The modern incarnation of Panera Bread rolls on as a pale imposter to its sit a spell, plug in your laptop, and chill origins. Like most of their current stores Panera is corporate cafeteria austere, offering just enough room and comfort to inhale your half-sandwich, soup and chips before bussing your own table as you scram stage right wondering how you just blew fifty bucks, plus a very insistent tipping kiosk, on lunch for two. Just say no to the kiosk and head to the local deli where you should have been all along. Barely three stars. read more

let's start with what was good- i had no problem with the service here, and the place is quite clean. but, this was the most mid food i've ever had- almost bad. i had the you pick two with the chicken avocado BLT, mac and cheese, and an apple. the sandwich had absolutely no flavor- it was cold as all hell, the bread was falling apart, and the bacon was not crispy. the mac and cheese was some of the most overcooked pasta i have ever had the displeasure of eating. it was so mushy i felt like i was eating baby food. and to top it all off... my apple was soft as well? strangest meal ever, i don't think ill be coming back to eat at a panera any time soon. read more

100% of the time they forget something every time. I'm so glad I stand there while the board says that they're checking my order. And stupid me I tipped them before I get my food read more

Great place. Fresh items. Salads are fantastic and fresh, especially their Cesar Salad at this particular location. Their tuna fish sandwiches are surprisingly better than the Subway ones that we've tried. And the soups came hot and served fresh with their usual European style crunchy loaves --soft on the inside. Great service, as the delivery person was respectful and polite. read more

I have had so many bad experiences here I think I am just done coming. Sad. And the employees are rude and unhelpful. Also, they really need to change the smoke detector batteries, because they chirp the whole time and have been for weeks. read more

Grabbed lunch via the drive thru and I was not impressed. Ordered a couple pick two combos and they forgot the salad in 1 and us gave bread sides when we asked for chips. According to the receipt no one checked the order. I know we went at noon and there were two other cars in the drive thru line but it didn't appear super busy. In this economy, spending $35 on lunch but end up missing $7 worth is disappointing. I tried to call to speak to a manager when I realized the error, but my call was dropped twice. I am not going back here anytime soon. read more

Service was very good. Food good. Place was extremely clean. Could use a couple of more disposals

Food was delicious, as usual. Had a missing order and the Manager righted The wrong, no questions. That is top notch service!

First visit to this Panera just off the campus of The College of New Jersey. Walking in, the place was well kept with plenty of room to dine or simply order and take away. I approached the cashier while checking out their bakery products on the back wall and immediately in front of me behind glass. I went with an Everything Bagel, Chive/ Onion Spread and a thin Brownie that winked at me as I spoke with the cashier. Finally, a light roast java to wash it all down. When I spread it all out on my desk, I learned that I would do the spreading. No sweat, knife included. The bagel was fresh, but the soft variety, rather than the crisp chew I prefer. Still, it was acceptable and I enjoyed it. The Brownie was likewise soft, but nicely chocolatey throughout. Half was covered with powdered sugar, giving it a sweet kick without overwhelming the basic premise of these brown squares. Finally, the Joe was hot and tasty from the light roast, which I often like more than the stronger heavier darker roasts. Bottom line, this was a decent late morning snack for a busy day, and I won't hesitate to visit again next time I am near The College. read more

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I'm a sip club member I go to loads of Paneras all over the northeast. This is the RUDEST WORST Panera I have ever stepped foot in. The employees are nasty nasty! Had a cup slammed on the counter by an employee then was told I needed to ORDER a WATER CUP! And straws? Forget it. You have to ask for a crappy paper straw separately and you're lucky to get one. 0 stars! read more

This panera is very ... mid. I've been here a number of times and as a TCNJ student, it's a good place to get food when you're sick of the dining hall. Yet, every time I have come to those panera my experiences vary greatly. The first time I went I waited over an hour and my food was cold and not made correctly, yet the most recent time I went it was fast, piping hot and perfect. I think their consistency is lacking but I love panera so I'm willing to just deal with it. The location is good especially for students, and the drive thru is convenient. read more

