I don't know who's the manager at this location but they need to do a better job managing, as I was walking in Monday morning at 7:22am, I found dirty dishes and people's leftover food and plates from the day before in the patio area, it's pretty disgusting to know that those same plates will be used to serve customers, who knows what animals must have been in there. read more

Panera Bread - Sandwiches Near Me - Manassas, Virginia

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I made an order (02/14/22) on the website (not DoorDash) as the manager insists that I did. I ordered flatbread and salads meal. After waiting for an hour I decided to check outside before I made the call to find out where my food was. My food was sitting outside. Cold. After 3 attempts to call the store on Liberia to make a complaint and let them know their driver didn't knock or ring the doorbell and just left my food outside, the manager finally answered. He was rude and not helpful. He insisted I used some other app. He finally checked the computer. Then said I didn't leave any special instructions for delivery. Then basically called me a liar and insisted that the driver called me and sent a picture. I received no call and no picture to let me know my food was there. He offered no reconciliation. Management at this store is very unprofessional. I will not be buying anything from Panera bread again. I will also be telling all my friends what happened. With all the food delivery options out there now I can't believe he wouldn't just say I'm sorry your flatbread is cold and fix it in some way. read more

Absolutely poorest service. Wait infinity for delivery and no one even answers their phone.

We had an issue with our order over the weekend-- a few items were missing in our delivery-- and contacted Panera to let them know. They quickly responded by going above and beyond to address the concerns and fix the problem. We really appreciate this excellent follow-up service, and will continue to order from this location! read more

This review isn't about Panera Bread, I love their food and they are great! It's about them using Doordash for delivery. Today I ordered lunch (from Panera's website) and I watched the tracker as the driver was 6 minutes away then 4, then 1..then 7 minutes, then 4, then 5 (a few times) and then stating it was delivered. The driver was never in my neighborhood. I was standing at my door the entire time watching my phone. So I called the driver and said the tracker stated my order was delivered and it wasn't here. He basically called me a liar and said he had a picture and THEN wanted to argue that I gave the wrong address. I order from Panera all the time on their website, which I told him, and the address is correct. I have never had an issue. and he STILL wanted to argue with me! As I am on the phone with Panera (who told me they can't do anything because they use doordash) - the butthead delivers my order. Sorry, as much as I love Panera Bread I will not use Panera delivery again and I had already written off Doordash for past bad service. Attn Doordash: if your driver can't read road signs or understand basic numbers and addresses - perhaps they shouldn't be a delivery driver? Just a thought. read more

Good service. Friendly employees. Something was just off with the food. My husband and I always get the same thing at Panera Bread but this time it wasn't that great. It was good but not great. read more

The worst service ever. I ordered just bagel toasted with cream cheese and it toot 15 minutes to get my food. I been coming here for years but the last few times I have been here was the worst. They are not getting better, they have so many people but they are not efficient. I will never come back in this location ever again, I'll rather drive to the other side of Manassas before I come here again. read more

We enjoy Panera but this is our second time doing curbside pick up and the second time they've made a mistake with it order. The first time we drove back and they fixed our order. Unfortunately tonight we aren't able to drive back. Also our salads tonight had wilted lettuce. Not our best experience for sure. read more

There food and service is good but the portions are smaller than the Panera in woodbridge, other than that it is a good place to eat

Purchased a chicken sandwich from this place, and was served RAW PINK chicken on bread! Sent email to corporate and got one of those computer generated responses, but no response from PB themselves apologizing for the screw up, or offering a free cup of coffee or SOMETHING! Won't be dealing with them again. read more

Panera Bread - Raw chicken. Look at the pink spot. Not fully cooked! - Sandwiches Near Me - Manassas, Virginia

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Very sad. The future doesn't look good for this restaurant based upon my experience today. I had a craving for a spicy chicken sandwich but discovered Chik-fil-a was closed for renovation. Saw these guys offered a spicy chicken sandwich. The sandwich was meh and boring but cost $12.31 compared to the $4 charged next door! At least THREE TIMES as much for a lesser product. Worse, the floor was dirty and the rest room was nasty. Not coming back. read more

I ordered 2 Mac and cheese with bacon with chips I got them both without beacon and 2 breads! Come on PANERA GET IT TOGETHER !!

As I waited to get my food which was a long time , the girl getting drinks for the curbside pickups drops a lid off a cup on the floor pucks it up and puts it back on the cup to go out to the customer, I let someone know so she changes it for the customer, as I'm still waiting a manager comes tell me the girl said she threw it away then shrugged her shoulders and asked me where the drinks were then she left ...... read more

Nice and clean location, although it's common for at least one of the ordering tablets to be buffering and not working. The service is good, and you don't have to wait long for food. I'm generally not one for Panera all the time because I don't think it's worth the money, but if you go to Panera a lot, this is a good location. read more

