It is amazing that I ended up eating out an Outback twice within a week. For the record one in East Tn and this one in West. Service was very good. We were seated in the bar area and this may have been the only server working not sure as they were running a lot. Ambiance it's an Outback so same decor across the line. This one though was a stand alone and had. O homeless person out front. I had the sirloin salad and my mom had the chicken. Not the best and not the worse I have had. For the price the East Tn had a lunch special that made it a good deal. This one did not. read more

Always busy in Jackson, TN. Food was good, relaxed environment and friendly staff. Wait is usually my least favorite thing about this location. Although, food is always hot when it hits the table. read more

I feel super bad about this negative post but the public needs to be aware and I tried unsuccessfully to let management know. My daughter got food poisoning today from their bbq ribs. It is absolutely certain- classic symptoms timely after ingesting. No other food intake today. So sad as we love outback. read more

First off I will apologize for not having Photos, Pam and I were having such a great evening I did not even think of it. We went to the Outback Steak house at about 3:30 PM on a Tuesday so they were not real busy. Our Server was Sydney which we joked with her about, We ordered Shrimp on the Barbie as an appetizer and a bottle of 14 Hands Wine. We were totally surprised when the Bartender who obliviously had fine dinning experience showed up at the table and presented the wine and opened it like a experienced Somalia Poured the wine for tasting and then served us both. WOW that was nice. His name is Andrew and checked in on us from time to time through out the meal. Pam ordered the Filet and Lobster with a salad and a bake potato and I ordered the Aussie style Prime Rib with Wedge Salad and a loaded Potato. Everything arrived perfectly. First the Shrimp App and a bout 5 minutes after we were do with that the salads arrived. The Salads were cold and crisp the cherry tomatoes were cut in half and the dressings were on the side. About 10 minutes after we were done with the salads the entrees arrived. Oh an during that 10 minutes Andrew came by and refilled out wine glasses and we had light conversation which was perfect for the mood. So Pam's Filet was wonderful and her lobster was perfectly cooked and served with drawn butter. both of our potatoes were wonderful and heavily salted on the skin. My Prime Rib was just a bit more than mid rare but still delicious Our food was hot and well plated and we were checked on by both Sydney and Andrew. After our meal we ordered dessert Pam had her favorite Thunder Down Under and I had the Chocolate tower. Both were rich and decadent and we took more home than we could eat. With the desert we asked for 2 glasses of Deseronto Pam's with 3 cubes of ice and Mine with 10 seconds in the microwave. It was the perfect ending to the evening. We spent amost 3 hours eatting and enjoying our meals and the atmosphere. AS we left Andrew saw we were getting ready to leave and headed for the front door and held it for us and wished us a good night. read more

Food and service is always on point. Never too loud. I'm surprised, not surprised by the low scores in reviews. It's probably a 4*-4.5* but Jackson is full of low IQ folks who score low because they feel like it's a flex. read more

I love this place actually has a separate gluten free menu with plenty of options! And they even have a great gluten free dessert!

I had worst experience that I have had since the 60s, A young man tried to accommodate my family and I with a party of eight to celebrate my sons 19th birthday. He explained that if they have to put tables together for a party that there would be an 18% gratuity, I asked if there was another way to seat us , the young man stated if we didn't mind waiting we could be seated at long tables not joined together, we waited and we're seated. A manager came over and yelled that what he said goes and we will pay the 18%, his attitude and demeanor was very unprofessional and he spoke in a tone the depicted a person filled with hatred. The gratuity was more the highest meal on the ticket. $42.50, then I was refused my military discount. read more

Outback Steakhouse - Seating at Out Back - Steakhouses Near Me - Jackson, Tennessee

My baby cousin knocked over my drink in the bathroom and i went to tell someone and the said not my problem but the food was amazing

It was a Saturday so they didn't open until 3 pm. The line was out the door maybe 30 people ahead of us. We decided to sit at the bar which was no wait. The bartender was prompt. The drinks were great and the food was also. We had a great experience and will definitely return. read more

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I am sick of Never receiving the correct order. It doesn't matter what delivery service I use. Check your orders! Pathetic. Longhorn from now till on. read more

The waiters occasionally checked up on us if they forgot something they would instantly go back and get it I got a pasta bowl and it was bussin bussin read more