Worst Panera I've ever been to. Customer service was extremely poor. The employees were fighting with each other. It was very unprofessional. The manager had zero control and they were all rude. Food was mediocre at best. Keep it moving. Go somewhere else. read more

This was my first visit to this Panera Bread. One and done, NEVER AGAIN! There's no signage stating that it's for pick up or delivery only. I ordered from the kiosk but there was no staff around the register area. They were all at the food prep station. Though we were greeted, we were told that we could not sit and eat. No one explained how we were supposed to obtain our meal. The only staff that assisted us was a delivery woman. She gathered our utensils and bag, patiently and with kindness. I will not ever go back to any Panera Bread again. read more

The sandwich was prepared well. Grilled chicken was just right, not dried up or burnt. The soup was tasty. read more

Panera Bread - Chipotle avocado chicken + creamy tomato soup Tuscan grilled chicken + wild rice soup - Sandwiches Near Me - Ewing Township, New Jersey

No matter how hard I try to with Panera Bread, I continue to either get an incomplete order or items missing. I been eating with Panera since they open. However, recently there is something terribly wrong. Panera needs to take the time to ensure the order is complete before allowing the delivery driver to pick up the order. I called Panera today very agitated and upset because this is the 4th or 5th time my order was incomplete and I had to get a refund each time. I don't like to complain or have to call but I reached my limit today. When I spoke to the manager (Spanish gentleman), he told me that it was not Panera's fault that I didn't receive all of my order. Well, Panera took my money so who is at fault. Panera has really gone down from the "PRIDE" they took with making sure your order was accurate. I have decided that I wouldn't order from Panera anymore because I can't deal with ignorant managers who make excuses and blame the delivery people for Panera incompetency. read more

Ordered a salad with caesar salad with chicken and got food poisoning. I used to love Panera. This was my first time with food poisoning and unfortunately the experience has ruined Panera for me. Sincerely hope this never happens to anyone as I would never want anyone to experience the misery I experienced. read more

I've purchased from this location several times before, and it was always satisfactory. This time, I decided to treat the wife to lunch and I ordered food and bakery items for delivery. The order arrives and it was short one of the loaves of bread. I called the manager and she said that she couldn't apply a credit to my card for just one item, so she'd send a driver back with a cash refund. Instead, I told her to have the delivery person bring a different kind of loaf instead of a refund, and she offered to throw in a brownie for my trouble. The second delivery arrived, and when I took the inner bag from the outer bag with the handles, there was a face mask in the bottom of the bag. Needless to say, I freaked out. I called for the manager again (this time it was a he who identified himself as the manager) and explained how disgusted and upset I was. He offered to send out a replacement, but I declined since I no longer trust their delivery. I took the delivery, as I received it, to Panera and handed it to the manger. He said that the delivery driver told him the mask fell into the bag as he was putting it into his car. It gets worse. The replacement loaf of bread and brownies were now sold out. The manager refunded the entire lunch purchase and gave me a loaf of plain bread and a sticky bun. While he did his best to apologize for this gross and disgusting experience, I won't likely purchase from this Panera location again. read more

This is the worst Panera I've ever been to. The water in the men's bathroom sink is scalding hot! I notified the cashier about it but 3 weeks later it was still not fixed. Even if this information wasn't passed on to a manager, I would think/hope that male employees would use that sink daily after using the restroom. Customers burn themselves regularly (myself and others I've witnessed) and management has failed to act. Every time I've gotten coffee, there are always grinds in the coffee. That's not an issue at other Panera locations. read more

Always good fresh food here. My favorite place for lunch! Portions are nice size and good value for the money!

