Hours are inconsistent. They say open til 10 on Friday and Saturday, but were closed at 9:20. This location is really close which is why I keep going back. Food is standard quality for Panera, but the staff can be hit or miss. Drive thru always takes a long time, but that isn't super abnormal. It's still more convenient than hauling in a ton of kids. read more

Just got a smokehouse turkey panini from the lake ballinger location, I bit into the sandwich and the bacon stretched and snaps. I opened up the sandwich to take a look and the bacon is raw.. I dont mean undercooked, I mean it is clear and white looks exactly like bacon I just pulled out of a pack before putting it in a pan. I wont go off on a rant but to say the least it was really gross... first time I have ever felt the need to make a complaint about a business so I am making this yelp review and I called the snohomish health dept. A mistake is a mistake but this could really get someone sick. read more

My experiences have never been good. The drive thru is very very slow with no sense of urgency. Didn't get my debit card back and they didn't have it. (employee probably threw it away because she had done this too many time before). Was told the soup would be ready at 10:30 am so I came back at 10:28 and I was told that it would be 15 more minutes because it was not yet 10:30. Just a lack of customer service over all. read more

The commercials drew us in to try the salads. We ordered 2 half Asian citrus chicken salads with a half turkey sandwich a piece. The order was over $30.00. The sandwiches were fine. The salads were a big disappointment. The salad had about 10 pieces of pineapple cut into 1 inch triangles. It had maybe 5-6 whole mandarin oranges. The vegetables were cut into tiny little pieces. Very little lettuce some cabbage. Why were the vegetables cut so small and the fruit so large and plentiful? It was less than okay. Last time. read more

I thought it was only me that was having issues with not getting what I ordered. But after reading the reviews, I feel much better. Odd to feel better when something isn't right, but I thought it was how I ordered. Usually only order a bowl of tomato soup, but half the time they do forget something. How can they do that? It must of been the ice tea I ordered with extra ice that threw them off. So, I got three ice cubes, no baguette with the soup and no spoon. This is going thru the drive-thru which I will NEVER do again. I dont think I will ever go back to Paneras. I have more things to do then to spend 30 minutes in the drive thru with only 2 cars ahead of me. AND why do they NOT have containers for soup that you can put in the microwave? It was once a great place to eat. read more

WORST PANERA BREAD IVE EVER BEEN TOO. Hands down. And I hate righting negative reviews but I am livid. 3rd time in a row I've had horrible service. Service is seriously so slow every time I come here. It took me over 30 minutes to get 2 bowls of soup..... the employees are extremely rude. I come here often and I'm honestly going to start going to a different Panera. Rather drive all the way to the mall, then have to waste an hour of my day every time I come here. Not only is the wait ridiculously long, the manager of the place is rude and sarcastic. For someone that goes to this Panera every single day for a simple bowl of soup, probably spends a thousand dollars on fucking corn chowder alone during the season it's in.... if you can't handle the rush you'd think you would get more employees? But it looks like they have lots of bad reviews and I'm not the only one who feels this way. Done with this Panera! read more

I ordered a panini. It was cooked on a grill pan, not a panini press. One side just had grill marks on the bread, no indentations like a panini press would make; the other side was soggy and not cooked at all. The sandwich was just OK. I also purchased a brownie, it was already in a plastic case. I questioned how long it has been there and the server/cashier said it was the same as the ones in the case. I took it home and did not realize that it was dry and hard and not very tasty until later that evening. read more

I hate to do this because I love their new Strawberry Poppy Seed Salad, but when there is hair in my food. I have to rate 1 star. Please make sure your food preps wear hair nets. Totally disgusted right now. Especially since I bought not only the salad but the Nappa Chicken Salad sandwich as well and now I'm throwing away $15.75 in food because of a piece of nasty hair! read more

I met a friend here for lunch today. The food was good, but above & beyond the good lunch was the awesome attitude of the employees. They were walking around clearing tables offering to refill drinks & just being extremely friendly & helpful. I love positive attitudes & don't often take note of an entire team who seem to enjoy their jobs and make their customers feel so welcome & appreciated. I was seriously impressed! read more

