All is good here. I used to go to Panera Bread in Rockville MD. It was ok, but limited menu for a vegan, and issues getting food with no animal products. My fiance convinced me to go to this Panera Bread in Ashburn recently. I must say, I was very happy and impressed with the current menu, and all of the green and vegan selections. Add to that really nice staff, and a runner/server who went out of his way to make things perfect, and I had the perfect dining out experience! Yes, I recommend this place! Will I go back?? Absolutely!! read more

This is my very first yelp review, so please be gentle with me. Panera is one of my all-time favorite places to grab breakfast. The staff are always friendly and welcoming, and I love the selection of food they offer plus the coffee is always fresh and hot. I've been watching my waistline as we start getting into the summer, and I really appreciate the healthy eating choices they offer. During the winter months Panera is my #1 choice for a place to grab a soup and a sandwich. They could do with adding extra staff at this location though. I usually have to queue for 5 to 10 minutes on the weekend because they are slammed. read more

Aaron Hill is one of the best!! He's fun and friendly and that's what it's about. He keeps the customers engaged while ordering and attentive. Kudos to him and this Panera Team!! read more

Blah this place sucks at service!!!! They wont even inform you if your order is ready! They have a stupid screen where they post were ready or not! Unfortunately for me wasn't posted! And they expect you to keep your eye to the screen to see if your order is lazy! And people now a days have fast lane and expect you to do what should they been doing. read more

I took 3 stars off because my half salad was more like a quarter salad. The food was exactly what I would expect from Panera, good. I used the app to order and my food was ready for me when I got there. I love the hassle free service. HOWEVER, the salad portion given to me was significantly reduced. The box in which it was served had empty space where more food should be! I'm a regular customer so I feel I'm familiar with their regular portion sizes. I felt gypped, cheated, swindled, and unsatisfied. They need to train their staff to provide uniform food portions so us hungry folks don't go on Yelp and give two stars to otherwise good food/service. Now I'm pissed...and still a little hungry. read more

Panera Bread - Where's the rest of it? - Sandwiches Near Me - Ashburn, Virginia

The new manager, Ingrida, has gone all out to make this restaurant child friendly. There is a children's corner with toys, books, even a dollhouse. I went there to have lunch with a friend and we had our 2 year olds with us. The girls played quietly for 2 hours. The food is good and will not disappoint. read more

Seriously. How many times can you screw up a to-go order?? I don't feel the need to contact them every time my order is wrong. I don't care about the vouchers. I don't care to hear about how they will forward feedback. I care more about the "accuracy" that they never to seem to follow. Never again...especially after I found hair in my muffin. And no, it's not mine. My hair is black and the hair was light brown. No thanks. read more

This is a good location and not overly busy. Clean for the most part. Def tell that the majority of employees are a younger due to lack of attention to detail pertaining to orders. The delivery to the table is nice with kids. read more

Great product, great pastries, but lacking quality control. This is the second time in recent memory, that they have gotten our take-out order wrong, wasting our time. My advice: If you get food to go, have the person at the cash register repeat the order back to you, and have the person behind the counter check each item you receive against your order. Yes, you should not have to do that, but apparently they don't. read more

Compared to the Panera Bread in Herndon (Elden Street) and Reston (Reston Town Center), this place is just so-so.

I come here every once in awhile since this shopping center does not have many restaurants to choose from. Nothing really outstanding from other and service is okay too, again nothing outstanding. You hardly have to wait although the restaurant seems to be busy every time i visit. You will def notice a lot of people are meeting there for business meetings. read more

I agree with Mary. Great location next to Home Depot on a new shopping center on Ryan Rd i believe. You can even order it on phone or send a fax. I call it in and my order was ready when i got there. Lunch hours are a bit busy but still great service. Wi-Fi is available. Most of the times their salads and Paganini are my favorite. Their ice chai tea is good too. read more

Best Panera location!!! Great salads!!! Also very nice people working here. Highly recommend for a quick bite!

