I visited this Panera bread on my way to Hampton Virginia. I made a pitstop to stretch my legs and to get a bite to eat. This Panera bread has little parking directly in front of it however it is located in a larger plaza with ample parking. You just may have to walk a little bit, but it's not that bad. The establishment was extremely clean. You order all your food/drinks on the digital tablets that are available. You are also offered a digital screen so that you can see where your order is in the preparation line. When your meal is ready, you will hear your name called or you can look on the digital screen to see that it's ready. Overall, the establishment was clean. The employees were super nice, and I got my favorite bagel, which is a cinnamon raisin crunch. I also ordered a green smoothie to drink. Overall great location and I will return. read more

Panera Bread - Sandwiches Near Me - Mechanicsville, Virginia

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This was the worst panera experience ever! They charged me for iced tea, even though the machine was broken with a sign on it. I asked for soup in a bowl, and they gave me a tiny paper cup. The manager subscribed to the philosophy that the customer is always wrong. Never again! Avoid it like the plague! read more

I visited in a sunny Saturday at peak lunch hours. Although it was a lot of people inside it was very quiet with a lot of seating options. I love the fact they have outdoor seating too. I typically order online at the kiosk. But I notice alot of people was standing in the line to order and there was only one cashier so I'm sure that could've been frustrating on both the customers and cashier. I have no complaints. I received my order very quickly and it was pupping hot and made to order. Great job Panera! read more

Panera Bread - Sandwiches Near Me - Mechanicsville, Virginia

Me and my mom bought got stomach aches for hours & puked up lettuce from the sandwich. This is because the lettuce was not washed before &/or the chemicals that are put on the lettuce to preserve it. Also came an hour before closing & asked for a dozen cookies she said they had no other cookies (didn't want to bake any I'm assuming) besides the 5 at the front. I asked if it they have been sitting there all day & she said yes. Since they are left out with no cover I'm good.. read more

Panera, for my family, is a splurge for breakfast or lunch. Today, my mom was craving bagels so we decided to go get a bakers dozen. Unfortunately, we really didn't enjoy any part of the experience. When ordering at the touch screens, it wouldn't let us select an everything bagel even though they were right there in the glass case. We went to the front to order and let them know what we wanted. While ordering, those bagels sold out from under us due to the drive through and someone packing drive through orders while they were ordering but no one packing in store orders while ordering. When asking what size spreads we want, there was no listing for individual sizes, just the tubs. We had to ask repeatedly what the prices were. We finally got checked out and she asked if we were eating in the restaurant or taking it to go. We said it was for there and waited for a while before asking where to pick up the food. She said she'd bring it out to us. My mom asked to verify it would be toasted and she said no, did we want it toasted. My mom said yes and that we were never asked. The girl looked around for a minute before saying she'd get it taken care of. When she brought them out, everything was thrown in a bag so we were trying to figure out which pieces went with which. They didn't give us plates, just napkins and plastic silverware. The food was good but the overall experience has made it so we won't be back. The place was quiet and fairly empty. The few staff that were there were not easily accessible if needed, especially when creamer ran out for self serve coffee. read more

Panera Bread - Sandwiches Near Me - Mechanicsville, Virginia

This Panera bread must not have clocks in the kitchen. I placed a rapid pickup order to be ready at 1230, I got there at 12:20. At 12:50, I'm STILL third on the preparing "to-go" order list. What is the actual point of asking for a time for your order to be ready if you're going to make the customer wait over 30min past their pick-up time. I saw 3 different customers order, sit down, get their order, eat and leave before I even saw my order I'm losing valuable time with my friend I drove 2hrs to see. Just no respect. read more

Panera Bread - The waitlist -- pickup time at 1230... 1250 and still not done waiting - Sandwiches Near Me - Mechanicsville, Virginia

This is the worst for customer service, & the food sometimes it's good when it's good & when it's bad it's bad. But customer service needs some etiquette to soften the experience when you are spending your money to support businesses, when inflation is at an all time high. read more

Website sucks Very sad , hard to use it.very frustrating and very disappointing for a company that has been doing this for a long while read more

