The wife got the pick 2, she loved her soup and sandwich but both werent hot. I got the french onion soup normal portion and it came out in a bigger bowl but the same exact amount of soup. Like they were supposed to do 2 ladels or something but its 1, and the same size, for double the price. My soup wasnt hot, it was lukewarm and as you can see in the photo the cheese didnt even melt. It was just there like bleh The flavor of mine was decent, but canr get past the temperature, price and overall experience. Will not be visiting this or any other panera again read more

Panera Bread - French onion soup - Salad Near Me - Billings, Montana

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The staff here are lifeless, rude and slow. The place is run by a group of women in their 20s-30s who are incredibly unfriendly in any situation. read more

The quality/quantity has seriously declined. The soups are never hot, always barely luke warm. I am afraid to eat it because a restaurant needs to keep soup at a temp of at least 135 degrees F. I would be very interested to know if they are passing inspections. My wife got a BLT, there was ONE SLICE of bacon. One half of the slice for each half of the sandwich. Look at the pics at their website, I consider it false advertising. We got two Mediterranean salads for takeout. The bowls are less than half full, yet the prices are higher. This used to be one of the healthier choices in town for fast food, but at these prices and shrinkage, we won't be back. read more

I ate there and ordered a tuna sandwich. After several hrs later I ended up getting really sick. I recommend you stay away from this place and they are also to expensive to pay for getting ill. read more

Super clean restaurant & very friendly staff! The food here is consistently hot, fresh and SO yummy! I recommend this location :-) read more

Another day.. Another Panera location.. We've been to over two dozen Paneras in six state cities n the last nine weeks. We love our sip club membership! This location was a bit dirty, looks like they just got a big lunch rush. It was all cleaned as we sat there. Staff were professional and courteous and the soda was cold and refreshing. Many more Paneras to visit! read more

Panera Bread - Salad Near Me - Billings, Montana

Great and fast service and very friendly staff. The environment was clean and calming and the food was amazing. read more

Panera Bread - The inside of the restaurant - Salad Near Me - Billings, Montana

I didn't realize it was so late when we came in, but the gal behind the register was still so friendly and helpful. Our food was delicious. Thanks for a great late dinner, guys. read more

Service was nice and pleasant. I really enjoyed my food. Very clean and quiet place. read more

My husband were traveling and stopped at this Panera. I'm a fan of Panera's oatmeal which we ordered to go. It was awful. No brown sugar, had few strawberries and pecans and it was mushy. My Carmel Latte tasted like milk. Our lady who took care of us was very nice. But was just disappointed of our meal that we paid 20 for. read more

I am severely disappointed in the quality of the food. Had no bacon on a bit, cucumbers were frozen, lettuce was wilted and rotted. Worker in the kitchen was coughing and not covering his mouth (gross). When asked if I could have a side of bacon a worker threw it in the cup and snapped at the waitress. Usually good food and service in the day, night/evening crew need some discipline. Unacceptable for $14 a sandwich. Was not busy what so ever, were laughing and talking in the back, no reason to have such unacceptable service. Will not be eating here again. Good day sir. read more

Great service and coffee and the BEST was they had both mine and my husband's favorite (obscure) coffee flavors! We started our day with our favorite coffee drinks and warm muffins..the best! read more

Kind of a pain. Use a kiosk to buy your food and drink then stand in line to get a drink cup? I liked it better when the cups were out. Food is decent. A little on the slow side for fast casual. Decent. 4 out of 5. read more

My favorite go to treat was the teriyaki chicken and broccoli bowl it was on point every-time super disappointed it was removed from the menu. read more

Panera Bread - This is my pride and joy - Salad Near Me - Billings, Montana

Food was great the Mac and cheese is to die for. Service was really quick you can either order on a touchpad or in person. The inside has a nice modern vibe. In all great experience highly recommend coming here. read more

