Put in an online order for a sandwich for ASAP. Time indicated was a reasonable amount in the future for them to have it ready. Went there. Not many people there but my food was not ready. Waited for several minutes. When it was ready the bag was wet from the employees hands. Not good...especially since there was unwrapped bread in the bag. Place was clean enough. Food was tasty. I redeemed an offer so the price was good. read more

This restaurant is very dirty. Restrooms were filthy. Food and service mediocre! Will not be returning.

The terrible cashier got 3 tries and she used 2 different registers- and she STILL COULDN'T GET MY ORDER RIGHT( with one person/one meal ordering) for the exact things listed on their menu( no changes)!!!!!! Frontage chicken sandwich, chips and a drink!!!! For the love of all good things--If it starts out that ridiculously F'd up, it's just not going to get any better- I mean how can I trust her to have entered it correctly? New or not, terrible service. Meanwhile, the line behind me was 4 people deep- and no one else to ring up orders. I almost looked back to say "good luck" as I walked away saying "I'm done" to her feeble " I'm sorry", but were you really?? Plus no drive thru...definitely skip it!! read more

This Panera needs to train their employees on the meaning of the verb "toast" as it relates to bagels. By this I refer to the Maillard reaction, a chemical process that occurs when amino acids (from proteins in the flour) and sugars (like glucose or fructose) in the bagel interact under heat, typically above 140°C (284°F). This causes the surface of a sliced bagel to take on a golden-brown hue, producing a delicious result that pleases customers. It does, however, require time and electrical current to accomplish. The people at this Panera don't consider the satisfaction of their clientele, and therefore simply put the bagel through a quicker process that slightly warms and dries out the bagel with no Maillard reaction, leaving the bagel's surface completely white. Here is a photo of Professor Louis Camille Maillard for whom the process of toasting is named. Your Panera has brought shame upon his legacy and caused his corpse to spin within his grave. read more

Panera Bread - Sandwiches Near Me - Chattanooga, Tennessee

Can somebody please clean the tables and floors? To find a place to sit, I had to wipe the previous guest's mess onto the already filthy floor. How can management of an eating establishment have so little care for cleanliness? Food tasted good, but I hope their kitchen and prep areas are in better shape than their customer areas. I was there early, before the lunch rush, so there's no excuse for all the mess. read more

It was awful In Avon Indiana August 4 Interior dirty carpet peeling back sticky unbussed tables Food cold sloppily arranged tasteless Bathroom tile was dirty sink filthy read more

Food is fine, but the facility is atrocious. Never gets cleaned. Entire facility is dirty, from the front door to the restrooms, complete with blood stains and STRONG urine smell. Very convenient location, but we won't be back. read more

This is my favorite fast food ever, soup and sandwiches or soup and salads are my favorite combination. The only reason I did not give them 5 stars is cause this place is now outdated. The carpet is new though but everything else looks old, specially the bathrooms read more

Once again no potato soup 5 went to dine all all 5 were unhappy so we all 5 will not be back.. to beat call the lady at counter seen as if she could give 2 rips at all she was hateful No return This was on Battlefield Parkway read more

My girlfriend and I just visited this Panera location to pickup a doordash. We went over 10 minutes without being acknowledged by the gentleman working the front registers. There were no customers in front of us at the counter when we arrived, and the cashier proceeded to help another individual, that also had to flag him down to make him acknowledge her, while still refusing to speak or look in our direction. It took myself having to directly and loudly say, "Sir!" to get him to stop to speak to us after he had walked past us ignoring our existence yet again. All the while, the doordash we were waiting for was sitting in direct sight, and fully prepared, behind the counter for the entire 10-15 minutes we were waiting to be helped. read more

Service sucks! Absolutely sucks! Went to get a chicken salad sandwich which is a cold cut and should take 5 minutes to prepare and I waited 35 minutes for my sandwich. They were busy but like the normal flow of people nothing crazy. read more

Food was great, but service was horrible. It took 10 minutes before they started to prepare my order. I was the only one waiting. Only 1 person behind the counter that just kept slicing bagels. Everyone in the back must've been taking a break even though it was only 7:30 am. Once I received my food, the person who prepared it said "have a nice day" then made some smart remark when I didn't respond. A total feces show behind the counter on this visit. This is the only time I can recall having a bad visit at this location. read more

