One of my very favourite places to stop in for lunch or an early supper (they close quite early). My favourite sandwiches are the chicken salad (sans tomatoes) on sesame semolina, and the salmon club (also sans tomatoes) on a croissant. As for soups, I love the baked potato and the slightly chunky tomato with asiago croutons. For salads, the salmon caesar is good, or the strawberry chicken salad with poppyseed dressing. I keep meaning to try their great-looking breakfast foods, but I haven't made it in during breakfast hours yet. Sometimes it's also nice just to get a grilled cheese: my fave is gouda on french bread. The new mac and cheese is tasty, but nothing to write home about. Wish they woulda baked it with some breadcrumbs on top. Maybe some of their awesome asiago ones. I should work for them and tell them all my great ideas. Okay, also, their chocolate croissant thingies are to DIE for. Omnomnom. Seriously. And I wish I could fill up a spare bedroom with their bagels (the pink ribbon ones, made with cherry chips, dried cherries, dried cranberries, vanilla, honey and brown sugar are the best) and fresh baguettes. Anyway, love this place. The iced green tea is also tops; I think it has papaya in it. And free wi-fi? Yes, please! read more

This is one of my favorite Paneras. The employees are always friendly. They never mess my order up (which at times can be complicated), and you really can't beat the prices. When you dine inside you will never see a dirty table or floor. They're so clean, which is refreshing for a Mom. You can download the Panera app and order/pay so you're in an out, or even go online. They also have their full menu and nutritional information listed. In the summer time I recommend the strawberry chicken salad. Now that it's fall I tried the Ancient Grain, Arugula, Chicken Salad and it's fantastic! I hope it's not seasonal and is a year round menu item. My Son and Husband love the sandwiches, and ALWAYS order extra chipotle mayo. read more

Panera Bread - Artisan, Arugula, Chicken Salad - Sandwiches Near Me - Independence, Missouri

My husband and I had quite the disappointment yesterday. I was looking forward to a Caesar salad with my pick two meal, I got ONE OUNCE OF LETTUCE. I've been ordering this same meal from various Panera Bread locations, I've never seen a salad this small. LOOK AT THE PHOTO OF MY "MEAL". We asked two different people for help, they just told us that's the way it is. The company standard is only one ounce of lettuce in a side salad. If that's true why have I ordered this same exact meal from various Panera locations that have been served the same way? Now I go to this dump and they can't even give me what I ordered. What a huge waste of time and money. No offer to actually fill the bowl or to offer another side in exchange. They just took the money and said we needed to get over it. What a waste of time to even think these people have any clue what customer service is. read more

Panera Bread - Sandwiches Near Me - Independence, Missouri

Some places fly just under the radar and get taken for granted. That fact was illustrated to me yesterday evening on a shopping trip to Costco when DD#2 agreed to: "let's get a bite before we go home" and asked where I'd suggest and I automatically said "how about Panera's" without any hesitation. I've probably been to Panera Bread on the average of once or twice a month for several years and never even thought to write a review. But that omission is being rectified today because in all those visits, many of them to this location, I have always been served good food, by pleasant, friendly servers in cheerful, clean surroundings. And they have good coffee, which always makes Hubby happy. At Panera the bakery crafted breads have a starring role in making the sandwiches among the best in the city. All are filled with generous amounts of meat, cheese and fresh, crunchy veggies. Soup and salad selections make good choices to pair with sandwiches and I know that many of the bakery items look so tempting in the display cases, but I seldom have room for a dessert because sandwich portions are filling. (Hubby and I have been known to get a bag of goodies to take with us) At Panera, I don't stick with only one or two favorites. I try to get something I haven't had in a while. Last night I got their Bacon Turkey Bravo on Tomato Basil bread. DD#2 had Sierra Turkey on Asiago Cheese Focaccia, dressed with chipotle mayonnaise, and we traded 1/2 sandwiches so I had twice the yummy instead of one. So don't just take Panera for granted. They will deliver good food for a value price and they deserve to be remembered when you are looking for some place good to make a quick meal. read more

This location has *the worst* customer service. Be prepared to wait a long time. The manager has zero regard for customers. The food quality is on par with other locations. Parking lot is unique and difficult to navigate. Drive through is a plus. read more

My favorite!! The fast food that is not refrigerated and microwaved garbage. I am in love with the harvest squash soup and autumn salad. The blackbean soup is yummy as well as the French onion, tomato, and chicken noodle. Haven't had a soup at Panera that wasn't wonderful. The bacon turkey bravo sandwich is awesome and I usually add avocado because somehow it makes it perfect. I love having the option to make iced coffee. Restaurant is ALWAYS tidy and the staff are social and fun. They help with suggestions and share their favorite menu choices. read more

