Ordered for the first time through the app. Easy. Got the pick 2- corn chowder and cranberry chicken salad sand. Both excellent. Service fast, order ready by the time I got there. Price right and I got a birthday treat so I picked the Oatmeal Raisin Berry Cookie. Delicious! Restaurant from the drive up clean outside. 6/8/26 read more

I love Panera bread, especially when you're out of town and looking for some healthful options. We came here for breakfast. The tablets were not working correctly so after getting frustrated, finally went to the counter and the employee put in my order wrong. Luckily I caught it before they made my food and they fixed it with no issue. I ordered the new Avo & Egg white sandwich with a fruit cup. My husband got the sausage, egg, & cheese ciabatta breakfast sandwich. Everything came out fresh and was really good. read more

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I ordered a Chipotle Chicken Avocado sandwich from this location and can't believe how small they made it. I asked the lady at the counter if the sandwiches got smaller but she told me "that's just how they cut the bread". There's obviously less chicken on it than usual, too. I love Panera Bread but this location came up short. read more

Panera Bread - Chipotle Chicken, Scrambled Egg & Avocado on Ciabatta - Salad Near Me - Jacksonville, North Carolina

I do not come here often but when I have the food never disappoints! Tonight I did drive thru got chicken strawberry lemon poppy seed salad and omg it was so good.. different fruits, nuts and lettuce with chicken yes please.. every meal I've gotten has come with a piece of bread.. I also got a soft yummy brownie.. the man at window was very nice.. greeted with a big smile ..I recommend this place for sure.. you can get sandwiches salads soups all sorts of sides and different bread items.. read more

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This makes me so sick I ordered from here a hand full of times since I lived in North Carolina and they are always messing up my order I made a complaint yesterday on how I wanted some things in my sandwich but they didn't put in I got the grilled chicken BLT i asked for extra aioli sauce and instead of Swiss I wanted provolone that did not happened but it's a extra fee so yes I am going to complain if I paid for it and it's not in there on top of that it comes with two sandwiches I ate one yesterday and saved the other for today as I eat it I start choking I spit the food up and it's a avocado peel that wasn't probably taken off the avocado in the sandwich I'm very disappointed from this Panera bread read more

Panera Bread - Salad Near Me - Jacksonville, North Carolina

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This was delicious, the boy and I are on the bulk and we truly fell in love over this meal. The boy said the BACON TURKEY BRAVO is to die for, the secret sauce truly hit every taste bud in the right spot. We wanted more even though we were full. All these losers in the reviews expecting some boujee action, well how about you take your grown ass self to a place you and your nasty family can learn some manners and respect the hustle. I stand by the vibes. read more

Embarrassed for them.... Seriously we have eaten here several times and ordered out a few times and their old sandwich menu was always good. The place is clean and comfortable. However, their new sandwich menu... I'm not sure there is a whole lot to like in terms of choices. But the embarrassment for them is that the sandwiches we got had nothing more but a STAIN of ingredients on them. I ordered tuna and the Mrs ordered the beef dip. When we opened the top of the sandwiches, we could see that there wasn't enough filling that it din't even cover the bread!! Well, we are done - getting ripped off is the worst experience you can have with a food joint. And, with two beverages, a cookie and a brownie we were looking at over $30 - no thank you. Not for us. You can try it and see if your experience is different. read more

I usually don't give bad reviews until I've had multiple bad experiences....well today tipped the scales. To begin with...it seems they can never staff the registers with employees that know how to work them...20 minutes to service three costumers seems excessive. I have never seen more than one person working registers. Additionally...for reasons I can't explain...this Panera location seems to constantly be out of....well everything. After finally getting my order in I go to wait...for another 20 minutes....and they weren't especially busy. Possibly it's the fact that the employees were all hanging out and joking around in the back...and the person...who I assumed was the manager was loudly complaining about some drama in his life. Then he went back to the food prep area to....let me check my notes....eat a muffin while continuing to joke around with employees. To top it all off...after finally getting my order...15 minutes after the little screen said my order was ready....the chicken wasn't fully cooked. I think this is one of the most poorly managed Panera locations I have been to. I'm really not sure how they continue to get business...but I don't think I'll be back. read more

