Sometimes it seems like the chain has been off its game lately (really do not like the new 'cafeteria-style' LOUD Paneras), but I'm glad to see that the Carlisle location still has the older more sectioned-off feel (and still has the fireplace). Ordered a Bacon Turkey Bravo & Chicken Noodle form the Pick-Two list - still pretty good. Did take a while, but staff were friendly. I'll still go back ..at least to the older-styled locations. read more

Panera Bread - Bacon Turkey Bravo & Chicken Noodle - Sandwiches Near Me - Carlisle, Pennsylvania

Oh my Lort, they are soooooooo slow & cannot manage mobile and in-person orders fairly. Will go for Five Guys almost next door over this place every time from now on. We put in a mobile order from Home Depot. Arrived within five minutes. App said it'd take 20 minutes for the order to be ready. They didn't start the order until almost 30 minutes in. I've watched folks come and go while still waiting for our fairly simple lunch. I may die here... of starvation. Please send Five Guys. read more

we ordered a chicken salad through DoorDash today. They forgot the chicken. this is not the first time that this has happened. It is better to order inside the restaurant, I guess. read more

I quickly grabbed lunch to go at this Panera location. I ordered on a kiosk, which was simple and quick. The restaurant itself was clean. I used the bathroom which was also clean. My order was ready in about 5 minutes, which was great. The staff I interacted with were very kind. I would stop by this location again when I'm in town. read more

Great pastries and excellent salads. I enjoy everything Panera sells! Good service and happy staff. Super soups, broccoli and cheese is my favorite! Nice fireplace in the winter, very cozy. read more

The people here are kind however for some reason the ice tea always taste like soap. When I have mentioned they made new, but since that it's been the same soap taste. read more

Panera is one our go-to restaurants; we like the variety and the freshness of the offerings. What we dont like is the saltiness and sloppiness - by the latter I mean huge sandwiches with too much emphasis on multiple dressings or sauces, plus melty cheese - hard to eat and hard on the tummy and waistline. Lately some soups that had been favorites have changed; the last few times the Bistro French Onion has been over-the-top salty, and the chicken noodle has been blah. Let's get more of an asian vibe: there used to be two asian salads, and there was a Thai curry chicken soup. yum! And I always have to roll my eyes at the adjectives. Cant you just say beef chili instead of Fireside Chili? I noticed others on our last visit, but I have rapidly forgotten them. ok, I like it, please please cut the salt by 50% or more, and add Asian options. read more

Omg, there are so fast. It's a great place too study. And they never get the order wrong. Their food, even better! as I said before so fast. And they're so kind! I would come here any day! read more

I want to give a shout out, the customer service was great today! The staff was responsive and accommodating to what I wanted and very kind! Thank you for compromising with me to please the customer. read more

Under no circumstances should anyone consider using this Panera Bread, especially if you want them to cater to a large group. A year ago, our organization used them to cater to an event for the same organization and everything was flawless - they delivered everything early and ready to serve at the correct time. They even offered to help clean up. It was an enormous mistake to use them this year. The food was ordered and was supposed to be ready to eat at noon. It's now 1:30 P.M. and the food has not been delivered. Because they didn't bother to deliver the food most of our members have left and Panera is claiming that they didn't have the address! We're located at a very prominent facility in Carlisle. Furthermore, they're blaming the problem on Door Dash. HOWEVER, we did not use Door Dash and Panera never informed us that that they were farming out this delivery. As this is being posted, the last of our party is leaving - and we're all very hungry. The lack of concern in dealing with Panera Bread regarding this matter is deplorable. read more

Panera generally is my go to place for a quick meal, and still will be. But if you're reading this to see how this specific location is, just pick another choice. Nothing good here, from rude staff to more dirt than I'd want close to my food. Would drive to the next Panera location or check out many options in the same shopping center here. read more

Looks like the ratings for this establishment are represented fairly accurately based off the reviews I'm seeing. Where to start, general manager is completely inept from head to toe. From being sold out of essential breakfast food items at 7:30am consistently on a daily basis, to orders not being accurate. Simple fixes to these issues would be to adapt and order appropriate quantities to accommodate expected business. Leaving a significant amount of revenue on the table. Pretty alarming read more

The food finally has substance. Was very tasty and I definitely will frequent another Panera's. But NEVER this one. The first thing I noticed was the crumbs all over we every carpet. Probably been days since anyone vacuumed the place. It was not busy at all and greeted the clerk with a happy good afternoon. NOTHING. No smile no words. So I said go again GOOD AFTERNOON. HOW ARE YOU. No smile. Just how can I help you. While that is okay I wanted a hello and or a smile. As I said not busy but too way too long to get food. read more