Wow... Is all I can say. Counter person: Can I help you? Me: Yes, I would like two cinnamon crunch bagels. Counter person: I will check in back if we have more the bin here is empty.... Sorry we are out of them. (followed by a blank stare). Me: (I am in shock, this is their signature bagel, their bread and butter!!!) Are there any baking? I will wait a few minutes... Counter person: No we are out of them for the day. Me: (total disbelieving look on my face). Thanks! I walked out. This is not the first time this has happened. When we lived in Memphis this happened at least three times and now twice here. There was about three hours left before they closed!! It is a shame because I really liked their salads and sandwiches. Me and the wife are pretty much done with Panera. There are many, many places around the KC area that will provide what they post on the menu. I will miss the cinnamon crunch bagels though.... read more

I'm not huge into Panera... but I go to them a lot because they are FAR better than fast food options. I can get a soup and salad here and stay on the friendly side of my diet. This vist I did soup and oatmeal. That was a lot... the oatmeal serving is very generous here... moreso than Starbucks. Plus... they are steel cut oats. Very good. The soup I had was a country styel mushroom truffle soup. This is likely ot be a fall winter selection and disappear at some point. It was very good and it will force me back to the tomato soup I usually get... but this is a soup I would eat again and again. Getting in a out of this location is a ittle bothersome, by the way. read more

I LOVE Panera Bread. This particular location is always busy and it's hard to get in/out and park. Free wi-fi, delicious food, amazing smells, tasty treats!! This carboholic chooses Panera for a spluge almost every time. Give me some asiago cheese bread or bagel -OHMY. My choice of menu items is the Asian Chicken Salad and a soughdough round. I love th dressing on their salad. I dont think I've had a sandwhich or bread that I didnt care for at Panera but I am definetly a fan of bread in general. Always a fattening good choice :) read more

I love their soups and cheese Danishes. Today I order the Tomato Mozzarella on flat bread. It's pizza folded up. Clean, and nice environment to get work done. I wouldn't recommend the Tomato Mozzarella though. read more

Very good food & a great selection of soup, sandwiches & salads & pastries The staff is really nice & helpful I highly recommend Panera to everybody I know! read more

good food few selection for those with allergies chicken noodle soup was great read more

Stopped by yesterday. Long line for drive through but decided to stay. Finally got to one car in front of us and the lady took forever at the window. She was changing the order and trying to use several cards because payment was not working. Finally she got her stuff and drove off. I was pretty pissed it took so long. Got to the window and the guy said our order was going to be free because of the wait. We got four sandwiches, two chips and two large iced coffees for free. We were so surprised and grateful. Manager is doing something right at this location. read more

This morning I tried a Spinach and Bacon Soufflé; wow! This is really good! The soufflé has a flaky crust and firm center with the eggs, bacon bits and spinach. Panera really does breakfast good! read more

Panera Bread - Spinach and Bacon Soufflé - Sandwiches Near Me - Independence, Missouri

I would normally give it five stars but when you don't receive two items in your to go bag and your told by a manager you can come in the next day to receive reimbursement then when u show up they say sorry we don't do that so pretty much you stole money from me and I'm screwed out of my stuff and money read more

I like the bakery products and the coffee(yes they have real mug coffee cups) here at Panera! This location does not stock stevia non-sugarsweetner! I am diabetic so I am trying to steer away from artificial sweeteners. Please if anyone at Panera reads their reviews, get some stevia! Costco is walking distance from tthis Panera and they have a big box of stevia for sale! Thank you! read more

I was very disappointed in the chicken noodle soup. $5.89 for soup so bland there is no taste to it. Denny's chicken noodle soup is much better. read more

I love Panera, one of my favorite "chain restaurants," but I was really disappointed with this location. I went through the drive-through and ordered a Thai chicken salad. Unfortunately, when I got to my hotel to eat it, there was only chicken and lettuce with sauce, no crispy wontons, no edamame, no peppers :( read more

Made a large curbside pickup order at this location for a pickup time for 11:07am. All I had to do was hit I'm here for my order to come out. Did that and waited about 5 minutes before calling them. I'm still waiting and 2 other cars came up. I saw a young girl take a large order to one of the other cars. The other person went in to get their order. I waited almost 20 minutes before putting my mask on and going in. I'm waiting in line at the register and the young girl that brought out the large order came back in with it. Finally going to the register, I told the old man that I had been waiting for 20 minutes for my curbside pickup order. He went back to get the same large bag the young lady took out to the other car. AND HE DIDN'T EVEN APOLOGIZE FOR MY INCONVENIENCE!!! Also, for giving out my order to the wrong person was pretty unsanitary during this COVID crisis!!! I would give this location zero stars if I could. read more

