Rude employees make people not want to return despite good food. My husband went in to pick up an order, something he's never done before. When he appeared to be lost one employee shrugged off to go down the line. The next two employees he reached were too busy gossiping over things to assist him with locating our order. He had to interrupt them after their gabbing to get their attention and locate the pick up spot. Their signage is not super clear if you've never been there and i'm just floored at how many people would prefer to work that are stuck at home unemployed but yet these teens get away with being rude. read more

Panera never disappoints. We had their cheddar broccoli soup (amazing) & the arugula & greens salad (amazing) I absolutely LOVE the variety of teas they have!! It's a perfect deterrent from the soda machine & i always look forward to filling my cup with a delicious new tea! read more

I hate leaving bad reviews because I know sometimes working the public they can be overly critical of service however I have to say this was one of the worst experiences I Had at a Panera. I ordered a bundle of bagels and the cashier added an extra bagel to the order not a big deal I actually didn't even notice. The other employee ask me how would I warmed up i said that's fine if that's how it comes she said you order a bundle plus extra bagel I said No I only got the bundle she says in a super rude tone the receipt says you had another bagel I said no I only asked for the bundle the cashier said again well the receipt said you have a another one so you want it warmed up or not. The cashier that took my order says on I accidentally rang u up for another everything bagel so you want to money back or what? Again I don't care able the bagel it was rude unnecessary attitude. i get it was early but I wasn't being difficult and i wasn't being a big deal and than she handles me the bagels and say have a good one and I also ordered a big thing of coffee I asked am I getting that the cashier yeah they'll give it to you also in a super rude tone. Not sure if this is common but nevertheless i won't be back here nor would I recommend. read more

Panera?? Always love food that are simple and made it into something quite delightful to the taste..that's just me of course, my not be the same for you...haha But hey the service is great as always! Will always come back here whenever I'm in the area!! read more

Panera Bread - Quite morning.... - Sandwiches Near Me - Henderson, Nevada

I don't know what happened to the service at pretty much every Panera but this one is one of the worst. 15 minutes to get 2 grilled cheese sandwiches and a half of a chicken salad sandwich. They forgot to make the smoothie we ordered and by the time we got it we had waited 20 minutes. They really don't care about customer service and it shows. We didn't go during a busy time and they had several employees working and yet we still waited for every thing. If it weren't for the fact that my kids liked it I would never go back. read more

Amazing sandwiches with very fresh ingredients - but it is a little on the pricey side. They started a new trend: two signature items for $9.19 without tax. I've tried: -Turkey Bacon Bravo: simple sandwich that comes with turkey, two slices of bacon, lettuce, tomato and...tomato basil bread(my favorite soup)! -Napa Almond Chicken Sandwich Salad: a very refreshing and good combination that includes grapes in the sandwich too. Everything complimented each other very well. Known for their broccoli cheddar soup so don't forget it! Their creamy tomato you can skip because it was just average for the price to buy it as an a la carte but perhaps not so bad if you wanted to change up your soups choice once in a while. Booth seating available that can fit up to 4-6 comfortably and an average number of tables varying from 2-4 people. Outdoor seating is available too with four tables and two chairs per one. This place gets packed with people, come check it out and you'll understand why a long line is normal when waiting to place your order. read more

I visited Panera on 28 August 2021 at 7:00am (Eastern, Henderson, Nevada store). Terri, who assisted me with my order, was phenomenal - great personality and service, anticipated my needs, and respectful of my dietary restrictions. The food itself was lovely. As a graveyard worker, I like Panera largely because the menu can be vegetarian/vegan-friendly (although more vegan items would be appreciated) and the company is open early in the morning. I'd return for the product, but I would make a point to return to receive Terri's fantastic service. read more

It's not the food but heard manager screaming at a new employee Telling her to get off her register don't use her register Be nice

It took them 30mins to get 8 bagels and box of coffee ready. The worst panera ive been to.

Our company orders from Panera all the time -- we love it! The on-line ordering is easy, delivery is always prompt, and staff is always friendly!! On the occasional times when something goes wrong, they are more than willing to make it right for you. Highly recommend this location to everyone. read more

Nothing special. Free Internet but connectivity is sporadic at times and capable bandwidth is limited due to non-trunking, cheap service. Sandwiches are above-average priced for a below average portion/sandwich-content. Customer Service is top level, in the industry. read more

Panera Bread - This is what Panera Bread calls a breakfast sandwich. Half a loaf of bread,very thin sausage patty and an overly-fried egg. - Sandwiches Near Me - Henderson, Nevada

Food is great. Employees are nice and helpful. No complaints every time we eat here which is usually once a week.