Yet again another horrible experience at Panera bread... MIss Brittani was taking my order and seemed very frustrated at me and impatient.. she also made me feel like I was an idiot for not ordering a drink. I was taking the order "to go" and had a drink at work so I didn't need to spend 3 bucks buying their plastic cup...... She then asked me if I had a panera card to which I said "no" and she just started swiping cards and then shoved one in my hand to which I said "I don't need this" and she grabbed it back. This is not an exaggeration.... Miss Brittani needs to pump the brakes on that attitude of hers and realize the job she is in and if she hates people she shouldn't have a job that requires her to interact with them. She also didn't ask me if I wanted a baguette, chips or an apple and by the time I got my food I couldn't ask the ladies that were preparing the food because after attempting to several times I realized they didn't understand me because they didn't speak English... read more

If I have to eat at this place again, I swear I will shoot myself. Precious likes this place. Precious loves this place, and for the past couple of years she has eaten at this place every weekend sometimes both Saturday and Sunday. I like a variety of breakfast foods: cheerios and corn flakes and sourdough breakfast sandwiches and pancakes and waffles... At Panera they have some breakfast sandwiches and some pastries and the never fail bagel with cream cheese. They have a variety of bagel flavors and veggie spread. But every weekend? Come on. Some times I lay awake at night just dreaming of an egg mcmufin meanwhile knowing full well that it will be Panera's in the morning. Precious refuses to go anywhere else. Well, I guess if it makes Precious happy, that's all that matters. I can't leave this review without mentioning the employees. This place has the best staff anywhere. This guy (the owner or manager or big cheese - whatever they call him) has managed to find the best workers. From the register to the cooks to the people in the back these people work very hard, are very responsible self starters. This guy should write a book on hiring. Warning: Don't drink the soda. Every time we went to this place, I got a little sick. It wasn't that bad, but it was enough that I had to make a stop at home base before I could go anywhere else (I don't like using public restrooms for these purposes because it doesn't give me the privacy that I need) which is inconvenient because we'd go to this place first on a Saturday or Sunday, and then we'd go to the farmers' market or shopping. For a long time I couldn't identify just exactly what was causing my intestinal discomfort. I tried a bagel. Then the egg souffle. Then the breakfast sandwich. Then I suspected that it might be the soda so I smuggled in a can of Guarana or Coke, and I haven't gotten sick since so I just bring a can of soda, and I'm ok. read more

I love this place! The atmosphere is so wonderful! I can go sit with my laptop and have a delicious cup of green tea! The sierra turkey sandwich is one of my favorites and the italian cold cut is another one minus the grey poupon mustard. I prefer original mustard. They keep the fireplace going in the winter time which makes for a great meeting spot. The greek salad is absolutely delicious !!!!!! And the Wild rice and chicken soup is my favorite... only served on Sundays, Tuesdays, and Thursdays! Some soups are served daily. *** The New Mediterranean Salmon Salad is the BEST !!! *** read more

My last two trips to Panera have been sorely disappointing. Last month I ordered the pick two, acorn squash soup and turkey flat bread. The soup was amazing as always, its actual perfection - which is why I wasn't terribly annoyed when my flat bread was a sopping mess that consisted of two pieces of spinach, two slices of turkey, and a watery puddle of cranberry "sauce" that all collapsed on itself as soon as I picked it up. Last night, I ordered the acorn squash soup and a Thai salad. (Odd combo I know, but I have my favorites.) The soup was still perfection. The salad tasted great and I was pretty happy with my meal, until I came across the long black hair at the bottom of the box. Ugh. I placed a "to go" order, so basically at that point there was nothing that could be done about it. I am a Panera fan, but the almost $18.00 soup, salad, drink better be pretty amazing for me to actually pay $18.00 for it. I am seeing the quality of food drop pretty significantly in this location, thankfully the service from the employees is still very friendly. I'm not giving up yet, but hopefully someone is reading the reviews and they start playing closer attention to details again soon. read more

I stopped by this Panera late one night with one of my family members. Compared to other Panera's in the area, this one seems to pass on quality and cleanliness on a regular basis. The staff was friendly enough when I came. The food came out at a quick pace. It was timed perfectly after getting a seat and getting a drink, with a little time to chat. The food was pretty good when we had it, but if there were more effort made into the meals, I would call it perfection and up my rating a star. We spent about two hours here chatting and relaxing. About an hour before closing, they started to clean. It made both of us uneasy, but still stayed. A better option for them would be to hold out until 30 minutes before closing. I would recommend this place to others. The food is consistently and fairly good and they keep the place very clean! read more

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They don't have a good customer service here. The food tastes different than Panera bread in Gainesville where I live

I always order the you pick two from Panera bread. Broccoli cheddar soup, frontega chicken panini, with baguette on the side, is my go to order. This order was accurate for what I order except for what my sandwich came out to be and look. My sandwich had a clump of chicken in a corner and no condiment, which I also added "extra", and didn't get anything. I also didn't get a spoon which is kind of a big deal to it being a to go order. A good thing about my order is that it was done during the time frame they said it would be completed. read more

Ok love this Panera because there is no question where to order . Unfortunate for me I never know what to order, this time I got the Tuna sandwich and soup . The tuna was not very good the soup was ok but the ice tea was good also not very crowded so atmosphere was good. I was here before and I thought the soup was really good and I read that in other reviews. read more