35-45 min wait for food , very slow service. , , It wasn't even at noon read more

This particular Panera Bread is a standalone building on the edge of a shopping plaza where the Whole Foods Market or the Kohl's would be the anchor store. The service at this location is friendly and professional and like all the Panera Bread locations that I have been in, it is a warm and inviting interior. On this particular visit, it was for a business meeting. I have often used Panera Bread in my travels to meet a client who does not have an office in that area and I have never been disappointed. This location was no different. My experience here was an overall pleasant experience and I would definitely recommend this particular Panera Bread location. read more

Longest wait I've had. 35 minutes. Got to watch bees land on people's order, and a worker move so slow she caused a 15 person line. Luckily a manager cut their lunch early to help. Just updated it because they shorted my order, and the manager immediately accused me of only ordering the amount. Even with receipt in hand. read more

Very disappointed. I got the chipotle chicken scrambled egg & avo sandwich and as I was eating I noticed chicken was not fully cooked.

Took 25 min to get our order at 11:00 on a Sunday. Don't risk it if you've got a time constraint.

I love Panera and their winter Squash soup!!! I could eat it every day. I love their sandwiches and salads too read more

Panera Bread - Sandwiches Near Me - Chattanooga, Tennessee

Feb 15, 2024 They're running a lunch special (that might be available anytime, not sure) Half sandwich, I had the yummy BBQ chicken with cup of tomato soup...simply the Bomb! Really hit the spot today Sending my gratitude Panera Don't forget their pastry offerings! Take some pastry joy home for you & loved ones! Valentines is any day! read more

Food is great and meets Panera standards. Inside needs to be renovated and cleaned more consistently.

Just a regular Panera visit. Nothing special but nothing bad. Their new seasonal chowder was very tasty and as always, my husband loved his bread bowl. The only downside is that I wish they took ApplePay at the self serve kiosks and not just at the counter. (You get more cash back if you use ApplePay at Panera) read more

Panera Bread - Bread bowl with a fruit cup - Sandwiches Near Me - Chattanooga, Tennessee

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My wife and I stopped by Panera Bread today for a quick lunch as we were visiting family just a couple of blocks away. We had a nice experience ordering, got our food in reasonable time, all seemed good. I ordered a Steak and Extra Sharp White Cheddar 1/2 sandwich and she ordered Squash Soup. Her soup was good, my sandwich was ridiculous! There could have been no more than 1 ounce of Steak on my sandwich. As I set there in the booth, we were discussing how ragged out this Panera Restaurant actually is. The awnings are horribly bleached out, exterior paint is fading (this is just the outside). I happened to look up above the drink station and noticed there is "dirt", yes black dirt on the wall. The wallpaper is peeling on the back entrance out, paint is cracked on the wall in our booth, and upholstery is cracked and peeling. This location needs a "refresh" in the worst way, along with a lesson in QC to make a sandwich. Will not be returning to this Panera until some changes are made. read more

I've never been disappointed in this Panera Bread store. Everything is usually fresh and hot but this is the second time I've purchased the 4 cinnamon roll pack. Both times they were very stale. I thought the first time was just a coincidence. It appears it's not. I will never purchase this product again. I fell in love with Panera's cinnamon roll during a visit in Asheville, NC. They are so good, soft, warm and full of icing at that store. read more

We don't usually eat out at places like this but we're here so here goes...... The service was standard (good), the food was great except they leave too many spines on the romaine lettuce and my wife gagged on a green stem that was 6-8" long! Need a little better food prep for the price, would be four stars but for the that issue. read more

Panera Bread - Folks enjoying the food. - Sandwiches Near Me - Chattanooga, Tennessee

Panera on Paul Huff Parkway in Cleveland, TN- I ordered a roasted turkey, avocado BLT at the drive through. When I got back to work to eat lunch, there was no turkey, a tiny slice of avocado and bacon crumbles. I have ordered this numerous times and it's never been served like this. And of course that was my lunch hour so I couldn't go back. Very disappointed! read more

