I get Panera Bread pick up pretty often and am always satisfied but not today. I got broccoli soup which was hot and delicious as always although overpriced. The spicy fiesta chicken sandwich was a huge disappointment today. It was a flat smashed sandwich with very little filling. Nothing like their advertising pictures. Not like I've gotten before. Of course it was still just as expensive as usual. I won't be eating here as often and may never go back. Just not a good sandwich like it used to be. Didn't even taste good plus I bit on a piece of something I couldn't chew. Yuck. What happened to y'all? read more

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After 10 hours on the road we decided to stop at this Panera for a few Broccoli Cheddar bread bowls. The food was hot and fresh and very tasty. The small baguette was a little on the dry side , not surprising because it was late in the day. The staff was very friendly but what WAS surprising was their attention to cleanliness. I've NEVER before seen a restaurant clean the air vents on the ceiling! And the staff member undertook this job cheerfully and even stopped to say goodbye to us as we left. Great job Panera. read more

Panera Bread - Sandwiches Near Me - Jackson, Tennessee

I ordered a Rapid Pickup on Wednesday, July 8th. The manager running expo saw me standing there for a couple of minutes (mind you, it's almost noon and they are busy) and inquired about my order. He didn't see it on his screen and asked if I accidentally ordered at another location. Sure enough I ordered from the Nashville location on accident! He was very helpful in getting me a new order and also offered to call the Panera in Nashville to get the other order canceled on my behalf. I already come here once a week but this experience was awesome and the team here is great read more

I love the food at Panera: the Fuji apple salad, The Mediterranean egg white sandwich, the winter squash soup, a few of their sandwiches. It's all pretty darn good and a great place to meet with people in a comfy environment. This location in Jackson, TN I usually go to for Bagel packs for my doctors offices, but it's always hard to resist a quick bite for me too. read more

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I always enjoyed the chicken salad sandwich, but this time it was a tasteless lump on bread. it certainly did not taste homemade! I ordered it with lettuce and added mayonnaise. I can't imagine how bad it would have been without mayo. My DIL said the tuna salad wasn't great either and a child's sandwich looked dry and unappetizing. I also tried the French Onion soup...it was horrible! This meal was a replacement for 6 orange scones I took home recently, only to discover they were underbaked and gummy. Managers went above and beyond on this reimbursement. Servers are polite and extremely patient. I watched one server cut 13 bagels in half for a lady! So, I decided to purchase a loaf of rustic sour dough bread, you can't go wrong with bread, right? Since it was a huge loaf, I asked the server to cut it in half, planned to share with DIL, I even made a chopping motion. I watched him put the bread in the slicer and then I watched him struggling to cut it in half length wise! Another server must have noticed the look on my face or maybe my mouth was hanging open, and he asked if he could help me, I sputtered, but, but, all I wanted was to have a loaf of bread cut in half. He got another loaf and cut it in half in the middle of the loaf. I still chuckle about this, but that was the best bread I've had in ages and toasted, it was even better! read more

Haven't eaten here yet but stopped for some coffee this morning. Super friendly crew- they were handling the crowd with no problem. Love an early morning happy crew! Keep up the good work. read more

Worst chicken caesar salad I've ever had. Highly overpriced. Wilted lettuce, deli meat chicken (what little of it there was), not enough dressing to cover the lettuce and the french bread was hard as a rock. read more

The food was pretty good here as I stopped for a quick bite as I passed through on my cross country trip. Was hungry and needed something filling and good for me. The chicken, broccoli, rice bowl worked and was delicious. Pleasantly surprised and thanks for the good food! read more

Panera Bread - Sandwiches Near Me - Jackson, Tennessee

Do not stop to eat here. As a chain I expected more. We stopped in during a roadtrip from Nashville to McComb MS. The coffee in the self service thermos was cold. My soup came out cold and I was told to use the nasty handled microwave to heat it myself because "they can't take anything back over the counter". They had just given me my food! And well the bathrooms were l, let's just say, TOTALED ugh. read more

Great clean food and fast service. We ordered salads to go. Food was fresh and crisp.

Great food! Kind staff! Totally recommend! Passing through so try a group of friends and all of us got our food fast from the friendliest staff! read more

SINGLE TO DRIVE IN A RUN IN THE 2ND INNING! Very good. I love coming to Panera because I know exactly what I'm going to get: a good tasting experience in a clean restaurant with happy workers. I had the broccoli and cheese soup along with a Napa almond chicken salad sandwich. The soup was hot and yummy, and the chicken salad was fresh and flavorful. I can't want to stop in again. read more

Panera Bread - Waiting for more guests! - Sandwiches Near Me - Jackson, Tennessee

I appreciate Panera's Baker's Dozen special on Tuesdays. 13 bagels of one's choice at half price. They freeze well and are a bargain.

