We had a very disappointing experience, and unfortunately, the biggest issue was the service we received from our server, Teka. I hope management has a conversation with her about customer service. The usual warm, cozy, friendly, country ambiance did not match the service. Every time we asked for something--even something as simple as a larger table for our party--the answer was immediately "no." It always felt like we were inconveniencing her, and there was never any effort to accommodate reasonable requests. The biggest issue came when our steaks were not cooked as ordered. Instead of apologizing or offering a solution, Teka responded, "We only have two chefs working, and if you want them remade, it will take a long time." Rather than showing empathy, she came across as argumentative whenever we had questions or concerns. Her facial expressions and body language made it clear that she was annoyed every time we asked for anything. No customer should feel unwelcome or like they're bothering their server for making reasonable requests. We understand that restaurants can be busy and short-staffed, but that's never an excuse for poor customer service. We hope management addresses this, because the service we received completely overshadowed what should have been an enjoyable dining experience. read more

Cracker Barrel has been consistently disappointing. I keep hoping that ongoing last visits was just a bad experience; but, I can't deny it any longer. The food quality lacks or requires adjustments. This time, my grits required heating and the pancakes were dry and bland. Service is usually great; and I always enjoy browsing through the store. read more

Cracker Barrel Old Country Store - Breakfast chicken, eggs, and pancakes - American Near Me - Dumfries, Virginia

We stopped here on our way to Florida. It's your typical Cracker Barrel. Plenty of parking. The general store has all of the regular Cracker Barrel items. There is now a rewards card that earns points. Don't know if it's new, or new to me. The staff were very friendly, but unfortunately not attentive. I'm sure it wasn't intentional, but the service was not very good on the day we visited. They brought out things long after we requested. Some of the sides came out 15 minutes after the meal was brought out. No more cornbread? I didn't ask, but do they not serve cornbread or did this location not have it? My food was great. I got the Chicken n' Dumplins. The portion was so big I couldn't finish it. I heard other complaints at my table about their food, no issue with mine. Always a great value, especially for a big group. Love the decor but not the service on this visit. read more

See all

Heading out town for the weekend and stopped at the Cracker Barrel Old Country Store on Dumfries Road. Hadn't been in a very long time but it's just as I remembered. Same decor, country store with some really cute items and of course the food was delicious. Service was great! Being there brought back some great memories! read more

See all

This is for the Dumfries, VA location, 8/11/2026. I had the lunch special of meat loaf, mash potatoes and whole kernel corn. This meal was very disappointing. The meatloaf was tasteless even through it had dice onions and green peppers, the whole kernel corn was plain with no butter or seasoning. The only decent part of the meal was the mash potatoes; even the biscuits were tasteless and not soft. My three other friends that were having lunch with me also had complaints about their individual meals, country fried steak meal and Grandma Breakfast. This was my second visit to this location for a lunch meal; and it is such a shame that Crackle Barrel food has reached a 2 stars level review. read more

Cracker Barrel Old Country Store - Meatloaf with mash potatoes and corn - American Near Me - Dumfries, Virginia

See all

I hadn't been to Cracker Barrel in ages but stopped by for brunch the other day with family. Ordered the sausage & egg hash brown casserole - hashbrown casserole with cheese, served over gravy with scrambled eggs, smoked sausage, onions, red peppers and green chiles. came with a side and i got cheese grits - both were delicious but the casserole was big i had to take that home. it's winter so they had christmas decor and the fireplace on setting the cozy vibe. Waitress was very attentive and sweet! We walked in around 1130am and had no wait read more

Cracker Barrel Old Country Store - Sausage & Egg Hashbrown Casserole - American Near Me - Dumfries, Virginia

We recently gathered at this Cracker Barrel for brunch after my brother's USMC OCS graduation, and it was a wonderful experience. We were able to make a reservation ahead of time, and our large party of over 10 people was seated promptly--no easy feat! Our waiter was fantastic; orders were taken quickly and efficiently, and they handled splitting the check properly. The food was delicious across the board, but I have to give a special shout-out to the biscuits and gravy--so good! The ambiance inside remains as wonderfully "country" as ever. Since we visited in November, the changing leaves visible through the windows, combined with the cozy interior, created an ideal, homey feel for the time of year. I highly recommend this location! read more