So I work around the corner from this Panera at the Data Center. Today was cold and rainy so I ordered some soup in the bread bowl for delivery. I am unable to leave the site during my shift so I am dependent on the delivery. The guy gets here, I paid $20 for the soup and a smoothie, he drives off, and I open my bag to a bread bowl. No soup! Like the whole point of the bread bowl is to eat it with soup in it. So I immediately started trying to call the driver, no answer. Called all of the extensions at the location, no answer. Manager number 8 times and guess what? No answer. It says on the recording that they are busy from 11AM till 1, well that did not matter because it was 1020! I called corporate and they could not even get anyone to pick up. They said they could refund my money, but it would take 2 weeks? What? So I hung up, started calling again and finally got through. This has got to be some of the worst customer experience ever. I would just advise caution when ordering delivery from this Ashburn location. And if you ever order soup in a bread bowl, make sure that they did not leave out the most important part! You really cant fix stupid. read more

Great fresh food . Little pricey for a sandwich and soup . Sometimes takes little long to get food . Seems like they have enough people in the kitchen area just not organized so the wait is long to grab a sandwich. read more

The Panera Bread location in Ashburn is ridiculous. The store manager spilled a bowl of soup on me and did not even offer to pay for our meal or do anything. She was more worried about getting me another bowl of soup. We notified corporate and they gave us an offer, but we never heard from the store manager or the general manager. We will not be returning to this location in the future, for they do not care about their customer service. read more

Autumn Squash Soup is back!!! It is so incredibly delicious I can not stop eating it. The new rapid order system is awesome cause I don't have to wait in the long line they always have. The food is always perfect and I have only had this forget to give me half my order once but they gave me it when I went back so it was fine. Parking is always hard but it's worth it if you don't have to wait in line. read more

It's Panera. My family and I love Panera and we go there all the time. My kids beg of it and would eat there every meal of the day if we would let them. This Panera is just like the others - A-OK. No complaints. Guarantee we'll be back. read more

I'm so annoyed with this location right now. I usually order using Rapid Pick Up on my phone app. I understand if the location gets slammed and my food doesn't come out exactly on time (8 minutes after checkout). But, 40 minutes late?! Are you kidding me?! Change the name because that is no where close to being rapid. Oh and when my fianceé said something to an employee, they were extremely rude to him. At that time, my name was off the screen. I want my money back. I lost my appetite. Also, the last time I ordered rapid pick up, I walked in and there were two young female employees sitting on the counter near the baked goods (that's not sanitary) and they were glued to their phones. They didn't acknowledge me at all. There was no one else on the screen for food and it was after my pick up time so I went over to check the other pick up area and the manager was back there joking around with the staff. I'm all for a good working environment and a fun manager but when it's after the pick up time for a rapid delivery, he should have made a better choice. I'm just totally annoyed and disgusted with this location. I'm calling corporate in the morning. read more

I love this Panera. Food is always good and staff is helpful. I won't even mention the pastries and other treats. So good! Coffee is excellent and always fresh. I really want to praise their manager, Sarah (sp?) in this review, who personally responded to my feedback on their survey. She wanted to make sure that I was completely satisfied while eating at Panera. Thumbs up on the customer service. read more

We use rapid pickup at Panera for the convenience factor and the previous order we had About 2/3 weeks was incorrect. I asked for extra pickled red onions and instead of pickled red onions I got raw red onions. Decided not to complain even if this was not the first time we've had something wrong with an order. Well, tonight we just did another order and this time the sandwich was correct, however, they did not add the chips and the croutons for the tomato soup. This bothers me because it clearly shows someone is checking the orders putting their initials as if it were checked to ensure it was correct, yet the order was not complete. I get that this place gets fairly busy, however, 2 in a row? It's been a while since we've ordered here and as I write this review, I remembered that the reason we stopped was because the last few orders were not correct then either. This particular Panera is a last minute go to but is quickly hitting the bottom of our list of "go tos". read more

Panera Bread - Sandwiches Near Me - Ashburn, Virginia

Typical Panera, unfortunately when the food is thrown at you it's hard to rate it highly.

