the tables were dirty when we entered. Other than that the atmosphere was really quiet and nice but kind of reminded me of a college cafeteria in a good way. Overall I would come back but maybe next time if the table is cleaned I'll change it to a 5 star read more

Will definitely never eat here again. Sandwich was just sloppy and gross. On top of that, the order was wrong. They gave us the wrong soup. read more

Panera Bread - Salad Near Me - Montclair, California

The sandwich had one leaf of lettuce and was not that good. I asked for a bowl of soup and I got a cup. I paid too much for what I asked.

The portion was insanely small. Are you kidding me. For a bowl of chicken soup and the beef dip was $17.20. The chicken "bowl" is so small and mostly water. Insane to call this a bowl. The sandwich HARDLY has any meat on it. What the HELL Panera. Never again Service was good but that is about it. WAY over priced for hardly any portions. Never again read more

Panera Bread - This is sad. Soooo sad. - Salad Near Me - Montclair, California

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This Panera spot is super convenient for me, so it's perfect when I'm craving their food. I love that I can grab a bite without going too far. But honestly, I'm not a huge fan of getting takeout from there. From what I've noticed, the food doesn't really travel well. By the time I get it home, the quality drops, and the flavors just aren't the same. read more

Drive thru always gives me the wrong order ! And today my son had hair in his sandwich! read more

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So far so good! Keep up the great work Team Panera at Montclair. I preorder my food for pick up through the app and food quality has been excellent and fresh! read more

Panera Bread - Southwestern chicken ranch salad - Salad Near Me - Montclair, California