We ate lunch here on the way to Indiana and I left my credit card. I did not realize it until checking in a hotel. I called and talked to a manager and he kept it until I returned a week later. I would highly recommend eating here. It was a great lunch with friendly and honest people. read more

There were limited options at 930pm, so we chose to eat here despite the foul odor that assaulted us upon entering. I don't know what the smell is, but its pretty bad. Which is unfortunate, because the food was pretty good. Service was just ok. They got my drink order wrong, and when I asked for a straw it took close to 5 minutes to get it. I would have went to the bar to get one but I was on the inside of the booth. While the food had good flavor, my asparagus was overcooked and mushy, and my Brussel sprouts were cold. My husband ordered them also, so I ate half of his while waiting for them to bring me new ones. 20 minutes later the server asked how my new Brussel sprouts were, and I had to break the news that they never came. The hubby and my kid had the filet and both were super happy with their food. Women's bathroom was pretty clean, but apparently the men's was a disaster and he said the urinals were leaking onto the ground. His hypothesis is that years of urine is causing the foul odor. The place was a little dusty, cobwebs and a layer of grease. But that late at night, for a sit down meal, you're severely limited. read more

LongHorn Steakhouse - Cobwebs on decor - Steakhouses Near Me - Jackson, Tennessee

We used to consider this LongHorn one of our go-to spots for a dependable steak, but the place has really gone downhill. We came for my mom's birthday, spent over $500, and it was embarrassing. Tables were dirty when we arrived and we had to ask twice for a cleaning. There were fingerprints all over the glass, and overall cleanliness was just ignored. The food came out lukewarm. Service was uncoordinated and dismissive. I honestly wanted to walk out, but we were there for a celebration. Management response was basically, 'oh well,' and corporate didn't do any better. Really disappointing, especially for a special occasion. I will not be visiting again. read more

Just arrived in Jackson and had to eat. Ordered the cowboy pork chops. Very nice server and the food was on point. Food was fresh and right on time. Ambiance was like all the Long Horns very busy with hard working people read more

LongHorn Steakhouse - Cowboy Pork chop with double broccoli - Steakhouses Near Me - Jackson, Tennessee

For some reason, it always smells like someone has puked in there when you first walk in. Our server worked very hard, but she had way too many tables to take care of. I absolutely felt sorry for her. The food was OK, but nothing over the top. There are always too many huge parties that take up most of the space in there, usually loud, and make the whole dining experience less enjoyable. read more

When taking our order, I intended to order for everyone since I knew what all were eating, but she didn't even look at me or acknowledge me at all till she took all others orders. I (only male) took my 3 family members to lunch for hopefully a memorable dining experience since it was the first time I was taking out all 3 for a sit down meal.. All received their salads except me! After all ate their salads, I advised waitress she could cancel my salad. All she said was Oops, no apology or explaination. When the waitress removed the appetizer plates in preparation for the entrees, she removed all but mine?? I have no idea why not. My plate was empty and I was clearly not eating anymore. I moved my plate to an empty table. Everyone was served their entree but me? I had to wait an additional 5+ min. No explaination or apology offered. I don't have high expectations for budget restaurant chains, but a restautant of this caliber that charges $140+ for lunch with 4 people, I would expect all food to me delivered together. Oh yes, I forgot to mention this was lunch and the place was slow, maybe 5-6 tables for 3 servers. Once again, she collected all entree plates but mine, and I again moved my plate to an empty table! All 3 girls I was with, were as baffled as I, so it was not my imagination, she seemed to be intentionally giving me bad service? When she approached with the check, I reached out for it, but rather then handing me the check, she just "dropped' the check on the table. That did it, I was convinced she had some kind of problem. Mind you I am, 61 white male, I was dressed appropriately and just moved here from California. This was my first time in this restaurant, and never met this server ever. I just wanted to enjoy a pleasant meal with my niece and her 2 daughters. I am a gentleman, I opened the door for the girls as we entered, but then I got a phone call and stepped back outside as to not disturb others dining experience. I am always considerate and kind to others, so as you can imagine, I was baffled. It is extremely rare that I don't leave a tip, I have worked as a hotel bellman and I understand the value of tipping. Sometimes a server may forget something or make an error which is always immediately followed with an apology when realized. This server never apologized once. I left no tip and wrote, bad service. Honestly it ruined my dining experience and made me uncomfortable. Not to mention what she may have done to my food before bringing it out, which would explain the 5+ min. delay after everyone else was served. I considered asking for a manager at the conclusion since she never returned to collect my check and I had to go to the register. The three girls seemed to enjoy the meal which was my main concern, and I didn't want to sour their memory by complaining, so I just played it off as though everything was fine, it's not to say that they did not notice the inappropriatly poor treatment I was given. Fore once we got in the car they were all asking me why the server was so rude, in a effort to not taint their experience I just said, 'I don't have any idea, perhaps she is just having a bad day, it happens." But honestly I was very disappointed! There is NO EXCUSE for this poor experience. I felt I wasted $140+ to try and have a memorable experience with them. Well I guess it was memorable since when I got the home, they told my sister about the worst service they had ever seen!! My sister asked me why, which I honestly had no answer, and still don't. We would have been better off going to Denny's at half the cost. Needlessly to say, I will never entain guests at this establishment EVER! In addition, it has tainted my opinion of Longhorn's chain, and will probably never go to a Longhorn's again. This was the #1 worst service I have ever experience, that a server believes it is ok to give this kind of service without concern for reprocisions from management is certainly a reprepresention of management or LongHorn corporate. Having be General Manager of many hotels some which had F&b, there so no way any of my employees would give service as poor as this unless they wanted to get fired, since they would know that immediate termination would be the result. So no, it would be very unlikely I will ever return to a LongHorn's again. Management at this location , at very least, needs leadership training. read more