Outback Steakhouse - Queensland Chicken & Shrimp Pasta - Steakhouses Near Me - Jackson, Tennessee

I sat at my table for over 10 minutes before the server even acknowledged me. It took almost 10 before they finally came back to take my order. All of the food came out at the same time. Prime rib was cold. Server was friendly. Maybe they were just busy. It's been better here before but for a chain what do you expect, fine dining? ? read more

Everything was perfect! Onion soap was perfect, steak was perfect, and I actually got some perfect French Fries, hot, crisp, perfect amount of salt. Best Outback we have eaten at in decades. Give it a shot, you will not be disappointed. read more

Pitiful, and should have known better. We used to come for just the ribs and instead of ribs my wife got mostly bones. Granddaughters chicken tenders was skin and bread with no flavor. Music was lest than favorable, so I don't know what else to say. The only positive was the server was good with no complaints nor issue. When I get hungry for steak, Outback will never cross my mind again! Peace out, and eat at your own risk! read more

Outback Steakhouse - Mostly fat left from a Bone-n-Ribeye - Steakhouses Near Me - Jackson, Tennessee

My food was over cooked and we waited an hour just for appetizers and we only got one then when the food finally came we got our second appetizer even though we ordered it before the food read more

Outback Steakhouse - My stack was over cooked and I asked for medium well - Steakhouses Near Me - Jackson, Tennessee

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Went back to Outback last night. My granddaughter and I both ordered the filet mignon cooked medium with a salad and baked potato. That filet was the best tasting, tender steak I've had in a long time. Everything else was good too including the service. We really enjoyed it. I'm glad my granddaughter convinced me to go back and try the filet. It was worth it. read more

Love coming here, usually sit in Bar area since the tables first available. Always ask about the specials, lots them usually available, & off menu. read more

I have ordered takeout Toowamba Pasta TWICE now and both times it has come with NO mushrooms. It is not the biggest mistake but it is an indicator that you cannot trust them to give you what you are paying for. This is an indicator of their commitment to their customers. read more

We ordered takeout from here and paid about $150 for all our food plus a $15 tip (which seems a tad bit expensive). When we pulled up, there were a lot of workers outside smoking. The first thing that happened was that they gave us the wrong drink, which was flat and half empty and the ice was melted. They did fix it by giving us a replacement though. When we got home to eat our meal (mind you, we live 45 minutes away), something had leaked out all over the bag and made it rip open from the bottom. They had completely forgotten the bloomin' onion and all the ranch, and only gave us one small cup of butter to share amongst three people. My filet was underdone and my fries were cold and solid. The mac and cheese was good however. The other food was decent. The wedge salad was mediocre and very DIY and so was the dessert. Overall, we've had more negative experiences here than positives so we won't be back anytime soon. I only gave two stars because I couldn't give 1 1/2. Do better Outback. read more

My family and I went to Outback tonight. The food was awful, the service was terrible. The steaks were not done. The appetizer was burnt. We had to keep asking about drinks and some other things it was just ridiculous, we have never ever had such bad service before. read more

The food was terrible! We were so disappointed. First we ordered the blooming onion, and it was greasy and it stuck together. Dad got the ribs, fries, and carrots. The carrots were undercooked, and the ribs were overcooked. Mom got the three cheese steak dip. It was so bad that she wouldn't eat it. I got the 6-ounce sirloin cooked medium well, fries and a Caesar salad. The steak was burnt on the outside and pink in the middle, with so much fat on it that it was difficult to eat. The salad was good, as well as the fries. Then the server brought the bill...$73, which was outrageous for the awful food we had. We won't be going back. read more

I came in with a severe allergy to gluten and soy... I wanted to order the perfect salmon with rice and a sweet potato so I asked the employee Jose who confirmed it was ok but when I checked the online allergen menu I found it wasn't gluten or soy free. I mentioned this to Jose who then went to the back to talk to the cook were they confirmed it was indeed not soy or gluten free. Jose then proceeded to switch out my meal for a burger and make it himself. Being gluten and soy free is not new but having somebody take as much time and care as he did was so endearing! I wish I could give this man a raise he was phenomenal!!!!! read more