One of the worst Panera locations I have been to in a while. Placed an order on the app this morning (830am), checked in at the speaker, got to the window and found out that every item I had ordered and paid for was out of stock... However, it was relayed to me one item at a time while they went to replace each one, so needless to say I was a bit annoyed by the end of that back and forth. As I'm driving away, I look at my beverage and realize that I ordered and paid for a large coffee and received a small on top of it all. So I literally received nothing proper in my order this morning. read more

I waited almost thirty minutes, blocking all those behind me in the drive-thru as someone else was already waiting in the pull forward area. I ordered at 1329 received food at 1355. I headed back across town to work and noticed the bag was dripping. The salad was on its side. When I opened the sandwich, the mayonnaise was also on top of the bread. It was more of a tomato sandwich than Napa Chicken. See photo. I realize restaurants are struggling with staffing, and I wasn't rude, just very disappointed as it took up most of my lunch hour for a spoonful of water salad. The drive-thru worker was lovely and offered a cookie after they almost gave me the wrong order ten minutes in. Come on, Panera your one of my favorites. read more

Panera Bread - Napa Chicken Salad with two lovely slices of tomatoes - Salad Near Me - Jacksonville, North Carolina

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Workers are SO KIND!!! especially the african american woman with short dark hair!!! absolute sweetest. Drive thru can take awhile but their food isnt like other fast food places & takes longer! great quality place & food read more

Every time I visited this Panera, they always forgot to add an included part of my order. Frozen Carmel coffee drink, green passion drink, and bakery item. I understand maybe twice, but I've visited this location multiple times, and it is always the same thing. Today I was missing 2 items from my order. What makes it worse is that the receipt comes with a worker check off that they check the bag and it has all the correct items with their initials. I think you need to get a new order check employee ASAP! It isn't acceptable read more

Panera Bread - Two of the items checked I was missing! Please do better I love Panera but just can't keep coming with the lack of service - Salad Near Me - Jacksonville, North Carolina

Great place with A LOT OF BREAD. The staff was nice and helpful. The broccoli and cheese soup I had was the best one I've ever had. Will be back. read more

Panera Bread - Broccoli cheese soup. Chicken sandwich - Salad Near Me - Jacksonville, North Carolina

Those two pieces of chicken was what they gave me. They put only one slice of avocado, forgot my drink, and loaded our salad with excessive chipotle. There were only two pieces of avocado in the salad.. It may look like there is more than what is to be claimed but I assure you what ever crew is working tonight is either pressed for time or just skimping customers out in their money. I've had great times here before but this time around I am very disappointed read more

Panera Bread - Chipotle Chicken Avocado Melt - Salad Near Me - Jacksonville, North Carolina

Food was not good at all it taste like left over. The soup was greasy and to top it off my favorite sandwich was giving an old and brown avocado. I guess they just didn't care enough to make it fresh even the bacon on it was not fully cooked. And they had the nerve to charge me $14.00 for the shitty meal. Will never go back. Or tell ppl to go there. Word of mouth is powerful. Terrible service wasted my money there. Don't go there !! They are crooks !! read more

Great staff. Not as clean or managed as I would like, but given the volume of customers you can see the staff is trying, which is what matters. read more

Points here for effort on the size and prices. I went ahead and placed a mobile order at this fine american franchise and i have to say....The sandwiches were as big as a cinderblock, so if ever you needed to prop up the four corners of a car nearby, in order to steal the wheels, Panera Bakery in western has you covered! My cookies were my favorite part about it, aside from being warm on the outside and cold inside, was that it had picked up a turkey taste from being put on top of the sandwich (the gift that keeps on giving!) oh and this is the second time the screwed up and not give me the bread bowl for my bread bowl broccoli and cheddar soup, so that was cool. read more

never going back. A large black crayon was cooked inside my husbands pizza The very young man behind the counter said I don't know how that happened I wasn't in the kitchen. how dangerous!! It was our favorite to eat at once a week. now never again!!! read more

I cannot find anything I like about Panera bread. I thought it may be just the one in Wilmington but no...it's here, too. I got a whole salad with three different dressings to try. The salad was $11.00 and had chicken, lettuce and a ton of wonton crisps. The dressings were not tasty at all and so I used Bragg's liquid amino spray which was delicious. I didn't want the carbs so I asked for the apples with it and it was a whole apple which I thought was strange. I also ordered a cup of vegetable soup. It was $5.99 for a cup!! I pay $5.99 for legit lobster bisque or clam chowder at fancy restaurants. The taste wasn't bad but what am I missing? Someone please tell me what makes this place so great. I have nothing. read more