I am still waiting for Panera to bring back the Turkey Caprese sandwich. It was SO delicious! I rarely go to Panera anymore, but would be a regular if they brought back my favorite sandwich. I've tried the Chicken Salad sandwich a few times -- it is mayonnaise-saturated, so I'll pass from now on. The chicken salad sub a couple of miles away at Manhattan Pizzeria is much better. read more

Inexpensive breakfast, bagels and tea make this a regular spot for me. But of course there are a few issues, namely the employees aren't always cheerful or particularly nice so it makes the customer feel like they're being dragged down. read more

I love Panera in general but this location seems to always be out of bagels in the morning. I can't remember how many times I've come in and the Everything Bagels were not in stock. This causes problems when ordering the Rapid Pickup option because they don't notify you in advance that there is no stock. The food is good here but Management needs to keep up with morning demand better. read more

They get my orders done quicker than anyone, but I hate the way the menu is set up. It would be nice if the pastries and sweets were in smaller portions. They huge AND they aren't cheap. But I love the soups and most of their breads. read more

The last few times I've been here, I've been disappointed. The creamer was empty, my flatbread was overcooked, and I had to wait for a cashier to place my order. Panera is way too expensive to justify this type of experience. I will go across the street to Chipotle next time. read more

Food was great, employees were lacking. My mom and I came here to get work done and have lunch while we worked. Ordering the food took at least 10 minutes even though they weren't busy at all. When I finally made it to the register, the employee (that's right, singular. They had one person working up front) definitely needed more training before being alone at the register by himself. Soon the manager came out and worked out all the issues and it was dandy. I got my food, which was as good as I expected it to be. An hour later and the employees were rowdy. They loudly talked about what they did the night before and "smoking 20 cigarettes." I understand you are young and can have fun.....but you're at work. About 45 minutes later, the manager, who was doing an okay job until now, loudly said "shi*t" WITH costumers up close. Restaurant is clean, food is okay, employees and managers need help being more professional. read more

This Panera is my favorite location of all the Panera's in the VA/DC metro area. For their breakfast, everything is fresh and the quality is excellent. I recently used their Kiosk for a large lunch order and the order was ready in less than 10 minutes despite the lunch rush for a Sunday. The staff is always friendly and accommodating and if you have a concern or a complaint, they always listen to you. read more

Ordered for rapid pick-up. Picked up large bag of food, all items checked off on the list. Got home, item missing. Called the store and manager said the item was missing because it was out of stock. Would have been nice to know that in advance/not charged for it. Asked to have replacement item delivered. Over an hour later, nothing. Calls do not go through to the store. Unresponsive/frustrating service. read more

This particular Panera location has really gone down under current management. Used to be very nice and upscale, with outstanding service. Placed an order for rapid pick up and order was not ready at promised time. Had to wait. Then, we looked in the bag and items were missing, which meant we still had to wait...only to find out they "didn't have anymore" but they did not tell us and still charged for the items, had we not checked the bag before leaving the store we would not have been aware of this. Then, when we got home and unwrapped food, the order was made wrong. Specifically asked for NO MAYO, however the sandwiches were slathered with, yep you guessed it, MAYO! Also, the registers were unmanned for significant periods of time and customers were standing around just waiting to order. This Ashburn location has become a real disappointment (i.e., staff) and is not representative of surrounding area establishments. Unpleasant and unimpressive experience. read more

This location is always busy but they brought back the autumn squash soup which is really good. For a while they had rapid fast online ordering and that was very helpful cause you didn't have to wait in line. The employees are friendly in person but the phone etiquette is not the best. read more

Don't use their app for rapid pick up!! You'll wait three times as long to get your items. Save your time l.