Have been going to Panera Bread for many years, and when we first started to go to this location in Spring of 2013, it was great food, great service, and pretty quick- so we were happy to frequent there. Over the past 4 visits (over the past couple of months) the location has completely taken a turn for the worse -no clue why but man it's too bad because we really enjoy going to Panera when we are busy and need a quick bite to eat. One order contained the completely wrong dressing- this is not a huge deal except my friend cannot eat Gluten and they had specifically helped her pick out a gluten free dressing at the window, when we got home it was not the same dressing and she could not eat what they gave us because we had no idea what it was and if it was gluten free or not. Another order I requested the country turkey sandwich- they gave me some type of grilled chicken panini with a sauce I simply could not stomach. Another order I requested the pick 2 with Chicken Noodle and Grilled Cheese and the Chipotle Chicken Sandwich - we ended up with NO Chicken Sandwich (seriously no sandwich) and Tomato Soup (which I hate) instead of Chicken Noodle. Really? We decided to give it one more try for a breakfast thinking it was super simple and there was no way on earth they could screw it up. On that order we ordered 2 bagels (same kind) with Hazelnut Creme Cheese- I checked the bag before we pulled away and saw both of our bagels, thought they finally got it right...but once we went to put the cream cheese on later, alas, they had given us a different kind than ordered...another fail. Not sure what is going on, but really hope this place finds a way to turn things around, there is nothing more frustrating than getting the wrong (or no) food when ordered and paid for. read more

Last four times I was there....they had "run out" of the cherry danish I craved...various explanations were given, but yhe main one was that if I wanted one I should come earlier than 8 AM..A very rude response if you ask me read more

Use drive thru. Love this place, so happy we finally got one in Edmonds area! My kids love this place! Great way to eat healthy on a go! Thank you! read more

The employees are very informative and kind, they helped me understand some of their deals and such. They are the expensive side so be prepared. But other than that the food is heavenly! read more

very chaotic inside, employees were fighting amongst themselves. called in my order ahead of time and still waited 15-20 minutes until they made it and the place was almost empty at 5:45pm. (around) wouldn't go back. read more

I went through the drive thru and when I got back to work, I noticed my order was incorrect. I called Panera to let them know and the staff member was very professional. She offered to send me a meal coupon in the mail. Thank you for handling the mistake and making it into a positive experience. read more

I have always loved Panera Bread, but my visit this evening was highly disappointing. My rapid order was supposed to have been done at 6:50pm. It was not, which is fine, I get that restaurants get busy, so i sat patiently and waited and observed. it took almost 30 minutes to get my food. Who i assume was a manager walked away from the food she was preparing for her employee, which left one kid to complete my order, and clearly he was backed up on orders. I sat and watched as my two sandwiches just sat there, he kept walking away from my order and was complaining to the manager about how the rapid orders were "stupid". I also ordered a loaf of sourdough bread, which was sliced, and carelessly thrown into a plastic bag to not even resemble a loaf. I ordered two bowls of broccoli cheddar soup, and received one tomato and one broccoli cheddar? This was a very disappointing visit, to say the least read more

This is the 5th time in a row our order was not correct. I love the food at Panera but i just will chose a different location.

Been here twice, used the drive thru both times so I can't speak to the interior experience. But as far as food goes, two words come to mind: 1) Overpriced. 2) Underwhelming. My last visit I had the "Napa Almond Chicken Salad Sandwich". It was pretty bad. It seemed haphazardly slapped together, and the ingredients were "meh" at best -- a stale slice of tomato and lettuce, and a couple small scoops of a dry, bland salad (I couldn't detect even a single almond or even almond slice). Even the bread, which is supposed to be their specialty, tasted like something bought off the shelf. Then they throw in a bag of salty potato chips as a side (didn't even ask me if I wanted an alternative). This is all I get for $7.19 plus tax? Not coming back again. read more

They forgot our pastry and when we went back to get it was just thrown in a bag upside down not even in the normal box. Weird vibes all around. Not coming back read more

1st time customer this morning. Sandwiches were alright but way overpriced for what you get. Probably my last time eating at Panera.

