Wonderful food selection during the day and morning. Service is amazing as always. It's nice to see smiling faces,When you walk in the building. Inside the restaurant is nice and clean. It is very quiet. So you can carry on a conversation without having to scream over the music. read more

Yummy yummy in my tummy! Deborah at the Gaines Twp location was helpful, friendly, personal, & professional! I had the combo Broccoli Cheddar & Great Goddess Cob Salad! read more

My wife and I stopped by after church. Not many people out, so no line. I got a sandwich and salad and my wife order the chicken salad. It was clean, and bright, and the servers were active in taking care of our needs. Like most places, costs are up and portion size down. read more

We've always liked going to Pandora's restaurant / coffee house. My wife and I enjoy sharing the little pizza and getting a cuppa coffee for a little get away , the service here was very well and we were treated with respect and happiness from the cashiers and the people cleaning off the tables definitely . would go back and have read more

They are always out of bread. Not sure if anyone has told them but it's in there name. I am talking 10 or more times of the maybe 15 orders we have placed in the past year! Here is an idea start baking more bread! Also orders are always missing items and mobile orders are never ready when they say they will be. read more

Without an exception this was the worst food I have ever been served. Beyond shocking that a soup, which would normally be a fairly easy food to serve, would have THAT much salt in it. Normally I am a guy that will add salt to most meals, but this was beyond anything that you would feed a person, unless you had some sort of malice against them. If Yelp would only allow me one negative star rating, I would have used it here. The biggest concern here is the actual volume of salt. I'm not talking about salty, like chips or sea water but more like something to remove ice. That is a huge problem that indicates either some with malice or a major problem with training the food preparers. read more

Panera Bread - Sandwiches Near Me - Gaines Township, Michigan

I really like this Panera bread. It's an easy on/off the highway when I"m in MI6 headed toward the airport. It's clean, and the staff is very friendly. read more

It was one of those mornings that I just couldn't make it in time for breakfast. Luck would have it that I landed at this Panera where they made me eggs anyways - even though it was after their cutoff time. The food was to spec for Panera. Yummy. The facility was clean and well run. No complaints! read more

Panera Bread - Sandwiches Near Me - Gaines Township, Michigan

Do not order curbside pickup from this Panera. This is the second time I've done it and regretted it both times. It took 20 minutes past the time it said it was ready and I ended up having to go in myself to get it since know one ever came. I called and spoke to the manager and that was no help. I understand staff shortages, but don't offer a service if you can't deliver on it. The food was equally disappointing. I had one slice of thin steak on the steak and white cheese panini, it was all bread. read more

This panera is great! I usually order the same thing everytime and it is always spot on. Tastes fresh and flavorful! The employees smile and always are pleasant. My only complaint is it does get busy and the food service slows down a bit. I find if you come in around 12:30, the rush is gone. read more

Not much to be said about Panera. It's Panera. If you've been to one, you've been to them all. This location is always clean, the cashiers are not always the fastest and our food took a little time to come up last time. A little expensive for 2 people in my opinion and I dislike the fact that they don't have a You Pick 2 for kids. I do like that the calories are posted on the menu so it is very easy to make healthy choices even in a hurry. Way better than stopping for fast food. My new fav is the Power Protein salad (or something like that) It has hummus, spinach, and chicken, and then I get a side of chicken noodle soup. Low cal and delish! My daughter loves the grilled cheese and tomato soup. read more

Panera Bread - Protein salad....delish......chicken noodle soup. - Sandwiches Near Me - Gaines Township, Michigan

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My boyfriend and I love Panera, but we've never had a bad experience like this before. First, it took 15 minutes to get our food and it never takes that long. My salad came out in a dirty bowl. It was the Asian sesame salad and there were crumbs and red strawberry residue stuck to the sides. A lady took it back to make a new one and, finally, my boyfriend got his food; however, his grilled cheese was cold. He could lift the bread right off the cheese. He asked for a new one, but it took 10 minutes to get back and it was still cold. After that I took a bite of my Mac and cheese and the spoon had old food stuck to it. We'll never go back to this location. read more

The place is hidden but worth it to drive back. We ordered the chipotle chicken avocado melt with the turkey chili. The sandwich had a huge piece of avocado in it and was very tasty. The chili was a right mix of spice. The meal was very filling and tasteful. The staff was very on top of things and friendly. Go! read more