I love Panera, but I asked for a You Pick Two with a Bowl of Broccoli Cheddar, side of bread, and half a Caesar salad. They gave me a bowl of corn chowder, an apple and a Caesar salad. Like what?! Apple sounds nothing like bread and corn chowder sounds nothing like broccoli cheddar. Open the ear lobes. read more

Panera Bread - Apple - Sandwiches Near Me - Henderson, Nevada

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I use rapid contactless delivery and my order is not even put together mire than 10 miniutes later. I ordered a bagel and coffee. This is not the first time my order is not on the shelf even though I received the email saying it is ready. Most of the time I go in there and my coffee is not on the shelf but left out on the counter. If I could give 0 stars I would. This is a ongoing issue . read more

If Panera Bread wasn't a popular chain you'd think they were family owned. Very personable people. Clean and I've seen the workers help people by going above and beyond many times. read more

Panera never fails to deliver the freshest food and accurate on your order to every detail of it

I love this place I like to sit back Very cozy the food is very good.. Let's not talk about they frozen lemonade OMG and the pastry are so good read more

Panera Bread - Love it so good.. This place is a cool little place I like how you can send and it's quiet.. Oh yeah and it's free Wi-Fi - Sandwiches Near Me - Henderson, Nevada

I was sick so I ordered online and had my husband pick it up. Really fast service but by the time my grilled cheese got home, it was cold and had no cheese... :( not happy. read more

Panera Bread - Sandwiches Near Me - Henderson, Nevada

Ordered food for pick up forr family. Sandwich was destroyed, and salads had no dressing. Second time in the past month where either orders were wrong or critical parts to order lacking. This is a sign of poor attention to detail or commitment to excellence. read more

I'm sorry but your guys food is SO SALTY AND SO FULL OR PRESERVATIVES I CANT eat here anymore. Less canned foods Panera...

Panera is expensive for what you get. This location needs to close down and deep clean the restaurant!!!! The shades are gross, the windows are dirty as well as the floors. The attendants uniforms are stained. Won't be back. read more

This place we've been to a couple times as it's in our area. One visit we waited half an hour for an order of premade soup to go and there were maybe 2 other people in the entire restaurant. Two other occasions they were completely out of baguettes!!! How do you run out of bread when you are a fast food bread store? TWICE! No offer for a discount either. Sorry but soup bread combo should include the bread. I use to like Panera but this place is unreliable and so expensive!!! $20 for a large bowl of soup (soup for 4.... hardly). Ridiculous read more

This was really good food. The bread tasted fresh and the corn chowder was fantastic. My husband and I spent $21 on lunch and it wasn't a ton of food. I got a half sandwich and soup, and he got a whole sandwich with chips and a drink. They have good non soda drink choices. The staff was very nice. read more

Panera Bread - Sandwiches Near Me - Henderson, Nevada

Once I came to Panera bread it was my first time trying the salad and I love the salad. I am personally a fan when it comes to Panera bread so yes I am reviewing this with a bias love for Panera bread so I have nothing horrible to say about them. read more

Panera Bread - The waiting area & im excited - Sandwiches Near Me - Henderson, Nevada

This Panera in particular was a bit messy... that's why I chose not to rate it higher. Honestly, if it weren't for the exceptional customer service, I probably would have rated it lower. I placed my order for dine in to have a quick-ish lunch after my hair appointment. I sat in the front area, back in the corner (this seems to be the gathering place of employees on break) where I had to clean my own table. It honestly seemed as if the tables hadn't been cleaned all day. Last time I had been at any Panera, they did not deliver your food (that I recall) so that was a happy surprise that the only thing I had to pick up from the counter was my drink. The food was hot and fresh and tasted good. I tried the new turkey apple sandwich which was a great mix of sweet and savory. I also had (my favorite) cinnamon crunch bagel with hazelnut spread. The cashier was kind enough to just give me the hazelnut spread as I had forgotten to add it to my order. I wish I remembered her name, but she was super polite and patient with me and ultimately the reason for my giving this place 3 stars. read more

The sandwich I ordered looked like it was thrown together, very sloppy and when I picked up a half to eat the innards fell out all over my plate. It was poorly put together with no thought or care. The bread had finger imprints from when they smushed the sandwich together. I'm never coming back to this location again. Also I ordered a whole sandwich, and at other Panera locations I was given a cookie but this location said it only comes with when you get a drink. read more

I have tried Panera Bread previously, but it was my first time trying out this location. The staff was nice and service was quick. I ordered the chicken tortellini Alfredo, a side of broccoli cheddar soup, and an iced chai tea latte. The pasta was better than expected and Panera has one of my favorite broccoli cheddar soups so that's always a must order whenever I visit. I recommend signing up for their rewards program because you can redeem some of their sweet desserts! read more

It was so aggravating when we picked up our order at 9:39 PM.I understand that they were about to close when we picked up our food but DAMN it's bad enough that it's so over price and the freaking Turkey Bravo sandwich has literally 2 freaking thin slices of turkey!!!!! And the soup and chili was not even warm!!!!!! I was gonna call the Manager but by the time we got home it was already closed.Iy read more