I love this place! The employees are friendly and seem genuinely motivated to get your order correct! The food was great as always and I will definitely be coming back here! Love love love! read more

Earlier this evening I went through the drive thru and Jason took care of me. What a pleasant young man he is! He was so courteous and professional. Will definitely be coming back. read more

The rudest workers I have experienced in years anywhere. Placed a simple order, two cinnamon crunch bagels with cream cheese. Asked for the lighter ones before the cashier went to grab them because the darker ones looked burnt and harder. She grabbed the darker ones and said she couldn't slice the lighter ones. Never asked if I wanted them sliced or even toasted. The manager witnessed this and did nothing. I then told the manager I asked for the lighter ones, she grabbed the bag out of my hand, threw it in the trash, and got my bagels. Again without asking if I wanted them sliced or toasted. When I asked for the customer service phone number she refused to give it to me and said they were a franchise and instead asked for my phone number. WTF... like I would give it to her. No apologizes and she was just as rude as cashier. Their names are Diana and Shania. After reading reviews I can see why so many one star reviews. Next time I will stop at the one less than five minutes away. read more

Just over overheard a VERY RACIST conversation between the store manager and shift manager regarding an Indian woman talking in her native tongue on a personal phone call. "I thought she was casting a spell then I looked again and saw she was on the phone. She's gonna have to figure out she can't work with that thing on her head." read more

Christina was just working drive-through but made an extra effort to make sure we saved money ordering our kids menu items - it would've been so easy for them to just take full price but she was incredibly sweet and I thought it was worth pointing her out and saying job well done!! Thank you Christina ! read more

Smallish location near the Independence Events Center, it's a favorite stop for bagel & tea on the way to an early-morning hockey game, or a soup-and-sandwich lunch afterwards. The parking lot is a bit wacky but the food is dependably good & the service is fast. The bread-bowl soup is yummy all year long! read more

I adore Panera. Always have, always will. There are days when I would do anything for a bowl of their broccoli cheddar soup In a sour dough bread bowl or a cinnamon crunch bagel! Nomz! This location is on par with the many locations I have been too, decently clean, well stocked, well staffed. The staff here seems particularly friendly and cheerful. I also LOVE the new addition of the drive thru window. I have never seen a drive thru at a Panera and was absolutely thrilled that I didn't have to drag my kiddos out of the car to indulge in a bowl of soup at my last visit. I would recommend Panera Bread to anyone I know. read more

This place is a nice tucked away Panera. It seems small at first, and there may not appear to have much seating, but I think it depends on when you come here. The food is as good as other Panera. read more

I always have a good experience here. So many options and a variety of seasonal options. Only one time have they forgotten one of my items and they gave me a free cookie to make up for it. Good customer service for essentially a upscale fast food chain. Forgot my debit card one time and they gave me my food anyways and told me to have a blessed day. They also give to local charity organizations any of their bakery items left at the end of the day. Great company all around. read more

The food was okay. It pretty much tasted like any other typical Panera dish. Generally speaking, if you walk into any Panera you can count on receiving the same experience; however, this was not the case with this location. Upon entering there was only 3 people in front of me, but for some reason it take nearly 10 minutes. The people ringing were exceptionally slow. Additionally, after ordering it took about 10 minutes to receive my food (typically you get your food within 5 minutes). I'm not sure really what the hold up with this location is because we weren't really there at a busy time. read more

My husband and I have always eating here, but I've noticed lately the staff fact like they don't care if you're there or not. The place is showing wear and wasn't quite as clean as it use to be. I had to ask to have our wiped off, it was dirty from last customer. The young girl behind the counter didn't ask me for my Panera's card and I don't think she cared if I had one or not. They're too much competition out there not too keep your standards. read more

I asked for only specific items on my sandwich and they disregarded everything I said. But yet they still hade no problem taking my money.