Wow Every time They screw something up every time We pre ordered a dozen and a half bagels a day ahead for a get together Arrived to pick them up and they say, sorry we are out of those bagels, Wouldn't you think when some one orders a dozen and a half of that type bagel they'd make at least a dozen and a half extra since the order is paid for in advance? Or put aside the Ordered pre paid bagels, since the customer ordered and paid for it a day ahead of time to make sure they had it? Not panera in Billings. ... they don't care about customers who think ahead, they don't think at all. Want proof? After telling them we'd take what they had for the original Pre- Paid ,Pre- Ordered bagels and make up the rest of the dozen and a half (that's exactly what they call it on the menu, Dozen and a Half)... we take the order and arrive at the gathering to find out panera employees can't do math, or don't know how many are in a dozen 16 bagels 16 bagels were in the Dozen and A HALF. Lord keep me from judgement, but WHY CAN'T THESE PEOPLE DO THEIR JOBS? Bad management, bad training, no oversight, maybe it's all of the above at once. Don't go here expecting anything to be done correctly. Honestly it's only a matter of time until this panera closes, you can't constantly do your job wrong and expect people to keep coming in. It's not THAT big of a city. read more

We tried to go there yesterday for lunch. Despite for employees in the kitchen area, doing absolutely nothing and after making iContact with two of them. No one wanted to help us. We didn't want to order on the kiosk because we had questions we ask if somebody could come and ring us up and they said they would prefer that we did it on the kiosk our self. I intend to try to get a hold of Panera corporate headquarters to register a complaint with them. I intend to go to another Panera and ask what the best way to complain about a Panera is. But judging from their absolutely horrible reviews, they probably don't care. maybe corporate will. read more

I grew up with Panera's aplenty and when I moved to Billings it was one of the things I missed dearly, especially when sick (Panera soup)! The team here seems like they were trained super well, everyone is friendly and helpful. The cases like clean and organized, all areas are clean and the design is trendy. Food is just as good as My other Panera experiences. It's also an awesome breakfast option because of their great bagel options and coffee. I will be returning here frequently! read more

Panera Bread - Salad Near Me - Billings, Montana

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My son and I made a stop here during a cross country road trip. The food was tasty and served in a reasonable time. Shout out to the staff which was very friendly and made sure we were satisfied. Restaurant and bathroom were clean. read more

I hate saying this since I happen to know the owners, but the service today wasnt that good at all, we ordered 4 large mac and cheese bowls, 3 were cold and one was burning hot, then I ordered a large charged lemonade, which the drive thru worker handed to me all weird and lost grip of it, causing it to fall into my car and burst open all over my clothing and interior. Drive thru worker was overall very rude to me and all my friends in my car. Had a bad expression on her face the whole time we were in the drive thru, terrible. read more

Menu says Mexican street corn chowder is 5.99 and the Mac and cheese is 6.99 and when I went to the window they charge me 6.89 for the Mexican street corn chowder and 7.69 for the Mac and cheese.. first of all talk about weird prices that don't make sense second of all update your fucking menu if your going to charge me more then what the menu says. Figure it the fuck out. read more

Staff is always very helpful and nice. Food is wonderful and always get what you pay for very good sized portions. read more

YUCK! Third time giving them a try. All three times were yucky, didn't get what I ordered, taste was not there and today instead of a bagel, I presented itself as a doughy roll. I am done with this restauant! read more

The online order was ready when it said it was going to be and the sandwich was really good! What else needs to be said.

While staying in Billings, the hubby and I wanted to try Panera. We'd heard good things and never had it before. The atmosphere was very comfortable. The seating wasn't too crowded and social distancing was in place. The server was kind and helped explain the menu and how the specials worked. The two meals with drinks and a .99 chocolate chip muffie was in total about $31. Little bit more pricy than the usual dine and drive but very tasty. The bread was baked to a crunch consistency with the soft inside indicative of a good French bread. The broccoli cheddar was well seasoned and tasted very good. The broccoli wasn't mush which was a nice change. The Cobb salad with the Green goddess dressing was bigger than expected expected but oh so tasty! The chicken was well seasoned, cherry tomatoes added a bright acidity, and the hard boiled eggs were cooked to perfection. No green ring around the yolk. We sat near the fireplace and enjoyed our meals in peace with music playing very lightly in the background. Would definitely love to try more of their menu! read more

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This is without a doubt, bar none, and I have been to many. This is the worst Panera bread in the nation! The coffee is horrible, management is beyond rude, the tables are dirts, the service is horrible. Did I say the management is terrible? One of the best is in Kalamazoo Michigan and another in Temple Texas. When it comes to service at this location it is slow, orders wrong, food like pizza undercooked , and management unprofessional and rude read more