The food is always delicious. The staff is friendly and pleasant. Great place to get a steak the way you like it.

My wife and I had a delicious lunch with great service. Everything was fine until we went into the bathroom before we left. It stunk of urine and the floors were dirty and sticky. Men's and Women's bathrooms were the same. PLEASE CLEAN UP YOUR RESTROOMS! read more

Always good food, good service is top notch, with a family atmosphere. You really can't go wrong .

We usually love the food from Longhorn. I'd advise eat in though because they must purposely give 2nd rate and leftover food when you pick up curbside. My son's sirloin was way too tough to cut with their plastic fork and knife and he had trouble chewing it also. Tasted good but not tender at all for a medium cook. My Parmesan crusted chicken was tough and looked nothing like it does when ordered in. It tasted leftover. My baked potato was definitely leftover like put in the fridge and microwaved later. This was a huge disappointment as this dinner was for my son's birthday and for some reason Longhorn doesn't care to give good quality food to go but to just get rid of leftovers because you're not there to complain about it. read more

LongHorn Steakhouse - Leftover potato - Steakhouses Near Me - Jackson, Tennessee

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On our way home from Memphis last week, we stopped at Longhorn Steakhouse. Aside from sloppy paper-strewn floors (come on, people, run a sweeper between customers if needed. Customers, stop being slobs)! Food was good, service was great. Our waitress got a great tip and we were happily on the road home with full bellies before too long. read more

Salad floating in dressing, soup cold, steak cold, out of baked potatoes and potato soup.

Longhorn consistantly proves to be the old reliable. Service is always excellent and the food is fantastic. It's always our goto restaurant. Keep up the great work. read more

the entrees are almost perfect. but the smell of the floors are horrible. it's a complete distraction & kinda rushes you to leave.

The food and service were very good. Felt very relaxed while dining there. Quiet enough to carry on a conversation, and they didn't try to run us out when we were fi ished. read more

LongHorn usual don't miss when you eat in and looking for a good steak. Looking for a nice dinner after church on a Sunday. It was freezing cold in there but after asking if they would turn the air up some I could feel the change in temperature as they honored the request. Seems everyone else was cold in there as well as I saw many leave and go get jackets. But if you go Hailey is NOT the waitress you would like to get. I understand everyone has a bad or off day but with only few tables no reason to our family waiting on several things and bringing us things we did not order and still leave on the ticket. Very disappointed in our service today. Never have had a problem at LongHorn so this is the first. Hopefully the last. All and all our steaks were good, potato soup was good, fries were cold. read more

I've lived in or around Jackson most of my life. And I like to eat!! Hands down best steak. The spinach dip will have you salivating and the environment if very cozy!!! read more

