I don't come here very often. I've only been here a couple of times. I know why now. They give you the option to order from the kiosk or at the counter. There was a long line, so we went to the kiosk. It was pretty easy to use the kiosk. After ordering, we went to find a table to sit at. A lot of the tables were not wiped down. I guess they don't clean tables often. We waited for our food, it was a little longer than expected. The salad by husband ordered looked fresh. He said it was pretty good. Just the price of the salad was a little more than we wanted to pay for a salad. $13, for a small portion size. Jack's Urban eats has bigger salads for less, $9. I ordered the chicken avocado melt. It was good, but there wasn't enough chicken in the sandwich. All I tasted was bread. The sandwich tasted good, but not much chicken. Lame. I paid $12 for some bread. Honestly, they can improve and do much better. The food doesn't taste too bad. It okay. read more

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Tl/dr needed: just don't!! It's always nice to call out when zero stars is the deserved score. Alas, I had to give one. It's been many years. Used to grab the bagels on the special deal and bread the same way. Those deals were not such a deal after time and I drifted away. The salads and soups were always too underwhelming for the price. It was too frequent for luncheon meetings on the companies dime. It's been at least a handful of years for my wife who was craving one of the signature salads. It's always nice to compromise for another's craving. The action was the right thing, the horrific and overpriced lunch was not. Cost first $30 for a salad a sandwich and one drink. Yikes!! I get costs are up but this simply isn't the right excuse. The math just does not equate. Note it was to go. I had no time to bring it back. I didn't bother to call. Nothing compares to the frustrating request that I bring back food so you can have a second chance. On the the "quality" of the food. If I could give it no stars... alright, let me stop with that. IYKYK! The special steak and white cheddar sando. So cute that the white in cheddar is called out. Silly as there are no cows that excrete orange milk. lol, I suppose next will come the ever Impressive white velveeta. But wait, that's not even cheese. Okay okay, it's important to have humor when lunch is an abject failure. The sandwich one side contained 4 large chunks of gristle with scant attached meat and one small chunk of palatable meat. At first I thought it was all going to be crap. My persistence paid of on the second half. Having set the bar low (okay the bar dropped to the floor) and being exceptionally hungry I sullied forward. To that glorious second half, low bar, and being hangry I award you an appropriately aligned 2 stars. Im just going to stop there on this. On to the salad. It was not of my choosing and not for me. My wife did fish out an entire romaine lettuce stub. Oopsie! See pictures of this and the gristle delights for reference. It would appear the cutting scraps made it to the sandwich as did the produce scrap. Knowing this is likely processed at a centralized kitchen with mass automation the QC was absent. I get you need to cover the $3million CEO salary ( prior to perks and bonuses) while spreading the exorbitant minimum wage to the rank and file. Really you need do better. At the very least consistently with rare exceptions. At this point the true ZERO goes for how many times I intend to return. I know STOP!! I get we need to be happy for those who show up in these trying times. I still hold them accountable to show up with a level of interest in being there and to reflect back at least a hint of the kindness I tried to bring to your day. Standing at the counter with your foot up at the under shelving, poking looks at your phone while looking annoyed is not becoming. I'll throw down 5 stars to the pickup people who were friendly, courteous and polite!! The big minimum trifecta. Getting back to the math for the score. Add the three zeros, put in the required one, add one for showing up, minus one for failing the trifecta, add the cubed root of the barroom scoring for changing stations, add one for ada compliance, one star for cleanliness in the absence of quality, solve using sum of squares, results in 2.489732, then round up to three. Whew this is hard. Then take the three and divide it by 0 equals infinity, divide by infinity and you get the one star. Panera you've lost me, but please do better for those you've yet to frighten off. read more

Panera Bread - 4 large chunks of gristle they call steak. One romaine stem in the salad 1of 3 - Sandwiches Near Me - Elk Grove, California

I frequently do mobile order and select pick up as the option. Today was no exception. I ordered Napa Almond Chicken Sandwich & Chicken & Wild Rice Soup, Mac and cheese and flat bread cheese pizza and a Diet Pepsi. I put the bag in my car and when I got home, the soup spelt everywhere. Whoever that packaged the food did not close the lid on the container. Everything was soaked by the soup. The only thing that wasn't touched was the flat bread cheese pizza because that was packaged with a box. It was quite disappointing that I had to toss everything away and wasted my money plus I had to clean my car because it leaked on my seats through the paper bag. read more

Panera Bread - Proof of my order for my review - Sandwiches Near Me - Elk Grove, California