Our server Lee was wonderful but your kitchen staff was terrible. We waited almost two hours for our food and mine wasn't even ready. I ordered the Honey butter fried chicken and I got my sides. The rest of my family got their food and the kitchen kept saying it would be 10 more minutes. Finally after the last tye I was told ten more mminutes I told them to just forget it as my family was already done eating. I've never in my life had that happen. The worst experience. read more

Stopped in to this Cracker Barrel location for breakfast on a Wednesday morning. After looking over the menu - I ordered the Old Timer's Breakfast: Two eggs over easy, bacon, hash brown casserole, and biscuits and sausage gravy - plus coffee and water. A few minute later my server returned with a plate of food - but then proceeded to tell me the kitchen burned the biscuits - and did I want toast with the sausage gravy instead? I asked them to reduce my bill by subtracting the value of the biscuits and gravy. I was informed they were unable to do that. So I waited for the biscuits. I finished the eggs, bacon, and potatoes - then waited about another 10 minutes - and then the biscuits and sausage gravy showed up. The sausage gravy has no flavor. It doesn't taste like sausage. I added salt, pepper, and Cholulu hot sauce to the sausage gravy - so that it tasted like something. The eggs and bacon were cooked properly. The hash brown casserole also doesn't taste like much. Service was good. I probably won't return here... #CrackerBarrel read more

See all

Good, simple food as always, but today was an especially great experience thanks to our server, Roger. He was very kind, helpful, and attentive. We had a wonderful time thanks to him, and we wanted to share our appreciation! read more

The service was amazing we had server Mikayla L and she was very nice but the food was a tad bit off because some was over cooked and some were undercooked but the service was great! read more

Cracker Barrel Old Country Store - good drink - American Near Me - Dumfries, Virginia

I love going to cracker barrel, experience was great and it was almost as I remembered. I would definitely recommend going to a different location though. The food tastes much better in the other ones for some reason. read more

See all

I am beyond disappointed with the way I was treated by Teka at Cracker Barrel in Dumfries. From the moment I interacted with her, she was rude, disrespectful, and completely unprofessional. Her attitude was unnecessary and made what should have been a simple experience incredibly frustrating. I have worked with and been served by many people in customer service, and this was easily one of the worst interactions I've ever had. Instead of treating me with basic courtesy and respect, I felt dismissed and spoken to in a way that no customer should have to tolerate. Customer service requires patience, professionalism, and respect. Unfortunately, none of those qualities were displayed during my experience. I left feeling angry, frustrated, and shocked by how poorly the situation was handled. I sincerely hope management addresses these issues because no customer should walk away feeling as disrespected as I did. read more

Seriously, you could build a chicken coop faster than getting your order out. Since 2020 - 2026 I have eaten here 6 times. Extremely slow service. Very lukewarm breakfast eggs. The only way this place stays open is because it's located right off the 95 highway. People don't know any better. read more

Food is great! Service is poor! Tamara C. is the worst waitress there. She needs to be fired. It took 45 minutes for us to receive our food and she messed up another party's order as well while we were there. This is our second time having her as a server and she is awful. read more

We were there today for breakfast - service was marginal however the food was absolutely terrible. Eggs, sausage and pancakes were ALL undercooked. The floors had food all over them from previous customers and menus had not been wiped down and were sticky. This was the third time that we have been there in the last 60 days and been disappointed each time. This place has gone downhill rapidly. read more

My family loves Cracker Barrel. This location is disappointing. Service is horribly slow. They can't even check out n the table to refill my drink. Food came out wrong. Good in the manager for fixing it but cooking bacon and eggs isn't hard. Shouldn't take an hour to get your food either. AVOID THIS CRACKER BARREL! read more