I WOULD NORMALLY GIVE PANERA BREAD 5 STARS BUT THIS TIME I CAN'T. The food quality at this location is good, the restaurant decor and atmosphere is good, the people are kind, courteous, and professional. So what's my issue? They are often forgetful. I go to this location fairly often and I order through the Panera Bread iPhone app. Here's a list of various items that were left out of some of my orders. 1. An apple 2. baguettes (on multiple occasions) 3. Cookie 4. Drink 5. Broth (I ordered soup and it had all dry ingredients with no broth). The manager is very accommodating each time this happens but I'm a person that values my time and would rather have my order correct the first time. A free meal for my next visit is irrelevant to me, although I appreciate the intent behind it. So in closing this is a great location and I like almost everything about it, but do yourself a favor and check your order before leaving. read more

I love Panera! I am even happier now that they are changing out food items for healthier options. Patty is one of the ladies who helps at the register, and she goes above and beyond! She's so sweet, and remembers me. The cooks have really disappointed lately though, quality not up to par. I saw one of them mess up, not seeing I ordered three salads with chicken and she grabbed one last min to throw in the bag. I had seen the whole thing, so I asked her, "do these ALL have chicken?" She looked like a deer in headlights and said "yes", I opened up my bag and sure enough, the top salad had no chicken and the salad was mangled with spongy tomato and barely any extra veggies. I went to the manager and told her, so they remade my salad, but not before arguing about the order not being clear. I don't know how much more clear it should be, 3 Greek salads with chicken and three Mediterranean flat bread. The manager hushed them up by saying, "can we just get this customer her salad please". Patty and the Asian Supervisor up front are such sweeties though, and REALLY care about going the extra mile. The cooks could take some lessons. read more

Saturday morning 11am. Place is a shambles, dirty tables, full trash cans. Breads and pastries up front do NOT look like a bakery, they look like there were arranged and decorated by a 1st grader. If you are selling the same items as Costco at the Panera price, they HAVE to look better. The carrot cake muffins and cupcakes had topping slopped on and carelessly placed. Rolls and pasties strewn in baskets instead of arranged, crumbs everywhere.The fruit cup which was $2.50 had 9 grapes, 4 pieces of melon and 2 pieces of pineapple. My Quinera oatmeal was cold. Coffee was out. What is crazy is the line of people who think its ok to eat at a place like this, and spend the kind of money they charge. Sure the self service at the cashier was fine, but all they do is take an order. Oh, and I had to hunt for forks because you wouldnt want to place them by the napkins OR have the cashier give them to you. Who is running this place? I know its a franchise but the owner better get in there and deal with an inattentive manager. IHOP would have been cheaper and a much better experience. I dont think Panera intends to be in the IHOP league. One would never know that by this place. Another Ashburn business which thinks it can skate by on the highest per capita income in the US. read more

This Panera is very fast, they never forget even the most complicated orders. They started bringing you your food so you dont have to wait for it by the counter. They're really fast, and the whole restaurant is always clean. The people who work there are so nice. read more

Not the best Panera but it's the only one in the area. Food is good but when they're busy... the service speed goes way down.

Went here last night after a long drive back from Va beach. Ordered a Fiji apple chicken salad and when i got home i had a box of lettuce, apple pieces and onions! Where's the chicken, cheese, pecans??? So called and spoke to the manager and let her know my disappointment. Let me tell you they really made it right!!! Not only did they agree to give me a new salad but they delivered it to my house!! They even threw in some pastries. I was so surprised ! These days it seems places are more of the "sorry for you're luck" attitude. But not this Panera!! Thanks for restoring my faith in true costumer service!!!! read more

Not my first time to this particular Panera....it is consistently bad. Today: mid week, not even peak lunch hour, with my two sons. Ordered soup, bagel, mac n cheese, latte. The latte was pure frothed milk - literally zero coffee, it was white! The bagel come out, my son's soup....all eaten before my other son returned to the table with his mac n cheese. Why did the buzzer go when the complete order was not ready? He received the mac n cheese in a take-out bag (when we asked for eat-in) - I guess they knew we'd have finished and were ready to leave by the time the mac was going to be ready. The staff were apologetic and polite, but really, this is not good. The place needs proper management and staff training. Come on, this should be a gold mine... such a disappointment. read more