If you know Panera this store is just fine. You know what you're getting. Service is hit or miss. Depending on if it's some kid (mentality not age) who hates their job or an adult who takes professionalism seriously, will dictate the type of service you get. In short they're not all polite and customer service oriented. But it's a tough job so I DO take that into consideration. I'm sure there are a lot of customers who are supremely entitled a*holes so I factor that into the experience. Taste wise and quality wise you'll get what you expect if you're familiar with Panera. If you're not, try it it's pretty good. Just a little pricey which is the only major downside. Definitely feel like you're not getting a value for sure. But nevertheless, food is usually fresh and it's above average. read more

I tried the new Ciabatta Cheesesteak. The bread was good. I was a little off put by the sweetness of the contents. I was looking for savory not sweet. read more

So slow at this location even when I order ahead every time. app will say ready but won't be on shelf for another 20 minutes

Instructions not followed and an item was unavailable, which was substituted for something that I did not request. In addition, I don't know if the driver could read , or what. Clearly did not follow instructions for drop off. My drink had no stopper and my order was left on the rug when the instructions were to leave on either table. That is what the tables are there for, food delivered. read more

Panera Bread - Panera order - Sandwiches Near Me - Elk Grove, California

The absolute slowest restaurant. It gets worse & worse. Have enough staff to cover dinner prep. It's only 7:30 & there's one person back there. Ridiculous. read more

Just had to try the new melt sandwiches and it was disappointing. We ordered the pepperoni melt and the Green Goddess Caprese Melt. It is not like it's photo. Not enough pepperoni and cheese on one sandwich. The other sandwich not enough greens and cheese. I'm glad I also ordered a Greek salad to fill us. Also not usual but my order was not ready as time promised. read more

My coworkers were starving Friday morning so we ordered breakfast from Panera! I've never had Panera breakfast but their breakfast sandwiches looked super yummy! I went with a bacon, egg and white cheddar sandwich in brioche. I also had the option to add spinach and tomato at no extra charge! When I picked up the order, the gals behind the counter were very friendly. Because I ordered online they were unable to get me a copy of my itemized receipt so make sure you print out from the online order if you need it! My sandwich was good. I just wish there was some sort of sauce to keep it moister because it was a little dry. I do wish they had a few more options for sandwiches, like a variety so maybe I'll try a pastry next time. read more

Panera Bread - Bacon, Egg & Cheese add tomato & spinach - Sandwiches Near Me - Elk Grove, California

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Unfortunately all of the staff here are inconsistent and need re training including the manangers. All I will say, is that I ordered a chicken avocado bacon sandwich, and all I got was bread with sauce and pieces of lettuce in it. That is all. read more

Panera Bread - Sandwiches Near Me - Elk Grove, California

Wow, totally disappointed this morning. I ordered the bacon double take sandwich which there was nothing double about this one. The advertisement showed bacon falling off the sides of the bread when I got the sandwich I couldn't even find the bacon until I opened it. there was only a few morsels in there. Also, I ordered the cup of fresh fruit and not one single piece was sweet. Everything in that cup was sour. And to top it off when I brought it to the cooks attention, she showed a little resentment for me, even asking for my fruit. the sandwich was 90% cheese and bread totally not worth the eight dollars it cost me. so sad because every other visit I've been here has been satisfactory but not today for some reason. read more

I need to make it clear that this review is directed at upper management at this location. There is ABSOLUTELY NO REASON you should have only one person on the register during a Sunday lunch rush. She was AWESOME and so nice and was juggling handing out mobile orders and taking register orders. The people waiting to order were being SO rude to her because it was so busy. The managers at this location are horrible and don't deserve their positions. Go help the super young employees up front. This is a regular occurrence. You need to take care of your employees. Do what she was doing and then tell her it's ok to have her working that rush alone. The 3 people making food were just chatting and told us to ask the girl at the register for our food instead of helping her out even though they were clearly less busy than her. Will be reporting to corporate about this. read more

Need a place to relax or study? Go to panera bread. This franchise has a nack of making it feel home-ey. I personally like their meal bundles and their coffee. The meal bundles consist of a mix of soup, salad, and or sandwich. Plus buy one cup of coffee, get an unlimited dose while you are there. Ordering ahead is also a breeze. All you had to do is pick up. Definitely recommend this place. read more

Panera Bread - Sandwiches Near Me - Elk Grove, California

There's no chicken in my (already too-expensive) Sesame chicken salad. It was to go, so of course I didn't know until after I was far, far away... I tried to eat it anyway, despite it being a $12 bowl of lettuce and wonton strips, and the dressing was basically just oil. I haven't written a Yelp review in years, but this is sadly unbelievable. read more