Pros: Good good, warm southern hospitality, great price for the amount of food you get. Cons: service is slow, portions got smaller, there's usually a wait since so many people come here to eat. Still a nice place to eat that's easy on your wallet. read more

See all

Well after three visits I feel I need to offer this. The food on the two previous visits arrived at the table after a long wait and was at best room temperature. Last night we ordered take out but when we got there to pick it up it wasn't ready. We waited over a hour and a half before someone told us they thought someone else took our food. Not sure what all the updates saying it was almost ready were about but what a disappointment. They appear to have issues to sort out here so it'll be a while before we return. We never did get our food. read more

Not enough servers for the size of the crowd. Managers standing around and not jumping in to help. Wife and I waited 15 mins to get coffee refill. Food was mediocre, all the meat on my breakfast platter was old and dried up, the eggs and hash browns were good, pancakes super thin with dried and rolled up edgy. read more

Always enjoy Cracker Barrel! This location had some quality issues in recent years but seem to be under new management now and things are rocking! Service is always friendly, and fast. Food is great!! And the restaurant is always clean and tidy. Be sure to browse the merchandise for some cute and seasonal items! read more

See all

The food was great. Sheppards pie and pot roast plates. Our server was very nice and attentive. The old country feel is always as expected. As usual they get you for candy and other old fashioned souvenirs as you leave. Bought Werther's chewy caramels. Not worth the money. All melted and pretty useless as they stick to the wrappers. Recommendation is do not buy. read more

All I can say this hit the spot! I came here after work finally after wanting some good breakfast for months! The main attraction was the hash brown casserole which they seem to be a little stingy for a side order. Lol. Or maybe I'm just greedy? But anyways another breaking star was the spicy chicken sausage! Woah! Man this was spicy! And I'm a spice fiend...wasn't expecting that much flavor and heat. Got the buttermilk pancakes with peaches and whipped cream on top and scrambled eggs with cheese. Now as you can see my spread I also had coffee and water...I was not able to finish all that in one sitting. Ended up eating on it most of the day. What I was surprised is now they have alcoholic beverages they serve even as early as 7am! I was taken back because I didn't know that when the waitress asked me if I wanted a mimosa. And to end the trip I had to buy some candy...I guess it's just the nostalgia of the place. I will be back soon.... read more

Cracker Barrel Old Country Store - American Near Me - Dumfries, Virginia

See all

We were traveling and stopped here because we're used to Cracker Barrel in our area. It was early in the morning, so it was very little people. The ambience is always the same in all Cracker Barrel's, nice and relaxing. It took about 10 minutes for the server to come out and take our order and introduce herself. Then it took another 20 to 30 minutes for our food to come out. There were people that sat after us and we watched them get their food and leave. Definitely frustrating. At least the food was good. But we definitely have had better service at other locations. read more

This is a family favorite of ours and is what I call our "old standby." Basically, when we can't agree on a restaurant this one becomes the go-to. Honestly, not just this one but all Cracker Barrels. What sets this one apart from all the others that we've been to is good service and a warm atmosphere. During the winter, they turn up the heat and ambiance by lighting a fire in the giant fireplace that rests as the center piece of the dining room. Also, I can't tell you a time that we came and were not welcomed properly by the friendly and delightful staff. The food is delicious! We've had everything from the chicken fried chicken to the dumplings and from the apple cobbler to the pancakes with none of it disappointing us. Yes, it's a chain and what can one really get that is exceptional out of a chain? Well, other than good food and friendly service, in this place, one can get a much-needed welcome smile and a few hours of feeling like you belong. Enjoy. read more

Cracker Barrel Old Country Store - American Near Me - Dumfries, Virginia

I had a fantastic experience at Cracker Barrel recently, thanks in large part to our amazing server, Zedrick. From the moment we were seated, hr greeted us with a big, warm smile and genuine hospitality that immediately made us feel welcome. He was extremely knowledgeable about the menu, offering great suggestions and answering all our questions with confidence and friendliness. My drink was never empty--he was so attentive and made sure we were taken care of the entire time without ever feeling rushed. The food was just as impressive! The pancakes came out hot, fluffy, and perfectly golden--just the way they should be and the hash brown casserole was Absolutely delicious I'll definitely be back, and I hope to be seated in his section again! read more

