This store provided great service. Elijah was prompt and polite. They have great online deals.

Very disappointing experience. The pizza was clearly overcooked, but when I brought it back, the staff told me it was fine and did nothing to help. I had to spend my own money to buy another one. Poor customer service. read more

Domino's Pizza - Overcooked . - Pizza Near Me - Manassas, Virginia

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The pizza is usually good but this evening when I ordered I forgot to add the toppings. I called thinking maybe they forgot to put them on but quickly realized I had forgotten to add them on the online order When I acknowledged it teh manger Jeremy sarcastically said OOPS! It wasn't very nice to say that. I would just not go to that location anymore but it's convenient and teh pizza is good. He could have said I'm sorry you forgot, something a little more nice. I've been going through a lot so I'm tired and just forgot to add the toppings. I feel like telling him I'll come pick up my toppings on the side but I just don't feel like it. read more

The staff does a better job when their jerk of a district manager isnt there. The quality is horrible when CHARLES III is there. When I called I started by saying normally their staff and food is great. Today I complained about the quality he said he didnt care bc that doesn't change the taste. Im not paying just for the taste of the food. No cheese on the Hawaiian and the pepperoni was already pulled apart and laying on top of one another. His attitude and lack of customer service is what really made me mad. I will be giving my money to a different company now. read more

Domino's Pizza - Pizza Near Me - Manassas, Virginia

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Thanks to this place ,s lousy service I don,t eat there anymore. How hard is it to make a pizza really ? You need a manger that knows what they are doing. 9 out of 10 times my order is messed up wrong toppings, no topping, burnt pizza, under done pizza very common thing for them.I have paid full price and still got garbage. I stopped going there for several years gave them another chance thet blew it. read more

Domino's Pizza - I paid premium price for this thin crust burnt pizza. Pepperonni with bacon that was like beef jerky - Pizza Near Me - Manassas, Virginia

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I wish their sauce had personality. Their pizza just seems so bland and lacking of any real recipe. There are also ingredients used that are banned on the national moms list. read more

I placed an online order for a pizza in Chambersburg and when I went to pick it up, they couldn't find it. When the manager heard my name she said,"Oh, that's the one we skipped over! So they made it and handed it to me with no apology, explanation, or attempt to make it right. Worst customer service ever! I won't be going back! read more

I have ordered here for years! I especially love their mix and match deal. There is an extensive menu for $5.99 and up. I typically get their medium pizzas, wings, chicken Alfredo and a brookie. The staff does a very good job at following my special notes and it's always delivered hot and fresh. The staff is always super friendly over the phone and even with contactless delivery which I appreciate during covid. I tend to create my own pizzas like: Philly steak with Alfredo sauce and cheese yummm! Their chicken Alfredo is really good in my opinion, I was surprised and am constantly ordering it. It comes in an aluminum bowl and is hot and delicious. read more

Domino's Pizza - a close up of a dish of food - Pizza Near Me - Manassas, Virginia

The onsite manager at the Hastings location does not lead by example when servicing customers. I arrived at the location to order and he turned his back to me and walked away and began to tease and laugh with his female crewmembers. I decided to walk out because that behavior doesn't represent good customer service. No attempt was made to ask me if I need help. Needless to say, as a professional working near the location, I will never patronize the location ever again. The manager forgets that all crewmembers looks for fair and consistent leadership that drives performance and creates a good working environment that customers want to come by to. Thank you, W read more

We ordered Dominoes a lot when we lived in a manassas. We just moved and will miss our favorite pizza store. They always got the order right and delivered it very fast. Deliveries were always friendly. We lived on Dominoes a lot during the pandemic too. They have contactless delivery if you want it. Always great tasting and their lava cakes are to die for. We will miss our local Dominies in our new location. read more

Makes amazing pizza and the employees have always been kind. It's always clean and they're quick with your order. My favorite Dominos store.