I have a love/hate relationship with Panera Bread. On the one hand, it does have delicious food, pastries and drinks. The environment is bright and cozy. I work from home 2-3x/wk so I'm always looking for coffee shops with wifi and comfortable seating, and Panera is a great option. It can get busy at certain times of the day and parents bring their children, of course, but there is usually a pocket or two of semi-private space for me to work. On the other hand, their portion/price ratio is atrocious to me. Full disclosure: I love gas station coffee. It's plentiful and cheap. I also love a posh coffee experience, though, especially on a sunny day like today. I could stay in a shop for hours working, reading, listening to music, etc. However, Panera doesn't offer enough of a posh experience to justify the posh prices for how much product I receive, in my opinion, so I seldomly go there. When I do go, it's for the work space, not the food. I got a delicious caramel latte (no whip) today. Smooth, not too sweet, distinct coffee flavor with the right amount of caramel flavor (not overpowering). I give 4 stars because they do make a good product; I can't take that away from them! read more

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The food was great and the quick kiosk ordering was nice. Didn't take long for our order and everything was hot BUT hers why they are getting one star- the bathrooms WERE ABSOLUTELY DISGUSTING!!!!!!!!!!!!!!!!!!!!! The managers need to hold their employees accountable and every hour someone needs to be doing bathroom checks and cleaning. I've been in gas station bathrooms that are cleaner. read more

Order delivery from them multiple times and always take around 2 hours to get my food, also my order was missing items last time. Do not recommend. read more

3 stars is being generous. Order on the app for "rapid pickup" said would be ready is approximately 25 mins....fine, no problem with that. I show up at 25 minutes, not ready, no biggie. Took several more minutes, even after I received staring it was ready. Not upset about really any of this. The feedback I would like to provide is.... Nothing should be taking more than a few minutes.... There are so many employees in there just roaming and standing around aimlessly..... no direction, no purpose or motivation. I understand there seems to be "pre-covid" and "post covid" standards or expectations... but come on people. Have some pride in what you're doing..... or at lease behave as if you deserve the wage you're being paid. read more

WARNING: If you place a rapid order online because they do not allow you to call and speak to someone and realize the pickup time is 9 minutes before your lunch is over because you wasted more then half of it downloading their app and setting up an account. If you try and cancel your order it is impossible to figure out how or again call to talk to someone you will get charged even if you do not pick it up. TIP: When you call and ask to speak to a manger, it will just send you to the main menu again. In order to save yourself from totally getting frustrated by this repeatedly happening. Just hit the option for help with an existing catering because that is the only way to actually speak to someone. The employee who answers the phone will probably tell you he will get the manager from her office. BS: When you ask the manager why you had to pick the catering option in order to speak with her when she is sitting in the office. The only answer you will receive is an ummmmm.....i don't know and when you ask her again she will just say they are hardly ever in their office and when you mention that this time she was and still didn't answer the phone you will just get her changing the subject. *side note the poor guy on the phone will most likely receive a talking to by the manager to never tell anyone where he is going to go get the manager from again. So sorry guy I didn't mean to through you under the busy. You were extremely friendly and polite and honest. You were great thank you Just a little help dealing with your neighborhood Panera Bread. (Sorry I didn't catch her name.) read more

I started a review on Google but didn't get to finish it so I'm sharing my awful experience today. This is ridiculous! I used the ap to order my lunch and it said it would be ready at 12:39. What a joke! At 1:11pm I still have 5 orders ahead of me! The cashier can't refund my money today which is ridiculous! There are people waiting who are so late to get back to work they said they will get written up. Change your ap and/or change your employees! Now I think I see my frozen drink sitting on a counter with no food. Do you think it will still be frozen? HA well, of course it was not frozen! I brought it back in from the car to have it replaced. Did I get a frozen coffee back? Well it was frozen on the top inch maybe. That's $5.19 I'll never get back! Let's see, if I charged Panera my hourly rate for waiting that long for a $45 lunch, they would owe me money! Avoid if you're in a hurry at lunch! read more