ALL OF THESE NEGATIVE REVIEWS ARE BS This is by far the best Panera in New Jersey!!! I have NEVER had a mistake with an order. The staff is always nice. My MIL drives from Hamilton to go to this one because they NEVER mess up an order. And if in the future they did. I'd happily eat it. After going to the other Panera's around here you all have some nerve giving them a negative review. Go to Hamilton or Princeton and see if you get that kind of service!!! I'm going there right now to get a bomb azz chocolate croissant and a coffee for my husband. Can't wait to be there!! read more

I went in there for a uber eats pick up and instead of politely telling me where the pickup counter is she rudely pointed to it. Then when I went to show her the person's order she gave a little attitude and said "if the order isn't on the delivery shelves then you have to wait" the order wasn't there so I had to wait for a long time even though the order should've been done. While I was waiting another employee told me to "back up" instead of politely asking me to move out the way. After a long while the food was finally finished even though the person I was picking up the food for is a simple grilled cheese sandwich. I am extremely irritated by how there were talking to me and considering the reviews this isn't uncommon. Overall terrible customer service and employees that clearly need to be taught common mannerisms. read more

I have a pet peeve with establishments that don't clean tables after patrons leave. It's bad enough that Panera makes us bus our own tables, so please clean up! read more

Horrible service. My order was mixed up and they gave me the wrong sandwich so I had to get up and ask for the right order and all of the workers were incredibly rude and unhelpful, one of them yelled at me for misunderstanding what she said after mumbling a few words. I would talk about the food but for me when the service is that bad, I don't need any other information to decide when to skip a restaurant (how good could the food be at any panera anyway?), better places to eat around here. read more

Update Panera brought me the wrong sandwich... I asked for no onions, no Basil, no Spicy mayo.... what I got what all the things I didn't ask for and they added avocado... what in earth? Here's a photo of it so you can understand and this is exactly how it looked in the box when I opened it... another up date 11/20 I placed my order between 1:15-1;30 a Panera drive came at 1:50.. Didn't have my order... 2 finally comes and they drop of my order that is ice cold and literally everywhere falling out of my sandwich.. not to mention during this whole ordeal I call and wait 15 minutes for someone to pick up. I called 5-6 times. read more

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Easily the dumbest workers ever but in their defense they do have good intentions. The last four times I came here the drive-thru got my order wrong. This time I ordered strawberry pecan oatmeal and got oatmeal with strawberries and no pecans. When I went in to correct it, they did add a scoop of pecans after I waited another 5 minutes. Clearly not the worst offense, just annoying. In the past they have always corrected their problems when I ask and the manager had offered me free pastries for the inconvenience. I decline the offer but appreciate the sentiment. My advice: go ahead and go to Panera but not if you are in a hurry. read more

This particular Panera is just awful. They rarely get a drive through order accurate. 3 times in the past 2 months I came home without an ordered item. Today the BBQ chicken sandwich had no BBQ sauce on it. They said they thought they were out. Well then offer the customer another option! Last time they forgot a Mac n cheese for my son. Very disappointing how they don't bother to check the bag even after I asked them to check the bag. The manager doesn't really seem to care either read more

I've heard a lot of horror stories with wrong orders and messups at Panera Bread, but my only bad experience was once when I ordered takeout and they couldn't find my townhouse (on campus). My order was delayed by an hour, but they threw in a giant pack of cookies to apologize for the inconvenience, so all was forgiven. I personally like this location; it's as solid as any other Panera Bread, and I've never had a problem other than the takeout mishap. I usually come here to study as well, and it's got a pretty good atmosphere; not too loud, solid teas and drinks, and tasty foods. Maybe I've just been really lucky, but I've been pretty happy with my experiences so far! read more

It's nice environment to sit and chill. But quality of food is slightly lacking. I got a sandwich with 1.5 scraping of Turkey , not entirely happy. But the soups are ok. Smoothie is good. Overall below avg dining place. If they want to make money it may be tough. read more