I ordered two pizzas and one didn't have any sauce on it. Don't really know why and if it was because of the promotion or not they should have let me know when I ordered them. read more

Update: the manager contacted me first this this morning and spoke to me and made it right. He was genuinely concerned over the incident, assured me it would never happen again, and was very helpful. ABSOLUTELY THE WORST CUSTOMER SERVICE EVER. WE ORDER ALL THE TIME AND WE PUT IN A BIG ORDER TONIGHT AND THE PIZZA WAS BASICALLY RAW. I called in to tell them. We order from here several times a week if not more and they were rude and hung up on me twice. Hosway (sp?) was completely rude. Enjoy losing several hundred dollars of orders from us a month. read more

Compliments to whoever baked my order to perfection!! I love to order from here but today was the absolute best. It was tasty and we enjoyed all the food and drink very much. Thank you! read more

l ordered on line pizza from this location because employees are not capable of taking order in person After l went to pick up my order employee said they have to redo it because they put garlic crust Which l hate garlic no apology from employee another male employee came to the counter no name tag When l asked his name tag just walked away and threatened me to call police l got the pizza walked outside tossed in a trash can Never seen rude employees anywhere else Cross the street there is a pizza hut Whit great employees and they never screw up my order l am glad l made the switch read more

Really quick delivery! Food was hot! The driver was nice and the app was easy to use. Thanks dominoes. PS. I'm fat! :)

Ordered delivery last night and was actually amazed when I saw the notification that the delivery driver was on her way after maybe, 15 minutes from ordering? The food was so hot when we received it! We actually had to blow on the garlic knots to cool them down. Lava cakes are my favorite, those didn't disappoint. Toppings were aplenty and all of our ordered items were there. Delivery driver was kind to my cat- bonus points! read more

After ordering pizzas for months from this location (since March 2014) we learn that today via a voicemail after placing our order 20 minutes prior that we are no longer in range for service. Upon calling the location and having a long and very rude conversation with the "new manager" that they will no longer service our neighborhood. We've always tipped very well understanding we were a longer drive than most customers. I guess this is what you get with "franchise" locations that hire new managers and have to cut costs. First delivery charges then shrinking service area. I bet their franchise owner Daventures Ltd. will love to have a conversation with us. read more

The best Dominos I have personally been to and I have been to many during my travels. Large, modern, friendly, food is always constantly cooked well and tasty for a chain. read more

The pizza is ok but what the heck is the $2.50 delivery charge for. What have they improved since they originally delivered it for free. How is the service better? What is the additional value being provided? NOTHING. It's just a profit grab that's all. read more

As a marketing professional (and from Detroit where they were founded and invented home delivery), I was very impressed when a year or two back they began a new campaign basically saying -- "We heard you. Our pizzas have gotten crappy and taste like cheap pizza. We're remaking our brand and upping our pizza with much higher quality ingredients." To my surprise, they actually did! I had stopped ordering for years but now am satisfied. Domino's is good pizza. I'm ordering some tonight. read more

I always order my pizza from here. I use the Dominos app on my iPhone where I can be as picky as I want. The Pizza tracker let's me know when my pizza is on the way and I'm usually waiting out front when the driver arrives! I tried the same through Pizza Hut one night (they don't have a pizza tracker) and I kid you not, after waiting 45 minutes they called me to tell me they didn't have pepperoni! I hit up Dominos and within 20 minutes had a pizza! Keep up the good work! read more

Uh, when the heck did Domino's start making good pizza?? I mean, wow. My friend insisted that we order it (we picked it up) and I have to admit it was AWESOME. Hot and fresh with garlic butter brushed onto the crush. I will definitely order again. read more

This place is awesome. We usually order delivery and they are always on point. When I've ordered carry out, everyone there is very friendly and my order has always been ready. I'm not sure about the pasta or chicken or salads. It's Domino's, not an Italian restaurant for crying out loud, but the pizza is awesome. Not the nasty, greasy humongous slices where the cheese is one gelatinous blob and slides off the too- thin, chewy crust. Here, the crust is crispy with the perfect amount of herbs and the cheese is perfectly layered. The quality is always consistent and I will always order from them. read more

Almost always on time, almost always accurate. Better than any other place I order from in the area. I used to shun Dominoes, but they have stepped up their game in the last 5 years or so. read more

This is our go to pizza joint when Primo is closed on Sunday. Decent pizza and chicken.