I got the Asiago bagel stack. It's the second time I've got it. It was not good. It didn't look anything like the sandwich. It had very little chicken shred and on very little. The lady at the counter a lady walked up and another lady came up and said can I help you and helped her instead of me and I was next to be helped and totally ignored me. I won't go back the sandwich not like they advertised. read more

It was the worst service I've ever gotten at any restaurant at the register. The girl was rude and moved like a snail with no personality or customer service at all. Called the store and spoke with the manager and he was standing behind her while waiting on us. He was going to give her a crash course in Customer Service!!!! He needs one! Both need to go get another job where they don't see or speak to humans!! I will never spend my money there again. read more

It's Panera, so I don't really expect much -- but kiddos were starving and we needed a quick dinner stop. For whatever reason, they were very fixated on wanting cookies from Panera, so I found this place just off the highway and we stopped in for dinner. Lots of parking, so that was a bonus! It's also got a really nice patio set up - better than a lot of Panera locations. We ordered and went in to pick up our meals and then ate outside. I got the tomato soup and the mac and cheese - mostly a go-to for me. The mac and cheese was subpar for usual Panera fare. The kiddos wanted pizza, and I didn't even realize you could order pizza now at Panera!! So we got the cheese flatbread and that was a hit - they destroyed it, and the cookies. Overall, an average experience. We didn't interact really with the staff at all, so I can't speak to that or the dining room service since we picked up and ate outside on the patio. read more

When we landed in Virginia we were hungry and decided to have small pizza and mango smoothie. We ordered in the cafe and we got our order in 10-15 minutes. The pizza was hot and its crust was also delicious. It was very well prepared. We loved its taste. The mango smoothie was very sour and we couldn't drink it. We threw the mango smoothie out as it was difficult to drink. read more

Panera Bread - Pizza - Sandwiches Near Me - Mechanicsville, Virginia

Please go to another Panera!!!!! The prep cook was chewing gum with her mouth open over all the food she was preparing. Not only is it disrespectful and unprofessional, and nasty but it's a health issue. IT IS A RULE NOT TO CHEW GUM IN COOKING AND SERVING CUSTOMERS' FOOD to avoid the spread of bacteria, germs, and other pathogens via saliva droplets. We didn't even want to eat the food anymore. It's really common sense, but someone needs to re-train their employees and teach them regular food safety rules. This is so nasty breh is really taking the rosalia trend a lil too seriously. Over other people's food too read more

Absolute trash I've sat here for 30 mins and still haven't got my food The employees were nice but for a drive thru this is ridiculous read more

Panera Bread - Drive thru - Sandwiches Near Me - Mechanicsville, Virginia

Bathrooms are not stocked with paper towels. Gotta use the napkins outside. At least the soda fountain works

This restaurant needs a DEEEEEEEP clean. The bathrooms are atrocious. I don't know how it passes any health inspections or why any self respecting manager of a restaurant would go into the bathroom at any point during the day and say "yes, this is fine, this is clean." Because it is not. The drink area has drink splatters in the back of it that you can tell have been there a while. The trash receptacle in the drink area is so grimy on the rim that you can tell the dirt has just been caked on and has been there a while as well. The location isn't huge and it looks pretty modern and nice but the cleanliness ruins the whole experience. Food was okay, but I am seriously concerned because if the bathrooms and common areas are so dirty, what does the kitchen look like? read more

The worst service and zero maintenance in and out of the store. Clueless servers: "I don't know", "I'm not sure", "I guess so". Will not return and will not recommend. read more

This location was so dirty! Stuff all over the floor, sticky tables, no honey for tea and when I did sit down at a booth-table I sunk so low in the seat making the table way to high to work on a laptop comfortably. read more

Who doesn't love Panera??!! I'm already such a huge fan of Panera and am so excited to gush about the new updates they made when moving to this location!! Aside from the new drive thru the inside decor of this location is breath taking. Its modern and airy with a farmhouse flair! I could just spend my entire day cozied up in with my favorite book and a cup of coffee!! I hope you love the new Panera Bread as much as I do!! read more

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Ordered bowl of chicken noodles soup - all broth very very few noodles or chicken. Definitely not worth my money! Grilled cheese sandwich, soup and a cookie = $19.33! Not worth it and never again! read more