LongHorn Steakhouse - Parmesan Crusted Spinach Dip - Steakhouses Near Me - Jackson, Tennessee

Food was great. Service was good. The only downside is the number of guys who sit at the bar and watch shows on their phones with no headphones or, having phone calls over their speaker phone, when you just want to chill. read more

LongHorn Steakhouse Jackson Tennessee, 2:15 pm Tuesday July 22nd 2025, one of the worst steaks I have ever eaten, tough, no flavor, ask for medium well, got medium on one end and blood on the other end, baked potato was cold and wouldn't melt the butter. Wife had 12 oz ribeye that I tried and it was under cooked and tough. waitress was mediocre at best and never brought more dressing for my poor salad. I won't be going back. read more

Sunday afternoon. She said the wait would be 20 mins. I went to the bar and there were available tables. I asked the person handling the TO GO register if those table were open seating...she said no. I sat at the bar and had a fine martini while I waited 20 mins. When I was called...she walked me to 1 of those available bar tables. Smh My waitress came right over and took my order. She was attentive and the food was out in no time. I had the wild shrimp which is my favorite app at Longhorn. Fantastic as always...I also ordered a side salad. The salad was average. Under 15 dollars...can't beat that. read more

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Great Bone in Ribeye at Long Horn Steakhouse. Highly recommend this steak. Service was excellent

SOMETHING is going on at this location. We stop BOTH ways otw to and from horse shows down south. Hold tight for the whole post, because the beginning doesn't even matter, just sharing. It's the second half that will get you. First night this trip was rushed but tolerable. Night two was even more rushed. We mentioned to the waitress we'd love the opportunity to enjoy our appetizers and salads while they were still hot/fresh before dinner showed up and was either enjoyed fresh and wasted the first course, or left to deteriorate while we enjoyed the first course. Got a song and dance about how they wanted us to get our main course asap, but there's a timeline that should be adhered to. On the second visit we didn't notice until we left, drove less than a mile and went to check into the hotel. The credit card was missing, only place we had used it since Oklahoma was at dinner. Dropped bags and I returned to retrieve the card. Due to the fact it was my employers card, I remained cool, collected, and respectful. Was totally dismissed by host at the front, said it hadn't been turned in. Someone else in a button down and an apron came out, totally blew me off, and after telling him it should have been in the check envelope he told me 'well you're welcome to look around...' At that exact moment I heard another man leaving his info about his credit card missing! I stopped him and asked him how long ago he lost his and he realized it before leaving and they still wouldn't turn it over. At this point I lost my cool and stopped yet another manager. This one had avoided our table and eye contact like the plague after we shared the timing feedback with our waitress. He again declined to even look at me, yelled 'GIVE ME A MINUTE' when I asked for his attention when he tried to walk away, and finally returned rather huffy. Told me again, they didn't have our cards, we were concerned with so many cards missing in such a short time. I continued to press and let staff know there is no where else the card could be. FINALLY they returned the card once I had called my employer and he recommended calling the police. At that exact moment another man came in demanding to know why his card was run for more than the total bill and tip just that evening. I hope Longhorn corporate sees this and gets involved to help protect customers and turn this place around! read more

Excellent Flos Filet as always. Service at the bar was efficient, staff was pleasant and attentive. It was Sunday so very crowded we went straight to bar and ordered. Overall good experience-will return. read more

My wife and I visited with a large group on on a very busy Sunday afternoon and the staff handled the situation with grace and efficiency. Orders taken were correct and efficiently processed. Steaks, chicken, and salmon were all good. I'm happy to recommend. read more

Dinner here was great tonight. I ordered steak and my friend ordered salmon. Unfortunately they were out of baked potatoes, but the mashed potatoes were good. The broccoli was delicious! Steak was cooked pretty good. My only complaint was the cleanliness between guest. I had a fork & paper towels under my seat. Overall good experience. read more

LongHorn Steakhouse - Salmon - Steakhouses Near Me - Jackson, Tennessee

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Mrs Taylor was fantastic and made quick work as soon as I sat down 10/10 would recommend her always! Made for a nice meal and will be back

We ended up sitting at the bar due to almost an hour wait for a table. Everyone at this restaurant was friendly, to include the patrons who were gracious and one lovely woman even moved down three spots at the bar to allow us to sit down together. The ribeye was amazing, perfectly cooked and flavorful. The salad dressing is excellent and made on-site, and the drink prices are very reasonable. We will go back the next time we are in town. read more

Grilled mushroom zero taste 1/5 Salty Fries 2/5 Longhorn Steak 3/5 Part good part no taste read more

Brittlynn was our server and she was amazing! Food was great as well If we are back in town, would definitely stop again.