My family and I have been eating at this Outback since it opened more than 30 years ago. At the present, my wife and I eat here about twice a month. Most of the time, we are well-pleased with the food and wait service. The steaks usually are of good quality, usually cooked as ordered, and the standard salads are great - crisp veggies, tasty croutons, tasty salad dressing, etc. Most of the time, the wait service is very good - and our food is brought to us quickly most of the time. The problem that we have here (and a major one that would be simple to correct) is the total lack of feeling welcome - or appreciated as we arrive! For quite a while, until about a year ago, there almost always was a very friendly young man standing at the door, greeting us as we arrived and left. [He has not been present when we dined for at least a year.] The employees at the 'hostess' stand were quite otherwise, and it has been a long time since we have been greeted as we enter this Outback! At times, there are 2-3 people at the 'hostess' stand - and NONE of them say anything as we enter - not a 'welcome' or a 'hello' at all! In fact, for at least a year (likely longer), we are lucky if one of them says 'how many?' Most of the time, as we enter, they say nothing - and we have to initiate the 'conversation' by saying something like "two, please" - to which there usually is NO response until we are taken to a table!!! Also, there have been times that we have had to wait for the person at the stand to get off her phone even to give us a glance! Furthermore, these people often are nothing short of surly! Quite obviously, there is a major problem at this Outback with management! How difficult could it be to convince employees to greet those entering your establishment with a smile and friendly greeting? Actually, the problem might be based in the management, for the person we've been told is the manager is argumentative with those dining here. He's been that way with us, and we've seen and heard him treating other customers in the same way. If the manager is not friendly with customers, he is unlikely to inspire cordiality among his employees. Ironically, the wait staff typically are friendly and cordial. Perhaps a different manager would result in a much more pleasant experience - from the time one enters the door. Most definitely, improvement is needed!! read more

My teenagers and I tried this restaurant for the first time last night. I'm not a fan of Outback because it seems overpriced for the quantity and quality, but it was convenient so...This particular location had greasy floors and the odor of the women's bathroom was so repulsive that my daughter had to leave immediately and without doing her business. Some of the food was decent; the vegetables, baked potato, French fries and sandwich. The salad had many rotten pieces of lettuce, my prime rib was extremely fatty and somewhat chewy. My old-fashioned was disappointingly small. The hostess was difficult to understand, but the server was pleasant and accommodating. Overall, it just wasn't enjoyable enough and we won't be returning even though we live nearby. read more

My family of 6 ate at Outback tonight and we had the best meal we have had in months! Our waitress Brittney was OUTSTANDING! She loved on our babies and she tended to every need we had willingly! Not many waitresses like her around Jackson! We called ahead to claim a table and it was perfect. read more

The food is usually good. But about half the time, when I try to call in an order for curbside takeaway, the staff hangs up on me , Very frustrating!! read more

The staff was friendly but was very slow on bringing drinks and taking our order. Once the food arrived, it was fabulous. We ate the Filet Mignon and Porter House dinners, they were cooked to perfection. read more

I have been to this place many times and have always been treated kindly and had the greatest service. I took mom for Mother's Day 2022 (day after) and the food was great, the staff even better. They made sure everything was right and was attentive and friendly. Our server, Michael King, was top notch and the man needs a raise! Awesome experience all around 10/10 I'd recommend. read more

The cooks are going to make someone sick here! The steak we got to-go was still cold and not cooked. It was pure raw meat! Absolute health hazard! This was ordered medium by the way! read more

Outback Steakhouse - Steakhouses Near Me - Jackson, Tennessee

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ordered Prime rib to go and what a joke! Tough 1 inch slab of beef And they left my fries off! Stale loaf of bread ( that used to be so good) with no butter. I'll never go back read more

The food was good. But the real reason I am writing this review is to give a compliment to Nathan. One of the bus boys dropped a table wiping towel on the floor while we were eating and five employees walked over it twice and never picked it up but Nathan stopped and picked it up. When you work in a restaurant you should be aware of your surroundings and just because somebody else dropped it doesn't mean you shouldn't pick it up. read more

After reading some of the negative reviews I was hesitant to come in. I'm glad I did. Food was good and service was great. I really like Outback and I'm glad I gave them a try. read more