I placed an order for half a sandwich and soup on 11/16. I opted for the frongeta chicken sandwich- which is my favorite, and I was beyond disappointed when I came home and opened the sandwich to see that it was thrown together so carelessly. The sandwich chard no trace of onion, a sliver of mozzarella, and 3 tiny town bits of basil. It is completely unacceptable to give such a mess of a meal to a paying customer. Clearly the staff could care less about their customers. read more

Panera Bread - The saddest sloppiest chicken frongeta sandwich. - Sandwiches Near Me - Mechanicsville, Virginia

Management should be embarrassed to have customers come into this store with the way those bathrooms look. Inside the bowl in the mens...It's never been cleaned!!! If your bathrooms are this bad I have to ask how clean is that kitchen? read more

Went for dinner with a friend. She got a sandwich and soup and I got 1/2 sandwich and soup - $28.00. We did NOT get a full meal, we did NOT have a waitress and we did NOT have our food served to us. Food was okay - soup was not hot enough. For that kind of money, I want a whole meal and I want it served to me. Why do people go to this place? I guess they just have more money to throw away than I do. Never again. h read more

Decent food, but it has become over-priced. At this particular location, you will wait 30 to 40 minutes for your food regardless of the amount of people in front of you. The kitchen moves very very slow. I never even tried the drive thru because I believe it will be even worse. read more

There aren't a lot of healthy places to eat in Mechanicsville so I come here a LOT. Obviously. I think I have like 20 check-ins from the last few months. The soups are terrific most all of the time though if you come late you may find your black bean soup has no black beans in it. Generally, I find it's always better to eat in here. Last time I ordered my food to go someone had made my sandwich with the end piece of the bread loaf and it was comically small. I'll add the picture with a banana for scale. The soups and salads are pretty much always bigger when you eat in the store as well. Crazy. Anyway, I don't know... it's pretty good and it hit the spot. If you don't get it to go you'll probably be pretty happy with your meal. Nothing to write home about, but I'm glad they are here. read more

Panera Bread - My tiny sandwich! This is not an optical illusion. Banana held at sandwich level for accurate measuring. - Sandwiches Near Me - Mechanicsville, Virginia

A very nice visit Sunday AM, coffee, tea, breakfast sandwiches. Pleasant chap, Michael, waited on us. read more

Panera Bread - Counter - Sandwiches Near Me - Mechanicsville, Virginia

This place needs allot of work. It's like kitchen staff don't talk to each other. Don't have me waiting in line for over 10 minutes after I placed my order to tell me it ran out what would I like in its place. What I ordered is what I wanted. If I wanted something else I would have said so. I get all the way to the window just for them to keep me waiting to tell me that they didn't have it now. But you did when I placed the order at the window otherwise you would have told me then right, that it wasn't available? But you could remind me that you only take exact amount or credit card only but don't know your own inventory from when I placed it at the window to when I came around to tell me it all if a sudden wasn't there now to get. read more

Really weak example of an excellent chain. Food was good, as it always is at Panera, but organization serverely lacking. Stopped on the road for what we hoped would he a quick breakfast. Csshiers were bewildered on how to process a gidt card on the order in front of me, and a team of about 4 of them continued this for about 7 minutes, as the line grew behind me. Finally, someone opened another register, but it was amazing it took so long to do so. Also out of half and half on the coffee bar once we got our coffee. Let them know, but they did nothing about it. Got tired of waiting and used the skim milk that was there, which was not nearly as good. Next road trip, we will stop at Starbucks across the way instead... read more

Thanks for the burnt bread ! Oh and the green goddess salad. Amazing .... just lettuce..... read more

Panera Bread - Sandwiches Near Me - Mechanicsville, Virginia

Somebody at Panera bread got it right. Look at the spinach on this sammich! Just what I asked for. Great service. They got my sandwich right, my tea with lemon right, my cup of ice right,... And I went though the drive thru. Give these guys a chance read more

Panera Bread - Chipotle chicken avocado sammich,... With the spinach I asked for. (Spinach doesn't normally come on sammich) - Sandwiches Near Me - Mechanicsville, Virginia

