Where do I start? We waited for several minutes before we got to place our order, while the staff milled about doing apparently nothing. There was a line nearly to the door. Then the person who took order clearly did not want to be here. She could not even manage a smile. And then finally, our food came out fairly quickly, but was not good. Our potato was cold and appeared to have extra olives when we had ordered "no olives." The club sandwich very sloppily made. I don't think we will be back. read more

There was six of us at around 6 PM on a Friday and we loved it. We had a great time atmosphere was casual and easy to get along with the server was awesome. The people behind the counter were great. I had a Reuben sandwich which is my favorite thing to get at McAllister's deli And it was awesome. Somebody else had a baked potato. It's a 1 pound potato. It's huge and she got everything that she asked for and I think she asked for everything but the kitchen sink iced tea is fantastic. I love the iced tea at McAllister's. I always do a mix of unsweet and sweet And I believe I had carrot cake for dessert and it was delicious. We were there for about 3 1/2 hours talking in Jaron and they took care of our table they cleaned the table up for us and they didn't mind us hanging out. It was a lot of fun. Been eating at McAllister's for years and years and years all over the country we will be back. read more

Great food, good service, friendly employees. Every meal I have had from McAlister's was excellent. It is a clean and happy environment

I am at McAllisters on Vann Drive in Jackson Tennessee now. Been waiting for my meal for 45 minutes after ordering. Still waiting. When I asked about our order 10 minutes ago, I got the reply "It's coming". I won't be back read more

This is the most unprofessional establishment I've ever visited. I attempted to get coffee there today around 11am. I went in, myself and my brother were the only 2 in line. There were three people working and 2 behind the counter that were talking amongst themselves. We were never greeted until they finished their conversation. Then the one asked if I was ready. I said I've been ready. Then I asked if they had coffee and they didn't have anything made. I wouldn't have had to waste 12 mins waiting If they could have been bothered to greet us. I left and my review is to warn others of how they could possibly be treated as well. I will never visit another McAllister again. read more

McAlister's Deli - Me at the restaurant what else would it be? - Delis Near Me - Jackson, Tennessee

There was one person waiting in line before us, obviously a friend of a few people behind the counter, because we waited while she and the cashier chatted. When we finally got up to the counter to order, no warm greeting, no smile, horrible customer service, I didn't even feel welcome, no one appeared to be friendly or even tried to be, first time there, so we were a bit uncertain, I ordered a Reuben sandwich and Caesar Salad. My DIL ordered one of those huge potatoes. The cashier went to put in our order, stopped to chat with someone, left me standing there with money in my hand to pay for our food. I was really looking forward to the Reuben and it looked great, but it was extremely salty. I tasted each component separately...the corned beef wasn't overly salty, the sauerkraut wasn't salty, the bread wasn't nor the thousand island dressing! So was puzzled why the Reuben tasted so salty? The dill pickle was great! Tasted like an old fashioned deli dill pickle! The Caesar Salad had some limp lettuce pieces, adequate parm cheese, but no croutons. DIL got two very teeny tiny frozen cups of butter for that huge potato. The highlight of our meal was a nice older gentleman who was clearing tables. He was friendly and he made us feel welcome! I hope they appreciate him. read more

Good selection of meals. Specially sandwiches. My wife and I ordered with delivery through Door Dash. They delivered to wrong house. Not McAlister's fault. Murphy law. Reordered and enjoyed about an hour later. read more

I was thoroughly pleased with the outstanding service I received from all the employees, especially the store manager. I encourage all to come to this location and enjoy a tasty meal and the phenomenal service they provide. read more

The food is pretty good and sometimes the service is good but when the restaurant is busy at lunch, there is one lady in particular who seems to hate her job. She's always there and she is rude and acts like you're bothering her. I understand how busy and hectic working in a restaurant can be I've done it for a very long time and there is no need to treat A customer who is trying to be polite Like a dog. I don't require special treatment just common courtesy and this employee is always rude to me. I frequent this restaurant often because, not only to I enjoy a club sandwich but I am a delivery driver. The 3 star rating is for the good food and the male manager is very friendly and accommodating. But there's no way this restaurant can be its best with an employee who treats costumers the way she does, maybe those long fingernails are very aggravating?? I don't know... read more