Rude bartender. I heard their service was terrible from friends but decided to try it anyway. Bartender was very rude and we decided to leave. Another table saw what happened and mentioned to us they weren't happy with their server. Will not go back. Apparently this has been going on for some time. You would think they would fix this. read more

i have food allergies to peanut tree nut and sesame I talked to a women named Janet and she understood everything and cooked it herself. on top of that food came to the table fast I wasn't even done with my salad before the steak was on the table the waiter was named Jason crisco he was outstanding nice and funny. for people with allergies I got the sirloin cooked on aluminum foil with salt and pepper the butter from the fridge and ate the bread and had the house salad with lettuce from the cooler. everything was cooked to perfect including my husbands food! 10 out of 10 read more

For the record, we probably ate at this location 2-3 times a month. Not anymore. We got there on a Friday at around 5:30. Despite that we were seated immediately. Then we waited. And waited. After 15 minutes my husband went to the host stand and asked about our server. A young woman came over and boy did she have an attitude. The very first thing she said was "I'm sorry the server took a second to get here. Do you want a manager?". We were like, wow that escalated quickly. I said it took more than a second and we didn't need a manager. She huffed and said she would get a manager. I said she needed to lose the attitude and we would be okay. Then she said she refused to serve us and left to get a manager. We walked out. Not going back. read more

Waited 45 mins past pick up time at take away. First they couldn't find the order, then they said it would be right out. After waiting 30 more mins, I asked about it and she brought it out immediately. Got it home , half of it was missing and what we did have was cold and gross. Never again, be warned. read more

Ridiculously slow service. A whole section closed down and still had to wait forever to get service even though I took a seat in the bar since it was open seating. I get it, good help is hard to find. Took 20 minutes before anyone stopped at my table to get my drink order. Table was filthy and finally someone came and cleaned it.Then another 15 before anyone took my order.......it's now been exactly one hour since I sat down and my order finally arrived. If I was in a group of people, then it would be acceptable, but I was by myself. The server was polite. Food was decent but not the quality that Outback used to be. read more

I git in their website and got what I thought was a reservation. It said arrive by 5 pm. When I checked in they stated it Was going to be a 30 Minute wait. On the confirmation page I received in my email it did not say anything about being put on a waiting list. I was a little confused. Young man at counter said it's not a reservation. Ok I looked at it... it does say this is not a reservation. Ok but it should explain you will be put in the waiting list so it cuts your time in half. Fast forward, about 10 minutes.. two separate parties walk in and say they have a reservation one was a party of two the next was a party of six. Both parties were sat immediately!???After hearing they had a reservation and were sat right away, my husband spoke up and said we had a reservation then the young man at the counter back pedaled after he had sat the other two parties ahead of us as their " reservation " were at a time after ours! I was extremely disappointed in your website . Also extremely disappointed in how I was treated at the greeters desk. If we didn't over hear the other two parties stating they had reservations would we have had to wait the 30 minutes they quoted us? I believe in being fair across the board. I would consider changing your website, to read , you'll be put on the waiting list at the time you requested a reservation for! read more

DO NOT USE THE CARRYOUT SERVICE!! Takes way too long, food is cold by the time it gets to the vehicle and has not been correct the last three times we ordered... The steak cuts have changed and are full of gristle. So disappointed read more

We had amazing service! Our waiter was Mr. Andre. I had ordered the berry martini in which I ended up changing! Not that it tasted awful. I was trying something new after looking over the drink menu. Decided I wasn't much of a sweet martini gal. Got it replaced with my regular( dirty martini). I will say as we walked in no smile, the latest greeting ever. Not happy at all? Maybe tired? Overworked? I don't know but I came to eat and that's not my fault. I don't know what management is like here so I can't blame anyone for anything. It changes the whole restaurant energy. Disregarded the awful greeting, we came to meet Mr. Andre! Such an amazing waiter! Very attentive, asked and suggested many items from the menu! I will ONLY consider coming to eat here again BECAUSE OF ANDRE. Now, if the staff would recognize work related issues and resolve them. It would make the restaurant look ALOT better! Anyway, it was fine and Thanks again, Andre ! read more

Outback Steakhouse - Steakhouses Near Me - Jackson, Tennessee

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