We eat at a lot of Panera Breads and most are just wonderful. This one isn't. I'm not sure what is going on with PB's coffee. I usually like it because it is strong, but the last two restaurants I've been to I've been mystified as to why the coffee looks and tastes like dark water. They have even offer to make a new pot, but it's still watery. Not sure what's happening. They're cutting back on coffee grounds? I will stop ordering coffee until I check the appearance of it in the future. Hot water should be free. Although, the staff there was friendly and the food was good, the restaurant itself was in need of cleaning as was the restrooms. read more

I am gluten free and Panera has good meal options for me. Now if they would just provide gluten-free cookie/muffin/pastry options....

Very helpful staff and so nice!! I hope to go back soon the food was delicious!! Thank y'all for the good service!

Friendliest staff! They were super helpful and a delight to talk to. Food is always good and restaurant was clean as expected.

The overall place was great..but the cashier was absolutely wonderful! She was so helpful, extremely intelligent about what the store offers and her overall attitude was perfect. I would hope that she would make a higher position with a strong heart like hers. Everyone would love her cute little face and professional attitude! Now I can't quite remember her name but I believe it was Ella? If there was an Ella as the cashier, then let her know how good of a job she is doing! read more

You know, I like this place. The decor is nice and the food is always prepared well and tasty. The reason I cannot award more stars has everything to do with price. Seriously, for two adult soup/sandwich combos with sodas and two mac and cheese kids meals, we paid over $45. What in the world are they thinking? In these lean times, I wonder how Panera is able to justify this for mac and cheese and soup and sandwich combos. We take our business where there is value for the money, and sadly, Panera is not that place. read more

With so many locations closed we were initially happy to find this location open. They had signs up everywhere touting their additional COVID related cleaning procedures for customer safety. Unfortunately, this location did not live up to normal excepted cleaning procedures let alone anything above and beyond. In our search for a clean table we gave up and settled for the least offensive and cleaned it ourselves. This was not at a busy time of day and they had customers but they were not busy. The order was wrong, the food was mediocre, and presentation was terrible. The bread was simply thrown into a bag with other items and a blueberry muffin was placed into a bag upside down,. Not very sanitary or appealing in any aspect. We will neither recommend, nor return to this location. read more

If you're wanting/needing curbside service, this is not your place. You can tap "I'm Here" on the confirmation email, even call and let them know... They will "tell" you they'll bring it out... but they don't. This is the second time I've had to go in to get my cold food after waiting 10-15 minutes on curbside. Nobody even noticed that I came in an exit door and got it. They weren't busy - it was a ghost town with only a couple guests seated in the restaurant (none at the register). Same thing happened last time. Sad - this place used to be on point. :( read more

Always stop in when passing through, usually a good experience. Always wonderful customer service from Grant when he is in. If you stop in and get Grant, you will be reminded of what customer service is all about and should be. My only issue is with the quality of some of the foods. I tried a breakfast sandwich for the first time and the egg to bread ratio was off. Too much egg to sour dough bread. Didn't help that the bread was stale. But normally my food experiences are good here. And based on nationwide experiences, that is saying plenty. read more

Ordered a tuna sandwich to be picked up curbside by my husband. He picked up my order, which ended up being completely wrong. No chips, no coffee, (which I paid for) just one sandwich that had a rotten tomato on it. It's just like everything else in Jackson, complete crap. read more

Yummy sandwiches, salads, and soups. My personal favorite is the tomato basil soup; so yummy! The bagels are delicious; and their Acai berry tea hits the spot every time! read more

Panera Bread - Turkey wheatbread salad with mushroom salad - Sandwiches Near Me - Jackson, Tennessee

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I want to give them a 3.5 but since that is not an option a 4 it is. As I have reviewed before I love and hate Panera. I finally tried their broth bowls. Just like their pasta it should be avoided. They are both items that I don't think they can execute well. The broth was really week and had no depth of flavor. The wontons had been sitting for a bit. They had that crunchy edges that pasta gets if it sits. Stick to their sandwhiches and soups and bakery offerings. My main complaint with this location is the cleanliness. It is 5.15 and they are not slammed but underneath all of the tables near the soda machine are crumbs and most of them are dirty. It just gives off an unclean feel. read more