McAllister's Deli has been our go-to eatery for a while now. Lately, though, it hasn't been such a pleasant experience. I think the owners have changed, and it doesn't appear that they have enough help. The tables are not being cleared and the food is sometimes not hot. We will still go there, though. Hopefully they will do better. I like this place. read more

I love McAlister's their food is great, all of it! Their service is good and the restaurant is always clean. I can't say enough good about McAlister's. read more

Typical corporate crap! Bread was horrible as was the sorry microwave chicken. The Tea was the only good part of the meal.

Amazing food! And service was great!! I'll definitely be back in the establishment! My food was perfect and delicious

Nothing that I have ordered from here bc of the picture "from the business owner" never looks even close to it. Good grief! Post an honest picture. read more

Wife called in her order 30 mins before I arrived, got there to pick it up only to find out it it still wasn't done. I get it if they were slammed and short staffed but they are empty and have plenty of employees just hanging around at the registers. We love McAlisters and have came for plenty of meals but lately seems it's going down hill... read more

We are moving across the country and decided to eat at this McAlister's despite some of the reviews. We ordered online through Yelp and arrived at the restaurant to find out that our order had been prepared but someone had accidentally picked it up! Without question, the staff quickly remade our order and got everything correct. I don't always leave reviews but I feel this place and the employees here deserve 5 stars. read more

The service was fine this visit but there was only 2 other customers in the restaurant. Sandwich was disappointing though because although there was an ok amount of Turkey in the middle of the sandwich where they cut it there was none when you got halfway thru. There was also next to no bacon on the sandwich. read more

McAlister's Deli - Pepper Jack Turkey sandwich - Delis Near Me - Jackson, Tennessee

Don't understand the bad reviews. Tasty food, friendly service, plus the shaded outdoor patio makes this an excellent road trip stop.

What a nice surprise! We had eaten here years ago, and neither loved nor hated it. We just never went back. Recently we stopped in at the beginning of a little trip, and the whole experience could not have been better. My Reuben sandwich was crammed with succulent corned beef and the sauerkraut, etc. were perfect tasty components. It was so huge I took half of it in a To Go box. The potato salad was really enjoyable as was the iced tea. The employees were so nice. One girl was a whirlwind cleaning, sweeping, washing, and she kept her area spotless. Kind of unusual these days. It turned out to set the standard for the rest of the trip, and helped us start out in really good moods. read more

25 minutes to get 1/2 club sandwich and cup of soup. Lots of choices on this street. Probably will not be back here.

Asked for a sour cream, got yelled at from the kitchen because we ordered a "veggie spud" that doesn't come with a sour cream (which makes no sense). We did not order a veggie spud. Not recommend. read more

We have always enjoyed eating at McAlister's! The food and service is excellent! Highly recommend!

Packaged nachos I ordered with MY chose two with my boyfriend's chose two. When I called to tell them this they argued with me. I'm a vegetarian and my boyfriend is not and his sandwich has meat on it. Why do they think vegetarians would want this measly order of Nachos covered in meat grease!? The manager did give me a refund and two free meals but I had to educate the manager on vegetarianism because she kept trying to argue with me saying the order was right even though I ordered the nachos with MY meal and not his. read more

McAlister's Deli - The nachos I ordered on a choose two put with my boyfriend's meat sandwich. His choose two was a sandwich and salad. - Delis Near Me - Jackson, Tennessee

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Really bad experience. Bad costumer service. Bad environment. Rude employees. One of them slammed our drinks down. One of the workers sons was in the women's restroom. One of the kitchen workers nails were so long they were curling over, legitimately. Really gross and they need gloves and hair nets. Employees on their cell phones on the job. Food was good but the experience ruined it. Never going back. Needs reprimanding and replacing of employees. read more

Enjoyed a wonderful lunch at McAlister's. Thank you for being vigilant during the pandemic as well as trying to keep customers 6ft apart and sanitizing. The staff was nice and made sure several times we did not need anything while having lunch on the patio. read more