I'm so disappointed with this location within the last month. I have a coffee subscription, and when I started the subscription, I was looking forward to going on a near daily basis as part of my work-day routine. The problem is that they have been closed lately more often than they are open! What is going on??? I try to order through the app and through their website, but both consistently tell me that the earliest pick up time is the NEXT DAY. Then, the next day, when I try again, it says the same thing. In the last two weeks, I've been able to place just ONE iced coffee order, and even when I showed up at the time it was supposed to be ready, I still had to wait in the line, because it wasn't out yet. The cashier said, "Oh, our iced coffees are now self-serve. Here you go." And she handed me a cup. If that's the case, why does the app have you go through the trouble of "customizing" it??? Just plain bad service. Not sure what's going on, because a year ago, this was my go-to spot for daily iced coffee. read more

Who gives Panera five stars? The person who is desperately searching for a healthy lunch option before heading to the airport nearby. Despite a big lunch rush when I arrived at 12:45, each employee I spoke with was very friendly and accommodating. The woman ringing up my order smiled through all my specifications (dressing for my salad on the side, multigrain rather than the normal bread, etc) and when my sandwich came out looking so toasted, the woman who brought it to my table whisked it away to toast it again. For just $12, I had a salad and sandwich at what felt like far more than a fast casual food joint. The tables, seating area, and bathrooms were clean and well taken care of. They also have outdoor seating! read more

The wait time for me today was horrible. The customer service was equally as bad. I waited 20 minutes for 2 smoothies and when I asked the manager about them, she offered no apology for the wait. She didn't thank me for my patience nor did she offer to check on them. After they were finally ready, an employee dropped them on the counter and walked away. I will never patronize this business again! read more

Gunbarrel location going down hill fast. This is so disappointing as it's always been one of my fav places to eat. I've had very disappointing experiences lately but thought I would give them one more try before writing them off... another disappointing experience today sealed it for me. The dining rooms are neglected & nasty, tables not cleaned. I tried to place an order online but couldn't find paninni's online so I tried to call. They don't take orders by phone. So I went there parked and went inside to order. I asked for paninni and was advised they don't sell them anymore. :( I asked if they have any kind of a toasted Turkey sandwich and was advised they don't. Mind you they toast other sandwiches but foe some reason couldn't toast a Turkey sandwich for me. So I switched and ordered a large soup to go (in tall cardboard container) and was told the only way they could prepare a large soup was put it in a bread bowl. You can imagine this wouldn't travel well so I got frustrated and left. It appears they don't want to accommodate customers any longer. Very sad. read more

"Hazelnut coffee! Must have hazelnut coffee!!! . . . Oh, and a cinnamon roll wouldn't be bad, either." So says my mother, around 5pm on a Friday after we've been *erranding* around Hamilton Place (ok, treks through Best Buy, DSW, TJ Maxx, Marshall's, Target and...will do that to a girl)....and voila, we found a Panera. Pretty much every chain (for good or ill) exists near this mall, and this Panera is hopping as heck. Nice staff, really bustling at this time of day (not sure why I was surprised but my radar for busy-ness is off between my usual downtown Market St location and my usual haunts at home in Atlanta), and caffeine/sugar fixes were expediently obtained. I don't spend more time than I need to out this way, but it's good to know that a bastion of light is available in the area, when the need arises. read more

I like most everything here but the end of the meal where I have to go to that dirty looking trash can and sort out my garbage and clean up my own tray, separate the food, utensils and bowls etc. Surely there has to be a better way to end the meal. read more

This place has really gone downhill. Food is ok but customer service is abysmal. Slow mid morning day and I waited 15 minutes for a bagel. No other names in the queue just me and 15 minutes later I finally received my order read more

Very disappointed in this Panera Bread. Dirty tables, dirty floor, dirty restroom. Ordered online and while order was ready quickly, it was incorrect. Facility from inside and out appears to sorely need updating. Went out of our way while traveling to eat here. Won't again. read more

95% of the rapid pick up orders I've sent to this Panera are consistently incorrect, whether it be a wrong item or missing items. No one vets or verifies the orders before they go out on the pick up shelf, even though they are required to. I try to check them myself now, but most of the time I don't have the time nor physical space it would require to empty out the tightly packed paper bags and then unwrap every individual item to reference it to my receipt. I don't think it's asking too much that I receive every item I ordered and paid for. Also, don't order a salad to go - the lettuce they put in to go orders is yellow, has brown spots, and tastes like it was lightly tossed in balsamic vomit. read more