Panera Bread - To-go sesame chicken salad... With no chicken. - Sandwiches Near Me - Elk Grove, California

I've come to Panera Bread multiple times. I can appreciate that they have multiple kiosks to help with self ordering. I also love that they have free Wi-Fi & a lot of seating area. They have tables for one & also for groups. This is an ideal place to study by yourself but also have meetings or gatherings with a group. The food came out timely. I would say that the breakfast sandwich was basic, nothing too special. The latte was good & the perfect amount of sweetness for me. I do think overall, the menu items are overpriced. I definitely would come here to study or have a meeting, but the food here for its price is not filling/satisfying. read more

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Ordered chicken soup and a half sandwich and an apple and my soup. I was eating it and found the plastic. I thought it was a noodle, but I kept chewing on it and it came out to be a plastic piece in my soup we told management all the said is we can give you a refund which is kind of shit. read more

Panera Bread - Sandwiches Near Me - Elk Grove, California

Extremely poor experience! Ordered food for an office meeting, it was delivered an hour late! I had to go after driver to find him outside! No utensil was included. read more

As fellow Yelper mentioned, since joining their Unlimited Sip Club, there have been issues with getting drinks in a timely manner. At the Delta Shores location, you can just pick up a cup at the self-order kiosk after you place your order for the self-serve drinks. I also wished their charged lemonades were also self service because I have to wait for them to fulfill my order if I get a lemonade. After waiting 5 minutes past the estimated pick up time (in addition to my experience with waiting longer than that in previous visits), I decided to just walk up to the cashier who wasn't preoccupied already to get my drink. She was very nice about it and apologized for the wait. Even if my drink wasn't a charged lemonade this time, I would still have to ask for the cup or wait until my order was fulfilled. In previous visits I have waited about 10-15 minutes before just walking up to them anyway, so I decided 5 minutes was fair especially since the cashiers weren't busy and the lemonade was right there. Shortly after the cashier went to fill up my drink, another employee walked past me and kindly asked if I needed any help, which I appreciate...just that it's more efficient if they could have someone designated to make drinks as they're ordered rather than have the food preparers also prepare drinks. I'd recommend walking up to the cashier to order in-person rather than order through the kiosk or do curbside pickup, because the pickup window employees/food preparers are so busy that if you're ordering only a drink/drinks, it'll take a long time for you to get! If you do opt for kiosk, it's probably best to go to the cashier and get your drink/cup. I still very much appreciate the service at this location! read more

I've ordered from Panera a handful of times over the last couple weeks since I joined their unlimited drink program. Unfortunately most of my orders result in an issue and I'm getting pretty tired of it. We usually order curbside pickup when we come in person to get our food so that we don't have to take our son out of the car seat. However every time we come, it takes forever to get our food even though it's way past our scheduled order pickup time. The order pickup time is almost pointless because we still end up waiting at least 10-15 minutes. I'm sure it would be faster to get out and pickup inside, but again we chose curbside for a reason and if they're not going to deliver efficiently, it defeats the purpose. Unfortunately there's no way to place a rating on the app for each order - I wish there was so I could provide some feedback on whoever was delivering. Today the person who brought my food out to the car (15 mins past pickup time) strolled up like she had nothing better to do with her time. Unfortunately also had another issue with my order today - a missing sandwich. The curbside bags are always stapled shut and in the past I've sometimes seen them mark off items on the receipt, assuming that someone's double checking. I really should double check myself because I didn't know the sandwich was missing until we got home! I called and called the store until finally someone picked up. It's a 15 minute drive so I was not going to come back for half of a sandwich. The guy who answered, Frank, took down my name and number and said I could come back another time for a full sandwich and pastry for my trouble. I appreciated how he handled it, but he seemed so numb to my complaint and responded so quickly that it almost seems like this is a regular occurrence to them, which is unfortunate because they're losing a lot of money by compensating for these missed orders. I had another issue last week and I had also spoken to the same person, Frank. He was much more upbeat and apologetic on that phone call. This issue wasn't related to Panera itself, just the Doordash delivery driver that got assigned to my order, but I'm bringing it up so I can reference how Frank handled it. He was super proactive and contacted Doordash for a full refund even though only one of my items was missing. I really appreciated how helpful he was and quick to go out of his way to help me. He was very apologetic during this call even though it wasn't his fault at all. Overall I'm not super eager to continue coming back here the more things go wrong, even if I have the unlimited drink program. It's such a hassle to keep dealing with these things that shouldn't be issues. They probably even know my name because I keep taking to the same person which makes me feel bad because it makes me feel like they think I am making things up to get free stuff, which definitely is not the case. I'd just like my correct order and on time for once! read more