Carlisle Panera bread was such a great place till the last few times I have been there . They have homeless people sitting in there all the time eating food they didn't buy there with all their belongings laying around the restaurant. The place used to be immaculate clean I could eat off the floor now It so dirty they don't have someone walking around cleaning it's just gone down hill . This sucks bc we love going there my kids love it but I can't go back in . Something needs to be done I have addressed it with the manager there but obviously nothing happened . read more

We were told half hour wait for food. The men's restroom was closed with no alternative available. And the coffee was cold and awful tasting. read more

The last time I was at the Carlisle Panera, I ordered the Strawberry chicken salad. When my salad was ready, it didn't look anything like what I ordered. Instead of strawberries, there were blueberries, mandarin oranges, and pineapple. I told the MOD who made the salad that this is not what I ordered. She said we ran out of strawberries so I substituted. She never told me there were no strawberries. I got my money back. What if I was allergic to her substitutions? Not a safe practice. read more

The food is good, but a bit overpriced I would say. I wish there were more options for frozen coffee. Can't say much for service, as someone takes your order (or you can use a touchpad) and it ends up on a shelf on the other end. Not a lot of interaction, which is great if you don't like talking to people. It's got a coffee shop vibe, but a busy coffee shop mixed with a fast food restaurant. If you're looking to get a cup of coffee and do some school/work, find a different coffee shop. read more

Katie was PHENOMENAL! There is an NCAA Cross Country meet going on in Carlisle and the Panera was packed. Katie got our order 100% correct and incredibly fast based on the amount of customers. Panera is always a great food option, but the customer service by Katie was impeccable. Would definitely come back as the service, correct orders, and just overall customer experience was GREAT. THANK YOU KATIE! read more

No chicken on my salad, no tomatoes, just a big bowl of lettuce...yes they refunded me the price, but l am now sitting at home... eating lettuce and bread...ugh read more

While they are running fairly efficiently during COVID 19 they're product leaves a bit to be desired. Typically they're bread helps complete the meal, not takeaway. It was not fresh and quite hard to bite into. My girlfriend had her order messed up as they missed two of the four toppings of the sandwich. While Panera as a franchise is good, this one was struggling on the day I stopped in. read more

Panera Bread - Sandwiches Near Me - Carlisle, Pennsylvania

Paneras is one of the few chains we patronize due to freshness of ingredients, cleanness, and fresh coffee. Lunch or dinner, I enjoy the Soup/Sandwich Combo (see pic). Usually about $10 with tax and basic beverage. Personal favorite is the Lemon-Orzo Soup with Chicken. I now also make it at home. Tip: Get your coffee to-go even if you eat in...so you can take a refill with you. Small Gripe: Wish they'd use politically incorrect insulated coffee cups. read more

Panera Bread - Soup/Sandwich Combo - Sandwiches Near Me - Carlisle, Pennsylvania

Maybe I just don't understand flat bread or what I should be eating from here lol I'm not joking I was lost but it was good food staff was nice for it being the first time in there and wanting try something new. read more

HOT TRASH! I ordered pizza with a side of fat & cheese and I got $12 dollars in change for 100m paying credit card I gave them all the money in my bank account too and now I live on the streets read more

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The food tasted fine but it seems like the sandwiches have gotten smaller and the price has increased significantly. For a family of four with four drinks the cost was over $60 and the portions were comparable to any other fast food restaurant. A grilled cheese sandwich was $7.29... add a drink for $3.09 and you have over ten dollars for a piece of cheese, two slices of bread, bag of chips and fountain drink. read more

The rapid pick up order was 15 minutes longer than it was supposed to be - so 30 minute wait for 2 sandwiches. AND it was wrong. Receipt says chicken avocado wrap and Panera grilled cheese tomato soup duet. We got 1 1/2 grilled cheese sandwiches. No wrap. read more

I've been to many Paneras... this one is a little dirty. Would choose to go to a different location.