The baked goods are great, coffee is just so so. Seems to be a lot of staff turnover at this location so sometime it a training mission to get things right. Seems like the toaster here never really toasts the bagels, just warms them up slightly. read more

My Panera was spectacular. I've never seen such great staff before! I was welcomed with a warm welcome and smile (under the mask of course). They listened and helped modify my order to its complete best. After I took my order, I went to find a seat in the dinning room. It's clean and beautiful warming vibe it gave off made my awful day better. Would definitely recommend this Panera over all locations in the Grands Rapids region. Keep it up! read more

Just ordered Baja bowl to go. Specifically asked for no chicken, no cheese, no yogurt. Was ran up correctly on the receipt so didn't bother checking until I got home. Had all three things on it that I asked to have removed. Ended up just throwing it away. read more

The entire menu is overpriced, the food I isn't good, took forever for the order to get to us

We came in and only soup I like is chicken and wild rice and they waited until food served to tell me their out. We only eat here when they have that soup. Very upset read more

This Parena is in a great location. It's clean and well staffed. I have never had to wait a long time even though there is a nice flow of customers. I stop here when headed to Holland, MI for a quick lunch or coffee. read more

This is one of my favorite places. Just visited on Tuesday for dinner, had the "you pick two", food was delicious. Not too busy, great service and food was delivered pretty quick. read more

Normally love this location. Very convenient with on and off access to M6. But they fell on there face yesterday with customer service. I go to Panera out of all the other spots in this area because of the coffee. Well they ran out of coffee yesterday we told them twice and in a twenty minute span they still did not have coffee ready. We could have had decaff or hazelnut which we are not a fan of. The pick two my husband and I both got was great but not with out issues. My soup was cool not cold but certainly not hot. I got the French Onion soup and it had about a 1/2 tsp of cheese on top and no bread chunks at all. My husbands sandwich was haphazardly put together with the insides falling out on the sides - Not ideal. I normally love going to Panera Bread and will go to there other locations and will even try this one again to see if they improve. read more

I like Panera Bread quite a bit. This location is very busy so service can be slow sometimes. No chance at a gluten free menu, you have to figure it out yourself. Other locations I've been to have bent over backwards to help my Mom find gluten-free items on the menu. read more

Visited this Panera this evening. It was later in the evening so I understand that workers probably want to go home, but that's no excuse for unacceptable food. My sandwich was completely smashed, there were barely any ingredients on it, and I found a piece of plastic wrapping on my cheese slice. I was also given dirty napkins in my Togo bag. Super disappointing when I already feel like I'm slightly overpaying for Panera food, and couldn't even finish my sandwich it was so gross. read more

Love the food here! I wish the employees were a little bit more smiley but when I was there last week, Debbie helped me and she was great. They seem to be adding to their menu more often and it is fun to try some of the new offerings. read more

Not impressed. First they forgot to put my hard boiled egg in my spinach salad then I find a hair in my salad. Not to mention my soup was luke warm. Not a very good experience. read more

When you place a large order and get home to find it things missing, probably the best response to the angry customer is isn't "I'm not perfect"... Maybe "You're right, we should have checked, I'm sorry" would have been a better choice. I picked up over $100 of food this evening - that won't happen again. The quality of the food and service at your location has decreased dramatically over the past year. read more

Messed up my to go order again... and of course it's not in my favor. And they are always out of sprouted grain rolls

I placed an order online based on the hours they had posted on their website. Website stated they are open til 9:30. Once I got there they closed at 9pm! I called the manager the next day and bought me meal!!! They recently switched to a soft roll now instead of the baguette, which i feel was a great decision. The food is clean, amazing and delicious! My usual favorite is the chicken Cobb salad with the frontega chicken sandwich and a green tea:) awesome work Panera on your awesome food and even cooler staff! read more

Sorry to say that I have eaten at a ton of these and this one was by far the worse. Lazy and when you asked them to fill the coffees, it took 25 minutes. That with no customers. Ugh! read more

The food is great, but their service sucks! The last three times I've been there, I've been missing food from my order, which might have something to do with the lack of professionalism behind the counter. The employees talk and act like they could care less. I don't recommend this location. read more

Have gone here many times over the last few years, and have yet to be disappointed. However, the employees do seem to be a bit chatty with one another. read more