The quality of Panera bakery is declining. The bagels were never great but this morning was just awful. An undercooked doughy mess with very little flavor. Ordered it toasted which was not done, just a huge disappointment and waste of money. read more

As we finished eating, the manager came up to us and asked how we liked everything and threw away our trash. He was very friendly and told us to get him if we needed anything. I saw him do this to other tables as well. Props to him!!!! read more

My bagel was cold, hard, and not buttered. Disappointing, but it was fairly busy. Maybe going at an off time would be more appealing.

I'd give a zero if I could. The place is VERY dirty, floors and hand sanitizer stand look like they haven't been cleaned in months; covered with thick dust and grime. I had to wash our table n chairs that were VERY dirty. The food prep area was dirty on both the floors and counters with scrap foods, napkins, grease and dirt, where they were assembling orders. It took 15-20 minutes for our order (2 people). My sandwich was missing from my order. Thankfully I checked my order before leaving. They found my sandwich under a paper on a tray in their prep area. My bacon Mac n cheese, had no bacon. Employee walked by and said yes you were supposed to have bacon and brought out a new cup of Mac n cheese with bacon on it, that was nice. Will NOT be returning. read more

It's Panera so food is as expected, and the people working here are so nice. Great service

Their service is getting worse with time. I stopped to order for Chicken Frontega Panini and as they were out of focaccia bread, I was given a substitute with Basil bread. The size of this panini is so small that it could be consumed with just one bite. I just took a picture of this with my phone on the side for everyone to see what I actually mean. read more

Panera Bread - Sandwiches Near Me - Dumfries, Virginia

How can you forget part of a sandwich that is in the name? This is supposed to be their roasted turkey bacon avocado sandwich. Can someone find the avocado, please?!? I never did. I tried to call and conveniently, they weren't answering calls at that time. Are. You. Kidding. Me??? Apparently, 4pm is SUPER busy and they can't answer during busy hours. It literally said to call back later. Come on, Panera! I am super disappointed. There is no consistency of quality. Step it up or I'll visit another location instead. read more

Panera Bread - Where's the avocado??? - Sandwiches Near Me - Dumfries, Virginia

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Wow! Disappointing. A chipotle chicken avocado sandwich with ONLY chicken. Clearly whoever is prepping isn't paying attention. Not cool Panera! Charging for quality food and not providing it. read more

Panera Bread - Wow! Disappointing. A chipotle chicken avocado sandwich with ONLY chicken. Clearly whoever is prepping isn't paying attention. - Sandwiches Near Me - Dumfries, Virginia

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Panera is Panera. Good enough for me. But Cora is truly awesome. Her smiley sass is as welcome as my morning coffee. Superstar!

** Mobile Order Pick Up Review*** The location is located on the opposite end of the Starbucks in the same shopping center. While in the drive thru line for Starbucks and smelling the sweet nothings in the air from Panera, I decided to mobile order the Cinnamon Crunch Steel Cut Oatmeal. By the time I made it to thru the drive thru line, I was able to park, walk in and grab my oatmeal off the shelves designated for mobile pick up. No line and no waiting, just grab and go, literally. Efficient choice for those on the go or those who do not wish to partake in person to person contact. My oatmeal was piping hot and loaded with the sweet sprinkles of cinnamon, crunchy pecans and voluptuous slices of strawberries hiding the thick steel cut oatmeal. Napkins and utensils were also in the bag which was a plus since my mind was not thinking of them. The minimal effort needed to complete this food endeavor is highly attractive. Short on time, then mobile ordering is for you! read more

Panera Bread - Sandwiches Near Me - Dumfries, Virginia

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I love the Panera location in manassas! The staff is helpful and my order is always right. The customer service in the dumfries location is consistently poor. read more

One of the place to go and enjoy your lunch & have great time with friends I love the fireplace my favorite.

This location has really lost it's touch. I stopped in for a a bagel to go. After taking the order for the person in front of me, the employee then signed out for the day leaving nobody behind the counter. One employee came from behind the walled off area, didn't make eye contact with anyone waiting to order. After waiting a few more minutes without being helped, I left. This is all on the management team. Get your act together and train your folks! read more

This is the last straw that made me review. Everything I order looks messy, like it just got literally thrown together. Sandwich contents inconsistent and falling out, soaking wet lettuce. Bowls looking 1/2 full and now a grilled cheese that is definitely not grilled with dried rubbery looking cheese all around the outside edges. We always tip but no more. Being busy is not an excuse for poor execution. read more