Panera Bread - Cup of vegetable soup. $5.99 - Salad Near Me - Jacksonville, North Carolina

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I love panera bread!! All of their sandwiches, pastries, salads, and soups are so good!! The only downfall is their price :( this location is big and have a drive-thru. Plenty of space, seating, and parking. I found a good amount of tables with outlets for power. A great place to study!! I came to this location after my dentist appointment. It was very clean. They have a kiosk where you can order your food and I personally liked it because it showed me that I can add certain things without additional cost (SCORE!). I did the pick 2 -- Chicken Frontega Panini and the Asian Sesame Chicken Salad. The panini has very delicious taste. Even the bread is freaking good!! The sun-dried tomatoes really give it a ton of flavor. My only complain is that I wish they grilled it longer because my cheese wasn't melted :( the Asian sesame salad is to die for if you like a sweet and tangy flavor for your salad. The fried wontons really give it texture and taste. These two are always my go to. When I do explore outside the menu, I never regret it. Have free WiFi and outlets so you can come and study!! read more

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For as much as I go, you would think that they would at least give a full cup of Chilli... I wish I would have checked b4 driving away but I made a phone call!!! Other than that, everything was good and hot... Enjoyed my Cesar salad too read more

Panera Bread - This is how it came! Half full - Salad Near Me - Jacksonville, North Carolina

First and only person in right now, still a long wait. Name removed from prep as done, but order not received. Inquired, told they are bagging it. Took 8 min to "bag it." read more

This a weird looking panini lol nice. I knew I made a mistake coming back here again. I might be tripping though. I mean what else you expect from a Panera bread in Jacksonville NC. It's not like these kids have anything to look forward to, living here. It ain't no Chick-fil-A that's for darn sure. Lol read more

Panera Bread - Salad Near Me - Jacksonville, North Carolina

I was in line for over 30 minutes with only 4 cars in front of me in the drive through. Go inside if you want faster service. read more

Panera Bread - Salad Near Me - Jacksonville, North Carolina

Debbie the manager is OUTSTANDING! I was bummed that they were out of the bread bowls, but she gave us a bunch of extra bread to compensate for it, and a bigger soup! It's always a bummer when a place is out of something (because it's so good) but when a manager that ACTUALLY CARES jumps in and takes over, that says A LOT! Thanks so much, Debbie for the outstanding customer service. Panera needs more managers like you! GIVE HER A RAI$E! :) read more

I typically go for the breakfast soufflé and smoothie. They are my favorite! The staff there are very polite and friendly. My only issue is the drive thru line is slow. If you're in a rush, it may be better to go inside. read more

I was feeling ill but hadn't eaten all day. I thought a little soup would be ok on my stomach. I got the broccoli cheddar. It was great and came with a chunk of bread. It was all very good. read more

The slowest Panera bread with the rudest employees. I used the drive-thru which was slow, ordering was horrible and the employees at the window worst! STAY AWAY read more

So, we ordered a delivery. The email said it would be delivered between 6:52-7:07 PM. But didn't get the food until 7:43 PM. And there is hair in my drink. read more

Panera Bread - Thought it was a dead bug in my drink, turned out to be a hair. - Salad Near Me - Jacksonville, North Carolina

I love this place , however I was with my 2 year old and 4 year old I had left my food on the table to take them to the restroom. When I came back all my food was put in the trash. I asked the lady working there and she proceeded to tell me they tought the people sitting there left . I wouldn't have been upset how ever it was half a soup half a sandwich and both of my kids cookies and their full drinks . That place is expensive. I spent $30 on our lunch and she just tossed out $20 worth of what we paid for , so irritated I won't be going back for awhile. read more

Panera Bread - Kids Mac and cheese, kids broccoli and cheese soup pick 2 half salad half sandwich and 2 big cookies for my kids. - Salad Near Me - Jacksonville, North Carolina

It was after 2:30 on a Thursday. It was not busy. Every table was dirty. When I got my food there was no place that wasn't either taken up by the 6 guests they had or was dirty. I went back to the counter and asked if there was some way to get a clean table. He said the front person did that. She came out with one dish rag. Started spreading stuff. Not wiping off. Used the same dirty rag on multiple tables. I took my food back to the counter and initially asked to have it to go. Then decided if it's that nasty out front what does the kitchen look like? I decided to leave everything there and found something else. read more