The food is good of course it is pricey but we are talking steak. The servers are always moving and checking on you. So I would say the service is good and the restaurant and the atmosphere is good for a steak place read more

I am very disappointed at this restaurant. I ordered the most expensive steak on the menus for it to come to the table COLD. The waitress was awesome . read more

There was a wait to sit at a table so I chose to eat at the bar. The bar tender was professional, prompt and a overall good waitress. For dinner I had the rib eye steak with a house salad and baked potato. My salad was good. the greens were fresh and the ranch dressing had good flavor. My steak was tender and cooked as ordered however it tasted like butter. My baked potato was not fully cooked and was not even hot enough to melt the butter that was on top. If I was at a cheaper steak place I would be satisfied with my meal but since my meal cost over $30 I was not happy. Maybe it was a bad night at the restaurant and next time it might be better. Either way my meal was sub par. read more

LongHorn Steakhouse - Ribeye steak and baked potato - Steakhouses Near Me - Jackson, Tennessee

Good food for the cost, (bread, salad, side, steak) Have never had a bad server and meals have always been served in a timely manner. If I had anything negative to say, it would be the wait to get in. (Always Busy) read more

We came here for a family lunch before a family member's reception. We were sat rather quickly which was nice. That was about the only thing that was quick about the rest of our experience. I thought maybe the service was slow because they were busy or short staffed, however we watched all the tables around us (including ones seated well after us), receive their drinks, appetizers and food in a timely manner. It was a different story for my family, we sat for about 40 minutes with nothing on our table but water. Then everything came out within 1-3 minutes of each other and it was cold. Needless to say, I'm glad I don't live here and this is not my local Longhorn so there's no question that I will never be returning. read more

The food was delicious, the only problem the server didn't come back & check like she should to see if we needed refills, bit I normally have an awesome time. The asparagus was a little tough so I asked for more potatoes which was very good. read more

Worthless! Mowed the yard and took my wife to this place! We ordered they brought my wife water, appetizer came, with no plates no bread! 30 minutes later still no waitress( and remember when they were all wanting $15 per hour) needless to say wasted and hour of my life and had to come back home for water and no supper! Worthless, is a compliment for this place of business, I'm done! read more

We like Longhorn but this one was disgusting! Requested a booth got stuck in the bar area. Server Too busy with bar. Took forever to get dinner which was subpar. Worst long horn ever. The place was so unkept I couldn't eat. Sad. read more

Tonight my fiancé and I ordered food from here and it was for pickup. I won't make this long but when I received my order I had a few things wrong with it (not going into detail) but when I spoke with the manager Sylvia she handled the issues right away and very professionally. I'm not here to bash this restaurant because we eat here enough times to know when it's an off night but I just wanted to shed some light on Sylvia and how she treated me as a customer. She will be the reason why we will return and forever choose Longhorn for our date nights! Thank you Sylvia, keep up the great work and God Bless you! read more

We read the reviews and it seemed like a good place to go. We got there, waited forever on a waitress, then she had the worst attitude, and was so rude, like we were just an inconvenience to her day. We both ordered steak and shrimp, mine was under cooked, husbands was over cooked and smelled ruined. We talked to the manager. He lectured us for 20 mins about how he unpackaged the steaks hisself the Friday before, and how he knew there wasn't anything wrong with the steaks. Horrible, would not go again! read more

My wife went to eat with a friend. While drinking her tea she sucked a shard of glass through the straw. Upon telling the waitress she was offered another glass of tea. Well that is a no brainer! The issue is you had glass in your tea that someone could have and swallowed, not to mention who knows if she did swallow some. This lack of care is unacceptable and dangerous. read more

LongHorn Steakhouse - Shard of glass. - Steakhouses Near Me - Jackson, Tennessee