This place is spotless! The service is amazing and the food is spot on. I'm seeing poor reviews from others and I am confused as to why. One of the nicest Panera Breads I've ever visited, and I've visited dozens from coast to coast. read more

Oh my. This was so bad! First of all...they used the heel of the bread for my sandwich? Really? The bread was dry en felt like it was partially toasted...but it wasn't...yuk! Then the bottom of the bread was a soaked piece of bread with the juice of the tomatoes. The turkey was tasteless. I feel like I've been cheated out of my $11 for this sandwich. read more

Panera Bread - Turkey bacon BLT - Salad Near Me - Billings, Montana

Experience was fine, but the store was so dirty! And the employees were just standing around. There weren't many customers in the store and they all had their food. Tables weren't washed, crumbs and junk all over the floor, garbages full and the bathroom was gross. We washed our own table and even some others so customers would have a clean table. The food was fine but I wouldn't recommend going in here just for the cleanliness. It was just gross. I won't go back. read more

Ordered food for 1:55 pick. Got a text at 1:51 saying it was ready. Got to the store at 1:56 and didn't leave with my food until 2:15 because the food wasn't ready. No cutlery provided in the bag either. My SW salad was missing some ingredients (black beans and corn salsa). When I asked about the status of my food and if I could have cutlery, I was met with blank stares. The thing I'm most mad about is that I tipped 20%. I'd like that money back. read more

Panera Bread - Salad Near Me - Billings, Montana

Went there and ordered the bbq chicken sandwich and they made the sandwich in the most impractical stupid way possible. They put onions and cheese on one half and chicken and cheese on the other half so I can't even eat the two ingredients together. Like wtf read more

Bad customer service. Headset lady doesn't sound like she wants to be at work and the soup was halfway filled and my sandwich was burnt and all bread. Do better! read more

I would give zero stars but I can't. Workers are so rude it makes me lose my appetite lol. ‍

Dude if I got dollar for every time I went into this place thinking "maybe it was just that one time" I would be richer than Elon musk! They have terrible customer service and even worse they forget or don't get orders right every time! read more

Very disappointed in my experience here. Went through the drive through and ordered a chipotle chicken avocado melt with no cheese and a Asian sesame chicken salad for my pick 2. Luckily checked my bag before leaving and there was cheese on my sandwich I'm lactose intolerant so I went back in and asked them to remake it. They came back out with my sandwich and I went home to find a sandwich with one chunk of chicken on it. Never going back to this place again. Good quality is not there. read more

Panera Bread - Salad Near Me - Billings, Montana

I am so glad a Panera was built up here in Billings, I used to go to Panera often when I lived in California and moving here there's a lot of places I miss, this being one of them. We went a week ago and it wasn't crazy busy, everyone was very fast and friendly, the food was awesome and the wait wasn't that long as we got our food to go and bought over $100 worth of food (family dinner). I would definitely recommend trying Panera out if you've never been before, the macaroni and cheese is one of the best, well everything is really but don't take my word for it, go try it!!!!! read more

Wow. Besides being SUPER EXPENSIVE, it really was not all that great. Almost $30 for my mom and I to have lunch. We both ordered the combo deal where you get to choose 2 items. I ordered half of a turkey sandwich with the Mac and cheese. My mom ordered half of a chicken sandwich with a side Cesar salad. We both got small lemonades. $30. Oh, and I failed to mention that I went through the drive thru to avoid needles contact, which meant that they forgot my Mac and cheese. So I only had half a sandwich and a lemonade. Pretty pricey for subpar trendy food. Not impressed, nor will I be coming back. read more

At least the cashier could kind of act like she was ok with me ordering something to eat. Instead she acted like a complete brat and so incredibly rude. Not a good look for Panera read more

Stopped by the drive through yesterday and ordered two Modern Caprese sandwiches. What I got was bread with cheese and Pesto. I understand if they are out of certain ingredients at this time but they should tell you before they pass of what is basically a cheese sandwiche for a Modern Caprese. I also only got one bag of chips. I was so happy when Panera opened in Billings but very disappointed with the quality of the food during this Coronavirus. Check your order before you drive away. $28 was a bit much for two cheese sandwiches read more

Had lunch today and was very impressed with the service and quality of sandwiches. Service staff were very attentive and helpful. Chocolate Chip Begals are awesome.. read more