This is one of my favorite locations. I frequent Panera because of the wonderful Sip Club. You pay one price for the month and can get a beverage every 2 hours all day long. It's an excellent deal for me. My current obsession are the Asiago twists. They are so yummy. The store is clean with plenty of seating and space to work. The staff are friendly! read more

Panera Bread - Asaigo twist - Sandwiches Near Me - Irving, Texas

I have not been to Panera in forever. This place was very clean and well kept. Our cashier was really nice and offered us some bagels. They were giving them away because they came out too small to sell. We proceeded to order the new stacks sandwiches with tomato soup. I'm sorry people but I was so hungry so no pics of our food we ordered. My husband got the steak and I got the chicken. They were total AWESOMENESS and the tomato soup was really good too! I can't wait to come back! read more

Panera Bread - Sandwiches Near Me - Irving, Texas

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I enjoy Panera but this location can get crowded so pack your patience. The soup and sandwiches are the best. read more

I've worked in this area for 4 years and have never been to this Panera. My items were fresh and delicious. My bagel was wonky but still amazing. I'd definitely go back. read more

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Decent Panera bread! Good and fast service. It's always more so empty after 6pm. So great place to post up and crush some work if needed!! Pro tip: be sure to get their coffee sip club! read more

Panera Bread - Diet cola - Sandwiches Near Me - Irving, Texas

I am currently in isolation and wanted to ensure that I order food safely from restaurants to keep myself and others safe. From Panera bread I ordered a Turkey sandwich, chips, and a frozen strawberry lemonade. My delivery from Uber came quickly and was packaged correctly. My issue is not with Uber, it's with Panera. Upon opening my sandwich, which was packed tightly and sealed, I saw a long brown piece of hair tucked in my sandwich. I was immediately disgusted and was not able to eat the sandwich. Now I don't have lunch. I had also asked for extra onions and pickles. I got the extra onions but did not get the pickles. I no longer trust this location for delivery. read more

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Sometimes it's perfect and sometimes they mess up the order. On days when they are on point, I love the chicken and wild rice soup with a Turkey sandwich. The last time they completely messed up my order though read more

The food's alright, the coffee is good, the problem is the Panera Morning Experience (c). Inevitably they are out of coffee and are out of milk. Half of your time here is getting some poor girl to make and then drag out an urn of coffee. Then you have to go back to here to get freaking half and half. Every. Damn. Time. read more

I was having trouble at the self ordering kiosks due to my card not going through no matter how I tried to pay. Thankfully, Juliet noticed and offered to take my order upfront. Juliet was fast, helpful, and friendly. This location is also fast with your order but the only reason I took some stars away is due to the fact I wanted chicken on my sandwich but it wasn't added. Turns out Juliet didn't add the customization to the order but I just went back in the store to get it added to the sandwich. I offered to pay for it but they gave it to me in a cup for free so they don't have to reopen my sandwich. I will say, I understand what I'm assuming is the shift lead in the kitchen's (a woman with redish colored hair) concern with whether or not I "really asked for it since it's not on the screen" but it was a mistake on the cashier part (also mine since I didn't have her repeat my order back I guess). Just a reminder that the kitchen is open and we can hear you haha! But definitely understand frustration when an order is wrong, no harm. read more

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i give it a 3. hubby loves the soup. that was all he ordered. i ordered a tuna salad sandwich was okay. ordered on their machines. workers busy in the kitchen. had no real contact and place was quiet. read more

I found the employees to all be very friendly and excellent at customer service. I love their coffee and their toasted bagels. Their salads are excellent also. This location has plenty of spaced out seating, with a relaxing atmosphere and lots of natural light. read more

Ordered take out and there was a cockroach in my salad. Called the store and the manager Martha Castro got real defensive and blamed it on the lettuce vendor. She said we had to bring the salad back to get a refund. We returned all the food back. It was a 20 min round trip and a horrible experience! I love Panera but this is my 2nd time with issues with this store. read more