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I like Panera and I aim to keep my reviews positive and not unleash on businesses especially during this time when I know that good staff is hard to come by and that many business are struggling. I visited this location two days ago. Although the wait was about 30 minutes, my food was good, exactly as I ordered it but they were out of the baguette that came with my order. That's not a big deal, however I witnessed several customers complain about getting incorrect orders. But today they got my goat! I ordered a jalapeño cheese bagel and when I tell you my bagel was flat (as a piece of bread) please believe me. I was starving so i ate half the bagel. The taste and texture was off. The bagel was clearly not cooked properly and instead of respecting the fact that people expect good tasting bread from a place that specializes in bread, the staff decided to serve this item to a paying customer. So I called and spoke to the manager, Frank. While Frank did offer to give me something on my next visit I found him rude and unprofessional. He spoke over me and was unwilling to listen to my concerns. What I realized today is the business doing well in this economy appreciate their customers. They listen and they want us to be satisfied. I didn't care about getting a free bagel, I like Panera. It's close to my house and I like the offerings, but I'd rather NOT frequent a place that doesn't value me and my hard earned money. That serves bad food or doesn't keep a clean lobby. Presentation is everything. People choose to do business with you. You should do better Panera! read more

Panera Bread - Sandwiches Near Me - Elk Grove, California

This place is ok but I think they could do better. Food is decent and the bakery selections are plentiful. They have a kiosk now where you can order from. Frankly, the portions are kinda small compared to what you're paying for. Soup and salad selections are good but they could be a little bit more generous with their sandwiches. read more

Panera Bread - Sandwiches Near Me - Elk Grove, California

This is by far our favorite Panera store. My daughter and I used to come every Friday before she went to school to get bagels and coffee and they were always quick even when they are busy. The food is always so good and the workers there are super nice! We love how they were open during COVID with the orders for pick up. The bacon turkey bravo is always our favorite along with either a soup or salad. My husband just tried their new southwestern Caesar salad and said it was amazing! Definitely looks good so I'll have to try it next time. I highly recommend coming here for your Panera fixings. read more

Panera Bread - Bacon turkey bravo - Sandwiches Near Me - Elk Grove, California

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We just got our Chicken poppy seed salads. Two full orders there was hardly any Chicken in it. Plenty of fresh greens, strawberries, blueberries and two tiny pieces of pineapple and mandarin oranges and four small pieces of chicken. No pecans and all. Big disappointment. This happened last time. Also you have to ask for extra dressing because the cups they use are now smaller and barely filled half way. This use to be our favorite salad. Not anymore. read more

Okay service, fairly clean. The food was good and the area is nice but the service was slow

Two nights in a row I tried to order, both nights were a 50 minute wait absolutely ridiculous!!!! You would think you would try to get more help read more

Haven't been here in some time...but it's still an awesome place for bread, soup and salad. The customer service is good, per usual. The menu was revamped but the old staples are still in place. The downside is...it appears that the costs have increased and since items are made to order, the wait can be longer than typical fast food places but overall they still great selections if your seeking a light bite. read more

Been waiting 30 min and they can't find my 40$ order placed!!!! No apology, nada! Manager took a copy of my receipt and walked away! read more

Their prices have become out of control and they promise to go orders quickly and are always late and this morning, there is a guy inside the restaurant with a dog and it is not a service dog and when I asked about it, the cashier said they don't even bother to ask. Dogs do not belong inside restaurants, unless they are actual service dogs. I have a dog and I always sit outside. read more

Very quit place, it's not the way it used to be anymore, not a lot of selection. Nice employees, friendly.