Panera Bread - Wonton broth bowl and chicken rice soup - Sandwiches Near Me - Jackson, Tennessee

I haven't tried Panera in a while but somebody had a great picture of a salad, so I'm back. I just paid $7.59 for a half salad that is so small and barely peaks over the side of the little bowl it's in. Also they have no real silverware and are out of the baguette that comes with everything. Customer service was pleasant, and my baked treat is good, but I think it will be a while before I try them again so far away from St. Louis where they seem to be a more impressive dining experience. read more

I would give ZERO stars if I could. This place is bad from the point you get in till you leave with stomach ache. The person who took our order never smiled. Very mean and not professional. Managers, TRAIN your employees and show them how to do customer service. I ordered a soup and a steak sandwich. Soup was cold and the steak was old fat. Its not steak guys. Went to the bathroom and threw up. Not fresh and 100% never again. Go home guys you dont deserve to have a business. read more

5pm on a Saturday. Out of potato chips. Out of avocado. Out of quarters. Nearly $25 for 2 tiny half sandwiches and 2 small bowls of soup with one drink. The food tasted ok but not worth the price. We won't be back. read more

Worst service I've ever had at a Panera. Staff was rude and extremely slow with no sense of urgency. The staff was incapable of thinking about more than one thing at a time. A bagel and iced coffee took almost 30 minutes, and I had to return the coffee twice due to chunks floating around in the drink. I got nothing but attitude about resolving the issue. Plenty of workers around not communicating about what needs to be done and a manager who never said a word to me as he handed me my third coffee after I waited 15 minutes for it (again). Generally don't leave reviews but I was dumbfounded about how badly they were running that place. read more

Standard Panera fare, but one of the smaller sites I have been in. Initial order was messed up as we only ordered a half salad, but were charged for a full. Problem was remedied and food came out as ordered. read more

Had lunch on the way to Nashville. Food was good but a little confusing. We usually have the pagers with our Panera. Don't know if they weren't working but small place and quite a crowd to call names. Seemed to be a lot of confusion about that. Food was great - order prepared correctly and got food in a timely manner, just a bit of confusion and crowded waiting on food. Place was clean and service was good. read more

I really like Panera in general, but our Jackson location just disappoints. Not only are they often out of several things (I.e. They have been out of cream cheese for literally two months now.), but even what they do have, they often skimp on (not filling the bowl/cup/sandwich...). To add to frustration, the staff has a very laissez-fair attitude about their restraunt's shortcomings, and little effort is made to compensate or even apologize for those shortcomings. I think new management is all we can hope for. read more

I decided to give Panera Bread a try and I somewhat am disappointed. I ordered soup, a sandwich, and it came with a baguette. The soup smelt pretty bad but it tasted decent I rather have a canned soup from the grocery store. The sandwich was pretty good the bread was not fresh it was hard which I don't appreciate and then the baguette was decent it tasted good but it was once again hard! If your name is "Panera Bread" then you are obviously known for bread but it shouldn't be stale cold bread! I paid like 10 dollars for all of this and it wasn't worth that whatsoever and the woman working there was supposed to give me 60 cents back but I had to ask her for it. I give this place 3 stars. read more

Danny is fantastic, came in with 2 teams of kids and they took care of us in a timely fashion and Danny made sure everyone had everything we needed and ordered. read more

Amazing experience. Did not expect to receive this type of service from a Panera Bread. The General Manager was walking around and interacting with everyone! Helping his team and leading by example. That's rare and I come from this industry. Everyone was kind, great quality food and it came out fast. I wish I had a location like this one in miami. Great job! read more

A traditional Panera, with a fun surprise. The location has a meeting room with a capacity of 26 people. Not only is it a great location for working solo but as a team too! read more

This has to be the worst managed Panera location I have visited. They consistently out of many items. The floors and tables are often dirty. This location needs better management. read more

I enjoy going to Panera, though I must say it's for the atmosphere and the friendly service, not necessarily the food. The sandwiches are pretty good, though nothing extra special for the price you pay. Personally the soups that I've tried there have been very underwhelming. I would avoid the French onion soup if you know what good French onion soup is supposed to taste like. read more

I got a new salad and didn't like the way it was made because I am picky. They remade my salad without grumbling and very very accommodating. I really appreciated how nice they were. It is the little things that matter. read more

Always great sandwich and love the clam chowder with French bread. Never got a bad lunch. read more