Great sandwich and great service. The manager and entire staff was helpful and friendly. Kids eat free on Tuesday and Saturdays was a bonus to our budget. Great job guys!! read more

I agree with several comments about customer service. This restaurant has very little customer service. Staff does not greet or pay attention when I was ordering and it seems I was inconveniencing the staff by being at the restaurant. Don't worry, I will not be back. read more

We have always loved McAllisters food, however this is the first time I have ever been served a cold Rueben sandwich. No apologies, two Rueben's for $25 PLUS THEY WERE COLD. Will not give them any more of my money, too many other places to go. read more

Took 15 minutes just to get a nacho appetizer that looks like the bottom of the bag of chips. Took 45 to get a sandwhich. Every time you look back in the kitchen they are putting out to go orders. Terrible experience. To add there is no line and not many people seated read more

Very Friendly staff, good environment, and very delicious food! You're in good company!

The food is great . LA is an exceptional manager , very personable and professional . 5 stars

Working construction in the area. Been to the McAllisters in millington. Loved it. But this location need severe help. All employees are in competent of simply taking an order, making an order correctly, and making it in a timely fashion. Three days in a row wether packed or a ghost town inside took almost 40 mins to get our orders. And when I would bring up there was an issue I was given an attitude, and mumbles about quitting.... with every service provided in life there is a standard. And this place is far below that for the food industries read more

rude! wouldn't let my 12 year old order pizza because they said she looked older than 12! sweet tea was bitter read more

I had to wait 10 minutes for my food. I ordered a grilled chicken salad and got a chicken cesar salad. Worst of all - most of the lettuce was brown on the edges. That is unacceptable in every way! read more

Food is good at McAlister's in general. This location's service was slow and inefficient on our visit. We were traveling through and decided to order our food to-go ahead of time and then sit in the restaurant and eat since it was a Sunday lunch meal and expected to be busy. This was a good decision, as we placed our order 25 mins before we got to the restaurant, and upon arriving, we had to wait another 10 minutes on our order. It wasn't busy when we got to the restaurant around 12:00 but there were many people waiting on their food. I would not suggest this establishment if you are in a hurry, and if you can plan ahead to order to go (even if you plan to stay and eat) it may save you some time in line. Our order was mostly correct, with a few minor errors- forgetting a pickle, and putting lemons in our drinks when we specifically requested no lemons on the order. Otherwise, I would have given 4 stars. read more

This use to be a friendly environment. Walked in and had employees arguing that they weren't going to take our order. Then when they finally did , the girl had an attitude slamming drinks on counter and didn't even get the order right. Will not be going back. People like this is what gives your restaurants bad reviews and people won't come back. So that will eventually put you out of work. So do you want a job or not? read more

Came in at 2:30 on a Saturday and the place was not busy at all. We ordered two ham sandwiches and they were made with only meat on them. Nothing else. We took them back to the counter and asked for cheddar cheese and mayo. They seemed confused by the complexity of the request and in fact brought the sandwiches to the table 5 minutes later, plopped them down on the table without a word ....and again, the sandwiches were not prepared as we had requested. At this point we realized we were dealing with gross incompetence and an indifference that bordered on contempt. We decided to just eat them as they were rather than risk another episode of error and further delay. In short, this location sucks. Next time we will try Jason's deli just down the street and hope for a better experience. read more

Stopped by here while traveling with my husband to grab lunch and get back on the road. While my husband's salad and my sandwich were pretty standard, our soups were cold. When ordering and asking for a drink refill, the staff working the registers were not welcoming and made us feel as if we were an inconvenience to their social time. My husband and I love McAlister's Deli, but our experience at this location was disappointing. read more

This location apprently can't do to go orders. Ordered mine online and showed up 1 minute after the time posted. They lost the order. Now I have to wait for them to make the stupid order. Their attitude is just neutral like oh sorry thanks. It will be just a minute. Now it will be 15 min late ugh read more

All McAlister's are not created equal. Horrible service, not to mention my food was cold.