The food is pretty good, but quite expensive in my opinion. But here is the reason why for 1 star. I've ordered from this location all the time. My last order was incorrect (see pictures). I ordered 8 lemon cookies. Why were only 6 cookies delivered? And why were none of them the lemon cookies. I have to say, the lemon cookies are delicious, but again a bit on the expensive side, but worth the splurge once in a while. But man, the time I splurged, I do not get any lemon cookies. How disappointing is this. And what a huge waste of money in these tough times. So disappointed. read more

Panera Bread - The 8 lemon cookies in my order - Sandwiches Near Me - Elk Grove, California

Unfortunately I use to remember this place being a lot better! Service is extremely slow and the portions are lacking for the price. I Paid for iced coffee and ended up getting Diet Pepsi instead. The iced coffee was empty myself and others asked for more iced coffee. Waited for more than 20 minutes and finally had to leave! Kind of disappointed I didn't get the iced coffee I paid for. I guess I didn't need it anyways. Hopefully next time! read more

I dined in for Broccoli Cheddar soup. The portion was clearly smaller than the previous dozen times I've had it. Approached employee who said, policy is three ladles, but took no action to see if correct for my order. Previous review: I ordered rapid pick-up. Quoted 8 minutes prior to ordering. Ten minutes later I receive am email stating it will be ready in 12 minutes. At the store there is a long line, so I felt that I at least was smart to order in advance. NOT. After watching every person get served that was in line, I cancelled and left. Bottom line: Rapid pickup is just a phrase. You are better off just waiting in line when you arrived. read more

What a great spot to relax and enjoy a delicious meal! The service at this Panera Bread is friendly and attentive, making sure you're well taken care of from start to finish. I ordered the Tomato Basil Soup paired with a Bacon, Egg, and Avocado Wrap. The soup was smooth and savory, and the wrap was packed with flavor. The ambiance is casual yet stylish, with ample natural light and a peaceful setting. This is a fantastic place for a quiet lunch or to catch up on work in a calm environment. read more

While chewing my food I bit into something hard. What I found in my mouth was disturbing. Some kind of hard plastic was inside my sandwich. A big blue piece of something that I can not even tell where it came from. I honestly feel defeated. I don't want a free pastry or an apology I'm just disappointed. Found in my turkey blt on march 6th 2021 read more

Panera Bread - Foreign object found in food march 6th 2021 - Sandwiches Near Me - Elk Grove, California

I got a free birthday pastry, so I didn't want to waste not getting it. It would expire by April 1 , so I made my way to the closest one. I also was going to pick up treats for twins at Pet Club anyway. I miss Panera.. hope they open in my state. read more

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Great meeting place with lots of clean tables, people doing lots of different hobbies and welcoming for a group to play board games. Not the cleanest bathroom, menu is kind of pricy for the options available which are mostly low calorie whereas someone on that weighs less wants more calories for what you pay. Decently tasting food though. read more

This was my first Panera experience and I was thoroughly happy. A group of 4 of us came in and walked out $45 later and stomachs full. We all ordered various breakfast sandwiches and drinks and I have zero complaints. The establishment was clean, the staff was friendly and the food was cheap and tasty! read more

I Panera but tonight made me think differently. They was out of almost everything, I asked if the chicken salad had fruit in it and she said no it doesn't. Well y'all it has fruit in it. Know ur product people!! What if I was allergies, you never know. Got my soup and it was burnt on top and my sandwich had hardly any chicken salad o. It. Was not pleased with this service. Get it together Panera!! read more

Panera Bread - Anyone want a lettuce sandwich? - Sandwiches Near Me - Elk Grove, California

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Sunday evening, ordered dinner through the app to have ready upon arrival, to eat dine in. My name was on the electronic board but then disappeared. Waited a few minutes before going to the counter to ask. No one assisted me. I then went over to the front counter but no one knew about the order and was told to check the cubby, but that was for the to go orders, mine wasn't to go, but the cubbies were empty anyway. Finally I happened to notice a to go bag behind the front counter registers. No employees were around so I actually went behind the register to see if the to go bag belonged to me, and it did! I asked Why was it here to the closest by employee and they shrugged as if annoyed by the whole situation. My Caesar salad had the dressing in containers, I had to mix it into the salad myself. The salad also had no Parmesan cheese. The last time I ate here- two weeks ago- it was covered in parm cheese, was perfect! But this time there wasn't any, it was one let down after another. Some of the lettuce was very wilted too and wasn't fresh. The to go bag also contained the chips and cookie I had ordered, but no fork I had requested. Good thing this wasn't actually a to go order, I wouldn't have had a fork for the salad! So I go back to the counter and wait for an employee to stop talking and see me, instead of giving me a metal fork she said oh they're all up there and pointed to a cubby to the right. All were plastic utensils. The lettuce kept sliding off the plastic fork, it was useless. The plastic fork also wouldn't go through a crouton so I had to keep trying to balance each bite flat on top of the fork as the prongs were useless. And last but not least, the lemonade was watery. I think I'm done going here. read more

Panera Bread - Sandwiches Near Me - Elk Grove, California