Local Panera to Jacksonville, NC. The staff was quite friendly as they greeted you when you entered and thanked you for coming in. The fast casual dining was what you expected. Quick order, quick service at a clean restaurant. The food tasted quite standard to other Panera's. My issue was the portions were a bit smaller then the several Panera's I've been to before. I'd recommend this spot if you want something quick and is standard to the Panera taste. read more

Panera Bread - Strawberry Poppy Seed Salad and Steak and Cheese Sandwich - Salad Near Me - Jacksonville, North Carolina

Facebook page says closes at 9 pm. Google says closes at 9 pm. Front door says closes at 9:30, with an additional paper that says closes at 9 pm. It was 830 and the drive through was closed, front doors locked and employees were doing final clean up. rolled up to window and when I was asking questions they looked at me as if I was wrong for wanting to order and the guy seeming kinda lost said "oh no um we close at 8." either update your websites and door or stop closing before your supposed to. I said what I said. ‍ read more

I ordered an açaí bowl. It was pretty melted. I asked to use the bathrooms but they closed them down an hour early before it was their closing time. Price for portions is not ideal especially with the add ons. read more

I am thrilled to finally have a Panera in town! WOOHOO! They get five stars so far after two visits--one for eat-in breakfast and baker's dozen bagels and one for Tuesday Bagels (baker's dozen for $6.99). Both times we had nice, efficient service with delicious food. We saw a manager walking around both times we were there and they said hello to us. One unique thing about this location that I've never experienced before is that when you order your baker's dozen bagels, you don't get them from the bins in front of you--your order is placed and you have to go wait at pickup. You also don't get your bagels in a box--just a bag. It's not good or bad--just different. On a non-busy Monday and Tuesday morning I think it took about 10 minutes to get our order. Just as a data point, the entrance and parking lots leave something to be desired. They obviously started from scratch so I'm not sure why it's so convoluted. But it feels a bit cramped with lots of stop signs because it connects to neighboring business parking lots. read more

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This is a really nice place to eat. I did not give 5 stars due to the chaos at lunch time. They give you a buzzer when your food is ready but there is not a defined way to identify the order that you placed. The worker had to look through my to go bag to determine the order was is fact mine. This is a newly opened store so I'll give it some time and write review 2. Let's talk price. Simply over priced but I understand why. You are paying for the environment and the experience. Don't get me wrong, the food is good but I am not fond of paying $9 for a small half of sandwich, cup of soup and a piece of bread. I think if the drink was included in the pick 2 I would have felt a lot better paying the price I paid. All in all if you don't mind making it rain. This is a good place to eat. It felt like I had left Jacksonville while I was there. Great experience, friendly staff, beautiful decor. -iKT read more

Ordered online and picked up in drive thru. Combo with broccoli cheddar soup/bread bowl and half a Frontega sandwich. The bread bowl was so hard it literally hurt my jaws. The broccoli cheddar soup was underwhelming. The frontega sandwiches (ordered 2) were good but the bread was too hard. read more

On Veterans Day I went to get a free pick two meal and was rejected because I'm an active duty Marine. Ive served 3 years and 11 months and will be a veteran in 1 month. They were also very rude about it. It's defiantly thrown me off of going to Panera bread again. Looks like I'll just be eating at Starbucks who actually appreciate the military ‍ read more

Service was good. Food was okay, but has been better. Went through the drive-thru & for the first time there was no line at all! That never happens. Cashier was friendly & food was ready quickly. FOOD Chicken Noodle Soup Bread Bowl - was delicious, but missing the bread bowl Greek Salad - was told it was delicious Thai Chicken Salad - was good, but probably won't get it again. Just not my favorite. Bacon Turkey Bravo - was told it was good, but the tomatoes were gross. Children's Mac & Cheese - the noodles were all smooshed, but my son loved it. read more

Their customer service is AMAZING! So long story short, I called because I placed a delivery order and I was missing my pastry. Panera uses DoorDash to deliver their orders and my DoorDasher was suppose to call and inform me that they were out of The pastry I ordered. Not only did Panera apologize for the inconvenience, they also refunded my ENTIRE order. read more