Panera Bread - Found this on my first bite - Sandwiches Near Me - Irving, Texas

Bad customer service omg really bad I will never eat here again my order was wrong I paid way too much for my food the lettuce was brown just disgusting and disgusting read more

Awesome location. My cashier Seong was very warm and welcoming. Very polite. After I finished my order she even handed me a small thank you cookie! So kind! We will be back to pick up breakfast soon. Thanks Seong for your service and kindness. read more

it's first time to go Panera Bread. Taste is so good. It's so quiet here. I love it. read more

Panera Bread - tuna sandwich with bucket, iced chocolate latte, ammd cinamon roll. - Sandwiches Near Me - Irving, Texas

I had placed an order to go where the wait time was little to long in my opinion. I had order the food when there was barely anyone inside. Besides the waiting for food, the meal tasted really good. read more

Panera Bread - Sandwiches Near Me - Irving, Texas

Food was delicious and the service was spot on with my food order, no issues or problems

This is one of my go to spots for lunch. I usually order ahead using the app and pick up on the to go shelf. My lunch is always ready fast and fresh when I arrive. This restaurant is clean and the service I have experienced here is friendly. I've also ordered breakfast here in the morning and eaten in the restaurant and received a good table service. If you join the rewards program and eat her regularly you'll earn rewards pretty quickly and receive free items or dollars off your food purchase. read more

my last two orders have been unedible. also, they forget my drink every single time. Everything is stale and watery

Overpriced. Portion are too small. A bowl that is mostly broth is half way full and it cost almost $10. Next time I go to chipotle or noon and get way more food for cheaper. read more

Panera Bread - Sandwiches Near Me - Irving, Texas

We love Panera. Panera has been the go-to for our family for over a decade. It's so nourishing. First, I am so grateful for a restaurant with clean food options. I don't have to worry about toxic chemicals and other pollutants. Their food is fresh and delicious. Then, their customer service is excellent. They are always really nice and welcoming. At this location, Dominick is very pleasant and kind. He made some perfect recommendations. I am now obsessed with Panera scones. Gayla is really warm and engaging as well. She makes Panera feel like your second home. Overall, I'm really happy with the Panera food quality, service, and menu. Thank you! read more

Regular Spicy Thai Chicken salad Broccoli cheddar soup bread bowl Whole grain bagel (panera acct reward) Usually I receive wonderful customer service from the friendly and attentive staff, but things took a quick turn. Ordered to go, and it says the order would be ready 10 mins later so I packed up my things and checked the rapid pick up area, where my named appeared in preparing. 15 mins later my name disappeared. Looked in the cubes and didn't see my order. I waited for another 5 mins thinking it was being prepared, so I walked over there to wait. The guy packing the orders looked at me and yelled Christina? He looked at me and then I looked around at the girl next to me. Few mins later, worried someone accidentally took it, asked the worker (who was packing the orders) about it. He rudely gave me an attitude and asked is it Christina? I said no, and before I could comment, he said well wait. Stood there lost and confused for another 5 mins. I was just going to walk out when I saw him pack up a few more orders and put them into the cube. Good thing I wasn't in a rush but if I was and given the customer service, not tempted to order again online/rapid ordering. I don't like being treated that way. Also the soup was in a tiny container, I never realized how small the soup size was for the bread bowl. Disappointed, never ordering to go/pick up order again. read more

Panera Bread - Sandwiches Near Me - Irving, Texas

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It is cold and gloomy today so it felt nice walking in to the warm restaurant and receiving a thoughtful greeting. I order my favorite soup, rice and chicken, and my partner ordered the Two For. Dining room was very clean. Every table was cleared if not occupied. Food arrived promptly and warm. Server used my name when identifying my order. After eating, a nice gentleman offered to clear our table. Very courteous. read more

I ordered 2 soufflés on the app. They did not have both, they told me they had a 4 cheese and a spinach. When I got home it was ham. I don't eat pork. Needless to say I am NOT pleased. read more