I went to your Edmonds location 6/26 around 11:45am. Ordered a Kale Chicken salad (Whole), apple side with a water...also, 2 Chicken BBQ flat breads, with chips side and a large green tea. We took the beeper thing to to locate us sitting outside. Our order came out pretty quickly, but looking at my bowl of lettuce with NO chicken was disapointing. I went back in and asked, if the chicken kale salad was supposed to come with CHICKEN? The guy behind the line appologized and they girl standing there said she would bring it out to me. with in 2 min, she came out and it looked like they had taken the chicken off another sandwich and thrown it onto my salad! We asked the girl if we could get my friends large green tea and she continued to say that they didnt know where it belonged, she will go and grab it. it was not that busy but, it seems like they were rushing or maybe inexperienced in service. The Kale salad had more REGULAR lettuce than Kale and it was supposed to be a WHOLE and it looked like 1/2? Just dissapointing for the price and hassel. read more

I went into this Panera when I was craving a good soup due to being pretty sick. When I walked in I was coughing and being one of those disgusting people that makes everyone around you wonder why on earth you're out in public contaminating the world with your coughs and sniffles. Anyways the cashier was really helpful and offered me some green tea. I also asked her to recommend a good sandwich with my soup and the one she recommended was delicious. When I was done ordering she looked at me and said "I really hope you feel better" and it seemed so genuine (her name was Alyssa according to my receipt). They had someone actually delivering the food to the tables, which was also really nice rather than the alarm thing going off and the customer going up to the counter to get their food. The girl who was delivering the food to my table complimented my hair when she delivered my food, another friendly gesture on a day when I was feeling physically gross. Moral of the story is the customer service here was some of the best I've ever had! The food was delicious and made quickly. read more

The food was fresh. The pastries was really good. The cooks were fast about putting my order together and it was hot(delicious) . The customer service was impressively good, respectful. I strongly recommend this location. read more

I generally like Panera but wasn't impressed with this location at all. I went for lunch today and it seemed 90% of the staff and effort was on catering or drive through orders or something, very little care was left for those eating in the restaurant. Despite a short line I had to wait quite a while, the food was ok, and the garbage and busing bin were overflowing. They didn't have iced coffee, don't know if that's new to all locations or just here. It wasn't awful but it just didn't leave a positive impression. read more

What a ripoff - I ordered a take away order of Roasted Turkey Avocado BLT with a bowl of Broccoli Cheddar soup. The sandwich consisted of crumbled turkey (it was flavorless) and 1/4 slice of bacon on one half of the sandwich. The sandwich overflowed with green leaf lettuce, one slice of tomato and a severe lack of mayo. It did have chunks of avocado on the sandwich. The Broccoli Cheddar soup was simply a cheese sauce as it contained no Broccoli. The meal was a total disappointment. I have given Panera one star because I also ordered a pumpkin cookie and it was delicious. I won't return to this location as each time I visit it only gets worse. read more

Three strikes and youre out! For the third consecutive visit our order came out incorrectly,This gets tiresome,My wife asked for some lemon with her water and it took forever to get it, The food is decent enough but the lackadaisical attitude and "whatever" service has become annoying, The quality/price of the food is just not worth the trouble. Our last visit to this place. read more

I usually love Panera Bread but this location leaves something to be desired. My to-go Greek salad was barely half-full of iceberg lettuce (not romaine) and missing most of the ingredients (apparently adding nothing but feta cheese makes it "Greek"?). My chicken flatbread was missing the dressing and the cheese and was dry and flavorless. Not only that, but it was burned on the outside making it even more inedible. Of course I didn't discover this until I got back to my office. So disappointed. If you like Panera, stick with other locations. Don't let this one ruin it for you. read more

We used Panera for my daughter's birthday party @ the Lynnwood Pool and they were amazing from beginning to end. The catering staff was very courteous & helpful during the ordering process. On the day of the event the delivery was right on time, the contact I believe his name is Joel was super helpful & friendly & very thorough. Our guests loved the food - it was fresh, tasty healthy & reasonably priced!! I would absolutely recommend using them to everyone & I plan on using their catering for all of my events read more

Not sure why I keep going back. Last time I ordered a steak and arugula sandwich. The steak was so under cooked it dyed the bread red. Today I got no arugula on my steak and ARUGULA... read more

It was a little crowded at the tables but not that crowded at the register. I placed my order then went to get coffee...decaf coffee. It only poured out half a cup then stopped. The coffee was cold and now the pot was empty. ok, they are going to make a fresh pot...but, I have to wait for it to brew...and I can't wait to eat my pastry until the coffee is brewed...so, I eat my pastry slowly and finish it before my coffee is brewed. Well, when Emily told me the coffee was ready, I told her I wanted to drink my coffee with my pastry, so she brought me a fresh pastry. Thank you. Then I wanted a refill coffee...but this time, I wanted hazelnut...you guessed it...they were out of hazelnut, so once again, I am waiting for a fresh pot to brew. If i wasn't for Emily's EXCELLENT CUSTOMER SERVICE, I would have been very disappointed with this visit. read more