This was one of the worst experiences I've ever had in a restaurant. The four-star server didn't bother to communicate the reason for or magnitude of what turned out to be an hour-long wait. Some things never came out at all, none came out at the same time. No one had an apology or even a reason. I have never left a server a tip less than 15% but we couldn't stand to leave more than 10%. Sadly, that's my last Cracker Barrel visit; we used to really love going there. read more

Brook, was a very good server came back many times to make sure everything was ok food came out quickly read more

Cracker Barrel Old Country Store - Classics Sampler - American Near Me - Dumfries, Virginia

Worst service I have ever seen, and we have gone to many a Cracker Barrel in our days. First off took over an hour and a half to even get the food. Place wasn't even packed. Then when we informed them things were missing from the order we watched the waitress take 3 other orders before even going back to get what was missing from ours. Food was absolutely fantastic props to the chef, but the service might have been the worst I've ever seen at any restaurant read more

Love the breakfast, always get the pecan pancakes and country ham. Enjoy shopping in the country store; browsing the clothing and nostalgic snacks, and will always grab a bag of Charles Chips at check out. Got order to go, there was a screw up in the order and the manager corrected without too much discussion. read more

Had dinner at Cracker Barrel this evening in Dumfries. Our server, Alexis, was friendly and very attentive. I had the fried chicken for the first time which was good ( but the coating is a little thick), their biscuits ( which were surprisingly good this evening) green beans and mac and cheese(which I asked for corn as the Mac needs some work). My mom had breakfast for dinner which is always good, as we love those pancakes with those crispy edges, warm syrup, country ham and fried apples. Always good food and fair prices. read more

Cracker Barrel Old Country Store - Country Ham, Egg and Buttermilk Pancakes - American Near Me - Dumfries, Virginia

See all

I have been coming here for years. Most of the time I got mediocre service but the food was always good. Today the service was terrible. I was seated and watched up to 13 people that got seated after me get served and they still didn't come to my table. I would say try at your own risk. I was polite but stern to the manager and she seemed to get upset with me for the bad service. Won't come back ever. Only one star because can't give a zero. read more

Family came in on Sunday around 3:00 pm, server was great, she greeted us right away and brought us our drinks. I ordered the chicken pot pie and husband got the snapper with the Mac n cheese, like warm wasn't very good. Son got the sirloin with Mac n cheese, hash brown casserole and mashed potatoes. I think they changed the pot pie recipe it was not as good as I remember. The place was pretty dirty with a male manager in a pink shirt standing around. Restaurant is really loud, I could barely hear the people at my table talking. read more

See all

I was really excited to come here, as I live far away and there's not a Cracker Barrel near by. I put my name on the waitlist when I was 15 minutes out, checked in, and was seated fairly quickly. In terms of service, this place gets busy so I understand when the waiter does not come by right away. I wanted to order some good ol' chicken and dumplins. My s/o ordered the country fried steak. When his meal comes out, the waiter lets me know that they weren't serving chicken and dumplins, which was already confusing to begin with because we came early. Wasn't sure if they just didn't want to make it, but fine. But also, why tell us when one of the meals was already ready? Decided to order the standard momma's breakfast. More than enough time went by where my s/o finished his meal, probably digested, and still no food to be found. I even asked two people for cornbread muffins and no one came by with those either? I don't really understand since, like I said before, we came early enough where prep should have already been done for the bread? Either way, this has been a very disappointing experience. Someone tried to address the issue by telling me to come back so they can "comp my meal" in the future, but I am very doubtful that it'll actually happen? Cracker Barrel- do better. Extremely disappointed. Left hungry. I hate complaining about meals, but what does someone do when they've waited almost an hour and did not even get a meal out of it? At this point, would not recommend this location, unless the issue truly gets addressed. read more