Panera Bread - Turkey bacon sandwich - Sandwiches Near Me - Ewing Township, New Jersey

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I live and work in the area so I have visited this location at various times of day, different seasons, when school is in session or during summer/winter breaks and I've determine that this is my "only if I must" location. It feels expensive because I'm never happy with my order!!! I primarily use the drive-thru and today was the last straw. I orders a bowl of French Onion soup (and other items) and I arrived home with a CUP and NO cheese or croutons!!! The drive thru team is so nice and friendly...I always get suckered into forgetting how terrible their quality control is!!! Beware! read more

Horrible customer service. Ordered two drinks on their app for curbside pick up. Waited 15 minutes and gave up. Left without our drinks.

I want these places to succeed, and the average Panera bread is a three star anyway. This one just seems a lil off. It's still a viable place to chill, get a bottomless tea, and pretend you're not in Ewing. And the tea is very nice. I go hard on that tea. Refills all day. Switch up from hibiscus to green to black. Not sure if it's allowed but whatevz read more

I am absolutely furious with this location. Every time I order, there is a problem. I have been trying to be a nice customer and be understanding, since I have worked in food service myself. But, when my experience is awful pretty much every time, it is impossible to be nice anymore. Do not go here. It's expensive and horrible. read more

Panera Bread - Egg sandwich - Sandwiches Near Me - Ewing Township, New Jersey

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Just went through the drive-through at this location. It's 830 at night almost no one inside and we were the only ones in line at the drive through. Ordered one chicken avocado melt and one LARGE Mac and cheese. Sat at the for widow 15 minutes (the girl actually apologized for the wait). No cars even showed up behind us. We get home only to find the Mac and cheese is barely filled. Not sure how it possibly took this long and very displeased to find a small portion in a large cup. Hope Panera will at least offer us a gift card/credit considering the slow service and not providing what we ordered. I have no idea what the excuse is here considering there were at least 10 people making food. read more

Panera Bread - Sandwiches Near Me - Ewing Township, New Jersey

I've been here a couple times but progressively this is gotten worse with the experience of not only the food being bad but also the service there every team member I have come in contact with acts like you are ruining their day by going in and ordering I will not be returning to this location read more

Nobody ever picks up the phone at this place. Had to call corporate in order to get in touch with someone.

Have given this location so many chances but their customer service is horrid. The Princeton location is a much better customer experience. They "ran out of bread" and tried to give us a 2in stub. Understand they may have had a shortage that day, but they were very rude about it. We walk out and realize they screwes up the order and we're missing a sandwich. When we go to ask 2 minutes later they are very stand offish and demand a receipt. Why would we waste our time to come back to claim a sandwich?? Both our meals we're sloppily assembled and almost inedible. Just awful all around experience. Lacking good management! read more

I frequent this Panera weekly for lunch. Within the past month, I have had a number of interactions with Scott, delivering food to my table. He is so pleasant and thorough! I appreciate his positive attitude, it truly heightens the experience! read more

Ordered an uncooked bagel 2 days in a row and waited more than 30mins each time. Worst service ever. As a college student at TCNJ I have no reason to spend more money here. read more

I usually get a half sandwich which gets me by for lunch, but honestly I think Panera is overpriced for what you get. $8+ for a small half sandwich makes me feel like I'm getting gouged. Often, it's only good if I need to run and grab something in between classes. However, I've always found the staff courteous and easy to deal with and the outside seating can be nice on a sunny day. read more

I'm usually not a big fan of Panera Bread, but this location is pretty awesome. I ordered from the kiosk, and when ordering multiple meals, the kiosk can get confusing. I got the Mediterranean bowl with chicken, and it was awesome. Unfortunately the kiosk didn't give a receipt, so I didn't realize I ordered two. The manager saw the error, and refunded me the money with no questions asked. This little act impressed me because it was my error, not theirs, and even though it was a very busy time, they still had time to treat me like a valued customer. read more