Panera Bread - Sandwiches Near Me - Irving, Texas

I like Panera BUT this location is horrible went for dinner and my sandwich was thrown together. The absolute worst. So I tried this location again for breakfast. Huge mistake. Ordered the Chipotle chicken and avocado today and I had to send the first one back because the chicken was pink and literally uncuttable. The manager said "sorry it's the nerve of the chicken!" Replaced it quickly with COLD/LUKEWARM chicken in the wrap. I just ate it because I was hungry and had to go to work. Additionally we all know sending your food back is dangerous territory. So needless to say avoid this Panera at all cost or inspect your food thoroughly. You've been warned! read more

We placed a big order for a company event to be here between 11:00-11:15. It is currently 11:34, the event has already started and the food is still not here. Do not order from here if you expect them to be on time. Very disappointed. I will update this after we get our food.....IF we get our food. UPDATE: food showed up 40 minutes late. The grilled cheese was cold. All the soups were cold. We will never use Panera again for a company event We spent over $120 for this. Very disappointed. read more

HORRIBLE - I ordered 17 lunches for a company event that was guaranteed to be here by 12:30...They never called and when I called to ask where it was...they told me they were busy and could get it by 1:30...WTF!? NO This is a lunch and I now have 17 hungry angry customers and made me and my company look terrible. I will NEVER use these clowns again! They even charge $15 for delivery and still tried to ask for a tip...and they charged my card. I now have to fight to get a credit back! SMH! Panera is the worst! read more

My wife and I stopped in last night just before closing time. We were looking for a little dessert to take home and enjoy. Manager and associate were clearly busy doing inventory and beginning their closing process. Despite all that, they patiently answered r questions regarding some desserts and took the time to treat us right:). Register person (Elijah?) suggested multiple cookie packs that were a better deal $ for us. The Manager (Katy?) went out her way to give us hot cookies off the tray rather than those already on the shelf (I think she could tell I would love it). They made us feel welcome when surely they wanted to end their long shift and go home :). Awesome! read more

I usually pick up some quick breakfast to go on my way to work. I always had a bad experience with this Panera Bread location. First time: wrong spread. Second time: No spread in my bag. Third and fourth time: burnt bagels in my bag. (Look at the picture I added). Mistakes can happen once or twice. Not four times in a row. I think they do not care much for their to go orders because the customer is not driving back just to complain about a $3 bagel. All in all, avoid this place for bagels. Go to the Kroger across the street or Einstein Bagels if you can drive a little more southwards on MacArthur Blvd. read more

Panera Bread - They toast their bagels real hard. So just be careful you are not eating anything carcinogenic. - Sandwiches Near Me - Irving, Texas

Went to Panera for brunch. I liked that they had both, breakfast and lunch menus available. I ordered from from. The staff was friendly and willing to help. The coffee was hot and freshly brewed. Enjoyed it!! read more

What can I say..i don't get here much but when I do they always seem to seduce my taste buds with combinations of flavors I love but never put together. I love that being that I am an adventurous eater the only downside for me is I get happy when I eat here and lunch had cost my $20 read more

Panera Bread - Lentil quinoa brothel with chicken - Sandwiches Near Me - Irving, Texas

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I came for breakfast and it was the worst breakfast. The Anaheim and the all American and the eggs were runny and the potatoes were cold and had some kind of clear coat film. The manager stated the reason for the runny eggs was due to them using milk. I've used milk and eggs are not runny, with a clear color liquid. The toast was barely toasted, no butter. The bacon looked microwaved and it was chewy. I normally love corner bakery but this experience was atrocious and the manager's flippant reaction only made it worse. I don't recommend this to anyone, unless you like bad service and unedible for then this is the place for you! read more