Panera Bread - Sandwiches Near Me - Dumfries, Virginia

Panera is my go to healthy fast food. I love their soups, salads, sandwiches, and just about anything in the bakery section. The food is on the pricer side, but worth it in my opinion. It's always fresh and leaves me a happy camper! I usually order the you pick 2, which is one of their more popular menu items. You are able to combine any two half portions of salads, sandwiches, soup, flatbreads, or Mac and cheese to create your own meal. I always order the broccoli and cheddar soup with the green goddess cobb chicken salad. The soup is absolutely delicious! There's nothing like enjoying a bowl of broccoli and cheddar soup on a cold day. It can cure anything! The salad includes chicken, tomatoes, pickled red onions, arugula, romaine, kale, avocado, hard boiled egg, chopped bacon, and green goddess dressing. It is my favorite Panera menu item and I highly recommend it to anyone unsure of what to order. This location is right next to a spa and a Starbucks. It stays busy, especially around lunch time. There is plenty of seating inside and the staff are always friendly. If you are in the Dumfries area, make sure you check out this Panera location! read more

Panera Bread - You Pick 2- Green Goddess Cobb Salad with Chicken and Broccoli Cheddar Soup. - Sandwiches Near Me - Dumfries, Virginia

The BLT was okay. I can not get pass their American cheese though. They have to have one of the worst American cheeses . So if you ever add cheese to your sandwich I recommend getting another type of cheese. I also had their macaroni and cheese with bacon and it tasted disgusting. Wish I had pictures but I was so disgusted I forgot about it. I'm not sure what type of bacon they put on the top but it has to be made out of paper or something. read more

Panera Bread - BLT - Sandwiches Near Me - Dumfries, Virginia

Good place if you come in early. I suppose the crew doesn't wipe tables at closing because we've come in at opening (7am) and find several chairs and tables littered with crumbs...just like this morning. Management: you have a great place, coming from someone who worked at restaurants in Manhattan, I highly recommend prepping the place every night before sending the crew home. Wipe tables and chairs, arrange tables and push chairs in position, etc. read more

Very disappointed with the take out food. Sandwiches had very little in them . And the salads were so small they were like side salads . Not what I remember from the past . I'd rather pay more and get a nice salad then the ones we ordered and got yesterday . We spent 175.00 for the things we did receive and totally not worth the cost at all. read more

The food that you order is hit or miss. My daughter ordered a chicken sandwich from there and it was more bread than chicken, not happy.

I always have a great experience here - friendly and fast service and the food is consistently good.

Very frustrated with this location. Gets order wrong consistently and their own delivery (through app) forgot an item yesterday for my kiddo and after calling 6 times throughout the 1-2 hrs after my delivery, I was STILL unable to get A person on the line to discuss a refund. Unacceptable read more

We ordered the margarita flatbread and it was soggy had no favor. Will never go there again. Terrible!

I have been to this Panera many times this past year and they never failed to impress me with their quality and great customer service. Reliable wifi, great atmosphere, and helpful employees. I feel like home every time I walk in. They deserve a recognition unlike the one in Woodbridge. Thank you! read more

A great location in a rather busy shopping center. I've come at all hours and my food has consistently been accurate and fresh. I always order my go-to which the you-pick-2 deal with broccoli cheddar soup and frontega chicken panini. Last time I switched it for the toasted tuscan grilled chicken sandwich and it was equally delicious. The baguette they give you on the side has been constantly cold and dry in the past few visits and I know thats not how its served as other locations baguette is both warm and soft every time I get it. Most of their employees are young high school/college aged kids but they are always polite and courteous and will bring your food out in a timely manner! read more

I ordered a Scrambled Egg and "Sausage' Sandwich with tomatoes this morning via Rapid Pick up and went home only to find there was no sausage on the sandwich...... read more

Panera Bread - Sandwiches Near Me - Dumfries, Virginia

Sorry. This used to be a great place to go. On my recent visit, there was one counter person who was taking everyone's orders and then fulfilling the order why everyone stood and waited. (In spite of the fact that at least a dozen employees were present. It took 7-8 minutes in line, and there were only 2 people in front of me. Then, they gave us a beeper, but when it didn't go off after 10 minutes, I went to check, and the order was sitting under the heat lamps (including a strawberry smoothie!). The sandwich was a sad echo of what they used to serve--a limp, thin, greasy monstrosity (okay, it wasn't monstrous, but it wasn't all that appetizing). They used to bring the orders to your table, and I wouldn't mind getting it myself if they would only tell us when the order was ready! I think I'll pass next time I'm in the mood for a bagel. read more

I placed an online order to pick up at 10:25 AM I pulled up at 10:26 my app showed order was ready, I waited until 10:32 after notifying them immediately when I drove up, I finally got out of my car to go get the order, and met a person at the door with my order. I get home and had ordered two breakfast sandwiches one the egg white avocado and the other (for my husband, who will not eat avocados) a sausage & cheese but nope got two egg whit avocado and they were cold. So I tried calling during non busy hours and absolutely no answer the phone disconnects. This is ridiculous customer service and won't happen to me again! read more