Panera Bread - Sandwiches Near Me - Henderson, Nevada

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Unfortunately, it is gloomy and raining here in Henderson, Nevada so I couldn't do the 21 minute walk and had to utilize the delivery option for the first time ever. Thank goodness for the option to begin with. And I didn't have to set up an account thru Hubgrub or any of those types of delivery options. So, after paying I had a moment of "Oh shoot! I hope I didn't just order the cream cheese on the bagel". I ordered 2 different bagels and 2 different cream cheeses, but one of the cream cheeses I ordered separately from the bagel and the other I ordered thru the bagel order so we will have to see....Panera text you to let you know where they are and I got a text saying they were 4 minutes away. One minute later I got a text saying they are 7 minutes away. I'm not sure how this works. So, Trent, delivered at 3:41 and sincerely apologetic that they are late delivering. I reassured him he's not late and I'm good. I received info saying delivery between 3:33-3:43 so as far as I'm concerned he's 2 minutes early! They gave me a free cookie as an apology, but I don't eat them so hubby will later. The sandwich was thrown together poorly, but from my understanding they are short staffed so I'm going to give them another shot next time in the area just bec of Trent! I tipped him $2 bec it's just a 6 minute drive, but I'm wishing I would have done $4-5. Next time Trent!!!! Good job and love your sincerity and friendliness. BTW, the cream cheeses both came in individual containers and not on the bagel. read more

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Breakfast sandwiches are delicious - quick way to eat before church. The parking here is terrible but the food is good. I haven't used the Rapid pick up service but with the way parking is, it won't be rapid. I like the cheddar broccoli soup with the grilled cheese sandwich (add mayo, lettuce and avocado). The agave tea is tasty and the only thing I drink while there. Customer service is always good - could be better but not as bad as some other Panera locations I've visited. read more

Great Panera Bread. Had the soup and Sammy which is always yummy. The service was friendly and on point. Drinks and teas was full even though it was close to closing down. For dessert we split a bear claw which tasted fresh and was a perfect semi sweet treat. Gotta love Panera bread! read more

Panera Bread - Sandwiches Near Me - Henderson, Nevada

The person packing up my order and touching my food kept wiping their nose with the back of their glove. The whole point of gloves is to keep your hands clean, hoping I don't get sick and will likely go to another location next time. Bummer! read more

Order flat bread pizza to go when opened at home no tomatoes no greens totally different than it was advertised. When I called them they said they ran out of them. Terrible! read more

This panera is the worst. unfriendly workers, the store didn't meet our online order deadline(placed an hour ahead), when at the store nobody asked us if we were there for an order, and our order sat there while nobody asked whose it was. the workers move at a snails pace and at the end of the day they forgot our $4 cinnamon roll. I've never seen such a mismanaged store. nobody even had the decency to check if our order was correct before letting us walk out of the store. i'll never give this panera money again. double thumbs down read more

Rude, employees seem to not care about their job, all act like their miserable and this is the result I got in my take out. read more

Panera Bread - Sandwiches Near Me - Henderson, Nevada

This location is in super nice condition with easy access in and out of the building/parking lot. The customer service here has been very questionable and sometimes unbearable to put up with because the employees have a really stand-off attitude. Coincidentally the manger who rung me up didn't seem very approachable or friendly either read more

Panera will forger be my go to. Whether at work, or on my days off I just live all the selection of soups, salads, hot foods . Just so tasty. read more

We ordered food for 10 people at 6:10pm on a Tuesday night. We were told the food would be ready for pickup at 7:10pm. We arrived at 7:05 pm and ended up waiting until 7:30 to get our order. They ended up not getting our order correct after having 80 minutes to prepare it. They were out of bread bowls but didn't tell us. We found this out when we called. They gave us an extra baguette but we didn't know how many baguettes we should be getting in the first place. Again no communication. They totally missed giving us our two tubs of cream cheese and can't give us a credit for the $6. We have to drive back down there to get our two tubs of cream cheese. Poor service and missed items give them 1 star read more

We decided to give this place a try since we've seen their ads all over TV, magazines, and billboards. We found the only table available for 4 people. It still had dishes from a previous customer so I asked an employee if they could have it cleaned up. He said he'd have someone do it right away. Nobody came so after a few minutes we just did it ourselves. They were pretty busy so no big deal. We chose the half chipotle chicken avocado sandwich and the Cobb salad. I also added in the sweet corn chowder to share with my girlfriend. The soup was too sweet for my taste. I prefer a more chicken stock based soup with cream/milk and corn. The Cobb was pretty bland but they go light on the dressing which I don't mind. It's nice and healthy. The sandwich was good. Bread was crunchy on the outside and soft on the inside. You could tell it was freshly baked. Overall a decent experience but nothing to write home about. Maybe we'll come back and try something new on the menu. read more

The food was great, but the service was amazing the night crew were so nice and the manager was very friendly. We enjoyed dining in here.