With chain restaurants the food you get at one is almost always the food you get everywhere else. If you like Panera, you'll like the food here. The difference and the reason it earns 5 stars all the way is the staff and customer service. Specifically Ken who is the manager there. A little while back I was suddenly put in charge (i.e. via phone call at 6:30am) of catering our Tuesday morning meeting since the person who normally orders our catering was off work on vacation. Our meetings start at 8am and so I rush to put on pants and leap into the car. YELP TO THE RESCUE! I find the number for Panera, and the angels brought me Ken. I tell him I need to feed 35 adults who were relatively health conscious and that I had to pick up the food at 7:45 (giving him roughly 30 minutes to get the food ready). He went through the various options I had for food choices and helped me price it out with coffee to boot, and helped me make a decision in record time. As soon as I did he said "We're on it!" and jumped to it. When I arrived at about 7:45 they were still making the breakfast sandwiches, AND helping customers AND there were only 2 of them working and I was not the only big catering order. I don't know how they got it done but I still got out the door by 8am and to my office by 8:10. Without Ken it would have been a disaster, and I was so impressed by their service I've been back over and over. My favorites: ALL their soups, their mac n' cheese (my fave), their turkey breast, their grilled chicken, of course their breakfast foods, and they have a salad there I like a lot. Seriously, an amazing store you won't regret visiting. read more

I always forget that this location exists. It's forgettable but pretty much your standard Panera. I've eaten here a few times and it's been ok, the staff is louder than the staff and the food is consistent between Panera locations so I know what I'm going to get when I go. They have snazzy tablets you can order at if you don't want to wait in line or if you don't want human interaction and I usually choose this route when going in for a post workout coffee. read more

Frequently visitor, Panera Bread stands out from their competitors in a couple of distinct area's. Dining area is more intimate, cozy and quiet. The atmosphere is conducive for business meeting / luncheon, causal cup of coffee and newspaper, checking your email (free WiFi). Try the pick two or three (Fuji Apple salad w/ white balsamic vinaigrette my favorite) + soup, salad or pasta. The ipad order stations are convenient, quick way to order. read more

Panera Bread - Spinach bacon soufflé - Sandwiches Near Me - Irving, Texas

If they keep using Door Dash services, there is absolutely no way I'm ordering from them. I have no food for a meeting and no way to know where supposedly they delivered it. Order was cancelled of course, but now I have another problem to solve. read more

Bad customer service and food was cold management is poor they just don't care at all...

Nooo what happened! Used to love this place before it went downhill this year. I gave this place many chances, but after this one, I will not be coming back as often. Service has been absolutely terrible! Today, the girl who took my order in the drive thru had such an annoyed tone and kept saying "one moment please" after a few words that I have spoken. What's going on back there? Am I offending you? It's ok to be busy but it felt draining after being constantly cut off. Just tell me you need five minutes don't give me false hope. Before today, service was super slow and they always got my order wrong. I mean the food was good, but disappointed to find out what I waited for wasn't even the right one. The sandwiches for turkey are so sad now because it's walmart flat, sandwich-style meat and not peeled from the breast kind. Makes me feel like I'm eating overly processed food when I know Panera is known for foods being fresh and sustainable. What happened to you Panera. read more

I love going to Panera Bread! One of my favorite places to munch on some carbs lol!!! My favorite soup from here is the cheddar broccoli soup. I like to get it in a bread bowl sometimes and my favorite sandwich from here is the chipotle avocado sandwich. Their green tea fountain drink is so good and I usually put some pumps of cane sugar in it. My favorite bagel is the cinnamon crunch bagel with honey walnut cream. It is yumilicious and the only place I get bagels from. read more

Panera Bread - Sandwiches Near Me - Irving, Texas

One thing that I would have to acknowledge here is that they are very attentive to clean up the tables, a task that they are not entitled to do. They would circulate around the restaurant and help customers remove bowls and plates after their meals are done. Definitely a move that goes above and beyond! I would say this is the first time that I have seen from a Panera Bread branch. Food is great, as usual. I ordered BBQ chicken flatbread and New England clam chowder soup. One thing that I would critique is that the cashier didn't ask me if I would like baguette or other items for my Pick 2 meal. I only realized that I could have ordered an apple after I got my meal. It would be helpful if the cashier could remind customers to choose their side item. read more