Absolutely horrible service! The cashier charged me for a cookie, didn't give it to me, and then when I went to pick it up, she accused me of stealing it. She came to our table and asked for me to pay for it. I showed her the receipt and asked her if she gave me a cookie like she was supposed to. Then she realized that it's was her fault, but didn't apologize! Completely incompetent, unprofessional, and rude! read more

I love this place. I got the pick 2 with the autumn squash soup and turkey apple cheddar sandwich and Oh My GOSH!!!! The soup is amazing. The sandwich is also equally amazing. The crunch of the apples. I'm extremely impressed with my daughter's clean plate. She devoured the mac n cheese. Did I mention the soup ;-). read more

Panera Bread - Mac n cheese is finger pickin lickin good. - Sandwiches Near Me - Manassas, Virginia

So I thought I wrote a review for this Panera a while back. As it turns out, I wrote it for the wrong location! I live in Manassas, I should know the difference between Sudley and Liberia, right? This location has become the go to option for take out dinner when I am running late and/or we don't have time/want to cook. The salads are great healthy options, and with a little planning on their website, you can determine what things to leave out and shave off even more calories. It's a Panera ... you've probably been to Panera before and know what to expect from the menu. Generally no issues at this location. Clean, friendly, and fast service. I typically order a Chicken Caesar with no croutons .. once they forgot the "no croutons" and started to add them. They realized their error and instead of just taking them off, they asked me if I was allergic to croutons and if I wanted another salad made fresh. That's good service. The lone issue I have experienced is that they do tend to forget to ask you what side you want and just assume you want bread, so make sure to tell them you want something else (like an apple) if you don't want the baguette.. read more

Waited 2 hours and delivery never showed. It took over 45 minutes to get the refund as I was re-directed to DoorDash. Not a good experience today, although good in the past. read more

This place is pretty cool. I love their soup, and the pecan roll. It's always very clean. Sometimes we get good service and sometimes it's just OK service but overall it's a decent place. read more

I wrote a review on this once, but did you know if they don't like it they purge it? Let's see how long this one stays. No, my experience was miserable and I will never go in there again. My grandfather used to say, never beg anybody to take your money, but he used kissing references that would get computer purged read more

I wish I could rate the food but unfortunately nobody gave me utensils for me to eat it so

I can see why this location has only three star rating... I have orderd a lot of delivery from here because I is convent and my food is always wrong and the manager is unwilling to fit it. Today I put in an order i called after an hour and they said they never got it, I checked my bank account and the order went through the manager offered me nothing he didn't even apologize. I'm never ordering from this location again. read more

For the most part all of the food is fresh and good quality. The wait sometimes is longer than most places, but is usually ok. The part that makes this a solid 3 stars is the service. Usually they forget utensils or are rude in general. This also means the order does get screwed up often if you are ordering for more than 3 people. The prices are usually very cheap but some things are overpriced. In overall, the food is decent too good, and the service is ok too decent read more

I would give this location 2.5 stars if I could. The food is consistent as expected though the staff regularly gets the order wrong. When this occurs they are willing to remake the order without any issue or pushback. My real concern is the dirt in the restaurant. The tops of the cabinets in the pick up area are 2 inches thick with dust. A slight bit of air and that dirt ends up in the food which is sitting on the counter directly below. If this is how they clean the public areas what do the kitchens look like?? Panera please take some time to really clean this restaurant before someone gets sick. read more

Yummy salads like always and great service! Nice and quiet place to get caught up on schoolwork. read more

Panera Bread - Asian sesame chicken salad! - Sandwiches Near Me - Manassas, Virginia

We went last evening for a quick dinner and we ordered cob salad and apple salad. As we were sitting eating and I was sipping my latte; we found a little roach walking near my salad plate. I was not quite happy seeing that. read more

This is the closest location to my house and loads better than the Panera on Sudley Road. The staff is always attentive and friendly when I visit. I was a little shocked to read some of the negative things in other reviews. Sure, the place gets busy and some people have to work under pressure and may not be able to do as much hand-holding as they do when there aren't as many customers to take care of. However, the Manager and staff have always been professional and are sure to make sure my needs are met and I get what I ordered the way I ordered it. I frequent this location and will continue to do so. read more

The service has gotten better. For a while there food orders were getting screwed up. I am happy to say that when I went here on Saturday the food and service was Great! read more

I have always been quite pleased with this Panera. Sometimes the wait is longer than I like, but the food is always consistent and good!

I absolutely love this place... In little ol' Manassas its nice to have a spot that is inexpensive and has a nice cafe feel to it. I order the broccoli and cheese soup in a bread bowl ........ it is amazing!!!! read more

This Panera Bread SUCKS! They don't do refill for their green tea. In Leesburg they always do free refill, oh well what can I do? I went to a Ghetto area anyway... Duh?! read more

I really like this Panera bread location. They never messed up my order and when I ask for extra tomatoes, they actually give me extra tomatoes. All the associates that I've talked to are pretty nice. The food is really good, but my only complaint is that Panera bread in general is expensive. Almost 8 dollars for a sandwich I can make at home? If I am too lazy to cook but want somewhat healthy food, I go to Panera bread. But at this location, my order comes out pretty quickly and I leave happy. read more