Steve the "Area manager" is awful and just kept saying I can't help you. The kiosk used my gift card money and then shut off from running out of battery. Then I go to order again and it has a $0 balance and Steve tries to tell me I didn't order and he can't do anything. So I have to pay again for the food. He's terrible and not sure how he ever got a job, hope Steve sees this. I think it's Steve Matis. read more

Came for the express purpose of getting on the internet. Bought lunch, of course. Sat down. No internet. Asked the help what WiFi to use. She told me that it might not be working and blamed AT&T. Told her a majority of connectivity issues are fixed by turning off and back on. She made it clear she had no interest in helping me. Didn't know I needed to ask if a 'free WiFi ' restaurant really had WiFi before I already spent my money there. Food was not to order. Should have checked the rating before stopping but was passing through and JUST NEEDED A BITE AND INTERNET. Threw rest of incorrectly prepared food out and left. read more

Panera's New Delivery Service: I LOVE that Panera is now delivering. I work from home and sometimes, frankly, just cannot get out (I am disabled as well) so delivery is a great option for me. I ordered in yesterday and had the Pick 2: Tomato Mozzarella flatbread & Apple Chip Salad w/chicken & vinaigrette (& the $0.99 brownie). It was all delicious! The salad was so fresh and I do not think I have ever tasted apple chips with as much flavor as the one's they put on the salad. It also had grilled sliced chicken which was very moist. The flatbread (I have had before), on the other hand, was a little disappointing this time. As I bit into it the oils dripped down as did chopped up tomatoes (flavor was not as good either). The previous time it came with sliced good tomatoes, but this time I had a measly one sliced tomato on it. This and the fact that I think Panera is just a bit pricey, not to mention delivery charge of $3 + tip expected is why I only gave it a '4 star' today! If looking for something different and usually good quality food, try Panera, but be prepared to spend almost $14 - 20 for one person (of course you could possibly split the meal as an option -lol). Overall LOVE that I can Order In Panera food now. [Oh one last thing and helped with score was that the delivery person was very 'dog friendly' and very personable - thanks!] read more

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Ordered the pick 2.. my sandwich was manly just arugula and cheese on a big loaf of bread.. they also forget my side of bread. There was no one in line with me when I ordered and I still waited almost 10 minutes. Disappointed is an understatement read more

Waited forever in line, then only to receive my $10 salad with zero chicken in it! Not happy!

Can't get orders right to save their lives. Had to turn around and drive back after going thru drive thru and they STILL got it wrong. No protein on salad for lunch - super late getting back to work for a lunch that wasn't what I needed or wanted. "Can we make it right next time ?" Says mngr- NO - I'll waste my gas and drive back after work so you can refund my money !!!! read more

i went with a friend who is an avid panera lover, i on the other hand have never really been a big fan. sadly to say the service and quality of my visit did not change my opinion. The people in charge of putting the food out were very rude and seemed bothered by the guests. When i got my food the sandwich was poorly put together i mean hey, i know i'm eating fast food but sauce all over the outside of the bun??? come on now. I also ordered a frozen cold brew, it came with a cracked plastic cup, leaking my drink all over me, and when i asked the lady for a new one, again she seemed bothered. after eating half of the sandwich and drinking about a sip or two of the cold brew i felt sick to my stomach. the cold brew came with old chocolate or whipped cream! yay! never spend your hard earned money on overpriced hospital food! read more

Friendly staff and pickup order is always ready. Changed the egg on a breakfast sandwich from over easy to scrambled and the prep person say no add but not the add scramble. When we reported they quickly fixed the issue. read more

Friendly team member made the visit positive. Standard staples were up to par. I had a question about one beverage the person taking the order could not answer so that would be my only suggestion for better service. read more

Quite the tasty meal! While Panera Bread isn't always the healthiest choice on the block, the foot was quite tasty. I got the You Pick Two...1/2 a Chipotle Chicken Panini on rye and a bowl of Brocolli Cheddar soup. My wife got the Autumn Squash soup. The fireplace was actually a pretty nice touch. That, and it was right next door to a Sweet Frog. Couldn't have actually planned that better. read more

Panera Bread - Broccoli and Cheddar Soup with 1/2 a Chipotle Chicken Panini on rye. - Sandwiches Near Me - Mechanicsville, Virginia

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