Every winter I get a knack for potato soup in a bread bowl, and this place does it right. Other than that, the coffee is average and the bagels are a little dry. read more

Friendly people, great food. It was a perfect non fast food alternative and I will be returning

I LOVE Panera! The food is so good. No matter what time of year it is, my favorite is always the broccoli cheddar soup with a side of bread. I can't even eat broccoli cheddar soup anywhere else because it will not taste as good as Panera's.Their frozen coffees are soo bad for you, but they are too good to pass up, and I don't even drink coffee. I have a couple of complaints though. The first is the parking lot, which is always crowded, no matter what time you get there. The second complaint is the fact that they close crazy early. read more

Clean and tidy with a great staff. Today the communication between myself and the cashier was not clear and they corrected it right away. Always an enjoyable experience. read more

Panera is Panera- I am not going to write about the food here. What I am going to write about is the ridiculousness of this particular location. Sometimes after work, my girlfriend and I want to grab a quick salad or soup for dinner. We have come to learn after multiple trips here, we must expect something to go wrong. It's a guarantee that if you go to this location around dinner, the clueless kids that are running the place will either: A) Completely screw up your order. B) Forget to give you something that you did order. C) Tell you that, somehow, they are out of something that you ordered. Seriously- just try it if you don't believe me. Everytime we have gone there, one of these 3 things has happened- no exaggeration. Want a bread bowl for that soup? Good luck! They will either be out of bread bowls or you just won't get it with your order. Don't worry- they'll still charge you for it though. The first time this happened, we checked our bags in the car and realized they had forgotten them. "No problem" we thought. We walked back in and when we explained we had ordered bowls and they weren't in the bags, the manager just glared at us as he seemed to act like he didn't believe us that we actually ordered them and paid for the bread bowls. Sure buddy- we planned a bread bowl heist because they are so valuable. He made us feel very awkward about the situation, although ended up giving us the bowls we ordered and paid for. The next two times I had ordered soup in a bread bowl to go and they again forgot the bread bowl. Unfortunately, I didn't realize it either time until I got home. The last time I ordered it, I luckily used the drive-thru. Checked the bag as I pulled away, SURE ENOUGH- NO BREAD BOWL!! I whipped back in and was able to get one without incident (or interrogation). I understand some items are more popular then others, but literally EVERY TIME we go here, they are out of something. It either effects our order, or the people in front of us. Inevitably you will here them say "Oh we are out of that-sorry" either to you or someone around you. Just listen for it. Hell, one time we were in line and they told the person in front of us they were freaking OUT OF LETTUCE!!! WTF???? How does Panera run out of lettuce??? We now have a running joke that they are going to be out of bread once we get there. I ordered a Fuji Apple Chicken Salad last time, got home, and lo-and-behold, NO CHICKEN and NO APPLE on the salad. How do they get away with this??? The only thing that is more perplexing then these problems is why we continue to go back. I know it's funny that we continue to be shocked everytime we go there something like this happens, but you just have this notion in the back of your mind that says "Surely not this time" or "They can't possibly screw up again" or "They have to get it right once". Nope- not the case my friends. Unfortunately, it's the closest place for a decent quick salad or soup when we just want to get dinner done fast for us. I simply wish this location could get their $h@t together. read more

This is a great place to meet for coffee/tea - tried it for lunch a time or two and it seemed really lacking. I like Corner Bakery and Atlanta Bread company more...to each his own I guess. read more

Went through the drive-thru this morning to get coffee. I got such a giggle out of the fact that she asked me how much creamer I wanted. How kind is that?!?! Who even does that anymore? Then when I received my coffee, I find out that... It was FREE! Coffee on the house today. No one knows the rough start I had to my day today, before the coffee. And isn't it amazing how that little act of kindness really turned my day around. I'm smiling so big! Thanks Panera. read more

I don't understand their consistency issues lately. The last several times I have ordered with Panera, this location specifically, my orders have been either incorrect, missing items, or like today not in the Rapid Pickup area. We ordered breakfast this morning via Rapid Pickup. Our order wasn't on the Rapid Pickup shelves but on the traditional order pickup area. Nobody asked us if we needed help and while we waited at the counter we were completely ignored. Now we have our food that is completely cold and barely edible. This location used to be my favorite and we would eat there at least three times a week. Now I think we are done. Completely unacceptable employee attitudes, lack of consistency, and quality has gone down the drain. read more

I went to this location yesterday and for some reason my credit card kept getting declined even though there was plenty of credit room left. The employee at the cash was fairly new so asked for help from her manager. Despite numerous tries they couldn't get it to work. Instead of apologizing and turning me away, they gave me a free lunch. This was before they started assembling my sandwich so there was no reason to do this besides exceptional customer service. Wow! I have never seen anything like this before. I've since checked and there was a technical problem with the credit card company and all is now ok, so I'll be going back today (their sandwiches are great btw) to try to pay for yesterday's meal and to have another great sandwich. read more