My food was cold when I went back ask for a hot sandwich I was told to use a microwave and it was filthy did not get good customer service I will not be back read more

Please stop raising prices. Also, the sounds from the kitchen are disruptive to say the least. I always feel like a burden here. Don't waste your time, go to 5 guys or Chick fil a. They know what customer service is all about. Unfortunately this place has turned bland and cookie cutter. read more

Had them cater a family holiday gathering for under 20 people. Bad variety of mest free, gluten free and vegan choices. Sadly they thought that the Mediterranean Veggie sandwich was not to be on bread (order confirmed 3 times). Two deliveries to house after we picked up order and still not right. Decided to give it another shot. Ordered You Pick 2 and a sandwich I have ordered for years. It was prepared on bread half the size of a half sandwich with smaller contents as well. They would be great if they could just get it right! read more

Best Panera service I've had in months! I get iced coffee from Panera several times a week in my travels. They had my order ready and brought it to the car in less than five minutes. Job well done! read more

They do not recycle. It is 2019. This is ridiculous. Frozen fruit cup and cold avocado. Didn't properly mix their salads, greens tasted like plastic, and Caesar tasted like ranch. "Turkey" was seemed weird. read more

Just a horrible experience at this Panera. Never before was I ever served a FROZEN salad !!! From the lettuce, onions and even the egg was frozen! I also was served an apple with a soft rotten spot! Used the restroom and it was filthy, just a mess. Did talk to the manager and had my salad refunded, hopefully because I had used a credit card they had to wait until the transaction was processed before they could credit the card, we will see read more

This is a great Panera. The girl taking my order was extremely friendly and smiled the whole time. My broccoli cheddar soup was delicious and served piping hot! read more

Panera Bread - Broccoli cheddar soup and baguette! - Sandwiches Near Me - Carlisle, Pennsylvania

Food was good and kitchen service was quick. Cashiers can be a little customer friendly!!. No smile and no pleasant attitude doesn't add up for customer loyalty. read more

So, I order my food on the app, leave my house, drive to panera, about 8 minutes after ordering my food, i get an email from panera that my food is at the rapid pick up location. I arrive at panera. My food is not at the rapid pick up. A lady working is talking to a friend who came into the store, pays no mind to me. I'm standing around, clearly looking for my food, my name is not on the ready tab, not on the preparing tab. Then i hear a lady call someone's name at the far end of the store, not mine, but there is a bag that has been sitting there with no label since i got there. Waiting, waiting, waiting, finally they have the common sense to ask me "What's the name on your order?" I tell her my first name, she states my last name, i say yes. "Oh sorry" and proceeds to hang me my bag. Cool thanks, I only have been walking around here for 10 minutes while your coworkers dick around. Thanks. Got home from the 10 minute drive, my sandwich is no longer cold, i'm pissed. There is a rapid pick up location for a reason. So i can rapidly pick up my food. Why would they send an email that my order is ready, if it isn't? Oh well, i'll enjoy my warm sandwich. Thanks panera read more

Panera Bread - A warm sandwich and a surprise. - Sandwiches Near Me - Carlisle, Pennsylvania

As with many chain restaurants, a Panera is a Panera no matter where you go, and the Carlisle location doesn't disappoint when it comes to the staples of freshly baked goods (especially their French bread, my favorite fresh bread!) and sandwiches. Their combo deals are great - I typically order French Onion soup with a Bacon Turkey Bravo sandwich (turkey, applewood-smoked bacon, Gouda cheese, and a tasty house sauce on Tomato Basil bread). When you first get your meal, at times I feel like the portion sizes are small with these "Pick 2" combos, but by the end of the meal I'm usually full (and there's a nice selection of pastries for desert if you're still hungry). Beyond just the food, the atmosphere of this location is what makes this place great. I know several local professors who spend a few hours here getting work done in the evenings who are often willing to chat philosophy if you get to know them! It's a great place for friends, family, or even just a quiet get away to enjoy some free WiFi! read more

I assume Panera corporate scans reviews for franchise training/management. The Carlisle location of Panera is very typical of the chain. Carlisle, PA Panera had the standard recipes down--Asian Chicken salad was same as any Panera which means light on the dressing but overkill on the fried wontons. Service was well trained. Ladies room was out of paper towels. I would complete the online survey, if there had been a guaranteed offer (free coffee, discounted pastry, etc) like Dunkin' Donuts. read more

Poor experience all around. Way too long to get a to-go order, order was wrong, then when you point out that the order is wrong you get a condescending attitude that it's not their fault it's wrong. Sunday at 2:30 in the afternoon is not considered lunch rush. read more

The bagels are often stale. It doesn't seem to matter if they are purchased in the morning or afternoon. They get your delivery order wrong often. read more

Well, out of everything, then tryna give me some attitude when I want to change my order. Lame if you ask me