What may I ask is this smudge of on my sandwich? Staff needs retrain on customer service as well. read more

Panera Bread - What is this on the sandwich? And no it's not a burn it's something rubbed on it, assuming a dirty knife was used - Sandwiches Near Me - Dumfries, Virginia

Im getting really tired of this location. Theres 50/50 chance they'll get ur order completely wrong. I go here because its walking distance from me but i wont buy food here anymore. Ice cold "warm" rice bowls, ignoring special instructions, cold coffee, and doing things like pictured, these people dont care. Ive been a million times. Its not a slip up here, or there- they are consistently inconsistent. I waited 10 minutes for a bagel for it to be sliced like this... cmon now i know you saw this before you bagged it.... read more

Panera Bread - Cinnamon crunch bagel - Sandwiches Near Me - Dumfries, Virginia

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Stopped in for breakfast thinking I was going to get this totally awesome steak & cheese sandwich....Wow was I wrong. I opted for the scrambled eggs to go with the steak and cheese on the fancy bun. When my sandwich was prepared I took it over to the condiment area for some mayonnaise. To my surprise there was two small pieces of scrambled egg with some very tiny shavings of steak on each side of the sandwich. Needless to say I was extremely disappointed at the quality and quantity of the sandwich for $6. Based on this experience I will not be returning to Panera for breakfast. I certainly hope their lunch hasn't changed to these poor standards. read more

Service was pretty quick, I recommend ordering on the app ahead of time or use the kiosk to really customize your order. I got the tomato soup which I haven't had from there in a few years and I gotta say it was really good! I usually stick with the French onion and broccoli and cheddar. I also got a salad which was good but def could improve if they used more leafy lettuce. read more

This store has a great Manager in David. The gentleman understands the importance of service. There are those of us who have chronic illness' that often time require that we make accomadation for things we drink or eat. Often times the wait help may think you are being difficult but then when you say something like... I have this condition...then it's like...oh, Oh, OH...OK then. Thanks David for be understanding and quick accommodate. read more

Not sure about the other bad reviews here, but it's a solid location most days. Sometimes their customer service isn't great and typically I think those days are when they're busy. Honestly, in my opinion we're in a pandemic and everyone has their own stuff going on so I'm not expecting stellar customer service anywhere, but these employees are typically very nice and apologetic if something is wrong. That's also with minimal contact on my end because I usually order to go and have a simple bag check before I leave. Is it the cleanest? No. The Starbucks next door is pretty dirty too any time I've been in there, but it's next to a busy road and shopping center so not surprising. Food is typical Panera food, doesn't disappoint & doesn't thrill. Get the Baja chicken bowl, steak and white cheddar, or green goddess cob with Greek dressing instead. read more

Soooo I normally don't wanna sound like a pain in be butt but this was the THIRD time so I gotta share this. The salad was like 50% core!! The picture below is just the rest I didn't want to eat (I ate half of the core they put in there -_-. This is NOT what a "leafy green" salad should look like. Come on Panera's love your food but you gotta do better. read more

Panera Bread - Sandwiches Near Me - Dumfries, Virginia

This Panera has good service, much like other Panera's within my local area. The broccoli cheddar soup is always a hit. I came here to meet up with someone, and we had a good time. I can definitely recommend this place. read more

NEVER GO HERE! I went inside and already some white lady approached me asking RACIST questions! I kindly told her I'm using the restroom. She did not welcome me at all but simply made a lot of racist comments that made me feel very uncomfortable. NOT PROFESSIONAL. DISGUSTING CUSTOMER SERVICE. on top of that when I went inside I saw the sink filled with flies the toilet is gross and the place is NOT CLEAN! I didn't even bother to buy any food honestly I rather just eat at some Mexican restaurant. read more

Panera used to be one of go to places for fast casual. healthy food in a casual atmosphere. My expectations have changed in the world of COVID but when the floors have garbage on them, the coffee is cold and taste like crap you've lost me. every restaurant has been impacted by COVID I've been to many restaurants in COVID that do much more and care much more than this cooperate chain apparently does. read more

I have visited this location over 20 times in the past year and almost every other time they leave multiple ite off of my orde. I have tried calling them to cre my account outside of peak hours and they never answer the phone. read more

This Panera never gets anything right I've gone multiple times and every time I've gone my order was wrong.

I used to live near this location and I recently moved. They have given me STELLAR service! My closest Panera the bread is always hard and the Kitchen sink cookie dry! This location everything taste fresh! read more