I don't see any point to addressing the food, I mean it's Domino's so adjust your expectations accordingly. But yesterday I ordered carry out from this location. There was a mix up with my order, I think it was sent out with delivery, so they comped my entire order including the drink I grabbed when I arrived. I call that good customer service and accountability. read more

I remember when Domino's was the last on the list of good pizza. Things have changed and Domino's has manage to come a long way to a place that rivals any of their competition. I find the pizza to be very American and very good given the takeout or delivery nature of this restaurant. When compared to Pizza Hut and all the other delivery pizza companies offerings Domino's is on their game. I live near this location so they have never disappointed me to date that's why I give them 5 out of 5 stars. Way to go Domino's! read more

I usually only do mom and pop joints, but it was late and we were hungry. We ordered wings and a philly pizza. The pizza was on point! The wings were a little underdone. The skin needed more crispness b/c they were a tad mushy. Their blue cheese is gross and I love blue cheese. The wing sauce was good. We got fire which is like medium to hot everywhere else. This was very disappointing though: I paid for two coke zeros. They showed up with 2 dollars instead. They could've called to see if I wanted something else. The cokes cost more than 2 dollars anyway. Also, I paid for garlic sauce and asked for side of red pepper flakes. I got neither. I ordered online, so they had an itemized list in print. Very annoying. The pizza was their redemption. read more

A year ago, oh God. They sent us a coupon so we said let's try again. Well guess what? Awesome job!! Excellent crust thin with Honolulu Hawaiian Half and Pacific Vegetable half. Best dang pizza. No more TV commercial with their signs breaking into new signs. They got this one right!!!!! While we were there, my friend pointed to the ceiling and said Look, salads. We hit a home run 2 blocks from our house!!! read more

Usually pretty great, can we all agree that it is so much that you don't have to interact with a human to order a pizza anymore? just go online to one of the better ordering systems for pizza in Dominos, pretend that you don't care about their leaderships crappy politics (not as bad as Papa Johns) and click click, yum. read more

We order from here all the time for about a year now, and we've always had great service. The order is always accurate, always fast, and always tasty. read more

Pan pizza with asiago and cheddar cheese is a must for all my grandchildren when we have a sleepover. They all say it's the best pizza they ever had. read more

I have been ordering from this dominos for awhile now and am always happy with my order. Food is always good, my order is always right, and it is delivered quickly to my place read more

hands down one of the best pizza makers. i always order from here and the quality has been so consistent. their crispy pizza is the best!

So, we have ordered Domino's Pizza because they are close (for either pick-up or delivery), they have good pizza at a good price and I have a large brood to feed, but tonight...they stepped up their game. I was disappointed on the size of one of the "sides" on the $5.99 deal. Not only did they read the feedback I left on the order, they immediately called, replaced the dish and sent another pizza! I spoke to the driver (Kyle?) and he summed it up...they want to do right by their customers and BE THE BEST NEIGHBORHOOD PIZZA. They got cheers from the kids (a bit of dancing) and will remain our first choice for pizza! read more

i just bought 40 pieces chicken wings from Dominos, Hastings Drive, Manassas. when we got home, i found out that there's only 32 pieces in the box. 8 chicken wings is equivalent to one order that they have nicked from me. that is worth $5.99. if they did that everyday, say for 10 customers, that's worth $60 that they nick from their customers. sad to think that they resort to this kind of scheme. do they think we do not know how to count? does dominos management even know this? when i called them, they kind of anticipated it was a "complaint" because suddenly i was talking to a guy with an accent, perhaps the "fall guy"!! he did not even offer to give back the 8 pieces he nicked! he just kept quiet the whole time. that is NOT the kind of service i expect from Dominos. it's blatant, insulting, and downright degrading. read more