Maybe it's me, but the quantity and quality of the food at Cracker Barrel, while still good, seems to have declined a bit over the years. It's still not bad for the price. I had the grandmas pancake combo, and it was decent (the small airline bottles of syrup are a bit weird though). The service was good and the waitress even gave me a large cup of lemonade in a to go cup with my check. read more

Cracker Barrel Old Country Store - American Near Me - Dumfries, Virginia

The food tasted alright though there were parts that weren't good the bacon tasted as if It was in WW1 and back, and I swear the sausage tasted like the dog treats I give my dogs (that should say something); the eggs were quite dry; the ham tasted like a putrid freezer-burned mess; they mixed up the drinks; the hash browns looked and tasted as if they were in a pool of water; the gravy for my biscuits was peppery (spoiler: it doesn't go well together); the eggs that were supposed to be sunny-side up the yolk was already busted and it was cold, I was supposed to get grits, but I never received them at all the whole time; the cornbread tasted horrible, it had no taste, it was overcooked, and it was quite bitter; the biscuits and fried pickles tasted amazing. The biscuits were soft and moist, and the fried pickles were addictive; I just had to bring some home. The service was good; my server was friendly and sweet and smiled the whole time. The decor was awesome, and the place was clean. The deer head looked very lifelike; I wouldn't be surprised if the deer moved. The music mixed with the type of tables and the paintings really goes well with figuring out the vibe of the place. read more

I make it a special occasion on Thursday to come for the daily special of turkey and dressing. Coming every week and here recently the special of the day is sold out by 7 y'all close at 9 but the server say they been out of turkey since 4 even when they aren't that busy. Make it make sense if that's the case don't do specials if you not gonna have them available. Very dissatisfied with this situation. Please fix this. read more

Not impressed with the menu. There's no turkey sausage on the menu. Nor are there omelets. I didn't care for the breakfast selections or the lunch or dinner selections. No flexibility in the food preparations. read more

Server was polite. The coffee was good. The food was actually disgusting. I had a few bites of the special stuffed strawberry pancakes, the strawberries were good the pancakes were awful. It came with eggs and sausage. The sausage was hard as a rock, couldn't chew it but my dog ate it. I ordered eggs over medium, they were barely cooked. The waiter said I can have them cook them longer. No way I don't do that! Never return your food for further cooking. I thought well my dog might like them. Nope the dog wouldn't even eat them and he likes eggs. Lol I said ok I'll try the peach cobbler, I've had it a few years ago and it was good but no! It was cold with some kind of crusty something on the top..tasted odd. The vanilla ice cream was good. So for breakfast this day I had a small scoop of ice cream. I like ice cream anytime. Cracker Barrel has been on a steady decline for the past few years and as far as I'm concerned has hit rock bottom. I will never eat at a Cracker Barrel again. It was not just the food at this location but many locations throughout the country as well travel a lot. read more

We've been to many Cracker Barrels across many states, but I think this is one of the best. When able to dine inside, it is very clean and the wait is usually minimal (except on Sundays!). During the Covid pandemic, we've used the curbside pickup and found that to be effective. So, our thoughts turned to this Cracker Barrel location for our Thanksgiving for two meal. The drive-though Thanksgiving pickup went flawlessly. Our oder was placed online for a turkey breast, mashed potatoes, stuffing, gravy, cranberries, squash casserole, dinner rolls and a pumpkin pie. I especially want to note that the server thoughtfully doubled checked the contents once she brought the box to us. She went back for a missing item. Preparation was straightforward. The cooked turkey breast did not dry out during reheating. It was juicy and delicious. The rolls were good, too and butter pats were provided. Only two problems. I don' think there was enough stuffing mix for the directions. They turned out soggy. The quash casserole was sour tasting and I would not order it again. Otherwise, an excellent Thanksgiving meal. The meal was meant to serve four, and the two of us made two meals out of it. read more

Cracker Barrel Old Country Store - Cracker Barrel in Dumfries. - American Near Me - Dumfries, Virginia

See all